Top 100 Customer Service Training Programs

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Top 100 Customer Service Training Programs

November 2022

Looking for a top customer service training company?

The quality of your customer service may be the difference between converting an interested lead into a loyal customer or losing an interested lead to a competitor. To help your workforce navigate changing consumer demands and expectations, consider hiring a customer service training firm. 

Jump to Most Reviewed Companies

List of the Best Customer Service Training Companies

  • 1
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Miami, FL

    Rizen is a digital agency in Miami. Founded in 2014, they have about 8 employees that serve clients in a wide variety of industries. Services include marketing strategy, SEO, and social media marketing.

    Clients

    • Alco Windows and Doors
    • Cargobot, LLC
    • Loigica, P.A.
    • BioSweep Southeast

    Industries

    Notable Project

    Rizen Corp. provides marketing and ads services for an electric company. Their work involves rebranding and integrating the firm’s services into new service areas. They lead various campaigns for the client. 

    “They work on truly understanding our business, goals, and market — they let these things drive our campaigns.”

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  • 2
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    A-HR is an HR agency based in Kyiv, Ukraine, and founded in 2016. With over 10 employees, they specialize in HR services, business consulting, and corporate training solutions for clients that work in the fields of IT, healthcare, and advertising.

    Clients

    • Shell
    • WIX
    • Synevo
    • Metro

    Industries

    Notable Project

    A-HR is providing recruitment services for a software engineering company. They are scouting for high-quality candidates for the client’s open positions. 

    "Their project management is very effective."

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  • 3
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Skillers is an IT recruitment agency founded in 2005. They have a team of around 25 employees and are based in Kyiv, Ukraine. Their services include IT staff augmentation, HR services, and corporate training. 

    Clients

    • Altium
    • Crytek
    • Petcube
    • Ciklum

    Industries

    Notable Project

    Skillers provided talent acquisition support, helping a product company recruit candidates for an open position. They helped identify the right candidate to match the requirements and needs of the client. 

    "They have great recruiters in their agency with the right expertise who know the market."

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  • 4
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Eagle, ID

    Rocket Farm is a multidisciplinary digital marketing agency founded in 2014 and located in Huntington Beach, Calif. With nearly 10 employees on board, they offer an array of services the main ones being content marketing, advertising, branding, digital strategy, and web design. Their clients consist of mainly small businesses in various industries. 

    Clients

    • American Express
    • DaVita
    • Guardian Bikes
    • DISC Sport & Spine

    Industries

    Notable Project

    Rocket Farm provides videography, branding, and digital marketing services to a spine ad orthopedic medical center. They’re also writing blog content and doing graphic design. 

    "They’ve been great."

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  • 5
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Scottsdale, AZ

    LearnLogic is a corporate training and business consulting company located in Scottsdale, Arizona. The small agency was founded in 2000. Their team specializes in corporate training and business consulting.

    Industries

    Notable Project

    An innovation center hired LearnLogic for business services. They were tasked with integrated strategic planning with in-depth solutions and innovative ideas to modernize the entire university. 

    "Their market assessments were always modern and up-to-date."

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  • 6
    • $1,000+
    • 10 - 49 employees
    • Newton, MA

    Orange Grove Consulting, a corporate training company, was founded in 2013. They are headquartered in Newton, Massachusetts; Austin, Texas and El Segundo, California and have a small team. Their services include corporate training, business consulting, and HR services.

    Industries

    Notable Project

    The client completed a four-part diversity, equity, and inclusion training series with Orange Grove Consulting. The Orange Grove Consulting team also facilitated relevant staff discussions.

    "Orange Grove knew what they were doing — they had a very streamlined, practical approach to a very difficult topic."

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  • 7
    • Undisclosed
    • 2 - 9 employees
    • Austin, TX

    The Jill Raff Group is a customer experience strategy firm founded in 2018 with a team of fewer than 10. Based in Austin, Texas, the company offers business consulting and corporate training assistance to clients ranging from startups to large firms. Their corporate training puts a focus on customer service training, leadership & executive coaching, and presentation & public speaking.

    Clients

    • Keller Williams Realty
    • Emanuel Ungaro
    • Harrods

    Industries

    Notable Project

    The Jill Raff Group primarily provided customer experience consulting services. They worked with an internal stakeholder to review customer expectations, define potential pain points, and make improvements.

    “Jill knows how to say what you need to hear in the way you need to hear it.”

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  • 8
    • Scheduling

      4.3
    • Quality

      4.3
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $250,000+
    • 250 - 999 employees
    • Miramar, FL

    Arise is a business process outsourcing company headquartered in Miramar, Florida, with offices in Atlanta, Orlando, and Canada. Established in 1994, they have a team of about 2,000 that provides both voice and non-voice BPO/back office services.

    Industries

    Notable Project

    Arise handles the outbound marketing, consisting mainly of calling services for a business manufacturing company that was looking for the right company to improve their business processes.

    "They are helpful...It's been a very good experience." — Sales Manager, Manufacturing Company

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  • 9
    • $5,000+
    • 2 - 9 employees
    • Santa Clara, CA

    The Explainer Video Company, headquartered in Santa Clara, Calif., creates animated explainer videos for businesses of all types. The company was founded in 2007, and their team of less than 50 people does advertising, content marketing, corporate training, and video production.
     

    Clients

    • HP
    • Sony
    • USPS
    • Iron Mountain

    Industries

    Notable Project

    The Explainer Video Company produced a video about topics related to the opioid epidemic. Services included storyboard creation, narrator casting, and animation.

    "The team had an uncanny knack for seeing exactly what I wanted."

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  • 10
    • $10,000+
    • 2 - 9 employees
    • Toronto, Canada
    Portage Sales is a small corporate training company. Launched in 2017, the team offers corporate training and business consulting. The firm is based in Pickering, Canada.

    Industries

    Notable Project

    Portage Sales helped a facility maintenance company gain feedback from customers and create a strategic solution to problems. They defined rooms for improvement and improved the client's process and structure.

    "Portage was really able to probe and understand what customers want, and get open and honest feedback."

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  • 11
    • $10,000+
    • 10 - 49 employees
    • Scottsdale, AZ

    Launched in 2006, SilkWeb Consulting & Development LLC is a corporate training company. The firm provides corporate training, cybersecurity, ux/ui design, video production, and more and has a small team.

    Industries

    Notable Project

    SilkWeb Consulting & Development designs and sets up courses for an educational publishing company. They’ve helped set up learning management system courses, combining content and different digital products.

    “SilkWeb has a full understanding of educational content.”

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  • 12
    • $5,000+
    • 250 - 999 employees
    • Montevideo, Uruguay

    Synapsis Smart Outsourcing, a midsize IT staff augmentation company, is headquartered in Montevideo, Uruguay. Launched in 2003, the team focuses on IT staff augmentation, conversion optimization, non-voice bpo/back office services, corporate training, and more.

    Notable Project

    Synapsis Smart Outsourcing provided call center services for a cybersecurity company. The team provided continuous and uninterrupted 24/7 support.

    "The most impressive things about Synapsis were the management team and their ability to be flexible and responsive."

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  • 13
    • $25,000+
    • 250 - 999 employees
    • Kuala Lumpur, Malaysia

    Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses. 

    Clients

    • Socar
    • redCONTACT Sdn Bhd
    • Tune Talk Sdn Bhd

    Industries

    Notable Project

    Canaan Communications & Technologies Sdn Bhd provided transcription services for an insurance consultancy company. The team is also responsible for data labeling.

    "The team consistently produced high-quality work, regardless of the network connection issue or festive holiday."

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  • 14
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Minneapolis, MN

    Build Labs is a Minneapolis-based corporate training firm. They were founded in 2017 and operate with a small team of just 5 employees. They exclusively provide corporate training services to small, midmarket, and enterprise clients.
     

    Clients

    • Pinpoint
    • Evolving Solutions
    • Westwood

    Notable Project

    Build Labs designed and built the infrastructure for a web app for graduate students. The application includes community forums and messaging boards, as well as resources for academic support.

    “At all times, they've been highly committed to the vision of the project.”

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  • 15
    • $1,000+
    • 50 - 249 employees
    • Mabalacat, Philippines

    Circa Logica Group is a training, advisory, and human resources company headquartered in Mabalacat City, Philippines, with offices in Manila, Philippines, and Angeles City, Philippines. Founded in 2015 with a team fewer than 250, the company provides HR services, corporate training, and payroll processing solutions for clients ranging from small businesses to enterprises. Their HR services focus on recruiting, outsourcing, and consulting.

    Clients

    • Emirates
    • Canva
    • Accenture
    • TransUnion

    Industries

    Notable Project

    Circa Logica Group supported the creation of a satellite office in the Phillippines. This involved business registration, recruiting, and HR management.

    "Its attention to detail, approachability, and being results-oriented stood out."

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  • 16
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Chicago, IL

    VR Inn is a small AR/VR development company. Based in Kyiv, Ukraine, the agency was founded in 2018. Their services include AR/VR development and corporate training.

    Industries

    Notable Project

    An IT outsourcing company was looking for a vendor that could develop VR training solutions from scratch for one of their clients. The company was impressed with the competence VR Inn showed them.

    "The specialists at VR Inn are highly professional, with a good sense of deadlines."

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  • 17
    • $5,000+
    • 250 - 999 employees
    • Montego Bay, Jamaica
    Answering service company Genesis Support Solution LTD was established in 2020. The midsize team focuses on call center services, customer service outsourcing, HR services, translation, and more. The agency is in Montego Bay, Jamaica and Miami, Florida.

    Industries

    Notable Project

    Genesis Support Solution LTD provided call center services for a business services company. The team handled in- and outbound calls, documentation of every transaction, and customer's needs.

    "She was very professional in her work and carried out all I required for Genesis Support Solution LTD."

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  • 18
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • San Rafael, Costa Rica

    AACROM is a digital learning development and creation company based in San Ramón, Costa Rica with more than 10 professionals. They have offered IT strategy consulting, IT managed services, and custom software development solutions since their founding in 2017.

    Clients

    • Banco Central de Costa Rica
    • Bomberos de Costa Rica

    Notable Project

    AACROM serves as a digital partner for a retail company. The team helped develop the client's corporate virtual education platform.

    "Their ability to customize their services impressed us."

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  • 19
    • $5,000+
    • 10 - 49 employees
    • Bengaluru, India

    Clearly Blue is a web design agency. The small Bengaluru, India-based team provides web design, content marketing, branding, market research, and more. The company was launched in 2016.

    Industries

    Notable Project

    Clearly Blue has helped an NGO design a virtual guide to training other NGOs in the food security industry. Their work has included developing scripts to create animated video content and providing consultancy.

    “They clearly understood the spirit and idea we wanted to convey from the beginning.”

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  • 20
    • $1,000+
    • Freelancer employees
    • Whistler, Canada

    Corporate training company Thriveship Coaching was founded in 2020. Their small team is located in Whistler, Canada. Their services include corporate training, business consulting, and HR services.

    Industries

    Notable Project

    Thriveship Coaching is providing leadership coaching to an optometry clinic's owner. The team has weekly sessions with the client, which are focused on managing and leading her team.

    "Their leadership coaching services are really worth it."

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  • 21
    • $5,000+
    • 50 - 249 employees
    • Cairo, Egypt

    Arab Calibers for Consulting Services is an ERP consulting and SI company. The midsize Cairo, Egypt-based firm was founded in 2017. Their team focuses on ERP consulting and SI, IT staff augmentation, application testing, and corporate training.

    Clients

    • Atos
    • GET Group
    • Aman Payment
    • Helal Bank, UAE

    Industries

    Notable Project

    An IT services company turned to Arab Calibers for Consulting Services for their outsourcing needs. Along with an IBM-certified trainer, the team supplied 3 CVs for each position that the client specified.

    "Their pricing sets them apart from other agencies."

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  • 22
    • $10,000+
    • 50 - 249 employees
    • Baghdad, Iraq

    Montather Rassoul is a marketing firm based in Baghdad, Iraq with fewer than 10 members. Founded in 2006, they offer marketing strategy, digital strategy, and business consulting solutions to clients in the fields of business services and nonprofit.

    Clients

    • Samsung
    • PWJ
    • NRC
    • DRC

    Industries

    Notable Project

    Montather Rassoul provided organizational development for a real estate company. The team provided 360 consultations to help the client and their human resource team.

    "We really value their ability to listen to our problems and their professionalism"

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  • 23
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Barrowford, United Kingdom
    LMAS is a corporate training company established in 2009. They are located in Barrowford, United Kingdom and have a small team. Their services include corporate training, logistics & supply chain consulting, and product design.

    Industries

    Notable Project

    LMAS provided business solutions for a wiring factory. The project included various tasks such as conducting discovery meetings, workflow improvement, and customer-centric branding.

     

    "I was impressed by how easy it was to work with LMAS, as well as their expertise."

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  • 24
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Learngistics is a corporate training and event marketing & planning company located in Toronto, Canada. The small agency was established in 2005. Their team provides corporate training and event marketing & planning.

    Industries

    Notable Project

    A wealth management firm engaged with Learngistics to strategize, organize, and execute their virtual conference. They used STAGE TEN, Zoom, and Wonder as their primary platforms for the production.

    "It took a lot of work in the backend, and the fact that it was executed seamlessly was a huge benefit for us."

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  • 25
    • $5,000+
    • Freelancer employees
    • Minneapolis, MN

    Les is More! Coaching is a coaching agency headquartered in Minneapolis. Focusing primarily on small businesses, services include corporate training and business consulting.

    Industries

    Notable Project

    After a bartering agreement, Les is More! Coaching provides coaching to a web development firm. He advises on best communication practices, refining pitches, referral marketing, targeted marketing, and more.

    "He's not off-putting despite being direct and not overly cushy nor sappy, making him great to work with."

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  • 26
    • $5,000+
    • 10 - 49 employees
    • Greenville, SC

    Blumer & Associates, CPAs, PC is a financial firm based in Greenville, S.C. with more than 10 employees. They have provided financial accounting, business consulting, and tax preparation solutions since their founding in 1997. They work primarily with small businesses.

    Clients

    • 3 Media Web

    Industries

    Notable Project

    Blumer & Associates, CPAs, PC is the accounting agency for a digital agency. They make organizational suggestions, offer advice, and manage bookkeeping and other accounting needs.

    “The time and efficiency they provide give us more time to focus on our business.”

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  • 27
    • $1,000+
    • 2 - 9 employees
    • Austin, TX

    The Russell Consulting Group is a business consulting company. They are in Austin, Texas and have a small team. Their services include business consulting, marketing strategy, market research, and corporate training. The firm was established in 1995.

    Industries

    Notable Project

    The Russell Consulting Group provides business consulting services for a wholesale art glass distribution company. They’ve put together a report with team building and marketing suggestions to help with growth.

    "The Russell Consulting Group has a good grasp of business and the elements needed to help it stay alive and grow."

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  • 28
    • $1,000+
    • 50 - 249 employees
    • Islamabad, Pakistan
    HR Business Solutions is a HR agency. The Islamabad, Pakistan-based firm was launched in 2019. The midsize team specializes in HR services, business consulting, corporate training, and document digitization & management.

    Notable Project

    HR Business Solutions helped an IT services company with their recruitment process. The team helped fill all vacancies in the management and finance departments by providing qualified candidates. 

    "The most impressive thing about them was their availability and dedication."

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  • 29
    • $10,000+
    • 2 - 9 employees
    • Atlanta, GA

    Visionaire Academy LLC is a business consulting company founded in 2010. Their small team is headquartered in Atlanta, Georgia. The agency focuses on business consulting, corporate training, branding, HR services, and more.

    Industries

    Notable Project

    A management and consulting firm partnered with Visionaire Academy LLC for a business plan consultation. The team helps in conducting a risk assessment on the client’s business plan and creating goals.

    "What is so unique and impressive is that this company is interested in your overall well-being."

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  • 30
    • $50,000+
    • 10 - 49 employees
    • Singapore

    Kazehi Global, a direct marketing company, is in , Singapore. They focus on direct marketing, voice services, and corporate training and were launched in 2019.

    Clients

    • SMRT
    • Valiber Group
    • Freya Films
    • Oxford Instruments

    Industries

    Notable Project

    In efforts to generate qualified leads, a software development firm has hired Kazehi Global to conduct outbound sales activities.

    "Kazehi Global is very efficient and brings results at a shockingly fast pace."

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