Top 100 Phone Answering Services in India

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Top 100 Phone Answering Services in India

September 2023

Looking for a top answering service in India?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best India Answering Services

  • 31

    Worked with Insight Customer Call Solutions ltd.?

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    • Undisclosed
    • 1,000 - 9,999 employees
    • Noida, India
    Insight Customer Call Solutions ltd. Is an answering service company. They are in Noida, India and New Delhi, India and have a large team that focuses on voice services and non-voice bpo/back office services. The agency was launched in 2004.

    Industries

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  • 32
    • $1,000+
    • 1,000 - 9,999 employees
    • Gandhinagar, India

    Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 33
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    Infosearch BPO is a Chennai, India-based AI company and non-voice bpo/back office services company. The midsize team offers Artificial Intelligence and non-voice bpo/back office services. The firm was launched in 2005.

    Clients

    • AGCO
    • BiC
    • CAT
    • Saint Gobain

    Industries

    Notable Project

    Infosearch BPO Services Pvt. Ltd. provided back office support for a financial consultancy. The team was responsible for customer interaction, accounts, and annotation support.

    "We were impressed with their flexibility, quality, and timely delivery."

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  • 34
    • $1,000+
    • 1,000 - 9,999 employees
    • Hyderabad, India

    Answering service Knoah is based in Henderson, Nevada; Tegucigalpa, Honduras and Hyderabad, India. They specialize in voice services and were established in 2001.

    Industries

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  • 35
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
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    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

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  • 36
    • $1,000+
    • 10,000+ employees
    • Thane, India
    Business consulting company EOSGlobe is based in Thane, India and Lewes, Delaware. The large company was founded in 2003. Their team focuses on business consulting, call center services, robotics process automation, and back office outsourcing.

    Industries

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  • 37
    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India
    Pacific Global is an answering service company founded in 2001. In Wilmington, Delaware; Noida, India; Noida, India and Vadavalli, India, their large team focuses on voice services, non-voice bpo/back office services, and transcription.

    Industries

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  • 38
    • $10,000+
    • 1,000 - 9,999 employees
    • Kakkanad, India
    Aabasoft, a telephone answering service, is based in Kakkanad, India. They focus on call center services, web design, ux/ui design, IT managed services, and more and were established in 2002.

    Industries

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  • 39
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
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    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India

    Intelegencia is a non-voice bpo/back office services company. Established in 2009, the team specializes in non-voice bpo/back office services, cloud consulting & SI, and marketing strategy. Their midsize company is Atlanta, Georgia-based.

    Industries

    Notable Project

    Intelegencia has been hired by a publishing company to provide data entry services. The team is tasked with formatting text, scheduling stories, and editing text.

    "They know how to keep people active and keep their staff on a good pace while working remotely."

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  • 40
    • $5,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Customer service outsourcing company Transact Global was founded in 2008. The large team provides customer service outsourcing, back office outsourcing, call center services, finance & accounting outsourcing (FAO), and more. The company is in Bengaluru, India.

    Industries

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  • 41
    • $1,000+
    • 250 - 999 employees
    • Bhopal, India
    XtraNet Tech is a call center service. They are based in Bhopal, India; Bhopal, India and Navi Mumbai, India and have a midsize team that provides voice services, HR services, and non-voice bpo/back office services. The agency was founded in 2002.

    Industries

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  • 42
    • $1,000+
    • 50 - 249 employees
    • Noida, India
    AscentBPO is a small non-voice bpo/back office services company. Located in Noida, India, the firm was established in 2013. Their services include non-voice bpo/back office services, business consulting, voice services, digital strategy, and more.

    Industries

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  • 43
    • $1,000+
    • 50 - 249 employees
    • Chennai, India

    Pride BPO is a business process optimization firm of around 50 employees. Their headquarters is in New York, with multiple Indian offices in Chennai, Mumbai, and Vadodara. Founded in 2006, they offer voice services to clients in the financial, healthcare, and business industries.

    Industries

    Notable Project

    An insurance carrier hired Pride BPO to increase employee productivity and decrease turnaround time. Pride BPO designed and implemented an outsourced solution to support bookkeeping, cash application, and payroll preparation. The Pride BPO solution achieved a 50% cost savings and reduced turnaround time for the client.

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  • 44
    • Undisclosed
    • 250 - 999 employees
    • Kolkata, India

    Elagoon Business Solutions, an answering service, was established in 2013. The agency focuses on voice services and has a midsize team.

    Industries

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  • 45
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India
    Established in 2011, (we)Vcare Customers is a midsize call center based in New Delhi, India. Their services include voice services and non-voice bpo/back office services.
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  • 46
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.3
    • NPS

      4.5
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    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    VA Talks is a virtual assistance company based in Kolkata, India. Founded in 2015, VA Talks has a team of about 30 and provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of companies across different industries.

    Clients

    • Bias Media
    • VonHayden Security
    • Natasha Brown
    • Avalon Risk Management

    Industries

    Notable Project

    VA Talks supplied virtual assistance services and customer service work to a retail company. Scope included data entry and customer relations help that saves the client money and allows them to avoid hiring more full-time staff. 

    "It is easy, quick, and self-sufficient." - Owner, Retail Company

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  • 47
    • Scheduling

      3.5
    • Quality

      4.0
    • Cost

      4.0
    • NPS

      4.0
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    • $1,000+
    • 50 - 249 employees
    • Mumbai, India

    Based in Mumbai, India, Exactus is a legal process outsourcing services firm founded in 1995. The team of 34 specializes in non-voice BPO/back office services, voice service, and translation. They serve clients in the legal industry. 

    Industries

    Notable Project

    Exactus worked on legal process outsourcing for a financial services firm. The client was impressed with the team's work. 

    "They do a great job." — Finance Associate, Financial Services Organization

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  • 48
    • Undisclosed
    • 1,000 - 9,999 employees
    • Hyderabad, India
    HRH Next, a midsize call center company, is located in Hyderabad, India. Their services include call center services, customer service outsourcing, sales outsourcing, digital strategy, and more.

    Industries

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  • 49
    • Undisclosed
    • 250 - 999 employees
    • Pune, India
    Established in 2011, The-Connections India is an answering service. Their midsize team is headquartered in Pune, India; Pune, India and Bengaluru, India. Their team offers call center services, customer service outsourcing, back office outsourcing, finance & accounting outsourcing (FAO), and more.

    Industries

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  • 50
    • $1,000+
    • 250 - 999 employees
    • Chennai, India
    ISPL Support Services is a midsize Chennai, India-based customer service outsourcing company. They offer customer service outsourcing, call center services, back office outsourcing, market research, and more and were established in 2009.

    Industries

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  • 51
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

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  • 52
    • $10,000+
    • 50 - 249 employees
    • Hyderabad, India

    Ozonetel Communications is a call center service. They are in Milpitas, California and have a midsize team. Their services include voice services, CRM consulting and SI, unified communications consulting & SI, and other IT consulting and SI.

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  • 53
    • $1,000+
    • 50 - 249 employees
    • Hyderabad, India
    Based in Hyderabad, India and Seattle, Washington, Nivista Technologies is a midsize call center. They focus on voice services and were founded in 2003.

    Industries

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  • 54
    • $1,000+
    • 250 - 999 employees
    • Hyderabad, India

    Cavalry Info Pvt Ltd(CIPL) is a call center service and back office outsourcing company. Launched in 2016, the midsize company is located in Hyderabad, India. Their services include call center services and back office outsourcing.

    Clients

    • BAJAJ FINSERV
    • AIRTEL
    • VIDEOCON D2H

    Industries

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  • 55
    • $5,000+
    • 10 - 49 employees
    • New Delhi, India
    Call center service KautelCo Private Limited is headquartered in New Delhi, India. The firm focuses on call center services and is small.The firm was founded in 2017.
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  • 56
    • $10,000+
    • 250 - 999 employees
    • Noida, India
    LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.

    Industries

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  • 57
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India
    D K Business Patron is a non-voice bpo/back office services and answering service. Launched in 2015, the midsize agency is based in New Delhi, India. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 58
    • $5,000+
    • 2 - 9 employees
    • Noida, India
    NSB BPO Solution Pvt. Ltd. Is a Noida, India-based answering service company. The small company was founded in 2015. Their services include voice services, non-voice bpo/back office services, and transcription.
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  • 59
    • $1,000+
    • 1,000 - 9,999 employees
    • Mumbai, India

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Clients

    • Microsoft
    • Cognizant Technology Solutions

    Industries

    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

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  • 60
    • Scheduling

      4.0
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Surat, India

    Votiko, an answering service, was launched in 2014. They are in Surat, India; Canton, Michigan and Ottawa, Canada and have a midsize team. Their services include call center services, social media marketing, search engine optimization, back office outsourcing, and more.

    Industries

    Notable Project

    Votiko provides social media marketing services for a clothing retail shop. They have built the strategy and are currently implementing it in the client's social media campaigns.

    "Their solutions are extremely responsive and result-oriented, which is what I appreciate most about Votiko."

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