Consentia Inc.

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Non-voice bpo/back office services company Consentia Inc. Is located in Edmonton, Canada. They offer non-voice bpo/back office services, voice services, ECM consulting and SI, transcription, and more and were established in 1972.

Client Insights

Industry Expertise

Business services

15%

Education

15%

Energy & natural resources

15%

Legal

15%

Medical

15%

Non-profit

15%

Real estate

10%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 35%

Enterprise (>$1B) 35%

Common Project Size

<$10K 2 projects

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
4 Reviews

Consentia Inc. was hired by a community non-profit organization to manage the secure destruction and disposal of paper files during an office move. The project involved the safe removal and destruction of numerous records containing personal information, in line with FOIP regulations. Consentia provided a comprehensive service, from supplying boxes and advising on packing, to pick-up of items. The client highly praised Consentia's customer service, noting their politeness, promptness, and flexibility with non-traditional business hours.

For the Holiday Inn Express & Suites St. Albert, Consentia Inc. was engaged to digitize important files and shred old documents. The hotel needed to maintain extensive documentation over a long period, which required substantial storage and organization. Consentia assisted by destroying unnecessary documents and digitizing and organizing all files for easy access. The client selected Consentia based on their high ratings, cultural fit, and good value for cost, and was satisfied with their work.

Bilt Construction hired Consentia Inc. to scan old architectural and engineering documents. The project involved scanning large scale drafting documents and categorizing them based on client and project. The client selected Consentia for their good value for cost and alignment with company values. The client was pleased with Consentia's work, noting their professional handling of the project.

Timeliness

5.0

Service Excellence

5.0

Value

4.8

Would Recommend

5.0

Awards

128805

2024

126816

2024