Top 100 Usability Testing Companies in New York City

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Top 100 Usability Testing Companies in New York City

December 2022

Looking for a top usability testing agency in New York City?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

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List of the Best New York City Usability Testing Services

  • 1
    • $25,000+
    • 1,000 - 9,999 employees
    • New York, NY

    Andersen is an international custom software development company that, among other things, specializes in healthcare software development. Since its founding in 2007, the company has opened more than ten development centers and about ten sales offices worldwide. More than 2700 highly qualified specialists work on developing, customizing corporate IT solutions, web applications, and mobile applications. Andersen has completed over 950 projects and received hundreds of positive reviews from clients worldwide. Today the company is working on over 250 projects. Our technology stack includes .NET, C#, Java, Python, PHP, Node.js, TypeScript, Golang, C++, JavaScript, Angular, React.js, Vue.js, HTML, CSS, Java (Android), Swift / Objective C (iOS), React Native, and more. We also offer manual and automated testing, business and data analysis, UI/UX design, DevOps services, IT security management, and L1, L2, L3 support.

    Clients

    • Samsung
    • Johnson & Johnson
    • GlobePayroll
    • Siemens

    Industries

    Notable Project

    Andersen augments a product developer's internal team during long-term, intensive projects. They provide full stack development and implementation for websites and cloud-based solutions.

    "They really try to find appropriate solutions for all of our requests."

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  • 2
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 50 - 249 employees
    • New York, NY

    ArcTouch was founded in 2008 and has offices in San Francisco, Calif., New York, and Florianópolis, Brazil. They excel at app development, blockchain, and UX/UI design. They guide their enterprise clients through the app building process by defining a strategy for the best user experience, planning the visual design, developing and testing the prototype, and ensuring optimization and growth.

    Industries

    Notable Project

    ArcTouch was directly involved in creating a mobile app for a luxury electric vehicle automaker. They aimed to integrate their products with IoT assistants such as Apple Watch, Siri, and Google assistant. 

    "They also cared about their work quality and often gave great suggestions on improving our UX."

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  • 3
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    DOOR3 is a software development company headquartered in New York, NY. Founded in 2002, DOOR3 has grown to a team of about 60 employees that serves mostly enterprise and mid-market business. They provide software, web, and mobile app development, UX/UI design, and enterprise app modernization.

    Clients

    • Achievement Network
    • AIG
    • Alvin Ailey American Dance Theater
    • American Museum of Natural History

    Industries

    Notable Project

    DOOR3 assessed the website of a recycling company to identify areas of improvement. Then, they redesigned and redeveloped their entire web experience to address the issues they found.

    “DOOR3 was able to put everything together and help us achieve what we wanted.”

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  • 4
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Brooklyn, NY

    Humbleteam is a digital design firm founded in 2015 in Prague. The firm features a team of more than 10 employees and offers services in UX/UI design, web design, and product design. 

    Clients

    • NASA
    • Nexar
    • Scentbird
    • Marcel

    Industries

    Notable Project

    Humbleteam works as a supply chain SaaS platform's IT consulting team. Their main focus is to adopt Material Design 3 into their platform.

    "Humbleteam was very gracious to give us as much time as we needed for the consultations."

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  • 5
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Perpetual is a software product innovation and development company based in New York City. Founded in 2012, Perpetual's team of around 25 employees provides a wide range of services including UX/UI design, web design, mobile and custom software development, IT staff augmentation, product design, and more.

    Clients

    • Reuters
    • Fox Sports
    • HIMSS
    • Colgate

    Industries

    Notable Project

    An international development company wanted to build a web and mobile application to manage their field projects. Perpetual did the UX/UI design using Figma and Miro for the frontend.

    “They had a solid project management team — they were flexible and adaptable to what we were doing.”

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  • 6
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    Mobile app development company Tapptitude has offices in Romania, the US, and London. The team of 100+ employees specializes in iOS and Android app development and offers UX/UI design, IT strategy consulting, and web development. Founded in 2013, Tapptitude mainly works with small businesses and startups in the real estate, automotive, and arts and entertainment industries.

    Clients

    • Tenor
    • Glorify
    • Wellory
    • Ontapp

    Industries

    Notable Project

    Tapptitude has helped a parking management solution company design and develop their software product from scratch, and they’re now working on updating the product on an ongoing basis.

    “We’ve been very impressed with Tapptitude’s ability to deliver on what they say they would.”

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  • 7
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

    Clients

    • Fiserv
    • Intuit
    • Dell EMC
    • Walmart

    Industries

    Notable Project

    Momentum provided a complete redesign of the client's user interface. They assisted with gathering user information and identifying the target market.

    "Momentum was the only one that actually had the breadth of experience I was seeking."

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  • 8
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Method is a strategic design firm based in New York with offices in London; Denver; Atlanta; Charlotte, N.C.; and San Jose, Calif. The firm, founded in 1999, has more than 130 employees and provides UX/UI design, custom software development, digital strategy, web development, and branding services. Method serves enterprise and mid-market companies in the financial services, IT, arts & entertainment, customer products & services, medical, and e-commerce industries.

    Clients

    • Ubisoft
    • Manchester City
    • Evry
    • Clear

    Industries

    Notable Project

    Method is tasked with developing and implementing a design system for an insurance company. They help the company create a style guide and provide design and engineering support to handle its production.

    "Their ability to communicate and their investment in the project is impressive."

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  • 9
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Ridgewood, NJ

    Paper Tiger is a digital design agency headquartered in Ridgewood, N.J. The company, founded in 2008, specializes in UX/UI design, web design, and web development. The 13-person company works with small, mid-market, and enterprise businesses. 
     

    Clients

    • PBS
    • Crestron
    • Marketplace (APM)
    • Britax

    Industries

    Notable Project

    Paper Tiger provided rebranding and web development services for an executive search firm. The key deliverables were the wireframe for the website, overall messaging, brand look, logos, colors, and imagery.

    "Their creative writing ability was amazing."

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  • 10
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

    Clients

    • Google
    • News Corp
    • Automattic
    • Rolling Stone

    Industries

    Notable Project

    XWP is developing an AMP plugin for use on WordPress. The team also collaborated with the internal staff on project and program management efforts, as well as go-to-market strategies.

    "One of the things that I appreciate the most is their ability to provide really deep technical expertise."

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  • 11
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2018, Together is a creative agency. Their team of around 10 employees is based in London. They focus on web development and design and branding.

    Clients

    • Mosaic
    • SeedLegals
    • Amazon
    • Coast

    Industries

    Notable Project

    Together provided branding and web design services for a fintech company. They redesigned the client's website, focusing on the design and development aspects. 

    "They were patient and willing to take feedback."

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  • 12
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 1,000 - 9,999 employees
    • New York, NY

    Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
     

    Clients

    • Tesla
    • Sony
    • Adidas
    • Triumph Motorcycles

    Industries

    Notable Project

    Brought on initially to provide rapid wireframe and design layouts, the partnership with this client expanded into full iOS app development.

    "They have incredibly talented designers who can very rapidly take an idea and bring it to life in the form of wireframes and clickable prototypes."

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  • 13
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Top Notch Dezigns is a web design and digital marketing agency from New York. It was founded in 2004 and now has a team of 26 that does web design and development, mobile apps, SEO, SEM, and more for clients across a variety of industries, from business services to consumer products. 

    Clients

    • Meadowbrook Financial Mortgage Bankers
    • Brick Education
    • Long Island University
    • Wolo Manufacturing Corporation

    Industries

    Notable Project

    Top Notch Dezigns redesigned a website, adding a corporate video and improving the layout. The new website allows customers to search for loan officers, see client testimonials, and view reviews.

    "They're proud of their work and want to make their clients happy."

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  • 14
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Get Web, Inc. Is a Dhaka, Bangladesh-based custom software development company. Founded in 2016, the small team specializes in custom software development, ux/ui design, e-commerce development, web development, and more.

    Clients

    • KitMyTrip
    • Next Play Live
    • Inventory Ahead
    • Dendi

    Industries

    Notable Project

    Getweb Inc. developed an IT services company's website using Laravel framework and token-based authentication. The team is also responsible for developing a CRM system.

    "I really like the new look and feel of the site, it's much easier to navigate and I love the layout."

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  • 15
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Brooklyn, NY

    L+R is an international design & technology studio and boutique strategy consulting firm founded in Brooklyn, New York City in 2012. The firm is made up of 25 skilled strategy, design and technology consultants, specializing in brand identity systems, go-to-market strategy consulting, technology strategy, UX/UI design, and next-generation mobile application development. They have offices in Brooklyn, Barcelona, Los Angeles and Milan and work with middle-market and Fortune 500 clients.

    Clients

    • Amazon Web Services
    • The Estée Lauder Companies
    • Hilton Worldwide
    • Louis Vuitton

    Industries

    Notable Project

    L+R created a mobile app that promotes social activism. Once licensed to a client organization, the solution awards points to users who participate in calls to action such as signing petitions and taking polls.

    “They take great pride in their work and are willing to think through the UX.”

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  • 16
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.4
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2009 in New York City, Small Planet is a mobile app development company that produces top quality mobile apps for both iOS and Android devices, including 25 App Store Category #1’s. The close-knit team works in Brooklyn, NY, offering user experience (UX) and design for mobile and web, smart device and touchscreen development, quality assurance and user testing, product management, and consulting services. They also recently started a Machine Learning Lab to work on some exciting AI-related projects.

    Clients

    • Aetna
    • Boehringer Ingelheim
    • Stoney Clover Lane
    • Disney Publishing Worldwide

    Industries

    Notable Project

    Small Planet was hired to digitize a fashion brand's business components, such as their products, fonts, and other assets to create a better customer experience.

    "They were able to adapt to our specific business model and requirements to create a product very unique to us!"

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  • 17
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Zazz is a Seattle-based mobile app development company founded in 2011. They have an additional office in San Francisco. Their team of approximately 50 employees serves clients of all sizes and industries. In addition to app development, they also specialize in enterprise app modernization and UX/UI design.

    Clients

    • Inclose
    • Ideal Smart
    • Sparehandz

    Industries

    Notable Project

    Zazz provides iOS mobile app development for a parental control platform using Swift. The team created wireframes, a logo, and branding. They’ve also used MDM technology and are now in the testing phase.

    “Working with them has been an absolute delight from a project management standpoint.”

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  • 18
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    Liki Mobile Solutions is an international software house based in Łódź, Poland, and founded in 2013. Their team of 42 employees specializes in web development, custom software development, and UX/UI design for clients in the telecommunications, IT, and advertising industries.

    Clients

    • Orange Polska
    • Knowde
    • Epicurean Butter
    • EC1 Łódź

    Industries

    Notable Project

    Liki (formerly Matsuu)  provided the technical resources to develop a mobile application for the client to better connect with their customers.

    "Liki's (formerly Matsuu) team was helpful and willing to discuss the work with us."

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  • 19
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Wolf&Whale is a UX/UI consultancy founded in 2013 and located in New York. The team of fewer than 50 employees offers UX/UI design, branding, and web development services. Their clients primarily include midmarket businesses in the business services, arts, entertainment, and music, and consumer products and services industries.

    Clients

    • GoDaddy
    • Apple
    • WeWork
    • Chime

    Industries

    Notable Project

    Wolf&Whale designed a sports app's UX/UI for a mobile app development firm. They used the branding guidelines and materials they created to make low-fidelity wireframes before developing the design mock-up.  

    "Wolf&Whale is unique because they can blend the intricate UX/UI elements with the business solutions."

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  • 20
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    Amalgama is a software consulting company based in Buenos Aires, Argentina, with a team of about 45 people. They are experts in design, methodology, and software development. Since their start in 2013, they've worked with their clients, helping them boost their businesses, from the conception of their ideas to the development, and validation of their products
     

    Clients

    • Coalesce NYC
    • Latlong
    • Big Five Edition
    • Hunny

    Industries

    Notable Project

    Amalgama is helping a nonprofit winery association design and develop a web-based responsive app from scratch. The project has included market research, user research, UI/UX design, and web development.

    “Amalgama’s work has been outstanding. We’re very happy with what they’ve done.”

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  • 21
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Thoughtbot is a web and mobile app development company based in Boston, MA with offices in Austin, San Francisco, New York, Raleigh, Washington D.C, and London. Since 2003, this 50+ team has delivered empowering digital solutions to enterprise-level and small companies alike.

    Clients

    • Postmates
    • Iora Health
    • JoyDrive
    • SplitFit

    Industries

    Notable Project

    Using Ruby on Rails, Thoughtbot built an interactive web platform for 140 partners to share healthcare data. They provided visual and feature design, data processing, and back-end development. 

    "Their ability to understand our core technical and business requirements is bar none."

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  • 22
    • $10,000+
    • 2 - 9 employees
    • Brooklyn, NY

    Suits & Sandals is a brand communications agency that was founded in 2011. Headquartered in Brooklyn, N.Y., the company consists of 11 employees. They specialize in branding, digital strategy, and web design. They primarily serve midmarket companies in the nonprofit, IT, and media industries.

    Clients

    • Trialbee
    • Vault Health
    • Interchecks
    • Bayer G4A

    Industries

    Notable Project

    Suits & Sandals is tasked with building a large, flexible Shopify website for a dog training platform. 

    "We would work with them again over and over."

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  • 23
    • $10,000+
    • 250 - 999 employees
    • Brooklyn, NY

    Five is web and mobile app development agency headquartered in New York with offices in Croatia. The 50+ person product team has been creating stunning, award-winning mobile products since 2008.

    Clients

    • Rosetta Stone
    • Marriott International
    • Crestron
    • AccuWeather

    Industries

    Notable Project

    Five has helped the client with product development and testing on iOS, Android, and web platforms and have provided design when needed.

    "[Five]’ve always delivered excellent work. "

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  • 24
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Propeller is a web design and development company that was founded in 2000. Headquartered in London, with another office in New York, they have a team of over 55. They specialize in e-commerce development, email marketing, web design, and SEO or clients in the hospitality, leisure, consumer products, and retail industries.

    Clients

    • Azzuri Restaurant Group
    • Twinings
    • Young's Pubs
    • MWELL - Kellogg's

    Industries

    Notable Project

    Propeller designed and developed a dropship model e-commerce website, working closely with the internal team to define project goals. They created a strong UX/UI with a focus on SEO to optimize conversion rates.

    “They were pleasant, polite, and took my project seriously, even though I wasn’t a big account.”

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  • 25
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Jahnel Group, Inc. is an application development company based in Schenectady, N.Y., with offices in New York and Plano, Texas. The company, founded in 2012, has around 90 employees and provides custom software development, web development, mobile app development, and UX/UI design services. Jahnel Group, Inc. serves midmarket and other-sized companies and institutions in the business services, financial services, gaming, education, manufacturing, medical, and e-commerce industries.

    Clients

    • Atos
    • Bethesda
    • Cambridge Associates
    • Discovery Channel

    Industries

    Notable Project

    Jahnel Group, Inc. created a custom software system for an insurance company. They changed the platform from Silverlight to Vue.js. 

    "Their energy was second to none — they were driven to make the project a success."

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  • 26
    • Scheduling

      4.6
    • Quality

      4.7
    • Cost

      4.3
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Jersey City, NJ

    Rapptr Labs is an app development firm based in Jersey City, N.J. The firm, founded in 2018, has a team of around ten that provides mobile app development, UX.UI development, custom software development, web development, e-commerce development, wearable app development, IoT development, and AR/VR development services. Rapptr Labs serves enterprise and smaller sized-companies in various industries that include retail, consumer products & services, and health care & medical.

    Clients

    • Realtor.com
    • Lucid
    • OPSIQ
    • The Tapping Solution

    Industries

    Notable Project

    Rapptr Labs updated an iOS app for an events company. Features include an individualized schedule, a toggleable map, RSVP functionality, a playlist section, and a weather section.

    "The quality of service was pretty good, but Rapptr Labs definitely has areas to improve in."

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  • 27
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    Supercharge is a digital production firm that is headquartered in Budapest, Hungary with a second office in London. Founded in 2010, Supercharge's team of more than 100 employees specializes in web and mobile app development. The firm also offers UI/UX design services to its clients.  

    Clients

    • Kodak Alaris
    • Metlife
    • Silicon Labs
    • Ericsson

    Industries

    Notable Project

    Supercharge rebuilt an Android app from scratch, using a modular SDK approach. Their team collaborated with in-house developers on the design and UI/UX as well.

    “They're experts in Android development; they clearly have a lot of experience in the Fintech space...”

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  • 28
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Branding firm Black Studio Agency was launched in 2019. The company specializes in branding, video production, advertising, and ux/ui design and has a small team.

    Industries

    Notable Project

    Black Studio Agency has produced a video for a digital marketing platform. They’ve designed a mascot and animated it to explain the product. Also, they currently manage the Instagram and LinkedIn accounts.

    "It’s the best customer relationship I’ve had."

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  • 29
    • Scheduling

      4.0
    • Quality

      4.5
    • Cost

      4.0
    • NPS

      4.3
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • New York, NY

    ATTCK, LLC. is a New York based digital design agency. They were founded in 2014 and have a team of 11 employees who specialize in web design, UX/UI design, and web development. They primarily work with small business clients in the real estate, non-profit, and retail industries.

    Industries

    Notable Project

    ATTCK built the backend of a WordPress website, collaborating with a frontend developer. They incorporated custom features, the Apache Traffic Server plugin, and other iterations as needed.

    “The website ATTCK built is extraordinarily better than the site we had before.”

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  • 30
    • Scheduling

      4.6
    • Quality

      5.0
    • Cost

      4.4
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 2 - 9 employees
    • New York, NY

    Product design company Nessa is located in New York, New York. The small company was founded in 2020. Their team provides product design, web design, custom software development, ux/ui design, and more.

    Clients

    • Inveterate
    • Pack
    • Mockingbird

    Industries

    Notable Project

    Nessa developed and designed an e-commerce Shopify website, created a brand book, and put together a strategy document for an online clothing retailer.

    "We were always able to find spaces to get together when needed."

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