Top 100 Back Office BPO Services in Canada

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Top 100 Back Office BPO Services in Canada

The Best of November 2024

Looking for a top non-voice BPO service provider in Canada?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations. 

List of the Best Canada Back Office BPO Firms

  • 1
    (2 Reviews) 4.0
    • Timeliness

      4.0
    • Service Excellence

      4.0
    • Value

      3.5
    • Would Recommend

      4.5
    • $10,000+
    • 250 - 999 employees
    • Dorval, Canada

    CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
     

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    Industries

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  • 2
    (11 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.9
    • $5,000+
    • 250 - 999 employees
    • Calgary, Canada

    SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.

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    Clients

    • Sofina Foods Inc.

    Industries

  • 3
    (31 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      5.0
    • Undisclosed
    • 250 - 999 employees
    • Toronto, Canada

    LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry. 

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    Clients

    • The Law Office of Robert David Malove

    Industries

  • 4
    (15 Reviews) 4.3
    • Timeliness

      4.4
    • Service Excellence

      4.3
    • Value

      4.4
    • Would Recommend

      4.3
    • $1,000+
    • 10 - 49 employees
    • Calgary, Canada

    Founded in 2012, The Virtual Gurus is a non-voice bpo/back office services company. Their small team is in Calgary , Canada and specializes in non-voice bpo/back office services, voice services, IT managed services, and web development.

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    Clients

    • https://vendor.clutch.co/vendor/dashboard/portfolio/2131606

    Industries

  • 5
    (13 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 50 - 249 employees
    • Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

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    Industries

  • 6
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • North Vancouver, Canada

    Freelancer Aid is a marketing firm founded in Dhaka, Bangladesh in 2016 with fewer than 50 members. They specialize in back-office services, market research, and email marketing solutions for clients in the industries of advertising, business services, and IT.

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    Clients

    • SAAS

    Industries

  • 7
    (9 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.8
    • Undisclosed
    • 10 - 49 employees
    • Vancouver, Canada

    LAT Multilingual Translation & Marketing is a small translation company. Founded in 1999, the agency is headquartered in Montreal, Canada. Their team focuses on translation.

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    Industries

  • 8
    (3 Reviews) 4.3
    • Timeliness

      4.7
    • Service Excellence

      4.3
    • Value

      4.3
    • Would Recommend

      4.7
    • $1,000+
    • 250 - 999 employees
    • Calgary, Canada

    Headquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.

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    Industries

  • 9
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Edmonton, Canada

    Comm Alert is a midsize call center service. The Edmonton, Canada-based company was founded in 1993. Their team focuses on voice services.

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    Industries

  • 10
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • $1,000+
    • 50 - 249 employees
    • Montreal, Canada

    Omnie Integrated Services Inc., a non-voice bpo/back office services company, was established in 2020. The company specializes in non-voice bpo/back office services and voice services and has a small team.

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    Industries

  • 11
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • Undisclosed
    • 50 - 249 employees
    • Edmonton, Canada
    Non-voice bpo/back office services company Consentia Inc. Is located in Edmonton, Canada. They offer non-voice bpo/back office services, voice services, ECM consulting and SI, transcription, and more and were established in 1972.
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    Industries

  • 12
    (1 Reviews) 5.0
    • Timeliness

      0.3
    • Service Excellence

      0.3
    • Value

      0.3
    • Would Recommend

      0.3
    • Undisclosed
    • 50 - 249 employees
    • Surrey, Canada

    Koala Customer Care is a customer service outsourcing company located in Surrey, Canada. The midsize team focuses on customer service outsourcing and sales outsourcing. The agency was launched in 2017.

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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Toronto, Canada
    Founded in 2015, Flex Legal Network is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada
    Process Server Toronto is a Back Office Outsourcing company. The team is located in Toronto, Canada, and their services include Back Office Outsourcing.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Montréal, Canada
    Alteka, a large answering service, is based in Montréal, Canada. Their services include Call Center Services and Back Office Outsourcing.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Vaughan, Canada
    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.
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    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10,000+ employees
    • Winnipeg, Canada
    Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada
    Reliable Data Entry is a Back Office Outsourcing company. They were launched in 1985 and specialize in Back Office Outsourcing.
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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Toronto, Canada
    Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.
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    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Mississauga, Canada
    Established in 1996, Symcor is an IT managed services company. The team offers IT managed services and Back Office Outsourcing.
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    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Toronto, Canada
    Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.
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    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Mississauga, Canada
    MJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.
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    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 250 - 999 employees
    • Halifax, Canada
    Midsize Back Office Outsourcing company Blue Ocean, is based in Halifax, Canada and Bathurst, Canada. The team offers Back Office Outsourcing and IT strategy consulting.
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    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Richmond Hill, Canada
    Back Office Outsourcing company Octacom was founded in 1976. The midsize team specializes in Back Office Outsourcing.
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    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Markham, Canada
    Nimble is a midsize Markham, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.
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    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada
    Small Back Office Outsourcing company Elshadai Business Solution, is headquartered in Toronto, Canada and Uppilipalayam, India. Their services include Back Office Outsourcing and Call Center Services.
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    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 50 - 249 employees
    • Toronto, Canada
    Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.
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    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Stratford, Canada
    Established in 2005, MoneyIQ is a Back Office Outsourcing company. The company specializes in Back Office Outsourcing.
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    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Toronto, Canada
    Launched in 1941, Crawford & Company, a large Back Office Outsourcing company, is located in Toronto, Canada. Their team provides Back Office Outsourcing.
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    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 2 - 9 employees
    • London, Canada
    TVA, a small Back Office Outsourcing company, is headquartered in London, Canada. Their services include Back Office Outsourcing.
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    Industries

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