Looking for a top business process outsourcing company in Poland?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Poland. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Poland BPO Services

  • 1
    $250,000+
    1,000 - 9,999 Employees
    Poznań Poland

    Conectys is a București, Romania-based call center. The large team offers voice services, non-voice bpo/back office services, and enterprise app modernization and was launched in 2004.

    Industries
    Notable Project

    An AI computing company hired Conectys for call center services. They aim to provide support on European technical services in seven new languages for their consumer product line.

    "They provide frequent and proactive communication."

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  • 2
    $1,000+
    10 - 49 Employees
    Warszawa Poland

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients
    MyCheck
    Loginn
    Cyber-Duck
    Industries
    Notable Project

    Aidey provided call center services for a fintech company. Aidey handled the customer support needs of the company so that they could serve a larger number of clients. The company’s service capacity has increased as a result.

    “The setup of the team took less than a month so I think that’s quite good.” - COO, Fintech Company

  • 3
    $10,000+
    250 - 999 Employees
    Warszawa Poland

    Cyclad International, a non-voice bpo/back office services company, is based in Warszawa, Poland; Villeneuve-Loubet, France and Casablanca, Morocco. The agency focuses on non-voice bpo/back office services, HR services, e-commerce development, mobile app development, and more and has a midsize team.The agency was founded in 2007.

    Industries
    Notable Project

    An IT services company hired Cyclad International for web development. They were responsible for building a website that reflects the company’s services to reach the customers.

    "The delivery was on time."

  • 4
    $1,000+
    10 - 49 Employees
    Poznań Poland

    Genli is a call center service provider for B2B businesses in Poznan, Poland. Founded in 2019, their 11 employees provide voice services, advertising, direct marketing, and marketing strategy to business services clients. 

    Industries
    Notable Project

    Genli generated targeted leads for an e-learning company through Linkedin Sales Navigator. They created custom search settings to make the list more user-friendly for the client and completed the project ahead of schedule. The client was impressed by their communication and quality of work. 

    "The workflow was effective because of good communication and understanding of our needs." – Owner, E-Learning Company

  • 5
    $10,000+
    10 - 49 Employees
    Wrocław Poland

    KODA Bots is an automated communication management software company. Founded in 2017, KODA Bots is based in Wroclaw, Poland and has a total of 10 employees. This company's services are centered around chatbots, artificial intelligence, machine learning, and voice services aimed at businesses of all sizes.

    Clients
    Santander Bank
    TravelPlanet.pl
    Jeronimo Martins Poland
    Industries
    Notable Project

    KODA Bots developed an automated chatbot for a computer shop. The bot was designed in order to streamline workflows for the company in regard to customer support, providing customers with updates on their orders and carry out marketing functions too like recommending certain products to users. The company has reported an improvement in workflow and daily communication with customers.

    "We've never had any communication problems with KODA Bots. The company has always been open to cooperate. We managed to successfully implement our project and we’re still working on it together, which proves how effective our cooperation is." - Project Manager, Computer Store

  • 6
    Voice Contact Center Sp. o.o. Logo

    Voice Contact Center Sp. o.o.

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    Undisclosed
    250 - 999 Employees
    Warszawa Poland
    Voice Contact Center Sp. O.o. Is a midsize non-voice bpo/back office services company launched in 2008. Their services include non-voice bpo/back office services, voice services, Artificial Intelligence, and business consulting. The company is based in Warszawa, Poland.
  • 7
    Undisclosed
    50 - 249 Employees
    Zabrze Poland
    S8 SA is a non-voice bpo/back office services and phone answering service based in Zabrze, Poland. The midsize team specializes in non-voice bpo/back office services and voice services. The firm was launched in 2014.
  • 8
    business

    LBPO

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    Undisclosed
    50 - 249 Employees
    Warszawa Poland
    LBPO , a midsize non-voice bpo/back office services and answering service company, is located in Warszawa, Poland. The team offers non-voice bpo/back office services and voice services.
  • 9
    Undisclosed
    250 - 999 Employees
    Kraków Poland
    Non-voice bpo/back office services company IT Works was established in 2001. Their midsize team is located in Kraków, Poland. IT Works offers non-voice bpo/back office services.
  • 10
    Undisclosed
    250 - 999 Employees
    Warszawa Poland
    Call center Forsell was founded in 2014. They are in Warszawa, Poland and have a midsize team. Forsell provides voice services.
  • 11
    Undisclosed
    50 - 249 Employees
    Kraków Poland
    Blue Idea Sp. Z o. O is a non-voice bpo/back office services and business consulting company. They are located in Kraków, Poland and have a midsize team. Their services include non-voice bpo/back office services and business consulting.
  • 12
    Undisclosed
    50 - 249 Employees
    Kraków Poland
    Thulium is a telephone answering service. Established in 2006, the midsize firm is in Kraków, Poland. Their team focuses on voice services and e-commerce development.
  • 14
    Undisclosed
    2 - 9 Employees
    Kraków Poland
    Headquartered in Kraków, Poland, Smart Call is a small call center company. The team focuses on voice services and non-voice bpo/back office services.
  • 18
    Sterling Outsourcing Sp zoo Logo

    Sterling Outsourcing Sp zoo

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    $1,000+
    10 - 49 Employees
    Kraków Poland
    Sterling Outsourcing Sp zoo is an accounting company. The small Kraków, Poland-based firm was established in 2006. Their services include accounting, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).
  • 19
    $1,000+
    50 - 249 Employees
    Warszawa Poland
    Apifonica is a midsize phone answering service. Headquartered in Warszawa, Poland and Tallinn, Estonia, the company was founded in 2015. Their services include voice services, other digital marketing, HR services, and Artificial Intelligence.
    Industries
  • 20
    $5,000+
    10 - 49 Employees
    Warszawa Poland
    Digital Teammates is a midsize other application development company. Headquartered in Warszawa, Poland, the firm was founded in 2017. Their team provides other application development, non-voice bpo/back office services, and finance & accounting outsourcing (FAO).
    Industries
  • 22
    Undisclosed
    250 - 999 Employees
    Katowice Poland
    3S is a Katowice, Poland-based cloud consulting & SI company. They offer cloud consulting & SI, voice services, cybersecurity, IT managed services, and more and were founded in 2002.
    Industries
  • 23
    $1,000+
    1,000 - 9,999 Employees
    Warszawa Poland
    Rödl & Partner is an accounting company launched in 1977. They are located in Nürnberg, Germany; Warszawa, Poland and Prague, Czech Republic and have a large team. Their services include accounting, finance & accounting outsourcing (FAO), business consulting, non-voice bpo/back office services, and more.
  • 25
    $1,000+
    250 - 999 Employees
    Warszawa Poland
    Accace Global is a midsize accounting company. The Bratislava, Slovakia-based company was established in 2006. Their services include accounting, HR services, non-voice bpo/back office services, and voice services.
    Industries
  • 26
    $5,000+
    2 - 9 Employees
    Poznań Poland
    AP OUTSOURCING GROUP is a non-voice bpo/back office services company. They focus on non-voice bpo/back office services, finance & accounting outsourcing (FAO), and application management & support and were launched in 2020. The firm is in Poznań, Poland.
    Industries
  • 27
    $1,000+
    10 - 49 Employees
    Kraków Poland
    SmartWays is a human resources agency. They are headquartered in Kraków, Poland and have a small team. Their team focuses on HR services, custom software development, non-voice bpo/back office services, business consulting, and more.
  • 28
    $1,000+
    Freelancer
    Kraków Poland
    OCTOCODE is a Kraków, Poland-based custom software development company. The small firm was launched in 2012. Their team focuses on custom software development, application management & support, mobile app development, web development, and more.
    Industries
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NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT