Looking for a top usability testing company?

Usability testing involves testing a live product or a prototype with users. For example, if you're designing a new navigation for your website, creating a prototype using the wireframe and asking users how they would find different information on the site helps identify where the navigation needs to be improved before developing it.

Usability testing companies specialize in defining user testing criteria, finding testers that match your audience, conducting the tests, and summarizing findings and action items. They do the legwork so you can produce a product with the best user experience.

That's why we've created this list of the best usability testing services for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business. (And, if you want personalized recommendations, tell us about your project.)

List of the Best Usability Testing Companies

  • 1
    Undisclosed
    1,000 - 9,999 Employees
    Denver CO

    Spire Digital is a Denver, CO-based digital product development company. The team of more than 50 employees specializes in custom software development, UX/UI design, web development, and app development.

    Clients
    Lockheed Martin
    Coors
    USDA
    Dish Network
    Industries
    Notable Project

    Spire Digital developed a minimum viable product (MVP) – a web app – for a freelance recruitment platform. The client and Spire Digital created the concept, and Spire Digital provided user experience design, app development, and quality assurance. Spire Digital has worked with the company on and off for 15 years.

    “Spire Digital has a tier of resources that are highly strategic. Beyond just taking our concepts and our ideas and executing, they’re actually highly strategic on the frontend … [and provide] pushback.” – Managing Director, Recruitment Company

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  • 2
    $10,000+
    1,000 - 9,999 Employees
    New York NY

    Andersen, or A-Soft, is a development and IT company based in Minsk, Belarus with additional offices in Russia, Finland, Ukraine, and the U.S. Employing over 1,500 people, Andersen was founded in 2007 and serves enterprise, mid-market, and small business clients. They specialize in BI and Big Data consulting and mobile app and custom software development.

    Clients
    Kaspersky Lab
    Samsung
    Marvel
    Media Markt
    Industries
    Notable Project

    Andersen partnered with a health technology company to develop a web app that needed frontend refactoring. They provided PHP Laravel development for the web app and supplied Ionic applications that run using data from the client's database. Andersen's expertise and reliable development work allowed several third-party platforms to have API integrations with the app. 

    “The communication has been very good. Having a consistent team and dedicated resources on the project has been an advantage. They are skilled and have a very good work ethic and morale. We get replies even on weekends.” – CEO, Health Technology Company

  • 3
    $10,000+
    10 - 49 Employees
    Austin TX

    Slide UX, based in Austin, TX, is a UX/UI design company with about 15 employees. The company was founded in 2012. Slide UX provides wireframing, prototyping, and visual design services, though they also offer user research, persona creation, and information architecture. Their clientele includes companies of all sizes, from enterprise to startup.

    Clients
    Retail Me Not
    Charles Schwab
    UPS
    Sysco
    Industries
    Notable Project

    Slide UX partnered with a resource management company to take care of their entire UX workload, from website design to email marketing templates. The company wanted a 100% responsive website design, and Slide UX helped them through a two-year long rebranding process.

    "I can absolutely count on them to finish what they promise on time. I can’t recall a single situation where they’ve missed a deadline, which is extremely important to us." - Director of Digital Marketing, Resource Management Company

  • 4
    $10,000+
    50 - 249 Employees
    Hyderabad India

    Divami Design Labs is a user experience and user interface (UX/UI) agency in India. With nearly 90 employees, Divami Design Labs has the most experience with UX/UI design for WordPress and .NET content management systems. They were founded in 2008 and use a three-step sprint process to tackle projects: discover, design, and develop.

    Clients
    MySafeCircle
    EdgeFX
    Bonbini Aruba
    Appedo
    Industries
    Notable Project

    A newly founded software company approached Divami Design Labs for help developing a software as a service (SaaS) platform – the crux of the business. The platform served as an affiliate marketing business tool. In addition to frontend and backend development, Divami Design Labs created a logo for the client and a consumer-facing website. After launching the site, the software company attracted 4,000 website users.

    "We’re happy with Divami’s work. Their designs specifically target the millennial demographic in India. The team has great ideas to reach the younger generation. They came up with impactful themes and styles that brought our ideas to life. Customers praised the site’s color scheme and flow." – CEO, Software Company

  • 6
    $10,000+
    50 - 249 Employees
    Lviv Ukraine

    Software development company LinkUp Studio is based in Lviv, Ukraine and was founded in 2010. LinkUp Studio's team of about 25 specializes in UX/UI design, but also provides custom software development, web design, and mobile app development.

    Clients
    GlamD
    Wholesum
    Illuminomics
    StudySmile
    Industries
    Notable Project

    LinkUp Studio developed an interactive, animated website for a children's educational program. Along with the development, the company promoted the website and recorded site analytics. The client prides LinkUp Studio on their flexibility.

    "The biggest indicator of the project’s quality is the approval of customers and the subsequent purchase of our products. People do not make one-time purchases. They continue to buy, become regular customers, and lead friends to our site." - Founder, Children's Education Platform

  • 7
    $250,000+
    250 - 999 Employees
    Charlottesville VA

    Mobile application development company WillowTree, Inc. was founded in 2007. With headquarters in Charlottesville, Va., and offices in New York and Durham, N.C., WillowTree has a team of 200+. They offer full-service development for both iOS and Android platforms, including mobile strategy, user experience design, testing, launching, and maintenance. 

    Clients
    AOL
    Time Warner
    Fisher-Price
    Johnson & Johnson
    Industries
    Notable Project

    WillowTree worked with a cinema to maintain an existing mobile app and eventually rebuilt the app, integrated a loyalty program, and made it easy for customers to purchase tickets. The client appreciated WillowTree’s willingness to work with an existing app instead of redeveloping the whole project.

    “The biggest success for us was having WillowTree take over the app. After that, they integrated our entire loyalty program into it, which was already the biggest of its kind in the movie industry.” – Vice President of Media, Cinema

  • 8
    $25,000+
    10 - 49 Employees
    London United Kingdom

    Lighthouse is a specialist UX and UI design agency, founded in London but now working together from all over the globe.
    Founded in 2008, the Lighthouse team use cutting edge design, collaboration and experience to solve the most complex problems. Lighthouse partner with both well-established enterprise businesses seeking to inject life into under-performing applications, and funded startups ready to progress their product. These are typically headed up by seasoned founders who love the process as well as the outcome.

    Clients
    Total
    John Lewis
    PayPoint
    Investec
    Notable Project

    Lighthouse was hired by an educational resource company to rebuild their platform. They re-imagined the client's product, conducted customer research, designed the UI/UX, and supported the implementation. The outcome was well-received by the internal staff and customers alike.

    I would recommend Lighthouse without hesitation." - Director of Technology

     

  • 9
    $10,000+
    250 - 999 Employees
    New York NY

    Five is web and mobile app development agency headquartered in New York with offices in Croatia. The 50+ person product team has been creating stunning, award-winning mobile products since 2008.

    Clients
    Marriott International
    Penguin Random House
    Rosetta Stone
    Squarespace
    Industries
    Notable Project

    Five paired with a prominent language app to revamp their mobile user experience, from back to frontend. Thanks to the team’s customer-centric design approach, mobile downloads have more than doubled since the app’s relaunch. Five also delivered their work ahead of schedule and under budget, surpassing all expectations.

    "They’re a lot more than a vendor; Five truly is a partner." – Head of Consumer Division, Language App

  • 10
    $10,000+
    10 - 49 Employees
    L'viv Ukraine

    QubStudio, located in Lviv, Ukraine, focuses on UX/UI design. The company has about 25 employees on hand and more than 200 successful projects in its portfolio. The largest number of QubStudio's clients have been in information technology, but the company has also worked on advertising/marketing, business services, and consumer products projects. In addition, QubStudio provides customer support services.

    Clients
    Alfa Jazz
    Milla Nova
    AXA Ukraine
    Olph
    Industries
    Notable Project

    QubStudio worked with a London security company to create a simple, intuitive HR platform that would allow the security company's employees to manage scheduling, resources, and other workplace requirements. QubStudio managed the full UX/UI process from beginning to end, and has received enthusiastic feedback on their project so far. The company's design flow created an efficient HR platform. 

    "They always find solutions, even though sometimes doing so may be difficult. They always provide multiple variants in the designs so that we are able to choose, and that’s nice." - Owner, Small Security and Investigations Firm

  • 11
    $25,000+
    10 - 49 Employees
    Chicago IL

    Fuzzy Math is a Chicago, IL user experience company with around 15 employees. The company, which was founded in 2009, has a user-centered design approach to drawing up interactive applications and devices for enterprise and midmarket businesses. Their clients are primarily in the healthcare industry, as well as consumer products, financial services, education, and others.

    Clients
    Wells Fargo
    TaxAct
    Mayo Clinic
    IBM
    Industries
    Notable Project

    Fuzzy Math partnered with an insurance company to create product and service design, which required reading over 600 pages of brand research. Fuzzy Math's online reports for the insurance company had an open and click-through rate of about 85%.

    "The presentations they’ve developed and that we’ve delivered to our leaders have always been well-received. They designed an online report...that speaks to how well-designed, clear, and useful their work is." - Design Strategist, Large Insurance Company

  • 12
    $25,000+
    250 - 999 Employees
    Irvine CA

    Vincit California is a software development company that has provided mobile app development, custom software development, and UX/UI design services to their clients since 2007. Their team of 1,000 employees is based out of Irvine, Calif. With another office in Helsinki.

    Clients
    Yamaha
    Stich & Tie
    Logitech
    Notable Project

    Vincit California recently completed an app development project for a solar panel manufacturer. They created a customer loyalty app which implemented scanning functionality for the client.

    “Before, no customers were registering their products due to an inefficient process. Now, users praise the functionality of our scanning feature. ” - Assistant Manager, Solar Panel Manufacturer  

     

  • 13
    $50,000+
    50 - 249 Employees
    Atlanta GA

    MaxMedia is an experience design company that was founded in 1996 and is located in Atlanta. They employ 68 staff experienced with delivering provocative content and interactive experiences to small, midmarket, and global companies, typically in media, retail, and telecommunications. Services include UI and UX design, 3D graphics, custom software development, and storytelling.

    Clients
    AT&T
    Tempur-Pedic
    Smithsonian
    Industries
    Notable Project

    MaxMedia provided full-package e-commerce development, building a healthcare company's mobile-responsive website, mobile app, and kiosk software. This involved several rounds of research and user testing. Conversion rates for the client have risen significantly after implementing the digital platforms. 

    “We've drastically increased conversion rates for the digital platforms, reduced bounced rates and with an extensive suite of data acquisition tools deployed improved retention rate to lead the industry.” – CMO & Sales Officer, Healthcare Company

  • 14
    $50,000+
    250 - 999 Employees
    Minneapolis MN

    From Minneapolis, Minn., MentorMate has expanded to Sweden and Bulgaria. Founded in 2001, MentorMate is a custom software development company that also has experience in strategic consulting, cloud services, and Internet of Things (IoT).

    Clients
    AstraZeneca
    Thomson Reuters
    NASA
    Industries
    Notable Project

    MentorMate handled custom software development and QA for an online education company. They integrated with the client's existing sprint teams and are fully versed in its dev workflow. The client is impressed with their standards of work and technical abilities. 

    "They’re technically proficient, creative, and able to work both independently and on teams. We would hire any of them on a permanent capacity based on their skill level." – VP of Development Resources, Online Education Company

  • 15
    $25,000+
    50 - 249 Employees
    Austin TX

    Since 2000, Praxent has launched over 300 unique software products. The team of 30+ is based in Austin, TX, and has experience working with small, mid-market, and large clients on their software development, web development, and mobile app development needs.

    Clients
    Keller Williams
    Cisco
    World Market
    Industries
    Notable Project

    Using WordPress, Praxent designed an informational website for a public university's academic department. Praxent created a fresh-looking website that was easier to navigate. Praxent met every deadline and stayed on budget.

    "I was very impressed by the level of attention they [Praxent] devoted to us. I know they have bigger clients with bigger budgets, but they worked hard to deliver our project on time." – Faculty Director, Public University

  • 16
    $50,000+
    10 - 49 Employees
    Portland OR

    EMERGE is a digital service agency based in Portland, OR. Founded in 1998 and with a team of about 30, Emerge uses its world-class expertise to create innovative apps, digital products, and web pages.

    Clients
    Nike
    Wacom
    Stanford University
    Home Depot
    Industries
    Notable Project

    After two false starts creating an augmented reality (AR) social media app, an AR company hired EMERGE to lead the project. Emerge Interactive created a game plan for the project before designing the user experience and developing an MVP.

    “You need expertise in app industry mobile tactics but also in traditional marketing requirements. The experience with Emerge has been interesting. They didn’t just develop it, bug-test it, and give it a 60-day guarantee against bugs: they actually contributed to these other categories.” – Founder, AR Company

  • 17
    $25,000+
    50 - 249 Employees
    Pune India

    YUJ Designs was founded in 2009 with a vision to help businesses create value through UX design. They have locations in Sunnyvale, Calif. as well as Bangalore and Pune, India. YUJ Designs has a team of more than 100 employees who have successfully crafted user experiences for more than 150 international clients, many of them Fortune 500 companies. Their clients come from numerous industries including retail, financial services, and hospitality and leisure. 

    Clients
    Cisco
    eBay
    Honeywell
    Thomas Cook
    Industries
    Notable Project

    YUJ Designs provided UX/UI services for a private life insurance company. The agency revamped a website and developed an internal app. The client prides YUJ Designs on their understanding of UX/UI design and their creativity.

    "They’re unique in their understanding of UI/UX. One resource, in particular, has exceeded our expectations in terms of strategic thinking and balancing things out... They’re the kind of designer I would hire in a heartbeat."- Executive VP of IT, Private Life Insurance Company

  • 18
    $50,000+
    1,000 - 9,999 Employees
    San Francisco CA

    Robosoft Technologies is a full-service digital experiences agency offering digital advisory, design strategy, UX/UI services, application development & maintenance and expertise in emerging technologies such as AR, VR, blockchain, chatbots and more. Established in 1996 and headquartered in San Francisco, the team of 500+ has offices in Mumbai, Udupi, Bengaluru, Chicago, and New York.

     

     


     

    Clients
    McDonalds India
    Disney
    HP
    NDTV
    Industries
    Notable Project

    In less than a year, Robosoft created four complex transactional apps for a managed service provider (MSP) and virtual memory system (VMS) solutions provider, including voice-based assistance. The client appreciated that Robosoft Technologies tackled a challenging project and showed professionalism throughout. Thanks to their product design, the app ranks as one of the highest in the industry and resulted in over $100 million in future earnings.

    “Robosoft Technologies always went above and beyond to try to make things right. They never flinched when I was hard on them, and it really seemed that they were a part of our team.”  – Senior Director of Product Management & Design, Global Workforce Management Solution

  • 19
    $25,000+
    10 - 49 Employees
    San Mateo CA

    Momentum Design Lab is based in Silicon Valley, with offices also located in New York City and London. The approximately 30-person company, which was founded in 2002, principally works on UX/CX for digital product design. Momentum assists by delivering digital product innovation, customer experience management, and digital transformation programs using their design thinking and technology-driven approaches. Momentum specializes in financial services, healthcare, high technology and software startups, and cx/ad/marketing technologies.

    Clients
    SAP
    Oracle
    Facebook
    Fiserv
    Industries
    Notable Project

    Momentum worked with a large CX product company to develop UX designs and strategies that increased user engagement. They worked with their EVP of product management to understand the customer needs and delivered quick design prototypes within weeks. Momentum delivered high-quality ideas and responded with a quality product prototype.

    "They were highly responsive and delivered against a tight deadline." – EVP of Product Management, CX Company

  • 20
    $25,000+
    50 - 249 Employees
    New York City NY

    Infinum is a software development company in San Francisco, CA. The 50+ team has equal experience in mobile and web development. They work with clients from a variety of industries, including business and financial services and automotive.

    Clients
    Bayer
    Samsung
    Universal Music Group
    T-Mobile
    Industries
    Notable Project

    Infinum rebuilt a flight booking app for a startup. The original app was extremely buggy and the company needed further support. One feature Infinum developed allowed customers to sync their calendars to find flights that work around their schedule.

    “While many agencies limit your choices, it was quite different with Infinum. They were clear and upfront about what resources we were getting and why and offered us options, which was really nice.” – Senior Project Manager, App Startup

  • 21
    $50,000+
    10 - 49 Employees
    Budapest Hungary

    Based out of Budapest, Hungary, UX Studio is a 40-person digital design product company. It focuses on UX/UI design, but also offers mobile app development and branding services. Most of their clients are enterprise businesses, though they also work with midmarket and small businesses. UX Studio focuses on projects in business and financial services, among others.

    Clients
    HBO
    Liligo
    T-Systems
    Gestalten
    Industries
    Notable Project

    UX Studio worked on the UX redesign of a travel company's iOS, web, and Android apps. After UX Studio's project completion, the booking rate for each lead increased by up to 200% in the app, a trend that the travel company is now noticing on their website. 

    "[UX STudio] is flexible, and I think that adds great value. They also give great insights on how we can improve our designs and business. They were also quick to understand our business." - Project Manager, Midsized Travel Company

  • 22
    $10,000+
    50 - 249 Employees
    Bengaluru India

    NetBramha Studios is a UX and UI design studio based in Bangalore, India. Founded in 2008, they have 22 employees specializing in UI and UX studio crafting, digital strategy and design, analysis, research, and synthesis. They work predominantly for small businesses, midmarket companies and global enterprises, including billion-dollar startups.

    Clients
    Google
    McKinsey
    Microsoft
    Cisco
    Industries
    Notable Project

    NetBramha Studios provided end-to-end branding services to establish an event services company’s online presence. Following a thorough discovery phase, they delivered marketing collateral, branding guidelines, and a scalable website. NetBramha Studios helped build a dynamic brand identity that has increased engagement and customer loyalty.

    “NetBramha Studios’ branding gained a high traction from both online and offline and our company identity was much appreciated amongst our customers and resulted in building trust and long partnership engagements with our customers. We have got a significant jump in the number of views and our dynamic identity speaks volumes about our company now.” – Founder, WeddingBox

  • 23
    $75,000+
    250 - 999 Employees
    Chicago IL

    Codal is a full stack agency located in Chicago, IL. Their 90+-person team works in mobile app development, strategy, e-commerce development, and UX design. Their clients include enterprise companies and startups. Over the years they have worked in consumer products, business services, health, and education.

    Clients
    Pepsi
    Stokkup
    United Airlines
    ShowroomSquared
    Industries
    Notable Project

    Codal worked with a gift-giving company on the UX and UI for their online and mobile platform. The company helps users manage outreach and donations for important family events such as birthdays, anniversaries, or holidays. Codal built a web application that tracked these events in the user’s life. Codal built and integrated wireframes for the app.

    “They have been my partner more than a developer. From early on, they have been focused on providing solutions across the board.” – Founder, Gift Service

  • 24
    $10,000+
    10 - 49 Employees
    New York NY

    Agente is a full-service development agency based in Minsk, Belarus. With more than 150 employees, Agente primarily offers UX/UI design services. It was founded in 2009.

    Clients
    San Francisco Stock Exchange
    Lendline
    Cornerstone
    Sarpino's Pizza
    Industries
    Notable Project

    Agente helped a digital lending platform with its UX/UI design. Agente created designs for the client's web and mobile platform, then provided HTML and CSS for the wireframes. The client's customers responded positively to Agente's designs.

    "In this industry, well-planned designs are not that common. When Agente provided mock-ups and designs, I felt that everything was done properly." - Founder, Digital Lending Platform

  • 25
    $10,000+
    10 - 49 Employees
    Kakkanad India

    WowMakers is a specialized User Experience design agency.  We design apps and websites used and loved by millions, enterprise software that doesn't suck, and delightful digital experiences that drives growth. In the last 10 years, we've worked with organizations of all shapes and sizes- from startups and small businesses to Fortune 100 companies, from governments and NGOs to mom-and-pop stores.

    Clients
    Microsoft
    Mercedes Benz
    Vodafone
    Blackberry
    Industries
    Notable Project

    WowMakers partnered with a software company to assist in making a promotional video. The purpose of the video was to promote their software as an alternative to Excel. The video brought new customers to the client.

    "The video has 774 views on YouTube. One of our customers said it was a powerful advertisement, and later signed up for our webinar." – Marketing Analyst, Software Company

  • 26
    $100,000+
    50 - 249 Employees
    San Francisco CA

    ArcTouch was founded in 2008 and has offices in San Francisco, Calif., New York, and Florianópolis, Brazil. They excel at app development, blockchain, and UX/UI design. They guide their enterprise clients through the app building process by defining a strategy for the best user experience, planning the visual design, developing and testing the prototype, and ensuring optimization and growth.

    Clients
    Yahoo!
    Adidas
    Audi
    3M
    Industries
    Notable Project

    A California-based content discovery startup hired ArcTouch to design a content discovery platform and iOS app. They provided feedback on the startup's user stories, created wireframes, and developed the platform and app. The project was completed ahead of schedule.

    “We’re astonished at the quality of the work. We’re a small company, and we weren’t expecting the same level of service a Fortune 500 company might enjoy. We were amazed by their design and the effort that went into every screen.” – Senior Project Manger, Content Discovery Startup

  • 27
    $25,000+
    2 - 9 Employees
    Cooper City FL

    Founded in 2000, The Skins Factory is a UI/UX design studio. They're located in Fort Lauderdale, Fla., and have fewer than 10 employees. Their work has landed them a number of large clients despite their size, but they work with firms of varying sizes and sectors. Other services include brand identity and logo design.  

    Clients
    Microsoft
    Disney
    Intel
    Bank of America
    Industries
    Notable Project

    A global financial technology firm hired The Skins Factory to update their application’s UI/UX design. They used Photoshop to create a new design and helped the client integrate the new UX. The new design received excellent reviews from stakeholders and clients alike, who praised its innovative new look.

    "We love it. The new design is far superior to, not only our previous design, but our competitors as well." – VP, FinTech Firm

  • 28
    $25,000+
    50 - 249 Employees
    Boston MA

    Thoughtbot is a web and mobile app development company based in Boston, MA with offices in Austin, San Francisco, New York, Raleigh, Washington D.C, and London. Since 2003, this 50+ team has delivered empowering digital solutions to enterprise-level and small companies alike.

    Clients
    LOLA
    LevelUp
    Tile
    Code Climate
    Industries
    Notable Project

    Thoughtbot’s team helped the client develop a custom software solution aimed at enhancing consumer advocacy. With deliverables mostly on the back-end, the client valued the estimable coding skills, rapid completion time, and commitment to quality.

    “They provide a consistent level of service that I haven’t seen from agencies or even our in-house team. Their engineering standards, development standards, and the way that they have that consistently through their team is very impressive.” – Head of Product, Consumer Interest Nonprofit

  • 29
    $5,000+
    2 - 9 Employees
    Madrid Spain

    TeaCup Lab is a UI/UX firm based in Madrid, Spain. Founded in 2016, their team of 8 serves clients in the finance and automotive sectors. Services include market research and usability testing.

    Clients
    Google
    Bosch
    KLM
    Seat
    Industries
    Notable Project

    TeaCup Lab provided user research testing for a research agency. They were able to successfully complete the project with excellent analysis and reporting. The team is proactive and fast-paced.

    “They communicate clearly and are not demanding. – Founder & Director, Research Company

  • 30
    $5,000+
    10 - 49 Employees
    London United Kingdom

    Based in London, UK, Creative Navy's team of about 10 employees focuses entirely on UX/UI design. This agency works across a broad spectrum of industries, partnering with startups as well as established brands on mobile apps (iOS, Android, etc.), web and native apps (macOS, embedded, devices), and other projects.

    Clients
    Jaguar
    Philips
    University of Sydney
    World Customs Organization
    Industries
    Notable Project

    Creative Navy worked with a machine intelligence startup to create the interaction between people and the AI component of a car. The project was a challenge because the AI component had to function as a personal assistant. Creative Navy's product impressed both the startup and its customers.

    "[I liked Creative Navy's] attitude. They are right on the spot. They also have a kind of intuition; they know what a customer needs, and they seem to provide it." - CTO, IT/Tech Startup

Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT