Looking for a top business process outsourcing company in Philadelphia?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Philadelphia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Philadelphia BPO Services

  • 1
    Undisclosed
    10 - 49 Employees
    King of Prussia PA

    Specialty Answering Service is a call center outsourcing firm based in King of Prussia, Penn. Founded in 1985, they have about 30 employees and work with a national network of freelance customer support specialists. Their services consist of voice customer support and non-voice business process outsourcing.

    Clients
    Bausch+Lomb
    Fujitec
    Colwell Banker
    Notable Project

    Specialty Answering Service serves as a dispatch and management center for a produce distributor. The client has an extensive range of end-clients and delivery providers that requires considerable monitoring and attention to detail. By migrating their dispatch to Specialty Answering Service, the client saved about 520 labor hours per month with comparable outcomes.

    "Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous. Things have run smoothly so far." — Manager, Food Producer

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  • 2
    $10,000+
    50 - 249 Employees
    Philadelphia PA

    VSA, Inc. is a B2B telesales company headquartered in Haddon Township, N.J. They also have an office in Philadelphia. The company, founded in 2001, has a team of 100 people who specialize in voice services. They mostly work with mid-market businesses, but also have small and enterprise clients. Working across industries, they have built expertise in the health care, education and manufacturing and logistics industries.

    Clients
    Healthcare Administrative Partners
    Care Logistics
    Edwards Life Sciences
    School Wise Press
    Industries
    Notable Project

    VSA, Inc. provided lead generation and appointment setting services for a software company. The client wanted to identify business owners that they could potentially partner with. VSA, Inc. conducted research and developed a list of potential companies, and set up meetings for the client with the C-Suite individuals of those companies. After working with the company, the client received new business. 

    “VSA exceeded our expectations, successfully delivering qualified leads that led to new business.” — Director of Business Development, Software Company 
     

  • 3
    Undisclosed
    50 - 249 Employees
    Hamilton Township NJ

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Industries
    Notable Project

    Answering Service Care offers ongoing call center services for an IT technology and consulting company. This involves responding to both general inquiries and third-party clients. The team continues to excel at building a positive rapport with the client and external stakeholders.

    "They have maintained a very effective workflow." – CEO, IT Tech & Consulting Company

  • 4
    $1,000+
    10 - 49 Employees
    Norristown PA

    Pereus Marketing is a marketing agency located in King of Prussia, Pennsylvania. Founded in 2014, Pereus Marketing has about 10 employees. They specialize in voice services, direct marketing, marketing strategy, market research and business consulting. 

    Industries
    Notable Project

    Pereus Marketing helped an insulation company generate leads. They found events such as tradeshows, staffs them, and sets appointments with potential buyers. Their team generated about 15-20% of the client's leads so far. 

    "They do really well and their communication is clear. They use Google Docs to take leads and update the spreadsheets at each event."  Owner, Insulation Company

  • 5
    Undisclosed
    50 - 249 Employees
    Willow Grove PA

    Answer America is a voice services outsourcing firm headquartered in Willow Grove, Penn. with over 50 other locations in the United States. Established in 1998, they have over 400 employees and serves the business services, financial services, healthcare, media, and utilities industries. They mostly offer voice-based customer support, but they provide some back-office outsourcing options as well.

    Industries
    Notable Project

    Answer America provides outbound lead generation over the phone for a hospitality firm. The client wanted to reach a specific potential client base with voice calls and found their pricing attractive. Their agents perform over 50 outbound calls a day with a consistent performance in terms of conversion.

    "We are very pleased with the services we receive. It has increased our sales and generated an increase of 37% in business revenue. They also help keep our customer demands and needs relevant to us at all times." — HR Executive, Hospitality Firm

  • 6
    $1,000+
    1,000 - 9,999 Employees
    Princeton NJ
    AthenaHealth is a non-voice bpo/back office services company. They are in Watertown, Massachusetts; San Francisco, California; Princeton, New Jersey and Belfast, Maine and have a large team that focuses on non-voice bpo/back office services and voice services. The agency was founded in 1997.
    Industries
  • 7
    $1,000+
    1,000 - 9,999 Employees
    Princeton NJ
    GEP is a large Clark, New Jersey-based non-voice bpo/back office services company. They specialize in non-voice bpo/back office services and were launched in 1999.
    Industries
  • 8
    $1,000+
    1,000 - 9,999 Employees
    Wilmington DE
    TSI is a non-voice bpo/back office services company. Their large team is in Wilmington, Delaware and Metro Manila, Philippines. The company offers non-voice bpo/back office services.
    Industries
  • 9
    Undisclosed
    250 - 999 Employees
    Cherry Hill NJ
    (v)WeCare Technology, a non-voice bpo/back office services and answering service, was founded in 2003. Their midsize team is headquartered in Cherry Hill, New Jersey and provides non-voice bpo/back office services and voice services.
  • 10
    $1,000+
    1,000 - 9,999 Employees
    Cherry Hill NJ
    Bluechip Call Center, an answering service company, was founded in 2004. Their large team is based in Noida, India; Seattle, Washington and Cherry Hill, New Jersey and provides voice services.
    Industries
  • 11
    Undisclosed
    250 - 999 Employees
    Cherry Hill NJ
    Non-voice bpo/back office services and call center company MRS BPO, LLC is in Cherry Hill, New Jersey. The company provides non-voice bpo/back office services and voice services and is midsize.The company was founded in 1991.
  • 12
    $1,000+
    50 - 249 Employees
    Wilmington DE
    NetSet RCM Services is a non-voice bpo/back office services company located in New York, New York and Wilmington, Delaware. The midsize team specializes in non-voice bpo/back office services, voice services, and Artificial Intelligence and was established in 2011.
    Industries
  • 13
    $1,000+
    250 - 999 Employees
    Philadelphia PA
    PRWTech is an answering service in Philadelphia, Pennsylvania and Washington, District of Columbia. The company offers voice services and has a midsize team.The company was established in 2014.
    Industries
  • 14
    $1,000+
    10 - 49 Employees
    upper darby PA

    ITAdOn is an IT firm based in Upper Darby, Pa. with more than 10 experts. Since their founding in 2011, they have offered IT managed services, IT strategy consulting, and cloud consulting solutions for various clients.

    Clients
    Allsoftsolution
    Notable Project

    ITAdOn provided server solutions for a software solutions company. The company needed a dedicated cPanel server for website management. The server has been running well thus far.

    “There were no improvements needed.” - Senior Engineer, Software Solutions Company

  • 15
    Tessera ITeS Private Limited Logo

    Tessera ITeS Private Limited

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    $5,000+
    50 - 249 Employees
    Philadelphia PA
    Tessera ITeS Private Limited is a Pune, India-based call center service. They focus on voice services, non-voice bpo/back office services, digital strategy, and web design and were launched in 2019.
    Industries
  • 16
    Undisclosed
    50 - 249 Employees
    King of Prussia PA
    Patient Calls, a call center, was founded in 1998. The midsize team specializes in voice services. The agency is located in King of Prussia, Pennsylvania.
  • 17
    Main Line Telecommunications Logo

    Main Line Telecommunications

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    $1,000+
    10 - 49 Employees
    Aston PA
    Established in 1954, Main Line Telecommunications is a call center service. They are headquartered in Aston, Pennsylvania and have a small team. The company offers voice services and non-voice bpo/back office services.
  • 22
    $1,000+
    2 - 9 Employees
    Blue Bell PA
    Lighthouse is a telephone answering service. They are based in Blue Bell, Pennsylvania and have a small team. Their team specializes in voice services.
  • 23
    $5,000+
    10 - 49 Employees
    Allentown PA
    Answering service company ProphetLogic was launched in 2017. Their small team is headquartered in Allentown, Pennsylvania and focuses on voice services.
    Industries
  • 24
    Digital Minds BPO Services Logo

    Digital Minds BPO Services

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    $1,000+
    10 - 49 Employees
    Wilmington DE
    Phone answering service Digital Minds BPO Services was founded in 2010. Their small team is in Naga, Philippines and Wilmington, Delaware. Their services include voice services, non-voice bpo/back office services, search engine optimization, pay per click, and more.
    Industries
  • 30
    Undisclosed
    2 - 9 Employees
    Hamilton Township NJ
    Based in Hamilton Township, New Jersey, ATRIA Consulting, LLC is a human resources agency. The company offers HR services, non-voice bpo/back office services, and voice services and is small.The company was launched in 2006.
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT