The Jill Raff Group
visit site- Undisclosed
- 2 - 9 employees
- Austin, TX
The Jill Raff Group is a customer experience strategy firm founded in 2018 with a team of fewer than 10. Based in Austin, Texas, the company offers business consulting and corporate training assistance to clients ranging from startups to large firms. Their corporate training puts a focus on customer service training, leadership & executive coaching, and presentation & public speaking.
Client Insights
Industry Expertise
30%
20%
20%
20%
10%
Client Size Distribution
Small Business (<$10M) 30%
Midmarket ($10M - $1B) 30%
Enterprise (>$1B) 40%
Common Project Size
<$10K 1 project
Clients
- Keller Williams Realty
Highlights from Recent Projects
The Jill Raff Group was hired by Kim Sutton, the founder of Positive Productivity for business and customer experience consulting. The primary objective of this project was to enhance the experience of customers to boost referrals. The partnership began through a networking group. The project, led by Jill Raff, involved numerous discussions dissecting communication, expectations, deliverables, and other areas that could benefit from improved systems and standards. The project also focused on improving team member experiences, adhering to the belief that a satisfied team leads to a successful business. The project was executed solely by Jill and Kim.