Top 40 UX Agencies in New York

Momentum worked with a large CX product company to develop UX designs and strategies that increased user engagement. They worked with their EVP of product management to understand the customer needs and delivered quick design prototypes within weeks. Momentum delivered high-quality ideas and responded with a quality product prototype.

"They were highly responsive and delivered against a tight deadline." – EVP of Product Management, CX Company

WillowTree worked with a cinema to maintain an existing mobile app and eventually rebuilt the app, integrated a loyalty program, and made it easy for customers to purchase tickets. The client appreciated WillowTree’s willingness to work with an existing app instead of redeveloping the whole project.

“The biggest success for us was having WillowTree take over the app. After that, they integrated our entire loyalty program into it, which was already the biggest of its kind in the movie industry.” – Vice President of Media, Cinema

Infinum rebuilt a flight booking app for a startup. The original app was extremely buggy and the company needed further support. One feature Infinum developed allowed customers to sync their calendars to find flights that work around their schedule.

“While many agencies limit your choices, it was quite different with Infinum. They were clear and upfront about what resources we were getting and why and offered us options, which was really nice.” – Senior Project Manager, App Startup

DOOR3 partnered with a medical device company to help in the planning phase of redesigning three websites. DOOR3 was involved with the research and discovery phase, helping the client identify the information needed on each site, content infrastructure, and navigation. All three websites were created on Drupal but DOOR3 was not involved in that phase of the project.

“We selected them because we felt, during the presentation, that they had a really strong user experience approach, and I think the output that we had on the site definitely validated that.” – Former Digital Marketing Manager, Medical Device Company

Blue Label Labs both consulted for and developed an iOS and Android mobile app for an experience management platform. The client enjoyed the positive responses from app users, loved the team’s responsiveness, and referred to their project management as “excellent.”

"They feel like they’re an extension of our team, and I can pick up the phone at any time and get a response." – Product Manager, Market Research Firm

Gramercy Tech helped a global creative agency design a Microsoft HoloLens augmented reality presentation for the Consumer Electronics Show in 2017. They developed an AR app for the HoloLens that included 3D objects and graphics, as well as programmed the animation to make the presentation interactive.

“We were impressed by their problem-solving abilities — they could dive in and come up with solutions quickly. For example, it was probably the first time the HoloLens was used in such a large setting.” – Digital Director, Global Creative Agency

Five paired with a prominent language app to revamp their mobile user experience, from back to frontend. Thanks to the team’s customer-centric design approach, mobile downloads have more than doubled since the app’s relaunch. Five also delivered their work ahead of schedule and under budget, surpassing all expectations.

"They’re a lot more than a vendor; Five truly is a partner." – Head of Consumer Division, Language App

Fueled designed a bidding-style app for a company that deals with nightlife reservations. They built the app from scratch, taking into consideration what the company wanted, as well as giving advice. The app had a lot of functions, such as a list of venues, submission options, and tools that allowed notifications to be sent from venues.

“They’re incredibly efficient in the work that they do and know what they're doing in design, coding, and executing their ideas. They have a great understanding of what's current and get things done very quickly compared to others.” – Founder, Mobile App

A California-based content discovery startup hired ArcTouch to design a content discovery platform and iOS app. They provided feedback on the startup's user stories, created wireframes, and developed the platform and app. The project was completed ahead of schedule.

“We’re astonished at the quality of the work. We’re a small company, and we weren’t expecting the same level of service a Fortune 500 company might enjoy. We were amazed by their design and the effort that went into every screen.” – Senior Project Manger, Content Discovery Startup

Sunflower Lab built an admin app to oversee two native Android and iOS apps for a ridesharing platform. They provided strategic guidance and development work, garnering praise for their technical expertise, timeliness, and communication.

