Top 100 Big Data Operations & Process Improvement Consultants

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Top 100 Big Data Operations & Process Improvement Consultants

May 2022
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List of the Best Big Data Operations and Process Improvement Consultants

  • 1
    • Scheduling

      4.6
    • Quality

      4.6
    • Cost

      4.4
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 1,000 - 9,999 employees
    • L'viv, Ukraine

    N-iX is an Eastern European software development service company with headquarter in Lviv, Ukraine. Founded in 2002, N-iX has increased its presence in six countries spanning Europe and the US.

    With more than 1,700 employees, N-iX offers expert solutions in cloud computing, data analytics, embedded software, IoT, machine learning, business intelligence, and other tech domains covering a wide variety of sectors, including finance, manufacturing, telecom, supply chain, to name a few.
    Being in business for almost two decades, the company has formed strategic partnerships with a variety of global industry leaders and Fortune 500 companies, including OpenText, Gogo, Lebara, Currencycloud, Fluke, Discovery Limited, and many others.

    Clients

    • Fortune 500 companies
    • Office Depot
    • TuneIn
    • Fluke

    Industries

    Notable Project

    N-iX is a cloud solutions company’s IT staff augmentation partner. They provide a dedicated QA team, and they’ve also worked on data ingestion and migration from a SQL Server data warehouse to GCP.

    "Their work is consistently good, we get the product we want out of it, and they deliver it on time."

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  • 2
    • Scheduling

      4.7
    • Quality

      4.6
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 250 - 999 employees
    • Katowice, Poland

    JCommerce is a software company based in Katowice, Poland, with offices in six other cities in Poland. Founded in 2005, the team of 318 specializes in custom software development, IT staff augmentation, and BI and big data consulting and SI. They work primarily with midmarket, focusing on information technology, manufacturing, and financial services.

    Clients

    • Aras Corp
    • Backbase
    • Boozt
    • Bystronic

    Industries

    Notable Project

    A wholesale building materials company partnered with JCommerce to develop a data model on Qlik Sense. This data model will enable the client to better understand and visualize their business performance.

    "I can expect them to reply right away whenever I need something. For me, that’s a huge advantage."

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  • 3
    • Scheduling

      4.5
    • Quality

      4.7
    • Cost

      4.3
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 250 - 999 employees
    • Poznań, Poland

    Netguru is a consultancy, product design, and software development company founded in 2008. The company works with large brands and fast-growing startups in the financial, education, or even robotics industries. Netguru has completed more than 700 projects and has 700+ people on board working from all over the world. 

    Clients

    • Volkswagen
    • OLX
    • Keller Williams
    • Damac

    Industries

    Notable Project

    Netguru has taken over the development and maintenance efforts of an advertising company. They use Python to update the system code and improve its UI, and they're currently building a client-centric system.

    "Their flexibility and professionalism unfailingly meet our timelines, needs, and budget."

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  • 4
    • $5,000+
    • 1,000 - 9,999 employees
    • St. Petersburg, FL

    Innowise Group is a software development company based in Vitebsk, Belarus with additional locations in Kiev, Ukraine and London. They were founded in 2007 and have 75 employees. Along with custom software development, they also excel at UX/UI design, IT strategy consulting, application testing, and IT staff augmentation.

    Clients

    • Terraces.io
    • Voka
    • Belyagdar
    • Instatsport

    Industries

    Notable Project

    A building equipment and materials company tapped Innowise Group to scale their internal staff. The team helped refine internal management protocols and technology. 

    "They have a unique work style, communication skills, and a passion for what they do."

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  • 5
    • $25,000+
    • 250 - 999 employees
    • Warszawa, Poland

    ITMAGINATION is a technology services company in Warsaw, Poland with more than 400 employees. Established in 2008, they do customer software development, web development, and BI and big data consulting. ITMAGINATION primarily serves midmarket–enterprise clients in the financial services, business services, and utilities sectors.

    Clients

    • Kabbage
    • Greenlight
    • BNP Paribas
    • L'Oréal

    Industries

    Notable Project

    ITMAGINATION is working on making enhancements to a POS platform using DynamoDB, MySQL, and ElastiCache. The team has also done mobile development work using Swift and Java for iOS and Android respectively.

    "The team’s knowledge, work ethic, and professionalism are all very impressive."

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  • 6
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 1,000 - 9,999 employees
    • Santa Clara, CA

    Founded in 2001, Trianz is a strategic agency headquartered in Santa Clara, Calif. with offices all over the United States, including Boston, Chicago, and Seattle.Their team has over 1,000 employees that specialize in big data consulting, cloud consulting, and IT strategy consulting. 

    Clients

    • High Tech
    • Insurance & Financial Services
    • Food and Retail
    • Manufacturing

    Industries

    Notable Project

    Trianz audited a consumer housing provider’s data warehouse and provided recommendations on improvements and strategies, as well as implemented Teradata solutions.

    "Their staff has breadth of knowledge, experience, and it’s clear they can handle large enterprise clients."

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  • 7
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Dataforest is a data science and web development agency based in Kyiv, Ukraine with an office in New York. Their team of 10 has offered services in BI & big data consulting & SI, custom software development, and web development to small and midmarket businesses since their founding in 2018. They are proficient in multiple frameworks, including Django, ReactJS, and WordPress, and use languages such as Python, JavaScript, and Visual Basic.

    Clients

    • AM Trading
    • IDN
    • Columb Trade
    • Unilever, BSG,Deeplegal, Little Giant Marketing, .

    Industries

    Notable Project

    DataForest was hired by a furnishing company several times to carry out different custom software development projects for them. They were repeatedly hired for their fair costing and professionalism.

    "I never felt like I was being strung along, unable to reach someone quickly to report issues."

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  • 8
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.0
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 1,000 - 9,999 employees
    • Toronto, Canada

    Adastra is a data & analytics company based in Toronto with offices in Prague; Bangkok; Frankfurt, Germany; Sofia, Bulgaria; Bratislava, Slovakia; and Calgary, Canada. The company, founded in 2000, has more than 1,000 employees and provides BI & big data consulting & SI, cloud consulting & SI, IT managed services, and IT strategy consulting services. Adastra serves enterprise and smaller-sized companies in various industries that include financial services, retail, and telecommunications.

    Industries

    Notable Project

    An automotive company needed a centralized solution to help them track their financial situation worldwide. They hired Adastra to deliver such a solution while meeting all of the major KPIs that were set.

    "There is nothing to dislike as everything is very collaborative and our project works very well."

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  • 9
    • $75,000+
    • 50 - 249 employees
    • Atlanta, GA

    Hatchworks Technologies is an Atlanta-based digital technology services firm that was founded in 2016. Currently, their team includes about 18 employees. Hatchworks Technologies provides custom software development, BI & big data consulting & SI, cloud consulting & SI, mobile app development, AI, and IoT development.

    Clients

    • AT&T
    • Diebold Nixdorf
    • Cricket Wireless
    • Charter Communications

    Industries

    Notable Project

    HatchWorks Technologies led four projects for a national healthcare company. They supported the implementation of many systems, one of which saw the firm switch from a centralized model to a decentralized one. 

    “Overall, HatchWorks exceeded our expectations; they had truly daunting tasks, but they more than delivered.”

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  • 10
    • $250,000+
    • 1,000 - 9,999 employees
    • Kraków, Poland

    Software Mind is a global IT services company headquartered in Krakow, Poland, with offices in Warsaw, Rzeszow, and Bielsko-Biala in Poland as well. Founded in 1999, their team of 116 works with clients from startups to enterprises to offer assistance in custom software development, enterprise app modernization, and BI & big data consulting & SI. They mainly work in the medical and financial services industries.

    Clients

    • Corelogic
    • Dell
    • Backbase
    • CallCredit

    Industries

    Notable Project

    A software company needed to scale up their product development team with experts. Software Mind provided a pool of resources and delivered custom development work using JavaScript and other languages.

    "They stood out for their ability to deliver technology."

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  • 11
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Nicosia, Cyprus

    InData Labs is a Data Science and AI-powered solutions provider headquartered in Cyprus with a team of 80+ employees distributed across Europe and U.S. Since 2014, the company has successfully delivered 150+ projects helping clients to grow their businesses by implementing Big Data analytics solutions for actionable insights extraction, predictive analytics and recommender engines, NLP, image/video analysis and object detection, human body pose estimation and tracking solutions. InData Labs has its own R&D center operating in the sphere of Machine Learning, Computer Vision and AI Software Development. They serve midmarket and enterprise businesses in a variety of industries.

    Clients

    • Wargaming.net
    • AsstrA
    • Captiv8
    • FLO

    Industries

    Notable Project

    InData Labs acts as an outsourced full stack development team for a mobile app development firm. The goal is to develop a custom AI system, and they handle both the front- and backend aspects of the app.

    "Not only is the team is fully capable of delivering what we want, but they also deliver in a timely manner."

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  • 12
    • $10,000+
    • 50 - 249 employees
    • Warszawa, Poland

    Appsilon Data Science is a data science company founded in 2013 and located in Warsaw, Poland. The team of fewer than 50 employees serves mostly enterprises in the IT, business services, health care and medical, and retail industries. Their services include custom software development, BI, big data and consulting, SI, and AI

    Industries

    Notable Project

    Appsilon developed a software that could replace a biotech company's Excel-based calculations. The team built the app in R Shiny, introduced data loading functions, and incorporated the client’s formulas.

    "They maintained high standards throughout. They constantly gathered and incorporated our feedback into the product."

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  • 13
    • $5,000+
    • 250 - 999 employees
    • Noida, India

    Polestar Solutions & Services is an IT services company with locations in Mumbai and Noida, India. Since 2012, their team of 150+ specializes in BI & big data consulting & SI, IT managed services, IT strategy consulting, and staff augmentation for mostly midmarket clients. 

    Clients

    • Havells
    • Orient
    • Paytm
    • HCL Technologies

    Industries

    Notable Project

    An IT services firm tasked Polestar Solutions & Services with developing a consolidated dashboard using .NET and SQL. They integrated the dashboard with reporting and an existing application. Their work consolidated business processes.

    "They delivered a comprehensive dashboard very promptly." – Group Technical Manager, IT Services Firm

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  • 14
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Lisboa, Portugal

    Altar.io is a product and software development company based in Lisbon, London, and Milan. Founded in 2015, the team of 20 provides end-to-end IT services in web, mobile, and cloud. They also provide UX/UI design, development, and software deployment. They are cross-industry, with a specialty in fintech and work with companies of all sizes.

     

    Clients

    • Apiax
    • Synch
    • Fave
    • QuartalFS

    Industries

    Notable Project

    To prepare for a pilot release, a SaaS firm hired Altar.io for custom software development support. The team helped the client implement key alterations for their product.

    "Their team completed everything on time, communicated effectively, and went above and beyond."

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  • 15
    • $1,000+
    • 2 - 9 employees
    • Vancouver, Canada

    Custom software development company deltAlyz Corp. Is in Vancouver, Canada. Founded in 2019, the small team focuses on custom software development, BI & big data consulting & SI, Artificial Intelligence, enterprise app modernization, and more.

    Clients

    • Government of Canada
    • Tamvoes
    • Pudus™ Lifestyle Co.
    • Mueller Water Products

    Industries

    Notable Project

    deltAlyz Corp. is a wholesale company’s ERP reporting partner. They help the client create reports and ensure the smooth flow of information from the ERP system to the warehouse. 

    "They’re such a pleasure to work with."

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  • 16
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.4
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 1,000 - 9,999 employees
    • New York, NY

    Keyrus is a digital consulting agency that has been offering BI and Big Data consulting, IT strategy consulting, Cloud consulting, and SI services to their clients in the retail, business services, and financial services industries since 1996. Their 10,000 employees are based out of their offices in London, NYC, LA, D.C., France, and Toronto. 

     

    Clients

    • Shake Shack
    • AB InBev
    • Remy Cointreau
    • Heineken

    Industries

    Notable Project

    Keyrus provides BI development services for a lighting manufacturer — specifically, they're migrating the client's current BI tool to Tableau. 

    "They've been extremely flexible and helpful with anything that we request."

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  • 17
    • $250,000+
    • 1,000 - 9,999 employees
    • Minneapolis, MN

    Founded in 1995, Coherent Solutions is a software development agency that offers web development, custom software development, and mobile app development services to their mid-market, enterprise, and small business clients in the IT, healthcare, and other industries. Their 10,000 employees are based out of offices in Minneapolis, Minn., Minsk, and Sofia. 

    Clients

    • LifeTime Fitness
    • Daikin
    • WEX Health
    • MTS Systems

    Industries

    Notable Project

    Coherent Solutions is augmenting the development team of a fitness franchise. They provide technical expertise, design, development, and testing for an iOS and Android development project.

    “I have full confidence in their abilities, and I’ve come to appreciate their support and commitment to us.”

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  • 18
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Lisboa, Portugal

    Kalinax is a big data agency based in Lisbon, Portugal with more than two experts. Founded in 2016, they specialize in big data and business consulting services for clients ranging from startups to enterprises in the industries of telecommunications, transportation, and more.

    Clients

    • Right People Group
    • Oxford University Press
    • Crown Worldwide Group

    Industries

    Notable Project

    Kalinax provides market research services for a wellness and fitness agency. The team is responsible for developing strategies, targeting the client's high-ROI market.

    "Their commitment to learning about our business and doing all the necessary research at the start was impressive."

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  • 19
    • Scheduling

      4.6
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 50 - 249 employees
    • New York, NY

    Elasticiti is a New York-based strategic analytics solutions firm founded in 2012 with no more than 10 members. They specialize in big data consulting and AI solutions for mid-market and enterprise-level firms in the fields of advertising and media.

    Clients

    • NBCUniversal
    • Fox
    • Disney
    • ViacomCBS

    Industries

    Notable Project

    Elasticiti provided data engineering services for an entertainment company. The company lacked automated data solutions which resulted in manual reporting. Elasticiti helped with data prep and data pipeline work, improving the efficiency of the company’s operations.

    “I knew that we could count on them for anything that we tasked them with, and my team had much more capability to handle other challenges that we faced as a result of the acquisition.” - Vice President, Entertainment Company

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  • 20
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Sahibzada Ajit Singh Nagar, India

    DataToBiz is an AI and Data Science Consulting Firm in Chandigarh, India. They are an innovative team of around 50 professionals. They have helped various SMEs and Enterprises round the globe to solve their business problems with Data Engineering solutions. Their core services include Business Intelligence, Computer Vision, Data Warehousing and Artificial Intelligence.

    Clients

    • GetMee
    • DiGiSPICE Technologies
    • Speero
    • McDonald's

    Industries

    Notable Project

    DataToBiz created Power BI reports for a wind turbine company. They had been referred by other companies for a custom report.

    "They were willing to answer to our questions quickly."

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  • 21
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 50 - 249 employees
    • Warszawa, Poland

    SoftwareMill is a software and consultancy company based in Warsaw, Poland. Founded in 2009, they have 40 employees who provide services including custom software development, big data consulting, blockchain development, and AI. 

    Clients

    • Paidy
    • Reco.se
    • SwissBorg
    • Intelli Messaging

    Industries

    Notable Project

    SoftwareMill helped develop a web app that detects a person's skin type and color for an e-commerce solutions company. The team worked on AI and ML algorithms, as well as Shopify and Google Cloud integrations.

    "Their professionalism and vast knowledge of AI and ML were impressive."

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  • 22
    • $5,000+
    • 50 - 249 employees
    • Florianópolis, Brazil

    BIX Technology is a big data company based in Florianopolis, Brazil. Founded in 2012, the team of less than 50 specializes in BI and big data consulting and SI, web development, and IT strategy consulting. They work primarily with enterprise and midmarket clients, mainly in the consumer products and services, and retail industries.

    Clients

    • Brazilian big players in ceramic coating
    • retail and manufacturing such as Portobello
    • Grupo Soma
    • Embraco and others (confidential)

    Industries

    Notable Project

    BIX Technology provides BI development services for a women's clothing brand. They're building a BI solution that will allow the client to monitor product performance.

    "We're impressed with how very involved they are in the project."

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  • 23
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 2 - 9 employees
    • Fleet, United Kingdom

    Ei Square is a big data analytics company. The Fleet, United Kingdom-based company was launched in [node:field_pp_year_founded:value]. The small team provides BI & big data consulting & SI and IT strategy consulting.

    Clients

    • Fintech
    • Social Housing

    Industries

    Notable Project

    Ei Square provided business intelligence and process streamlining services. They leveraged their expertise by decommissioning old reports and automating the migration of data through dashboards into reports. 

    "In my view, I have full confidence." 

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  • 24
    • Scheduling

      4.5
    • Quality

      4.7
    • Cost

      4.7
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 250 - 999 employees
    • Wrocław, Poland

    Unity Group was founded in Poland and has been perfecting delivery of IT services and technology solutions to medium and large companies for over 20 years. With over 220 employees, Unity Group provides its clients with custom software development, Kentico-based implementations, IT systems integrations, machine learning and business intelligence solutions, master data management, omnichannel strategy and e-commerce solutions development, legacy system transformation, and digital transformation guidance.

    Clients

    • Leroy Merlin
    • PPG Industries
    • Baxter
    • Volkswagen

    Industries

    Notable Project

    Unity Group handled a WSO2 integration, analyzing the client's software architecture and executing a series of mini-integrations, including with Salesforce. Currently, they're implementing an ID and login tool. 

    "They have a client-centric approach."

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  • 25
    • $10,000+
    • 250 - 999 employees
    • Stuttgart, Germany

    Instinctools is a prominent software development and IT services firm based in Stuttgart, Germany with an additional office in Belarus. Founded in 2000, they have over 200 employees and provide sophisticated software engineering support, including custom software development, web and mobile development, and data-driven business intelligence.

    Clients

    • Swiss Red Cross
    • Daimler
    • Fujitsu
    • SAP

    Industries

    Notable Project

    *instinctools provides ERP customization for a tv services and media company. They help the client with Odoo ERP software integration to match and connect with BI tools for analytics and data visualization.

    "They are very responsive and effective in customizing the system, trying to engineer and offer the best fit solution."

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  • 26
    • $50,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Sigma Software is a software development partner with 1300+ employees. Founded in 2002, the company is headquartered in Ukraine and has offices in the U.S., Canada, the U.K., Israel, Sweden, and Poland. They help clients from startups to Fortune 500 brands with software product and custom solutions development. Their expertise spans across web and app development, digital transformation, Big Data, AI/ML, AR/VR, and IoT.

    Clients

    • Volvo
    • Scania AB
    • KnorrBremse
    • AstraZeneca

    Industries

    Notable Project

    Sigma Software was hired to develop an outdoor encyclopedia app. The app allowed users to access various information when hunting, hiking, and more.

    "Their project management style was up-front, honest, and diligent."

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  • 27
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 1,000 - 9,999 employees
    • Ra'anana, Israel

    Fayrix is a software development company based in Herzliya, Israel with an office in Curitiba, Brazil. Founded in 2005, and currently employing over 1500 employees, Fayrix provides web development, mobile app development and BI & big data consulting. Fayrix provides services to clients in a wide variety of industries. 

    Clients

    • Despite the majority of our projects are protected with NDAs
    • which we strictly follow and respect
    • it is honourable to mention that we have developed data science solutions for the world’s largest DIY retailer and augmented IT teams of top 2 banks in Eastern Europe.

    Industries

    Notable Project

    Fayrix worked with an air carrier to set up an inventory optimization system for the client's subsidiary maintenance, repair, and operating supply organization. Using Python and Node.js, Fayrix's system collects, processes, and analyzes data, builds and runs forecast models, and implements the necessary repair and supply systems. 

    "Their [Fayrix] communication is very good, and they always deliver results within the expected schedule." - Head of Big Data, Air Carrier

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  • 28
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 50 - 249 employees
    • Sofia, Bulgaria

    Sciant is an IT development provider located in Sofia, Bulgaria. Established in 2016, their 85–90 employees are also housed in their second office in Olomouc, Czechia. Primarily serving midmarket clients in the hospitality and transportation sectors, the team provides custom software development in addition to consulting on AI, Big Data, and Blockchain.

    Clients

    • Avalara
    • DHISCO
    • DHL
    • RateGain

    Industries

    Notable Project

    Sciant is providing React development services for a ticketing solutions provider. They provided two frontend developers to support the development of an app.

    "I appreciate their experienced and engaged developers that provide cost-effective solutions."

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  • 29
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $50,000+
    • 50 - 249 employees
    • Sofia, Bulgaria

    Melon is a software development agency that has offices in Sofia, Bulgaria and Skopje, Macedonia. Since 2003, the agency and its team of about 155 have specialized in web development and mobile app development, but also provide custom software development, app testing, and IT strategy consulting. Melon works primarily with midmarket businesses 

    Clients

    • Coca-Cola Hellenic
    • Royal Philips
    • Accenture
    • Skrill

    Notable Project

    A digital media platform hired Melon to build a platform for digital media providers to upload content. They developed the CMS and embed player, working on the front- and backend. They also assisted with QA.

    "It was an excellent cooperation. They knew what they were talking about."

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  • 30
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 250 - 999 employees
    • Atlanta, GA

    Vates is a software development firm that offers IoT development, BI and big data consulting, and custom software development to small business, enterprise, and mid-market clients in the telecommunications, financial, and consumer products services industries. Founded in 1991, their 350+ employees are based across the globe in Aventura, Fla., Sausalito, Calif., Buenos Aires and Cordoba, Argentina, and Santiago, Chile.

     

    Clients

    • IBM
    • Oracle
    • Siemens
    • HP

    Industries

    Notable Project

    Vates provided automation of test coaching services for an insurance company. The team handled test automation with Selenium, Python, and performance tests with Jmeter.

    "Hiring was an extremely simple process, and excellent coaching was obtained."

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