Looking for a top customer service training company?

The quality of your customer service may be the difference between converting an interested lead into a loyal customer or losing an interested lead to a competitor. To help your workforce navigate changing consumer demands and expectations, consider hiring a customer service training firm.

That's why we've created this list of the best customer service training programs for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Customer Service Training Companies

  • 1
    $250,000+
    250 - 999 Employees
    Miramar FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries
    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 2
    $1,000+
    2 - 9 Employees
    Scottsdale AZ

    LearnLogic is a corporate training and business consulting company located in Scottsdale, Arizona. The small agency was founded in 2000. Their team specializes in corporate training and business consulting.

    Industries
    Notable Project

    An innovative center hired LearnLogic for a remote training program. They provided training and access to an online course with various modules to help the company members fully adapt to the remote work setup. 

    "The program was completely asynchronous and was easy to access without assistance."

  • 3
    Undisclosed
    2 - 9 Employees
    Austin TX

    The Jill Raff Group is a customer experience strategy firm founded in 2018 with a team of fewer than 10. Based in Austin, Texas, the company offers business consulting and corporate training assistance to clients ranging from startups to large firms. Their corporate training puts a focus on customer service training, leadership & executive coaching, and presentation & public speaking.

    Clients
    Keller Williams Realty
    Emanuel Ungaro
    Harrods
    Industries
    Notable Project

    The Jill Raff Group was hired by a business systems mentor for their business consulting and customer experience expertise. The Jill Raff Group had lengthy conversations online with the mentor on which standards and systems could work for the company. This allowed the mentor to visualize the bigger picture and take a step in the right direction.

    "Jill knows how to say what you need to hear in the way you need to hear it. She also has an ability to peel back the curtains and see what's really going on, even if I couldn't because I was too close." - Mktg & Business Automation, Business Systems Mentor

  • 4
    $5,000+
    10 - 49 Employees
    Kyiv Ukraine

    Skillers is an IT recruitment agency founded in 2005. They have a team of around 25 employees and are based in Kyiv, Ukraine. Their services include IT staff augmentation, HR services, and corporate training. 

    Clients
    Altium
    Crytek
    Petcube
    Ciklum
    Industries
    Notable Project

    Skillers worked with an IT services company to find candidates for a senior automation position. They provided options according to the client's determined requirements. Their efforts helped find the right match for the client and earned positive feedback on their process. 

    "They really love what they do and aren’t just a sales company." – Talent Acquisition Coordinator, IT Services Company

  • 5
    $5,000+
    2 - 9 Employees
    Santa Clara CA

    The Explainer Video Company, headquartered in Santa Clara, Calif., creates animated explainer videos for businesses of all types. The company was founded in 2007, and their team of less than 50 people does advertising, content marketing, corporate training, and video production.
     

    Clients
    HP
    Sony
    USPS
    Industries
    Notable Project

    The Explainer Video Company did video production for a healthcare business. The client wanted a video that would help them interact with their customers and build their brand identity. They wanted the video to explain the opioid epidemic and its relationship to physician and patient risk. The client created the script, and The Explainer Video Company created a storyboard, found a narrator, and did the animation and production. The client was happy with the results. 

    “Our videos turned out better than I expected. We've used them successfully to better explain our product to our customers.” — CEO, Healthcare Business
     

  • 6
    $1,000+
    2 - 9 Employees
    Los Angeles CA

    The Workforce Pro is a consulting firm based in Los Angeles run by a team of less than 10. Founded in 2016, the company specializes in business consulting, CRM consulting & SI, and other application development. Their business consulting services focus on cost reduction, strategy development, and operational changes, among other topics.

    Clients
    Freedom Mortgage Solutions
    Healthy Living Medical
    Sendoso
    Notable Project

    The Workforce Pro worked with a strategic management platform to redesign their Zendesk instance. The goal was to automate using Zendesk, and add customer satisfaction surveys to their programs. The Workforce Pro developed a way to automatically send tickets to clients and automated Zendesk for the platform successfully.

    "We appreciated The Workforce Pro’s quality of work, response speed, and thoroughness." - Customer Onboarding Specialist, Strategic Management Platform

  • 7
    $5,000+
    250 - 999 Employees
    Montevideo Uruguay
    Synapsis Smart Outsourcing, a midsize IT staff augmentation company, is headquartered in Montevideo, Uruguay. Launched in 2003, the team focuses on IT staff augmentation, conversion optimization, non-voice bpo/back office services, corporate training, and more.
    Notable Project

    Synapsis Smart Outsourcing provided call center services for a cybersecurity company. The team provided continuous and uninterrupted 24/7 support.

    "The most impressive things about Synapsis were the management team and their ability to be flexible and responsive."

  • 8
    $5,000+
    2 - 9 Employees
    Minneapolis MN

    Build Labs is a Minneapolis-based corporate training firm. They were founded in 2017 and operate with a small team of just 5 employees. They exclusively provide corporate training services to small, midmarket, and enterprise clients.
     

    Clients
    Pinpoint
    Evolving Solutions
    Westwood
    Notable Project

    Build Labs developed a web application for a training company. They created the entire infrastructure of the web application, which would serve as a resource for graduate students and includes functionalities like community forums and messaging boards. The beta version of the app has been met with positive stakeholder and user feedback.

    “The beta version has been very well received so far. People have been really excited about the design so far as well as about the possibilities of where this could grow.” – CEO, Training Company
     

  • 9
    $10,000+
    10 - 49 Employees
    San Rafael Costa Rica

    AACROM is a digital learning development and creation company based in San Ramón, Costa Rica with more than 10 professionals. They have offered IT strategy consulting, IT managed services, and custom software development solutions since their founding in 2017.

    Clients
    Banco Central de Costa Rica
    Bomberos de Costa Rica
    Notable Project

    AACROM provided e-learning production solutions for a banking institution. The institution needed to better train their staff through virtual products. AACROM provided solutions that met the expectations of the institution.

    “They have professionals of different disciplines so the services they provide are integral.” - Director Quality Management, Banking Institution

  • 10
    $1,000+
    50 - 249 Employees
    Mabalacat Philippines

    Circa Logica Group is a training, advisory, and human resources company headquartered in Mabalacat City, Philippines, with offices in Manila, Philippines, and Angeles City, Philippines. Founded in 2015 with a team fewer than 250, the company provides HR services, corporate training, and payroll processing solutions for clients ranging from small businesses to enterprises. Their HR services focus on recruiting, outsourcing, and consulting.

    Industries
    Notable Project

    Circa Logica Group assisted a professional organization with various services. These services include headhunting, startup HR management, and business registration. Circa Logica Group registered their company in the Philippines and handled the headhunting process as well as HR management for the company. 

    "Very effective. The assigned account manager sure knows what she is doing and address any possible concerns even before they arrive." - Executive Vice President, Professional Organization

  • 11
    $1,000+
    2 - 9 Employees
    Nairobi Kenya

    VERUS CONSULTING is an HR firm based in Nairobi, Kenya with more than two employees. They have offered HR services, corporate training, and business consulting solutions since their founding in 2019. They primarily work with clients in the fields of nonprofit and transportation.

    Clients
    International Committee of the Red Cross
    Industries
    Notable Project

    VERUS CONSULTING provided HR consulting solutions for a nonprofit organization. The organization was looking to recruit high-ranking positions in the organization. Three of the four people selected by VERUS CONSULTING were hired by the organization.

    “The quality of candidates that they shortlisted was of a high caliber.” - Human Resource, Nonprofit Organization

  • 12
    $5,000+
    10 - 49 Employees
    Greenville SC

    Blumer & Associates, CPAs, PC is a financial firm based in Greenville, S.C. with more than 10 employees. They have provided financial accounting, business consulting, and tax preparation solutions since their founding in 1997. They work primarily with small businesses.

    Clients
    3 Media Web
    Industries
    Notable Project

    Blumer & Associates, CPAs, PC provided accounting services for a digital agency. The agency was looking to outsource their accounting needs. Blumer & Associates, CPAs, PC provided monthly coaching sessions ass well as the usual accounting services to improve the business.

    “I don't have any areas they should improve; I'm really happy with them.” - President, Digital Agency

  • 13
    $1,000+
    2 - 9 Employees
    Chișinău Moldova

    LeaderHR is an HR provider based in Chisinau, Moldova run by a team of 6 experts. Founded in 2017, they offer HR services and corporate training to clients, with a focus on benefits consulting, HR consulting, and HR outsourcing for their HR services. Their corporate training programs involve sales & business development, project management, and customer service training.

    Clients
    Indexsoft
    TV8
    Umbrella Studio
    Notable Project

    LeaderHR provided its HR services to a consultancy nonprofit. These services were conducted on a strict timeline followed by all participants. The nonprofit managed to open up over 100 job descriptions across 5 media organizations and developed 5 organizational charts, among other feats.

    "Olesea Ursu has worked before in the United States/California and you can see that she accumulated a lot of experience and professionalism in the companies / start-ups where she activated before. We really liked this because many local companies lack the approach, professionalism, and vision which Olesea and LeaderHR team has. We will definitely be working with LeaderHR again and will recommend this company to other clients or beneficiaries." - CEO, Consultancy Nonprofit

  • 14
    $5,000+
    2 - 9 Employees
    Toronto Canada

    Learngistics is a corporate training and event marketing & planning company located in Toronto, Canada. The small agency was established in 2005. Their team provides corporate training and event marketing & planning.

    Industries
    Notable Project

    A food delivery company hired Learngistics to handle team buildings and entertainment afternoons for the company's departments. Their responsibilities include building custom event stages and break-out rooms.

    "The level of personal service was outstanding."

  • 15
    $5,000+
    Freelancer
    Minneapolis MN

    Les is More! Coaching is a coaching agency headquartered in Minneapolis. Focusing primarily on small businesses, services include corporate training and business consulting.

    Industries
    Notable Project

    Les is More! Coaching provides coaching to a web development firm. He advises on best communication practices, refining pitches, referral marketing, targeted marketing, and more.

    "His communication is excellent." — Owner, Web Development Company

  • 16
    $5,000+
    2 - 9 Employees
    New York NY

    CultureStrategy is an HR company founded in New York in 2017 with fewer than 10 professionals. They specialize in HR services, corporate training, and business consulting solutions for clients in the industries of financial services and healthcare.

    Clients
    GP
    Coca-Cola
    AirBnB
    Industries
    Notable Project

    CultureStrategy provided staff augmentation solutions for a gaming development firm. The firm needed assistance with inclusion and diversity training. CultureStrategy’s assistance resulted in a 96% engagement from the training.

    “They...have great technical as well as soft skills.” - CEO & President, Gaming Development Firm

  • 17
    $10,000+
    50 - 249 Employees
    Baghdad Iraq

    Montather Rassoul is a marketing firm based in Baghdad, Iraq with fewer than 10 members. Founded in 2006, they offer marketing strategy, digital strategy, and business consulting solutions to clients in the fields of business services and nonprofit.

    Clients
    Samsung
    M Group
    Industries
    Notable Project

    Montather Rassoul provided organizational development solutions for a real estate company. The company was looking for support for their own HR team. The company is now able to save time and effort thanks to Montather Rassoul’s assistance.

    “Once we call them they come and check with us in a very smooth way.” - Chief Human Resource Officer, Real Estate Company

  • 18
    $25,000+
    50 - 249 Employees
    Kuala Lumpur Malaysia

    Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses. 

    Clients
    Socar
    redCONTACT Sdn Bhd
    Tune Talk Sdn Bhd
    Industries
    Notable Project

    Canaan Communication & Technologies Sdn Bhd works on data entry services for a food production company looking to digitize their consumer data. They also perform cold-calling efforts using an existing script. Their services have satisfied the client, aiding their efforts to bring in new business. 

    "We’re open with each other, and I can tell them whenever something’s in need of refinement." – Senior Careline Manager, Food Production Company

  • 19
    $1,000+
    2 - 9 Employees
    Mwanza Tanzania

    LUCENT Consulting is a professional services provider based in Mwanza, Tanzania, with offices in Dar es Salaam and Iringa, Tanzania. The company, founded in 2017, has a team of less than ten that provides business consulting, finance & accounting outsourcing (FAO), accounting, corporate training, graphic design, print design, BI & big data consulting & SI, and HR services. LUCENT Consulting serves small and larger-sized companies in various industries that include business services, financial services, and health care & medical.

    Clients
    ABSA Tanzania
    USAID Tanzania
    CRDB Bank Tanzania
    Isamilo international Schools
    Industries
    Notable Project

    A digital agency hired LUCENT Consulting to help them set up a digital venture. LUCENT Consulting provided assistance in business registration process, tax preparation, financial structure, market research, financial audits, and other matters needed in setting up the venture. When that was done after 15 days, LUCENT Consulting was kept on board to provide tax advisory services, financial audits, and business consulting services to help the new venture find more market opportunities.

    "We appreciate how well they handle our tax matters, create the best business plan, as well as performing market research which generate increasing sales up to now." - Founder & Managing Director, Digital Agency

  • 20
    $1,000+
    2 - 9 Employees
    Edmonton Canada

    Agncy12 is an SEO and marketing firm headquartered in Edmonton, Canada, with an additional office in Brooklyn, N.Y. Founded in 2012, they have a team of fewer than 10 employees. Their main focus lines are SEO, web design, and web development.

    Clients
    Khaos Beauty
    Skuxs
    Fomin Soap
    Notable Project

    Using Shopify, the team created a new site for an outdoor products retail company to boost incoming leads and interest. Since starting the partnership, sales, traffic, and conversion have increased, indicating a boost in audience engagement.

    "They’ve been pretty good at coming up with ideas—we don’t have to guide them too much."

  • 21
    $10,000+
    10 - 49 Employees
    Hyderabad India

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

    Clients
    Shanmugha Fibres and Coirs
    Shanmugha Organics
    Industries
    Notable Project

    Covent Informatics developed an inventory management system for a coconut coir factory. The system was meant to help supervise inventory, sales, and warehouse operations. The system now helps reduce paperwork for the factory.

    “Cost effective : 40% less than the other competitive products.” - Managing Director, Coconut Coir Factory

  • 22
    $1,000+
    10 - 49 Employees
    Cherry Hill NJ

    Humareso is an HR company founded in 2012 with over 10 members. Based in Cherry Hill, N.J., they offer HR services, payroll processing, and business consulting for clients, with their HR expertise focused on staffing and recruiting.

    Notable Project

    Humareso provided HR consulting services for a digital marketing firm. Humareso’s services included executive leadership development, talent management, and more. The firm enjoys working with Humareso.

    “John really pays it forward. His mentorship is key.” - CEO, Digital Marketing Firm

  • 23
    Undisclosed
    Freelancer
    Winter Garden FL

    Polaris Strategies LLC is a business consulting firm based in Winter Garden, Fla. The firm, founded in 2020, is a freelancer enterprise that provides business consulting, market research, marketing strategy, and corporate training services to small companies.

    Clients
    Mindful Web Design, LLC
    Notable Project

    A digital marketing company hired Polaris Strategies LLC to help set up and implement the Zoho CRM and provided guidance on the ins-and-outs of the software. The CRM significantly increased the company's sales and improved the workflow.

    "Having one singular location to manage all of my business contacts is invaluable and will undoubtedly save me hundreds of hours per year." - Owner/Operator, Digital Marketing Company

  • 24
    $1,000+
    2 - 9 Employees
    Cape Town South Africa

    idreate is a marketing agency founded in 2017 with a team of fewer than 10 professionals. Based in Cape Town, South Africa, they are experts in marketing strategy, social media marketing, and corporate training, primarily for small and medium-sized businesses.

    Clients
    Oceana Group
    Get Smarter
    Vega
    Industries
    Notable Project

    idreate helped a large fishing company launch their LinkedIn profile. The company didn’t have any social media presence, and worked with idreate to establish profiles on various social media networks. According to the company, they are now “ready to launch”.

    “The team is hands on and always available to explain and ensure we are always aligned on next steps.” - Group Exco, Large Fishing Company

  • 26
    $1,000+
    50 - 249 Employees
    New Delhi India
    Located in New Delhi, India and , India, Digital Vidya is a midsize corporate training company. Their services include corporate training and HR services.
  • 27
    Undisclosed
    50 - 249 Employees
    East Greenwich RI
    Fisher Unitech is an East Greenwich, Rhode Island-based corporate training and product design company. The company specializes in corporate training and product design and is midsize.The company was founded in 1993.
  • 29
    Undisclosed
    250 - 999 Employees
    Washington DC
    In Washington, District of Columbia, Dexis Consulting Group is a corporate training and business consulting company. The midsize team specializes in corporate training and business consulting. The company was established in 2001.
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT