Top 100 Usability Testing Services

Spire Digital developed a minimum viable product (MVP) – a web app – for a freelance recruitment platform. The client and Spire Digital created the concept, and Spire Digital provided user experience design, app development, and quality assurance. Spire Digital has worked with the company on and off for 15 years.

“Spire Digital has a tier of resources that are highly strategic. Beyond just taking our concepts and our ideas and executing, they’re actually highly strategic on the frontend … [and provide] pushback.” – Managing Director, Recruitment Company

Slide UX partnered with a resource management company to take care of their entire UX workload, from website design to email marketing templates. The company wanted a 100% responsive website design, and Slide UX helped them through a two-year long rebranding process.

"I can absolutely count on them to finish what they promise on time. I can’t recall a single situation where they’ve missed a deadline, which is extremely important to us." - Director of Digital Marketing, Resource Management Company

A large rail operator hired Crafton to redesign its website and integrate a ticket booking and sales service. The new website had improved SEO and garnered positive feedback from customers. 

"[Crafton] has an amazing team of UX and graphic designers." – Head of Sales, Transportation Company 

Andersen partnered with a health technology company to develop a web app that needed frontend refactoring. They provided PHP Laravel development for the web app and supplied Ionic applications that run using data from the client's database. Andersen's expertise and reliable development work allowed several third-party platforms to have API integrations with the app. 

“The communication has been very good. Having a consistent team and dedicated resources on the project has been an advantage. They are skilled and have a very good work ethic and morale. We get replies even on weekends.” – CEO, Health Technology Company

WillowTree worked with a cinema to maintain an existing mobile app and eventually rebuilt the app, integrated a loyalty program, and made it easy for customers to purchase tickets. The client appreciated WillowTree’s willingness to work with an existing app instead of redeveloping the whole project.

“The biggest success for us was having WillowTree take over the app. After that, they integrated our entire loyalty program into it, which was already the biggest of its kind in the movie industry.” – Vice President of Media, Cinema

MaxMedia provided full-package e-commerce development, building a healthcare company's mobile-responsive website, mobile app, and kiosk software. This involved several rounds of research and user testing. Conversion rates for the client have risen significantly after implementing the digital platforms. 

“We've drastically increased conversion rates for the digital platforms, reduced bounced rates and with an extensive suite of data acquisition tools deployed improved retention rate to lead the industry.” – CMO & Sales Officer, Healthcare Company

QubStudio worked with a London security company to create a simple, intuitive HR platform that would allow the security company's employees to manage scheduling, resources, and other workplace requirements. QubStudio managed the full UX/UI process from beginning to end, and has received enthusiastic feedback on their project so far. The company's design flow created an efficient HR platform. 

"They always find solutions, even though sometimes doing so may be difficult. They always provide multiple variants in the designs so that we are able to choose, and that’s nice." - Owner, Small Security and Investigations Firm

A newly founded software company approached Divami Design Labs for help developing a software as a service (SaaS) platform – the crux of the business. The platform served as an affiliate marketing business tool. In addition to frontend and backend development, Divami Design Labs created a logo for the client and a consumer-facing website. After launching the site, the software company attracted 4,000 website users.

"We’re happy with Divami’s work. Their designs specifically target the millennial demographic in India. The team has great ideas to reach the younger generation. They came up with impactful themes and styles that brought our ideas to life. Customers praised the site’s color scheme and flow." – CEO, Software Company

LinkUp Studio developed an interactive, animated website for a children's educational program. Along with the development, the company promoted the website and recorded site analytics. The client prides LinkUp Studio on their flexibility.

"The biggest indicator of the project’s quality is the approval of customers and the subsequent purchase of our products. People do not make one-time purchases. They continue to buy, become regular customers, and lead friends to our site." - Founder, Children's Education Platform

Lighthouse London helped a lobbying group create a new user interface for its website. They developed a new website with a new structure that included a content wall for non-members. The client was thankful for the hard work and time they invested with their project.

“Their team helped flesh out our ideas into actionable solutions. They also invested themselves in our project and our success, which we appreciated.” – Head of Research, Lobbying Group

Blink UX was put in charge of redeveloping a website for a community center. They combined over 75 websites the community center owned into one, easy to use, attractive website. They did all the research and increased the usability and functionality.

“They were very responsive. I felt like we were truly a team.They helped us understand what was needed even though it was something that was never on their plate.” – Manager, Community Center

Fuzzy Math partnered with an insurance company to create product and service design, which required reading over 600 pages of brand research. Fuzzy Math's online reports for the insurance company had an open and click-through rate of about 85%.

"The presentations they’ve developed and that we’ve delivered to our leaders have always been well-received. They designed an online report...that speaks to how well-designed, clear, and useful their work is." - Design Strategist, Large Insurance Company

Vincit California recently completed an app development project for a solar panel manufacturer. They created a customer loyalty app which implemented scanning functionality for the client.

“Before, no customers were registering their products due to an inefficient process. Now, users praise the functionality of our scanning feature. ” - Assistant Manager, Solar Panel Manufacturer  

YUJ Designs provided UX/UI services for a private life insurance company. The agency revamped a website and developed an internal app. The client prides YUJ Designs on their understanding of UX/UI design and their creativity.

"They’re unique in their understanding of UI/UX. One resource, in particular, has exceeded our expectations in terms of strategic thinking and balancing things out... They’re the kind of designer I would hire in a heartbeat."- Executive VP of IT, Private Life Insurance Company

Five paired with a prominent language app to revamp their mobile user experience, from back to frontend. Thanks to the team’s customer-centric design approach, mobile downloads have more than doubled since the app’s relaunch. Five also delivered their work ahead of schedule and under budget, surpassing all expectations.

"They’re a lot more than a vendor; Five truly is a partner." – Head of Consumer Division, Language App

Using WordPress, Praxent designed an informational website for a public university's academic department. Praxent created a fresh-looking website that was easier to navigate. Praxent met every deadline and stayed on budget.

"I was very impressed by the level of attention they [Praxent] devoted to us. I know they have bigger clients with bigger budgets, but they worked hard to deliver our project on time." – Faculty Director, Public University

UX Studio worked on the UX redesign of a travel company's iOS, web, and Android apps. After UX Studio's project completion, the booking rate for each lead increased by up to 200% in the app, a trend that the travel company is now noticing on their website. 

"[UX STudio] is flexible, and I think that adds great value. They also give great insights on how we can improve our designs and business. They were also quick to understand our business." - Project Manager, Midsized Travel Company

After two false starts creating an augmented reality (AR) social media app, an AR company hired EMERGE to lead the project. Emerge Interactive created a game plan for the project before designing the user experience and developing an MVP.

“You need expertise in app industry mobile tactics but also in traditional marketing requirements. The experience with Emerge has been interesting. They didn’t just develop it, bug-test it, and give it a 60-day guarantee against bugs: they actually contributed to these other categories.” – Founder, AR Company

Momentum worked with a large CX product company to develop UX designs and strategies that increased user engagement. They worked with their EVP of product management to understand the customer needs and delivered quick design prototypes within weeks. Momentum delivered high-quality ideas and responded with a quality product prototype.

"They were highly responsive and delivered against a tight deadline." – EVP of Product Management, CX Company

WowMakers partnered with a software company to assist in making a promotional video. The purpose of the video was to promote their software as an alternative to Excel. The video brought new customers to the client.

"The video has 774 views on YouTube. One of our customers said it was a powerful advertisement, and later signed up for our webinar." – Marketing Analyst, Software Company

Infinum rebuilt a flight booking app for a startup. The original app was extremely buggy and the company needed further support. One feature Infinum developed allowed customers to sync their calendars to find flights that work around their schedule.

“While many agencies limit your choices, it was quite different with Infinum. They were clear and upfront about what resources we were getting and why and offered us options, which was really nice.” – Senior Project Manager, App Startup

NetBramha Studios provided end-to-end branding services to establish an event services company’s online presence. Following a thorough discovery phase, they delivered marketing collateral, branding guidelines, and a scalable website. NetBramha Studios helped build a dynamic brand identity that has increased engagement and customer loyalty.

“NetBramha Studios’ branding gained a high traction from both online and offline and our company identity was much appreciated amongst our customers and resulted in building trust and long partnership engagements with our customers. We have got a significant jump in the number of views and our dynamic identity speaks volumes about our company now.” – Founder, WeddingBox

Yalantis created a web-based application for a food and beverage company from Switzerland. They implemented the food and beverage company’s designs, performing both frontend and backend development using Ruby on Rails, HTML, and JavaScript.

“They [Yalantis] offer a good balance between price and work quality. If the same developer came from our country, we would be paying five times more.” – CEO, Food & Beverage Company

Agente helped a digital lending platform with its UX/UI design. Agente created designs for the client's web and mobile platform, then provided HTML and CSS for the wireframes. The client's customers responded positively to Agente's designs.

"In this industry, well-planned designs are not that common. When Agente provided mock-ups and designs, I felt that everything was done properly." - Founder, Digital Lending Platform

A California-based content discovery startup hired ArcTouch to design a content discovery platform and iOS app. They provided feedback on the startup's user stories, created wireframes, and developed the platform and app. The project was completed ahead of schedule.

“We’re astonished at the quality of the work. We’re a small company, and we weren’t expecting the same level of service a Fortune 500 company might enjoy. We were amazed by their design and the effort that went into every screen.” – Senior Project Manger, Content Discovery Startup

Thoughtbot’s team helped the client develop a custom software solution aimed at enhancing consumer advocacy. With deliverables mostly on the back-end, the client valued the estimable coding skills, rapid completion time, and commitment to quality.

“They provide a consistent level of service that I haven’t seen from agencies or even our in-house team. Their engineering standards, development standards, and the way that they have that consistently through their team is very impressive.” – Head of Product, Consumer Interest Nonprofit

TeaCup Lab provided user research testing for a research agency. They were able to successfully complete the project with excellent analysis and reporting. The team is proactive and fast-paced.

“They communicate clearly and are not demanding. – Founder & Director, Research Company

Salsita Software developed an iOS and Android mobile application for a real estate company. They designed the app to allow for real estate appraisals and evaluation and included various features for drawing out and measuring areas. Their app proved to be more functional and easy to use than others in the industry. 

“They remained on schedule and within our budget throughout the project. All of the management was done very fluidly. They were really great at UX/UI at every stage of the project, which a lot of companies can’t say.” – VP Information Technology, Real Estate Company

Creative Navy worked with a machine intelligence startup to create the interaction between people and the AI component of a car. The project was a challenge because the AI component had to function as a personal assistant. Creative Navy's product impressed both the startup and its customers.

"[I liked Creative Navy's] attitude. They are right on the spot. They also have a kind of intuition; they know what a customer needs, and they seem to provide it." - CTO, IT/Tech Startup

KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.

"KDG consistently delivers a high quality product at a reasonable cost and with exceptional customer service." – Director of Communications, Liberal Arts College