Top 100 Back Office BPO Services in Canada
The Best of November 2024
Looking for a top non-voice BPO service provider in Canada?
Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.
To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best Canada Back Office BPO Firms
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1
- $10,000+
- 250 - 999 employees
- Dorval, Canada
CanadaDirect is an outbound marketing company headquartered in Dorval, Canada. The company was founded in 1987, and has a team of 40 employees who specialize in voice services, and provide some non-voice BPO/back office services. Their small team works mostly with enterprise and mid-market businesses, but they do work with some small businesses. The businesses they serve are mainly in the consumer products & services, financial services, and business services industries.
Industries
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2
- $5,000+
- 250 - 999 employees
- Calgary, Canada
SureCall is a call service agency headquartered in Calgary, Canada, with an office in Denver. Since 1982, their team of fewer than 250 has offered voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises. Call center services include answering, telemarketing, and other inbound services. Their BPO services focus on customer service, data entry & processing, and other back-office services.
Clients
- Sofina Foods Inc.
Industries
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3
- Undisclosed
- 250 - 999 employees
- Toronto, Canada
LexReception is a telecommunications firm founded in 2011. Based in Portland, Ore., the team of 2 employees specializes in voice services and non-Voice BPO/Back office services. They mainly serve clients in the legal industry.
Clients
- The Law Office of Robert David Malove
Industries
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4
- $1,000+
- 10 - 49 employees
- Calgary, Canada
Founded in 2012, The Virtual Gurus is a non-voice bpo/back office services company. Their small team is in Calgary , Canada and specializes in non-voice bpo/back office services, voice services, IT managed services, and web development.
Clients
- https://vendor.clutch.co/vendor/dashboard/portfolio/2131606
Industries
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5
- Undisclosed
- 50 - 249 employees
- Toronto, Canada
24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.
Industries
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6
- Undisclosed
- 10 - 49 employees
- North Vancouver, Canada
Freelancer Aid is a marketing firm founded in Dhaka, Bangladesh in 2016 with fewer than 50 members. They specialize in back-office services, market research, and email marketing solutions for clients in the industries of advertising, business services, and IT.
Clients
- SAAS
Industries
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7
- Undisclosed
- 10 - 49 employees
- Vancouver, Canada
LAT Multilingual Translation & Marketing is a small translation company. Founded in 1999, the agency is headquartered in Montreal, Canada. Their team focuses on translation.
Industries
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8
- $1,000+
- 250 - 999 employees
- Calgary, Canada
Headquartered in Calgary, Canada, Line One Contact Centres Inc is a telephone answering service. The midsize team focuses on voice services, non-voice bpo/back office services, and business consulting. The firm was launched in 2001.
Industries
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9
- Undisclosed
- 50 - 249 employees
- Edmonton, Canada
Comm Alert is a midsize call center service. The Edmonton, Canada-based company was founded in 1993. Their team focuses on voice services.
Industries
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10
- $1,000+
- 50 - 249 employees
- Montreal, Canada
Omnie Integrated Services Inc., a non-voice bpo/back office services company, was established in 2020. The company specializes in non-voice bpo/back office services and voice services and has a small team.
Industries
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11
- Undisclosed
- 50 - 249 employees
- Edmonton, Canada
Non-voice bpo/back office services company Consentia Inc. Is located in Edmonton, Canada. They offer non-voice bpo/back office services, voice services, ECM consulting and SI, transcription, and more and were established in 1972.Read MoreIndustries
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12
- Undisclosed
- 50 - 249 employees
- Surrey, Canada
Koala Customer Care is a customer service outsourcing company located in Surrey, Canada. The midsize team focuses on customer service outsourcing and sales outsourcing. The agency was launched in 2017.
Industries
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13
- Undisclosed
- 2 - 9 employees
- Toronto, Canada
Founded in 2015, Flex Legal Network is a Back Office Outsourcing company. The agency focuses on Back Office Outsourcing.Read MoreIndustries
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14
- $1,000+
- 2 - 9 employees
- Toronto, Canada
Process Server Toronto is a Back Office Outsourcing company. The team is located in Toronto, Canada, and their services include Back Office Outsourcing.Read MoreIndustries
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15
- $1,000+
- 1,000 - 9,999 employees
- Montréal, Canada
Alteka, a large answering service, is based in Montréal, Canada. Their services include Call Center Services and Back Office Outsourcing.Read MoreIndustries
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16
- $1,000+
- 250 - 999 employees
- Vaughan, Canada
Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.Read MoreIndustries
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17
- $1,000+
- 10,000+ employees
- Winnipeg, Canada
Launched in 2001, 24-7 INTOUCH is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.Read MoreIndustries
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18
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Reliable Data Entry is a Back Office Outsourcing company. They were launched in 1985 and specialize in Back Office Outsourcing.Read MoreIndustries
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19
- $1,000+
- 1,000 - 9,999 employees
- Toronto, Canada
Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.Read MoreIndustries
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20
- $1,000+
- 1,000 - 9,999 employees
- Mississauga, Canada
Established in 1996, Symcor is an IT managed services company. The team offers IT managed services and Back Office Outsourcing.Read MoreIndustries
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21
- $1,000+
- 250 - 999 employees
- Toronto, Canada
Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.Read MoreIndustries
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22
- $1,000+
- 250 - 999 employees
- Mississauga, Canada
MJR Capital Services is a midsize Back Office Outsourcing company. Launched in 1995, the team specializes in Back Office Outsourcing and Call Center Services.Read MoreIndustries
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23
- $1,000+
- 250 - 999 employees
- Halifax, Canada
Midsize Back Office Outsourcing company Blue Ocean, is based in Halifax, Canada and Bathurst, Canada. The team offers Back Office Outsourcing and IT strategy consulting.Read MoreIndustries
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24
- $1,000+
- 50 - 249 employees
- Richmond Hill, Canada
Back Office Outsourcing company Octacom was founded in 1976. The midsize team specializes in Back Office Outsourcing.Read MoreIndustries
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25
- $1,000+
- 50 - 249 employees
- Markham, Canada
Nimble is a midsize Markham, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and IT managed services.Read MoreIndustries
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26
- $1,000+
- 2 - 9 employees
- Toronto, Canada
Small Back Office Outsourcing company Elshadai Business Solution, is headquartered in Toronto, Canada and Uppilipalayam, India. Their services include Back Office Outsourcing and Call Center Services.Read MoreIndustries
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27
- $1,000+
- 50 - 249 employees
- Toronto, Canada
Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.Read MoreIndustries
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28
- $1,000+
- 10 - 49 employees
- Stratford, Canada
Established in 2005, MoneyIQ is a Back Office Outsourcing company. The company specializes in Back Office Outsourcing.Read MoreIndustries
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29
- $1,000+
- 1,000 - 9,999 employees
- Toronto, Canada
Launched in 1941, Crawford & Company, a large Back Office Outsourcing company, is located in Toronto, Canada. Their team provides Back Office Outsourcing.Read MoreIndustries
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30
- $1,000+
- 2 - 9 employees
- London, Canada
TVA, a small Back Office Outsourcing company, is headquartered in London, Canada. Their services include Back Office Outsourcing.Read MoreIndustries
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