The Jill Raff Group
visit site- Undisclosed
- 2 - 9 employees
- Austin, TX
The Jill Raff Group is a customer experience strategy firm founded in 2018 with a team of fewer than 10. Based in Austin, Texas, the company offers business consulting and corporate training assistance to clients ranging from startups to large firms. Their corporate training puts a focus on customer service training, leadership & executive coaching, and presentation & public speaking.
Client Insights
Industry Expertise
30%
20%
20%
20%
10%
Client Size Distribution
Small Business (<$10M) 30%
Midmarket ($10M - $1B) 30%
Enterprise (>$1B) 40%
Common Project Size
<$10K 1 project
Clients
- Keller Williams Realty
Highlights from Recent Projects
The Jill Raff Group was contracted by Kim Sutton, Positive Productivity for business and customer experience consulting. The primary objective of the engagement was to enhance customer experience to boost referrals. The founder of Positive Productivity and Jill Raff were the sole members of this project. They held several discussions, dissecting communication, expectations, deliverables, and other areas where systems and standards could be enhanced or established. The project also emphasized the experience of team members, recognizing that a satisfied team equals a thriving business. The Positive Productivity founder encountered Jill Raff at a networking event, which led to their collaboration.