Top 100 Inbound Call Centers in Canada
The Best of November 2024
Looking for a top inbound call center in Canada?
Inbound call centers can make all the difference to your business.
To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Canada Inbound Call Center Companies
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1
- $1,000+
- 10 - 49 employees
- Toronto, Canada
Read MoreVeta Virtual Receptionist is a phone answering service. They are headquartered in Toronto, Canada and have a small team that provides voice services. The company was founded in 2020.
Industries
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2
- $5,000+
- 250 - 999 employees
- Calgary, Canada
Read MoreSureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.
Clients
- Sofina Foods Inc.
Industries
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3
- Undisclosed
- 50 - 249 employees
- Toronto, Canada
Read More24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.
Industries
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4
- $10,000+
- 250 - 999 employees
- Dorval, Canada
Read MoreCanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
Industries
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5
- $10,000+
- 50 - 249 employees
- Toronto, Canada
Read MoreDirect marketing company The Sales Factory was established in 2019. They are located in Toronto, Canada and Kelowna, Canada and have a midsize team. Their services include direct marketing, sales outsourcing, and call center services.
Clients
- Advanced Solutions International (ASI)
- Coldwell Banker Richard Ellis (CBRE)
- Claris Healthcare
- Focus FS
Industries
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6
- Undisclosed
- 250 - 999 employees
- Toronto, Canada
Read MoreLexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry.
Clients
- The Law Office of Robert David Malove
Industries
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7
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Read MorePurple Sales is a B2B lead generation and sales company headquartered in Toronto, Canada. Founded in 2017, their team of approximately 11 employees primarily serves small to midmarket clients in the IT and manufacturing sectors. Their services include email marketing, market research, and voice services.
Industries
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8
- $1,000+
- 10 - 49 employees
- Calgary, Canada
Read MoreBitWide , a small advertising company, is in Calgary, Canada. They offer advertising, digital strategy, social media marketing, email marketing, and more and were founded in 2018.
Industries
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9
- $1,000+
- 250 - 999 employees
- Calgary, Canada
Read MoreHeadquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.
Industries
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10
- Undisclosed
- 50 - 249 employees
- Edmonton, Canada
Read MoreComm Alert is a midsize call center service. The Edmonton, Canada-based company was founded in 1993. Their team focuses on voice services.
Industries
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11
- $1,000+
- 50 - 249 employees
- St. John's, Canada
Read MoreTelelink is a voice services and BPO company headquartered in St. John's, Canada. Founded in 1965, their team of over 50 serves small and midmarket businesses in industries such as real estate, utilities, and more.
Clients
- Weatherford
Industries
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12
- $1,000+
- 10 - 49 employees
- Calgary, Canada
Read MoreFounded in 2012, The Virtual Gurus is a non-voice bpo/back office services company. Their small team is in Calgary , Canada and specializes in non-voice bpo/back office services, voice services, IT managed services, and web development.
Clients
- https://vendor.clutch.co/vendor/dashboard/portfolio/2131606
Industries
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13
- $1,000+
- 250 - 999 employees
- Vancouver, Canada
Phone answering service Agents Republic Inc. Is headquartered in Vancouver, Canada; Budapest, Hungary and Toronto, Canada. The midsize firm was launched in 2018. Their services include voice services, non-voice bpo/back office services, BI & big data consulting & SI, and market research.Read More -
14
- Undisclosed
- 50 - 249 employees
- Surrey, Canada
Read MoreKoala Customer Care is a customer service outsourcing company located in Surrey, Canada. The midsize team focuses on customer service outsourcing and sales outsourcing. The agency was launched in 2017.
Industries
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15
- $5,000+
- 10 - 49 employees
- Toronto, Canada
Read MoreSeologist is an SEO company based in Toronto. The company, founded in 2003, has a team of less than 20 who provide SEO services, as well as web development, email and social media marketing, voice services, and others to business, financial, and consumer service companies.
Clients
- NOVAJET
Industries
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16
- $1,000+
- 50 - 249 employees
- Montreal, Canada
Read MoreOmnie Integrated Services Inc., a non-voice bpo/back office services company, was established in 2020. The company specializes in non-voice bpo/back office services and voice services and has a small team.
Industries
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17
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Read MoreTelecommunications agency VoiceLogic is located in Toronto, Canada with another location in Minden, Nev. Since 1996, their team of 39 has been specializing in voice services for clients in the business & finance and consumer products industries.
Clients
- DirecTV
Industries
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18
- Undisclosed
- 50 - 249 employees
- Toronto, Canada
Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.Read MoreIndustries
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19
- $1,000+
- 1,000 - 9,999 employees
- Charlottetown, Canada
Customer Service Outsourcing company Advantage Communications is in Charlottetown, Canada and Kingston, Jamaica. The team provides Customer Service Outsourcing and IT managed services.Read MoreIndustries
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20
- $1,000+
- 250 - 999 employees
- Oakville, Canada
Read MoreMartal Group is a sales agency based in Oakville, Canada and San Francisco. Founded in 2009, their team currently consists of 70 employees, who serve mostly technology companies in SaaS, Enterprise software and IT sectors. They offer services in outbound lead generation, appointment setting, account management, and sales.
Clients
- Bosch
Industries
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21
- $1,000+
- 1,000 - 9,999 employees
- Montréal, Canada
Alteka, a large answering service, is based in Montréal, Canada. Their services include Call Center Services and Back Office Outsourcing.Read MoreIndustries
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22
- $1,000+
- 250 - 999 employees
- Vaughan, Canada
Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.Read MoreIndustries
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23
- $1,000+
- 10,000+ employees
- Winnipeg, Canada
Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.Read MoreIndustries
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24
- $1,000+
- 50 - 249 employees
- Vaughan, Canada
3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.Read MoreIndustries
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25
- $1,000+
- 10 - 49 employees
- Oakville, Canada
Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.Read MoreIndustries
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26
- Undisclosed
- 50 - 249 employees
- Mississauga, Canada
Contact Point 360 is a Mississauga, Canada-based telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.Read MoreIndustries
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27
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Midsize telephone answering service OPTIMA, is based in Toronto, Canada and Whitby, Canada. Their services include Call Center Services and Sales Outsourcing.Read MoreIndustries
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28
- $1,000+
- 1,000 - 9,999 employees
- Toronto, Canada
Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.Read MoreIndustries
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29
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.Read MoreIndustries
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30
- $1,000+
- 250 - 999 employees
- Hamilton, Canada
Founded in 2008, Prospects DM is a midsize Hamilton, Canada-based answering service company. Their services include Call Center Services and IT managed services.Read MoreIndustries
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