“As a business owner, Ronak understands many different industries, but he is also a technologist. He knows how to implement the latest technologies and make the best product possible.” – Co-Founder, Ride Sharing Service

A large, influential cloud services company hired Beyond for its content marketing and digital strategy expertise. The main project was a content hub that featured industry news and best practices for chief information officers (CIOs). They also designed a client-oriented newsletter for the company, which features vital industry and company information in a marketable format for users. The client praised Beyond's flexibility, noting that their projects included a number of pivots and last-minute changes that Beyond accounted for seamlessly.

"Their enthusiasm for our projects is unparalleled, and it’s great to have a partner that’s optimistic about what you can create together." – Content Marketing Lead, Large Tech Company

Postlight created web and mobile applications for a financial news provider. They handled all development, carefully following the client’s guidelines. Feedback for the app has been positive.

“In terms of project management and communication, everything was phenomenal. I couldn’t ask for anything more. They’re incredibly polished and professional.” – Global Head of Digital Innovation, Financial Services Company

A travel company’s website was outdated and not user-friendly. They hired Hard Candy Shell to revamp the website. The project included updating the site’s information architecture to make it easy for site visitors to find helpful content, integrating the company’s photography into the site design, and conducting research to ensure the new design met user needs.

“They’re very smart people, and you can tell they work together well as a group to come up with a solution that is best. When they present it, they’re very confident that that’s the right solution. I think that is really powerful, especially with designs, when there are a lot of opinions involved.” – Product Director, Travel Company

 A health insurance plan company needed a rebranding when the Affordable Care Act took effect. C42D conducted research and created content to be implemented on an updated website. C42D created digital, print, and messaging for the client. 

"Everyone at C42D took the time to understand our business, resulting in accurate and impressive work." - Founder of Health Plan Company

Utility developed a live streaming platform for a new network. The project included UX/UI design, live streaming architecture, and search filtering. As a result of Utility’s work, the network received positive reviews and was acquired by a big name company.

“We provided our goals, told them what we needed, and collaborated during the rounds of UX designs, but they took it all from there and steered the strategies around how to implement and execute everything digitally.” – Director, Network

A retail chain hired 3Q Digital to help with its paid search and social media marketing. From this partnership, the chain's conversion rates improved over 30%, and the ROI for search campaigns improved by 40%.

“I’m most impressed with 3Q Digital's knowledge of all the advanced and best tactics, features, and betas. They’re always much farther ahead, and they’ve actually got experience doing them. A lot of agencies don’t have the experience.” – Digital Marketing Manager, Retail Chain

A Maryland credit union hired R2integrated for their digital marketing expertise. The work included content development and a SEO/PPC campaign. While the credit union didn’t have previous experience with monitoring search and digital strategy, they reported an increase in social media traffic and progress from the campaigns.

“We feel extremely justified in the number of resources we invest in their services. They add considerable value to our business.” – Digital Marketing Manager, Credit Union

A filmmaker startup recruited Majestyk to develop a minimum viable project (MVP) for its platform, which allows students and professors in the film industry to connect, communicate, and submit projects. After the startup had a negative experience with another app development company, Majestyk saved the day, developing a web platform from the ground up.

“Majestyk developed our web platform, starting again from scratch. We plan to develop a mobile app in the future. … They’ve all been helpful in terms of communication.” – Co-Founder and CEO, Film Startup

App Partner updated an iOS app for a prom dress retailer. They designed all the pages and made it possible for clients to make purchases within the app. App Partner’s involvement helped the prom dress retailer double its sales.

“App Partner is always willing to listen to our ideas and collaborate on a project together. With a lot of other development companies, they often require you to do things their way, but App Partner isn’t like that.” – Product Manager, Retail Company

A public school system wanted to be able to communicate with kids and parents through a mobile app. Mindgrub built iOS and Android apps with the key features the client wanted at a very reasonable price.

“Mindgrub is one of the exemplary software development services used by our institution. [They’re] the standard to which I hold everyone else.” – Solutions Development Supervisor, Public School System

Dom & Tom worked with a digital agency for a website redesign. Dom & Tom designed and tested code for requested features for the site. The agency felt that the Dom & Tom team was responsive and displayed impressive attention to detail. 

“Their staff was incredibly helpful. They follow up and they’re very attentive. They worked relentlessly to help us complete this project on time and within budget, which was phenomenal.” – Project Manager, Digital Agency

Constructive recently helped a civil rights organization improve how it communicates information on its website. They redesigned the website’s backend and frontend, improving the site’s overall functionality and usability.

“Anyone who has come across our site after our recent launch ... has been blown away by the site. In fact, the website just won a digital communications award for excellence from the Religion Communicators Council.” – Communications Director, Civil Rights Organization

When tasked with rebuilding the entire mobile app suite for a popular newspaper, Fuzz developed a range of sleek and intuitive tablet and phone apps that yielded a 20%+ increase in active users. The Chief Digital Officer of this newspaper lauded Fuzz for its creativity, reliability, expertise.

“Fuzz has done a good job on all fronts, from their technical abilities to managing the project. They’re good communicators … and continued to support the apps, staying by our side whenever we had an issue. If we need them at three in the morning, someone from Fuzz’s team is there to answer the phone.” – Chief Digital Officer, Newspaper

Intrepid helped the client pioneer the first-ever computer-aided design program for mobile across both Android and iOS. The team’s expertise, transparency, and professional accomplishment were praised.

"Intrepid was able to provide highly-skilled developers for Android and iOS, as well as mobile interface designers. This allowed us to scale up much more quickly than we would have been able to otherwise." – Vice President of R&D, CAD Design Solution Firm

Blue Water was hired in 2013 to provide web development services for a New York accounting firm, including user experience and web design. Since then, they also have assisted the firm with site updates and product management.

“The talent that Blue Water has on the design side of the house is their specialty.” – Manager, Accounting Firm

Prolific Interactive developed both an iOS and Android app for a bridal retail chain. The app replicated the company’s website and included some additional interactive features such as a wedding dress finder and personality quiz.

“Prolific has been a great partner soup to nuts, handling all of the frontend development work and the design work. They’ve gone above and beyond and done some of the user research analysis.” – Senior Manager, Bridal Retail Chain

Motto modernized a mattress manufacturer by updating their website and implementing other branding strategies. By using unique designs and strategies, the agency built them a new identity from scratch, which caused sales to increase. 

"They're [Motto] a well-oiled machine. They hit every deadline and kept the project organized through management software."- Chief Marketing Officer, Mattress Manufacturer

AD:60 Agency worked with a global fine art and auction company to create a mobile app that complemented the client's website. The project required building APIs between the auction house's website and an iOS app. The work resulted in an improved e-commerce platform for the auction house that ultimately changed its auction model

"They're also great about getting back to us quickly – making fixes to the app as they come up in a timely manner (even over weekends or holidays). They're a great partner in the sense that they stay on top of the small things that could either make or break the app." – Senior Product Manager, Global Fine Art & Auction Company 

A demolition and waste removal company hired Heady to design and develop web and mobile applications for both Android and iOS. The iOS and Android apps Heady created operate as both an internal tool for the waste removal company's employees and a consumer-facing product. Despite a few bugs, the apps have been excellent, according to the client, who praised Heady's accessibility and agility.

"People on their team are always willing to help or contribute when I reach out, regardless of whether they're assigned to the project or not. ... It feels like their whole team is there to contribute to the betterment of the client." – Founder, Waste Removal Company

Archbolt created an app for a polling platform. They used the client’s existing design to create an iOS app that allowed users to use Facebook or Google to login and let them write, vote on, and share polls. They also helped to advertise the app. The client said that the app received positive feedback and had a low cost-per-user ratio.

“Their overall investment in the project is the most noteworthy. At no point have I ever felt like they just wanted to get to the next work order. “ – CEO, Polling Platform  

DMI developed a mobile app on Windows for a large hotel group, providing extensive user experience research and design input such as wireframes and mood boards. Their work stands out for mobile, branding, and data management.

“They tend to think about the end product as a more marketable product. They don't just look at achieving the KPIs [key performance indicators] of the product owner here internally, but also looking to provide fantastic feedback in terms of how certain features or functions can be marketed.” – User Experience Lead, Large Hotel Group

A  craft brewery hired Posse to create an app available on iOS and Android platforms. With each new beer release, the brewery's sales have increased. Posse and the client have forged a strong partnership. 

"During the first release, it took us five days to sell out. The second took three or four days, and so forth. Today, we sold out within about three hours. The app is really catching on..." - Technology Manager, Craft Brewery

Worry Free Labs designed and developed a tablet app to help schools distribute assignments and learning materials to students. The client esteemed their candor, communication, and customer service skills.

“I was very satisfied with their performance. ... They take pride in what they do.” – Director of E-learning, Education Company

A fantasy sports company had a concept for a live fantasy basketball game and back end developers but needed help on the front end. Small Planet came in and brought the game to life, delivering a quality, reasonably priced product in a timely manner.

“Small Planet has a great passion for their work – that definitely came through and showed they cared about the success of the project.” – Product Manager at a Fantasy Sports Company

Major Tom bolstered the digital marketing resources for a marketing. They operated as a third party vendor to deliver a stronger strategic plan to reach the client's objectives. They supplied digital advertising and email marketing assistance, along with SEO campaign strategy implementations, which included content management recommendations.

"Our organic search results doubled in 2017, thanks to blend of their optimization advice and our own content processes." — Owner & Digital Strategist, Marketing Consultancy

Zoocha created a web application for a UK oil and gas energy network. Using Drupal extensions and PHP scripting, Zoocha made an interactive platform for tracking and storing information. The client was impressed with Zoocha's work.

"The refresh that we did with Zoocha Ltd has increased business value by three times, and in some areas, it’s about six times. We haven’t had any bugs or crashes." - CEO, UK Energy Service Firm

DefinedLogic ran a digital marketing campaign for a B2B company. Their team pulled data from email programs and built a 9-page custom dashboard with performance data. The campaign led to an increase in web traffic and more cost-efficient strategy.

“The workflow between our teams is effective. DefinedLogic holds a weekly meeting to report results and identify action items.” –Digital Marketing Manager, B2B Company

A company that offers procurement solutions hired York & Chapel to better connect with its suppliers. York & Chapel created an email campaign that greatly improved engagement with their target customer group. The company was satisfied with the results of the campaign, so retained York & Chapel for a re-branding email campaign. 

"They’re very creative and they have a strong ability to translate what the customers want in very simple terms. Usually, when you start with a new design company, it’s tough to get them to understand what you want." – Director, Procurement Solutions Company

An asphalt company hired BOWEN to build a website that reflected its new brand. BOWEN developed a website centered around images and a positive customer experience. The site included an order form that customers could easily fill out instead of picking up the phone.

“We received very friendly service. The team was open to any ideas we had, and the feedback was always positive. [BOWEN] produced a good website, and the communication was excellent.” – Office Manager, Asphalt Paving Company

Paper Tiger did web development for a wine importer and wholesaler. The client wanted to revamp their image and develop content for professionals in their industry. Paper Tiger created a website and developed content, and even redesigned the client’s logo. Currently, the company still provides maintenance and support for the client. Since working with the company, the client has seen increased visibility and the ability to reach a wider audience. 

“Information within the company is now easily accessible. But more significant is our increased search visibility. More contact with clients and consumers allows us to field inquiries, evaluate customer satisfaction, and assist consumers in finding our products.” — Digital Sales and Marketing Manager, Wine Importer and Wholesaler   

An online jewelry company hired Infinia Group to make its company more appealing to the U.S. market. Infinia Group rebranded the company and helped make a new website.

"Their wide network of connections to other service providers is impressive. If Infinia’s services were outside of our budget, then they wouldn’t mind recommending an outside source. If we found someone else for a project, then Infinia would cooperate with them." - Founder, Online Jewelry Company

Swarm developed a social media app with personalization features to differentiate it from competition. The client was impressed with the viability of the finished product and SWARM’s transparency throughout the process.

“Our challenge hadn't been done before, but SWARM did a superb job of testing our platform over a quick one-month run. I've worked with overseas contractors, and there was not a lot of transparency upfront in terms of discovery processes. SWARM prioritized the most important part for us, which is viability.” – Founder, Social Media Platform

A vertical search engine for communications services hired RexSoft to build their web platform for connecting providers to clients. They lacked a sophisticated enough in-house development staff and chose RexSoft for their scale and experience with product development. RexSoft delivered a fully functional platform in sprints, each time within budget and schedule.

"RexSoft has worked with me as a partner. I haven't used any other developers, given that I've not felt the need. One of the things that impressed me was that RexSoft brought in their own ideas, thoughts, and solutions to the table." – CEO, Communications Services Platform

AppsChopper developed a shopping app for an investment firm. The app helps people buy groceries and other things online. AppChopper's high-caliber deliverable has received positive feedback internally and from users alike.

"The AppsChopper team was absolutely dedicated to delivering unique, top-notch products. They delivered what they promise, and provided true value for our money."–Marketing Executive, Investment Firm

Plitz Corporation designed and implemented a marketing strategy for a hair products company. The company designed an e-commerce platform and added SEO tools to attract more traffic onto the website. The client was pleased with the results of the project.

"The website is beautiful and the e-commerce store is much improved. Now it's possible for me to run a special or offer discounts on products whenever I want." – Owner, Hair Products Company

Reflexions developed an eCommerce site for a fantasy sports startup. They used PHP and an AWS Elastic Beanstalk environment to create a platform that allowed users to use cash and points earned on the site to to buy products. The client was extremely pleased with the quality of the work and communication. 

“We were very pleased with the work and have continued to hire Reflexions for future projects.” – Director of Product, Fantasy Sports Startup  

Teliapp Corporation worked with a nonprofit, helping them build a new website and update outdated technology. Previously, the nonprofit relied on volunteers for tech support and was not happy with the price and their lack of input into the projects. Teliapp Corporation educated the nonprofit’s employees on how to use the new technology and continues to maintain the site.

“Because our previous consultants were separate from us, they didn't understand the culture of our organization; whereas Josh and his team made a point to visit us and talk to our board of directors and staff members about what was important to them.” – Executive Director, Nonprofit

Logical Animal created a mobile platform for a smart building software company. The created a AI-driven platform to process the analytics and monitoring data, and perform energy management for building operations. The client was impressed with their service.

“Logical Animal is among one of the most talented groups of people I’ve worked with. They’re skilled at product design and execution.” – SVP Operations, Smart Building Software Company  

millermedia7 built a new website for a housework contracting company. They continue to work on the project and provide updates when needed. There have been no bugs or issues with the new site.

"They’re one of the most inexpensive high-quality options that I found. Others might cost less, but they didn’t have the knowledge or wherewithal to do what I needed." – Founder, Housework Contracting Company

Hat Factory Design built a website for a children’s theater company. They designed the website to be interesting to children but still useful to adults. They also used SEO practices to bring traffic to the site and included a payment portal. The client was impressed by their commitment to the theater company’s brand and vision. 

“We're happy with their work, communication, and flexibility. They've produced a website we're all proud of.” – Co-Founder, Children’s Theater Company  

TechSuite programmed a GPS-enabled app for Android and iOS. Their client, a startup focused on creating safe environments on college campuses, wanted a prototype, but TechSuite went above and beyond. They not only built the prototype but also provided design elements such as wireframes and helped the startup design its logo.

“The team treats everyone like they’re the most important client and willing to put in the time for that level of customer service.” – Co-Founder of College Safety Startup