Zallpy Digital

Zallpy Digital was hired by the Head of IT of an elevator company to enhance the customer experience by developing a unified application hub. The goal was to consolidate all the solutions that are part of the customer's digital journey onto a single platform while also bolstering security. Zallpy Digital was chosen due to their high ratings, budget-friendly pricing, and cultural fit. A team of 2-5 employees from Zallpy Digital worked on the project, which involved the development of an omnichannel platform. Key deliverables included new financial development, net promoter score integration, user profile MVP, and equipment details MVP for the web platform. For the mobile platform, improvements included remote call via QR code, UX/UI enhancements, lean inception with key user, and a host of other features aimed at improving user experience and functionality.