Top 100 Business Processes Outsourcing (BPO) Companies in New York
The Best of November 2024
Looking for a top business process outsourcing company in New York?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in New York. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best New York BPO Services
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Featured provider
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1
- Undisclosed
- 1,000 - 9,999 employees
- Garden City, NY
Go Answer is a leading bilingual contact center, providing 24/7 voice, web-chat, email, and ticketing services for large and small businesses. They serve multiple industries such as home services, property management, e-commerce, healthcare, transportation, and fintech. Go Answer also has a bilingual dedicated legal division that strictly handles legal intake and retainer services for law firms across the United States. Go Answer was founded in 2012 and is based in New York, with additional state-of-the-art call centers in St. Lucia and Florida. Go Answer understands the importance of being a true extension of their clients brand. They provide friendly, professional and expert answering services, virtual reception services, and custom contact center solutions that reflect the values and reputation of your company
Clients
- Century21
Industries
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2
- $50,000+
- 250 - 999 employees
- Long Island City, NY
GCS Agents is a contact center firm in Salisbury, N.C., founded in 2001. The team of 300 specializes in voice services, consulting, and BPO services for its majority midmarket clients across multiple industries.
Industries
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3
- Undisclosed
- 50 - 249 employees
- Nesconset, NY
Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.
Industries
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4
- $1,000+
- 10 - 49 employees
- New York, NY
RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.
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5
- $5,000+
- 1,000 - 9,999 employees
- New York, NY
FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.
Industries
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6
- $1,000+
- 50 - 249 employees
- Great Neck Plaza, NY
The Hour - Back Office and Virtual Assistant Services is a Great Neck Plaza, New York-based back office outsourcing company. The agency provides back office outsourcing, customer service outsourcing, call center services, finance & accounting outsourcing (FAO), and more and is midsize.The agency was established in 2015.
Industries
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7
- $1,000+
- 1,000 - 9,999 employees
- Jamestown, NY
The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.
Industries
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8
- $1,000+
- 10 - 49 employees
- New York, NY
FlyTech, Inc. Is a conversion optimization company headquartered in New York, New York. The small company was launched in 2020. Their team offers conversion optimization, direct marketing, and email marketing.
Clients
- Baselane
Industries
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9
- $50,000+
- 10 - 49 employees
- Brooklyn, NY
Sales Schema is a marketing consultancy located in Brooklyn, N.Y. Founded in 2014, they have four employees experienced with running high-value marketing campaigns for small and midmarket companies. Services include digital marketing, multimedia, SMM, SEO, branding, web design, and software development.
Clients
- First American Bank
Industries
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10
- $10,000+
- 10 - 49 employees
- Buffalo, NY
SAU/CAL is an e-commerce development company based in Calgary, Canada. It was founded in 2011 and employs a team of 10. SAU/CAL exclusively provides e-commerce development services. Their client base is mostly comprised of mid-size companies.
Clients
- Amazon Pay
Industries
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11
- $5,000+
- 2 - 9 employees
- New York, NY
Human Digital is a digital strategy firm based in Auckland, New Zealand. Founded in 2018, their team of 7 serves clients in the finance and consumer products sectors. Services include web design and HR services.
Clients
- ABB
Industries
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12
- $1,000+
- 50 - 249 employees
- New York, NY
Worldwide 101 is a virtual assistant company headquartered in New York City with offices in Los Angeles, France, and Northants, UK. Founded in 2009, they have a team of about 100 that provides voice and non-voice BPO/back office services.
Clients
- Epicom Inc.
Industries
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13
- $1,000+
- 10 - 49 employees
- New York, NY
Periodix is a sales outsourcing company. They are based in New York, New York and have a small team. Their services include sales outsourcing.
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14
- $1,000+
- 1,000 - 9,999 employees
- New York, NY
CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.Read MoreClients
- Alabama Department of Public Health
Industries
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15
- $1,000+
- 250 - 999 employees
- Queens Village, NY
Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.Read MoreIndustries
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16
- Undisclosed
- 50 - 249 employees
- New York, NY
Horatio is a customer support outsourcing firm based in New York City. Founded in 2018, their team of over 50 employees provides Non-Voice BPO/Back Office Services.
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17
- $5,000+
- 50 - 249 employees
- New York, NY
In New York, New York, DigiReps.co is a sales outsourcing company. The midsize agency was launched in 2021. Their services include sales outsourcing, call center services, and business consulting.
Clients
- Technovates LLC
Industries
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18
- $1,000+
- 10,000+ employees
- New York, NY
AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.Read MoreIndustries
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19
- $1,000+
- 1,000 - 9,999 employees
- New York, NY
Canon Business Process Services, a large call center company, is in New York, New York. The team focuses on Call Center Services and IT managed services.Read MoreIndustries
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20
- $1,000+
- 1,000 - 9,999 employees
- New York, NY
Back Office Outsourcing company Vee Technologies was established in 2000. The firm specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO), and is large.Read MoreIndustries
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21
- Undisclosed
- 50 - 249 employees
- Brooklyn, NY
Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.Read More -
22
- $1,000+
- 250 - 999 employees
- Bethpage, NY
Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.Read MoreIndustries
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23
- Undisclosed
- 250 - 999 employees
- New York, NY
Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.Read MoreIndustries
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24
- $25,000+
- 250 - 999 employees
- New York, NY
Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.Read More -
25
- Undisclosed
- 1,000 - 9,999 employees
- New York, NY
Ibex medical billing is a Back Office Outsourcing and Accounting company founded in 2017. In New York, New York, the team focuses on Back Office Outsourcing and Accounting.Read More -
26
- $1,000+
- 10 - 49 employees
- New York, NY
Real Assistance, Inc. Is a non-voice bpo/back office services company based in New York, New York. The small team focuses on non-voice bpo/back office services and business consulting. The firm was launched in 2020.Read MoreIndustries
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27
- $1,000+
- 50 - 249 employees
- New York, NY
NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.Read MoreIndustries
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28
- $1,000+
- 10 - 49 employees
- New York, NY
LeadsPanda is a content marketing company. Their small team is based in New York, New York and Bengaluru, India. The firm offers content marketing, marketing strategy, search engine optimization, web design, and more. The firm was established in 2011.
Industries
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29
- $1,000+
- 50 - 249 employees
- New York, NY
Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.Read MoreIndustries
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30
- Undisclosed
- 50 - 249 employees
- Buffalo, NY
Capital Management Services, an answering service company, was established in 2000. The company focuses on Call Center Services and Customer Service Outsourcing, and is midsize.Read More
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