Top 60 Business Processes Outsourcing (BPO) Companies in Poland

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Top 60 Business Processes Outsourcing (BPO) Companies in Poland

September 2022

Looking for a top business process outsourcing company in Poland?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Poland BPO Services

  • 1
    • $10,000+
    • 250 - 999 employees
    • Warszawa, Poland

    Cyclad International, a non-voice bpo/back office services company, is based in Warszawa, Poland; Villeneuve-Loubet, France and Casablanca, Morocco. The agency focuses on non-voice bpo/back office services, HR services, e-commerce development, mobile app development, and more and has a midsize team.The agency was founded in 2007.

    Industries

    Notable Project

    An IT services company hired Cyclad International for web development. They were responsible for building a website that reflects the company’s services to reach the customers.

    "The delivery was on time."

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  • 2
    • Undisclosed
    • 1,000 - 9,999 employees
    • Warszawa, Poland

    Voice Contact Center Sp. O.o. Is a midsize non-voice bpo/back office services company launched in 2008. Their services include non-voice bpo/back office services, voice services, Artificial Intelligence, and business consulting. The company is based in Warszawa, Poland.

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  • 3
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Poznań, Poland

    Genli is a call center service provider for B2B businesses in Poznan, Poland. Founded in 2019, their 11 employees provide voice services, advertising, direct marketing, and marketing strategy to business services clients. 

    Industries

    Notable Project

    genli used LinkedIn Sales Navigator to target mid-size sales companies and generate leads for an e-learning and training company.

    “They were very flexible in terms of providing information about the leads and customization of the search settings.”

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  • 4
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.6
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Wrocław, Poland

    KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.

    Clients

    • Santander Consumer Bank
    • Jeronimo Martins Poland
    • TVN Discovery Poland
    • TravelPlanet.pl

    Industries

    Notable Project

    KODA Bots was hired to create a chatbot to provide automated support to customers of an online shopping platform. They built their solution after consulting on FAQ lists. The team continues to provide their services.

    "We can count on their team to provide support when necessary and to properly and successfully implement any project."

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  • 5
    • $1,000+
    • 2 - 9 employees
    • Warszawa, Poland

    PROTIP Marketing is a sales outsourcing company. The small Warszawa, Poland-based team provides sales outsourcing, pay per click, direct marketing, and digital strategy. The company was founded in 2019.

    Notable Project

    PROTIP Marketing helps an advertising and marketing agency with sales lead generation. They have developed and implemented a marketing funnel, communication strategies, and a database of potential clients.

    "Their availability and creativity in solving problems that arise from time to time are amazing!"

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  • 6
    • Undisclosed
    • 50 - 249 employees
    • Wrocław, Poland

    Call Center Dynamic Sales is a non-voice bpo/back office services and telephone answering service. The midsize team is headquartered in Wrocław, Poland. Their services include non-voice bpo/back office services and voice services.

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  • 7
    • Undisclosed
    • 50 - 249 employees
    • Kraków, Poland

    Thulium is a telephone answering service. Established in 2006, the midsize firm is in Kraków, Poland. Their team focuses on voice services and e-commerce development.

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  • 8
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Gdańsk, Poland

    Hand2band is an IT staff augmentation company. They are based in Sopot, Poland and have a midsize team. The firm offers IT staff augmentation, web development, and custom software development.

    Industries

    Notable Project

    Hand2Band provided five Java engineers to augment a software company's development team. They supported the end client's banking project. 

    "I liked their flexibility and speed of acting."

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  • 9
    • Undisclosed
    • 50 - 249 employees
    • Katowice, Poland

    Founded in 2002, 4EN is a non-voice bpo/back office services and call center company. The midsize Katowice, Poland-based team provides non-voice bpo/back office services and voice services.

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  • 10
    • Undisclosed
    • 2 - 9 employees
    • Kraków, Poland

    Headquartered in Kraków, Poland, Smart Call is a small call center company. The team focuses on voice services and non-voice bpo/back office services.

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  • 11
    • $5,000+
    • 2 - 9 employees
    • Lubań, Poland

    Be Brave Solutions is a digital strategy company established in 2017. The firm offers digital strategy, direct marketing, email marketing, market research, and more and has a small team. The firm is located in Lubań, Poland.

    Industries

    Notable Project

    Be Brave Solutions has improved a software development company's outreach sales strategy. They have implemented a 5-step planning process and are now monitoring the client's campaign KPI.

    "They are quite effective, responsive, and provide good insight into the flows we need to implement."

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  • 12
    • Undisclosed
    • 10 - 49 employees
    • Kraków, Poland

    Small phone answering service Contact Sales, is based in Kraków, Poland. Their services include voice services and marketing strategy.

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  • 13
    • Undisclosed
    • 2 - 9 employees
    • Kraków, Poland

    Contact Center Outsourcing is a telephone answering service. Their small team is in Kraków, Poland. Their services include voice services.

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  • 14
    • $10,000+
    • 10 - 49 employees
    • Warszawa, Poland

    It-house.co, a small UX design agency, is located in Warszawa, Poland. They offer ux/ui design, web development, custom software development, Artificial Intelligence, and more and were launched in 2016.

    Industries

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  • 15
    • $1,000+
    • 10 - 49 employees
    • Kraków, Poland

    Sterling Outsourcing Sp zoo is an accounting company. The small Kraków, Poland-based firm was established in 2006. Their services include accounting, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).

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  • 16
    • Undisclosed
    • 250 - 999 employees
    • Katowice, Poland

    3S is a Katowice, Poland-based cloud consulting & SI company. They offer cloud consulting & SI, voice services, cybersecurity, IT managed services, and more and were founded in 2002.

    Industries

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  • 17
    • Undisclosed
    • 10 - 49 employees
    • Warszawa, Poland

    Focus Contact Center is a non-voice bpo/back office services company headquartered in Warsaw, Poland. They provide non-voice bpo/back office services, voice services, and cloud consulting & SI and were launched in 2008.

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Poznań, Poland

    HotLead.pl - Generowanie leadów is a Poznań, Poland-based email marketing company. The small team offers email marketing, conversion optimization, other digital marketing, and pay per click and was founded in 2019.

    Clients

    • Sage Symphony
    • Microsoft
    • Assecco
    • DB Schenker

    Industries

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  • 19
    • $1,000+
    • 50 - 249 employees
    • Warszawa, Poland

    Apifonica is a midsize phone answering service. Headquartered in Warszawa, Poland and Tallinn, Estonia, the company was founded in 2015. Their services include voice services, other digital marketing, HR services, and Artificial Intelligence.

    Industries

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  • 20
    • Undisclosed
    • 250 - 999 employees
    • Warszawa, Poland

    Based in Warszawa, Poland, Sygnity is a midsize big data company. Their services include BI & big data consulting & SI, IT managed services, other IT consulting and SI, custom software development, and more.

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  • 21

    Worked with Contract Administration Sp. z o.o.?

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    Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Warszawa, Poland
    Contract Administration Sp. Z o.o. Is a midsize human resources agency. They provide HR services and were established in 1990. The agency is based in Warszawa, Poland; Wrocław, Poland; Kraków, Poland and Łódź, Poland.

    Clients

    • British American Tobacco
    • Colgate Palmolive
    • Xerox
    • Groupon

    Industries

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  • 22
    • $5,000+
    • 2 - 9 employees
    • Poznań, Poland

    AP OUTSOURCING GROUP is a non-voice bpo/back office services company. They focus on non-voice bpo/back office services, finance & accounting outsourcing (FAO), and application management & support and were launched in 2020. The firm is in Poznań, Poland.

    Industries

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  • 23
    • $5,000+
    • 10 - 49 employees
    • Warszawa, Poland

    Digital Teammates is a midsize other application development company. Headquartered in Warszawa, Poland, the firm was founded in 2017. Their team provides other application development, non-voice bpo/back office services, and finance & accounting outsourcing (FAO).

    Industries

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  • 24
    • $25,000+
    • 250 - 999 employees
    • Kraków, Poland

    Pontica Solutions, a non-voice bpo/back office services and answering service company, was founded in 2015. Their midsize team is based in Sofia, Bulgaria and focuses on non-voice bpo/back office services and voice services.

    Industries

    Notable Project

    Pontica Solutions JS has been managing a logistics company's customer service operations, focusing on client and driver support. 
    The team also monitors millions of orders per month to ensure timely deliveries. 

    "Their operational effectiveness and flexibility have been impressive."

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  • 25
    • Undisclosed
    • 2 - 9 employees
    • Jelenia Góra, Poland

    Poland Consulting Services is a business consulting company. They are in Jelenia Góra, Poland and have a small team. Their services include business consulting.

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  • 26
    • $1,000+
    • 10 - 49 employees
    • Kraków, Poland

    SmartWays is a human resources agency. They are headquartered in Kraków, Poland and have a small team. Their team focuses on HR services, custom software development, non-voice bpo/back office services, business consulting, and more.

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  • 27
    • $100,000+
    • 10 - 49 employees
    • Bydgoszcz, Poland
    Cherish DEV is an application testing company launched in 2017. Their small team is located in Bydgoszcz, Poland. The firm provides application testing.

    Industries

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  • 28
    • $50,000+
    • 10 - 49 employees
    • Wrocław, Poland
    Profitcrew Ltd is a pay per click company. They focus on pay per click, content marketing, conversion optimization, translation, and more and were launched in 2020. Their small team is Nuneaton, United Kingdom-based.

    Industries

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  • 29
    • $1,000+
    • 10 - 49 employees
    • Wrocław, Poland
    Trust Recruitment Services is a Kyiv, Ukraine-based human resources agency. The small team provides HR services, customer service outsourcing, and IT staff augmentation and was founded in 2008.

    Industries

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  • 30
    • Undisclosed
    • 250 - 999 employees
    • Kraków, Poland

    Tivron, a non-voice bpo/back office services and answering service company, is in Kraków, Poland. The midsize agency was established in 2015. Their services include non-voice bpo/back office services and voice services.

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