Looking for a top answering service in India?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.

To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in India. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best India Answering Services

  • 1
    $1,000+
    1,000 - 9,999 Employees
    Bengaluru India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Clients
    Yale School of Management
    The Loomis Company
    Data Infinity
    Industries
    Notable Project

    Flatworld Solutions partnered with a products business and assumed customer service and live calling duties organization-wide. The client's customers have reported 98% satisfaction rate when dealing with the team at Flatworld Solutions. The client estimates that the team at Flatworld Solutions has saved their organization over 40 hours of work. The team showed an impressive level of professionalism and customer service skills. 

    "They're dedicated to making their customers like us as successful as possible. Flatworld Solutions excels at communication and takes care to offer a pleasant customer experience." –Customer Service Director, Products Business 

  • Tell us about your project

    NEED HELP SELECTING A COMPANY?

    Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

  • 2
    $5,000+
    1,000 - 9,999 Employees
    Chennai India

    Triniter is a BPO service company based in Miami, with offices in Chatrapatti, India and Davao City, Philippines. The company, founded in 2015, has more than 500 employees and provides voice services and non-voice BPO/back office services to small and midmarket companies.

    Clients
    WoodBows
    TheUKApps
    Runway Designer Wear
    Trinity Wired
    Industries
    Notable Project

    An online sales platform hired Triniter to provide email and chat customer support services. Despite a challenging start, Triniter provided services that met all expectations.

    "They were really approachable, flexible, and added a lot of value to us." - COO, Online Sales Platform

  • 3
    $1,000+
    1,000 - 9,999 Employees
    New Delhi India

    SunTec India is a multi-process IT outsourcing company based in New Delhi, India with an additional office in Laguna Beach, Calif. Founded in 1999, SunTec India boasts a team of over 968 employees who provide non-voice BPO/back office services and voice/call center services.

    Clients
    Nielsen
    Bose
    Honda
    Pepsico
    Industries
    Notable Project

    SunTec India answered phones, offered filing services, and provided general paperwork help for an IT firm. Thanks to SunTec's efficient work, the client saves about $1500 monthly.

    "It’s easier to get things done for the day when using [their] service." — Customer Service Manager, IT Company

  • 4
    $1,000+
    50 - 249 Employees
    Chandigarh India

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

    Clients
    Club Factory
    Moneed
    Stephen Udoff
    Industries
    Notable Project

    Octopus Tech Solutions developed a powerful BPO services solution for their e-commerce client, freeing them up to focus on expanding their brand. They designed a fully tailored voice package based on their client’s needs, garnering positive reviews as a result.

    "Although the partnership was short, they gave us a significant number of leads to process. We’re planning to start another project with Octopus Tech Solutions in the near future." – Project Manager, E-Commerce Company

     

  • 5
    $1,000+
    250 - 999 Employees
    Noida India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients
    MSME
    BSNL
    TIMEX
    HudCo
    Industries
    Notable Project

    An IT company wanted to smooth over how information enters and leaves the company, so they needed effective outbound services. Go4Customer improved the flow of calls, as well as provided lead generation services through telemarketing. The client is extremely confident in the work that Go4Customer has done.

    "They [Go4Customer] do their work quickly, safely, reliably, and they offer a good service despite the price." – Manager, IT Industry Company

  • 6
    $1,000+
    1,000 - 9,999 Employees
    Bengaluru India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Clients
    Groupon
    Sprint
    Web2Carz
    Wyndham
    Industries
    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

  • 7
    $1,000+
    50 - 249 Employees
    Bengaluru India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients
    Kern
    Krohne
    Cimatron Group
    Jurat
    Industries
    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

  • 8
    $1,000+
    1,000 - 9,999 Employees
    Gurugram India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Industries
    Notable Project

    MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

    "Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

  • 9
    $1,000+
    250 - 999 Employees
    Noida India

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

    Clients
    BetterU
    BIBA
    Network 18
    MMI Online
    Industries
    Notable Project

    A1 Call Center provided customer verification services for a telecommunications company. They conducted outbound calls to collect customer feedback. The former client used the collected data to update their policies and improve their services.

    "It has been a very happy, very enjoyable experience." – Administration Associate, Telecommunications Company 

  • 10
    $1,000+
    250 - 999 Employees
    New Delhi India

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Clients
    HHC Consulting Inc.
    Talkwire
    8BIT
    NEO Trip
    Industries
    Notable Project

    A consulting firm partnered with them for outsourcing services at a fair rate. Lead generation increased exponentially with help from the client who has a solid understanding of the market.

    “Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business. It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm

  • 11
    $1,000+
    1,000 - 9,999 Employees
    Mumbai India

    Athena BPO is a domestic BPO based in Mumbai and Bangalore, India. Founded in 1990, Athena provides voice/call center services and non-voice BPO/back office services.

    Industries
    Notable Project

    Athena BPO supplies a business service with payment processing capabilities, which includes handling general billing of claims and directing payments. Since engaging with Athena, the client has seen faster billing, and praises Athena BPO's competitive rates.

    "They save me time and allow me to see more clients, saving me hundreds." - Director, Business Service

  • 12
    $1,000+
    50 - 249 Employees
    Kolkata India

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Industries
    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

  • 13
    $1,000+
    10 - 49 Employees
    Bengaluru India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients
    Bank of India
    CMC Limited
    ING
    Siemens
    Industries
    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

  • 14
    $1,000+
    50 - 249 Employees
    Noida India

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

    Industries
    Notable Project

    Plaxonic Technologies built a website for an auto repair company. The owner got positive reception from clients within the first week. The team is very patient.

    “I was really surprised by how much time they were willing to spend on the phone to help me.” – Owner, Auto Paint Repair Company

  • 15
    $10,000+
    50 - 249 Employees
    Navi Mumbai India

    Nisos Technologies is a digital innovation lab headquartered in Navi Mumbai, India with an office in Brooklyn, NY. Founded in 2012 and currently employing around 25 professionals, Nisos works primarily with small businesses in the health care and medical industries. The team specializes in web development and mobile app development services.

    Clients
    Amazon
    vFit Technologies
    Gigaspaces
    Mt Sinai Hospitals
    Industries
    Notable Project

    Nisos worked with an organic grocery store in developing a website and mobile app that aims to provide store inventory in real time. Nisos provided hours of free consultations and provided innovative solutions throughout the project.

    "Nisos Technologies was knowledgeable and very quick to respond." - CEO, Organic Grocery

  • 16
    $1,000+
    10 - 49 Employees
    Bengaluru India

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients
    MyCheck
    Loginn
    Cyber-Duck
    Industries
    Notable Project

    Aidey provided call center services for a fintech company. Aidey handled the customer support needs of the company so that they could serve a larger number of clients. The company’s service capacity has increased as a result.

    “The setup of the team took less than a month so I think that’s quite good.” - COO, Fintech Company

  • 17
    $5,000+
    50 - 249 Employees
    Ahmedabad India

    PeopleTree Knowledge Services is a growth acceleration company based in New York City, with an office in Ahmedabad, India. Founded in 2014, they have fewer than 10 employees that service mostly small and mid-market businesses. They provide non-voice BPO/back office services, voice services, content marketing, IT managed services, and cloud consulting services.

    Notable Project

    PeopleTree Knowledge Services handled the customer support needs of an athletic marketing firm to provide assistance during peak seasons. They assist with order entry in addition to phone, email, and chat support, which improved the client's efficiency.

    "Our internal staff was very impressed with the quality of service they provided." — Owner, Athletic Marketing Firm

  • 18
    $1,000+
    10 - 49 Employees
    Kolkata India

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

    Industries
    Notable Project

    Xplore-Tech was hired by an IT company to field its 500,000 inbound calls per day. The partnership began in 1995 and continues to this day. 

    "They have great service and speedy resources." — IT Manager, Technology Company

  • 19
    $1,000+
    10 - 49 Employees
    Gurugram India

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

    Clients
    Urban Step
    Industrial Carbon Components
    Diesenoopcion
    Industries
    Notable Project

    Tech Fi Technologies developed a website for a P2P renting platform. The platform was looking to outsource development work for their website. The site now serves as the backbone of the company.

    “The best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process.” - Founder, P2P Renting Platform

  • 20
    $1,000+
    50 - 249 Employees
    Bengaluru India

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries
    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

  • 21
    $1,000+
    250 - 999 Employees
    Bengaluru India
    Consero is a non-voice bpo/back office services company headquartered in Austin, Texas; Boston, Massachusetts and Bengaluru, India. The midsize team specializes in non-voice bpo/back office services and voice services and was founded in 2006.
    Industries
  • 22
    $1,000+
    10,000+ Employees
    Bengaluru India

    Infosys is a BPO subsidiary of Infosys Ltd. With over 10,000 employees, they were established in 2002 in Bengaluru, India. They offer voice services, non-voice BPO/back office services, and HR consulting to clients in the financial, healthcare, and telecommunication industries.

    Clients
    Cisco
    Broadspectrum
    Edelweiss Group
    TP Vision
    Industries
    Notable Project

    Infosys BPO used robotic process automation (RPA) to drive higher transaction volumes and improve turnaround time for a multinational mining corporation. They integrated the client’s relevant functions onto a single platform, then automated transactional processes. The client saw significant transformations as a result, including a 36% improvement in efficiency and an overall reduction of cycle time.

     

  • 23
    $1,000+
    50 - 249 Employees
    New Delhi India

    TravelsBpo, a call center company and non-voice bpo/back office services company, is located in New Delhi, India. They focus on voice services and non-voice bpo/back office services and were launched in 2011.

    Industries
    Notable Project

    A branding company hired TravelsBpo to provide BPO services. This involves inbound and outbound calls to get clients, provide travel and site management, along with travel bookings, among other efforts.

    "Everything is good with them."

  • 24
    $1,000+
    50 - 249 Employees
    New Delhi India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries
    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

  • 25
    $1,000+
    250 - 999 Employees
    Bhopal India
    XtraNet Tech is a call center service. They are based in Bhopal, India; Bhopal, India and Navi Mumbai, India and have a midsize team that provides voice services, HR services, and non-voice bpo/back office services. The agency was founded in 2002.
    Industries
  • 26
    $5,000+
    2 - 9 Employees
    Chennai India

    Contique Global is a business process outsourcing company located in Chennai, India. Founded in 2017, they employ seven staff who provide voice services, digital strategy, back-office services, and e-commerce solutions. They work with a range of companies primarily in business services, advertising, and e-commerce.

    Industries
    Notable Project

    Contique Global provided back-office support for an organic cosmetic retailer, handling customer queries and feedback. Engaging with third-party vendors, they also managed the company’s supply chain. Contique Global has handled the client’s customer support, navigating queries and feedback.

    “They provide creative and innovative solutions for customers. If they don’t know what to do, they’ll transfer the calls ASAP. That process has worked really well for us so far.” – Business Development Manager, Organic Cosmetic Retailer

  • 27
    $1,000+
    50 - 249 Employees
    Mumbai India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

    Industries
    Notable Project

    Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

    "They do a great job." — Finance Associate, Financial Services Organization

  • 28
    $100,000+
    1,000 - 9,999 Employees
    Mumbai India
    Firstsource Solutions is a large call center company headquartered in London , United Kingdom; Louisville, Kentucky; Mumbai, India and Muntinlupa City, Philippines. The team offers voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and business consulting.
    Industries
  • 30
    Undisclosed
    250 - 999 Employees
    Noida India

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

    Clients
    Digiperform
    Bisnode Central Europe
    Notable Project

    MAX BPO was subcontracted by a digital marketing agency for its inbound and outbound call center services. The project is still ongoing and is showing positive results.

    "They have a good team model. So, it's always been easy working with them." – Digital Marketing Expert, Digital Marketing Agency

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT