Top 100 User Research Agencies in New York City

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Top 100 User Research Agencies in New York City

The Best of November 2024

Looking for a top user research agency in New York City?

Look for user experience agencies that specialize in user research. User research is the data collection process that lays the foundation for exceptional user experiences. 

Jump to Most Reviewed Companies

List of the Best New York City User Research Companies

  • 61
    (15 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2009 in New York City, Small Planet is a mobile app development company that produces top quality mobile apps for both iOS and Android devices, including 25 App Store Category #1’s. The close-knit team works in Brooklyn, NY, offering user experience (UX) and design for mobile and web, smart device and touchscreen development, quality assurance and user testing, product management, and consulting services. They also recently started a Machine Learning Lab to work on some exciting AI-related projects.

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    Clients

    • Aetna

    Industries

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  • 62
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 2 - 9 employees
    • South Orange, NJ

    7 Layer Studio is a branding agency based in Maplewood, New Jersey. The small agency was established in 2004. Their team specializes in branding, graphic design, video production, and web design.

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    Industries

  • 63
    (3 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    RFO Solutions LLC is a small user experience company. They specialize in ux/ui design, cybersecurity, custom software development, web development, and more and were established in 2021. The agency is headquartered in , New York.

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    Industries

  • 64
    (29 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Gramercy Tech is a boutique technology company offering UX/UI design, custom software development, AR/VR development, and IT consulting services. Founded in 2003, Gramercy Tech has a team of about 30 employees who work with clients across industries – business services, consumer products, education, and more.

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    Clients

    • Acxiom

    Industries

  • 65
    (26 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New York, NY

    Netalico Commerce is an e-commerce development agency based in Miami with an office in Los Angeles and Raleigh, N.C. The agency, founded in 2012, has a team of more than ten that provides e-commerce development, marketing strategy, email marketing, web design, UX/UI design, and graphic design services. Netalico Commerce serves mid-market and small companies in the various industries.

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    Clients

    • Oatly

    Industries

  • 66
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2012, Raxo is located in New York. Their team of 20 employees provides branding, marketing strategy, and UX/UI design services.

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    Clients

    • BBC

    Industries

  • 67
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • New York, NY

    Alley Interactive is a web development firm based in New York City with an additional office in Burlington, Vt. Founded in 2010, the team of 73 specializes in web development, web design and UX/UI design. They work primarily with midmarket clients in the media industry.

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    Clients

    • The Henry J. Kaiser Family Foundation

    Industries

  • 68
    (9 Reviews) 4.3
    • Timeliness

      4.2
    • Service Excellence

      4.3
    • Value

      3.9
    • Would Recommend

      4.4
    • $25,000+
    • 50 - 249 employees
    • Brooklyn, NY

    User experience design company Athlon: digital brand and product is in London, United Kingdom; Brooklyn, New York; Toronto, Canada and Sofia, Bulgaria. The midsize agency was launched in 2009. Their team focuses on ux/ui design, product design, web design, web development, and more.

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    Industries

  • 69
    (11 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Brooklyn, NY

    L+R is an international design & technology studio and boutique strategy consulting firm founded in Brooklyn, New York City in 2012. The firm is made up of 25 skilled strategy, design and technology consultants, specializing in brand identity systems, go-to-market strategy consulting, technology strategy, UX/UI design, and next-generation mobile application development. They have offices in Brooklyn, Barcelona, Los Angeles and Milan and work with middle-market and Fortune 500 clients.

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    Clients

    • Amazon Web Services

    Industries

  • 70
    (10 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.4
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Appetizer Mobile is a digital marketing and application developer headquartered in New York. The company was founded in 2009 and consists of 17 employees. They specialize in mobile app development, UX/UI design, and enterprise app modernization, and work heavily with companies in the entertainment, gaming, and business services industries.

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    Clients

    • HBO

    Industries

  • 71
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.5
    • Would Recommend

      5.0
    • $25,000+
    • 2 - 9 employees
    • New York, NY

    3rd Edge is a design firm based in New York City. Founded in 2001, the small team of 4 specializes in web design, print design, branding, and more.

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    Clients

    • Alzheimer's Drug Discovery Foundation

    Industries

  • 72
    (8 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Scalability Inc. Is a New York, New York-based website development company. They focus on web development, mobile app development, and ux/ui design and were founded in 2017.

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    Industries

  • 73
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    Reflections is a New York based digital innovations lab. They were founded in 1999 and have a team of 16 employees. They specialize in web development, mobile app development, and UX/UI design. They mainly work with small business and mid-market clients in the advertising, consumer products, and business services industries. 

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    Clients

    • The Shade Store

    Industries

  • 74
    (5 Reviews) 5.0
    • Timeliness

      4.6
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $100,000+
    • 50 - 249 employees
    • Brooklyn, NY

    HTD Health is a development agency founded in 2016 with their office in Brooklyn. Their team of more than 50 experts provides custom software, web, and mobile app development solutions for clients that work in the industries of health care and consumer products.

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    Clients

    • Boston Children's Hospital

    Industries

  • 75
    (1 Reviews) 5.0
    • Timeliness

      4.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • New York, NY

    RMG is a digital commerce agency that provides various services ranging from web design and development to branding and digital strategy. They were established in New York in 2013 and now have over 400 employees worldwide. The team supports midmarket businesses in the retail and e-commerce industries.

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    Clients

    • H-E-B

    Industries

  • 76
    (4 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 10 - 49 employees
    • New York, NY
    Web development company Element Media is located in Bethlehem, Palestine, State of. The small team focuses on web development, custom software development, mobile app development, web design, and more. The firm was founded in 2018.
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    Clients

    • Bethlehem Municipality

    Industries

  • 77
    (7 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.7
    • Value

      4.6
    • Would Recommend

      4.9
    • $10,000+
    • 50 - 249 employees
    • Brooklyn, NY

    With a presence on both the east and west coasts of the US, Prolific Interactive is a product agency that offers mobile app development, UI/UX design, and digital strategy. The team, which is headquartered in Brooklyn, NY with a second office in San Francisco, CA, serves mid-market and enterprise clients.

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    Clients

    • American Express

    Industries

  • 78
    (7 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees
    • New York, NY

    Percepted is a design and branding firm founded in 1986 and based in New York with fewer than 10 members. They specialize in branding, web design, and UX/UI design services.

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    Clients

    • Pratt Center
  • 79
    (4 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      4.1
    • Would Recommend

      4.5
    • $5,000+
    • 10 - 49 employees
    • New York, NY

    ATTCK, LLC. is a New York based digital design agency. They were founded in 2014 and have a team of 11 employees who specialize in web design, UX/UI design, and web development. They primarily work with small business clients in the real estate, non-profit, and retail industries.

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    Industries

  • 80
    (11 Reviews) 4.8
    • Timeliness

      4.4
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.9
    • $10,000+
    • 250 - 999 employees
    • New York, NY

    KiwiTech is a midsize application development company. Established in 2009, the agency is located in New York, New York; Washington, District of Columbia and Noida, India. Their services include mobile app development and web development.

    Read More

    Industries

  • 81
    (5 Reviews) 4.6
    • Timeliness

      4.5
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.8
    • $10,000+
    • 2 - 9 employees
    • New York, NY

    Weil & Jones is an IT firm that was founded in 2002. The company is headquartered in New York and consists of less than 10 employees. They specialize in custom software and web development, primarily to midmarket clients.

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    Clients

    • McKinsey & Co.

    Industries

  • 82
    (5 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • New York, NY

    BeCurious Studio is a design and development agency founded in 2018. They have a team of around 5 employees. Based in New York, they provide UX/UI and web design services, along with mobile app development. 

    Read More

    Clients

    • Metechi

    Industries

  • 83
    (7 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.9
    • $75,000+
    • 50 - 249 employees
    • New York, NY

    Beyond is a design and technology agency located in London, New York and San Francisco. Founded in 2010, they have over 150 employees that serve clients in a wide-range of industries. Services range from customer experience audit and user & market research to learning content creation, experience design and service design.

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    Clients

    • Google

    Industries

  • 84
    (2 Reviews) 5.0
    • Timeliness

      4.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • New York, NY

    SmartNet Solutions is a web services company located in New York City. It was founded in 1998 and employs a small team of 5 that offers a wide range of services including web design and development, UX/UI design, SEO, and more to primarily small businesses.

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    Clients

    • EyeWorld

    Industries

  • 85
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 10 - 49 employees
    • New York, NY

    UX company Motivate Design NYC is in New York, New York. The small firm was launched in 2009. Their team offers ux/ui design and branding.

    Read More

    Industries

  • 86
    (8 Reviews) 4.6
    • Timeliness

      4.4
    • Service Excellence

      4.6
    • Value

      4.5
    • Would Recommend

      4.6
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    JAKT is an app design and development company based in New York City. Founded in 2013, the team of 30 specializes in UX/UI design, mobile app development, and artificial intelligence.  

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    Clients

    • Netflix

    Industries

  • 87
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • Brooklyn, NY
    Digital strategy company Flexen Lab is located in Brooklyn, New York. The small team offers digital strategy and was established in 2024.
    Read More

    Industries

  • 88
    (6 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $25,000+
    • 10 - 49 employees
    • Brooklyn, NY

    Azai Studios is a digital design and branding agency headquartered in New York City, with an office in Dubai. Founded in 2014, the small team of 3 specializes in branding, digital strategy, and UX/UI design. Their work focuses on hospitality and leisure, real estate, and advertising and marketing.  

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    Clients

    • Truly Secure

    Industries

  • 89
    (3 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $25,000+
    • 2 - 9 employees
    • Brooklyn, NY

    Milkshake Studio is a branding and digital strategy firm based in Brooklyn, N.Y. Founded in 2014, their team of 8 serves clients in the wellness, IT, and business services sectors. Services include brand messaging and strategy, PHP, UX Strategy, and JavaScript Development.

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    Clients

    • Olo
    • Sellit
    • Hazeltree
    • LSI

    Industries

  • 90
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $25,000+
    • 2 - 9 employees
    • Brooklyn, NY
    Sein Analytics, a web design company, was established in 2010. Their small team is based in Brooklyn, New York and provides web design, ux/ui design, custom software development, web development, and more.
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