Top 90 Government Answering Services

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Top 90 Government Answering Services

The Best of January 2026

Looking for a top government answering service?

Answering services can play a key role in the success of a business. This support service can minimize customer service expenses. 

List of the Best Government Answering Services Companies

  • 1
    (26 Reviews) 4.8

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    250 - 999 employees
    Warszawa, Poland

    Simply Contact is a Warszawa, Poland-based Customer Service Outsourcing company. The midsize agency was established in 2013. Their services include Customer Service Outsourcing, Call Center Services, and Back Office Outsourcing.

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    Clients

    Wizz Air Office of the President of Ukraine Fareportal Airportr

    Industries

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  • 2
    (34 Reviews) 4.7

    Timeliness

    4.2

    Service Excellence

    4.1

    Value

    4.0

    Would Recommend

    4.8
    $1,000+
    250 - 999 employees
    Orlando, FL

    Answering service company XACT was founded in 1998. Their midsize team is in Orlando, Florida and Unity, Maine. XACT focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Back Office Outsourcing, and more.

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    Clients

    Culinary Institute of America

    Industries

  • 3
    (17 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    4.5
    $5,000+
    1,000 - 9,999 employees
    Mahwah, NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

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    Clients

    TIME Magazine

    Industries

  • 4
    (27 Reviews) 4.5

    Timeliness

    0.8

    Service Excellence

    0.9

    Value

    0.8

    Would Recommend

    4.4
    Undisclosed
    250 - 999 employees

    Evoice is a phone services firm headquartered in Los Angeles California, that was established in 1995. Their team of over 1,000 employees offers voice services, transcription, inbound appointment scheduling, and virtual receptionist services.

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    Clients

    Fire Recovery USA

    Industries

  • 5
    (10 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.7

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    L'viv, Ukraine

    Located in Lviv, Ukraine, BPO Nextdoor is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services and was founded in 2012.

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    Industries

  • 6
    (4 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    London, England
    Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.
    Read More

    Clients

    Hafilat Industry LLC

    Industries

  • 7
    (13 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Toronto, Canada

    24H Virtual is a voice and customer service agency based in Toronto with over 10 employees. They specialize in voice services for small and mid-market companies in the fields of transportation, education, and financial services.

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    Industries

  • 8
    (8 Reviews) 4.9

    Timeliness

    5.0

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    4.9
    Undisclosed
    250 - 999 employees
    Tallahassee, FL

    PATLive is a voice services provider based in Tallahassee, Fla. and founded in 1990. They specialize in voice services. They offer support in multiple languages, customizable scripts, video calls, and text messaging.

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    Clients

    Brovil Associates LLC

    Industries

  • 9
    (9 Reviews) 4.8

    Timeliness

    4.4

    Service Excellence

    4.6

    Value

    4.9

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Quezon City, Philippines
    Sourcefit is an IT managed services company. The large Honolulu, Hawaii-based company was founded in 2009. Their team focuses on IT managed services, IT staff augmentation, Call Center Services, Back Office Outsourcing, and more.
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    Industries

  • 10
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $50,000+
    50 - 249 employees
    Edmonton, Canada
    Business Continuity Management company CommAlert was founded in 1993. Their midsize team is in Edmonton, Canada; Saskatoon, Canada and Calgary, Canada. CommAlert offers Business Continuity Management, Call Center Services, Building Security Services, and Business Consulting.
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    Industries

  • 11
    (14 Reviews) 4.2

    Timeliness

    0.4

    Service Excellence

    0.4

    Value

    0.4

    Would Recommend

    4.0
    Undisclosed
    10 - 49 employees
    Chesapeake, VA

    MAP Communications is an employee-owned virtual receptionist and live 24-hour answering service headquartered in Chesapeake, Va. Founded in 1991, their team of 65 focuses on industries like business services, real estate, education, healthcare, government, legal, and hospitality and leisure. They specialize in voice services.

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    Clients

    Coca-Cola

    Industries

  • 12
    (10 Reviews) 4.6

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.2

    Would Recommend

    4.7
    $1,000+
    1,000 - 9,999 employees
    Bristol, CT

    American Customer Care is a call center outsourcing firm based in Bristol, Conn. with call centers in Iowa and Pennsylvania. They were established in 1986, and have over 1000 employees. American Customer Care exclusively provides voice services, including surveys and market research, answering, and customer support.

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    Industries

  • 13
    (3 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.7

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    50 - 249 employees
    St. John's, Canada

    Telelink is a voice services and BPO company headquartered in St. John's, Canada. Founded in 1965, their team of over 50 serves small and midmarket businesses in industries such as real estate, utilities, and more.

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    Clients

    Weatherford

    Industries

  • 14
    (1 Reviews) 4.0

    Timeliness

    4.0

    Service Excellence

    4.0

    Value

    5.0

    Would Recommend

    5.0
    $10,000+
    1,000 - 9,999 employees
    Ajman, United Arab Emirates
    Tafaseel BPO is an answering service company located in Ajman, United Arab Emirates; Dubai, United Arab Emirates and Ajman, United Arab Emirates. The large team provides Call Center Services, Sales Outsourcing, Customer Service Outsourcing, Recruiting, and more. The company was established in 2011.
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    Clients

    Ministry of Economy

    Industries

  • 15
    (2 Reviews) 4.5

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $1,000+
    1,000 - 9,999 employees
    Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

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    Industries

  • 16
    (1 Reviews) 4.0

    Timeliness

    4.0

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    3.5
    $1,000+
    250 - 999 employees
    Lagos, Nigeria
    Established in 2005, Outcess Solutions is a non-voice bpo/back office services company. The company focuses on non-voice bpo/back office services, cloud consulting & SI, and IT managed services and has a midsize team.
    Read More

    Industries

  • 17
    (1 Reviews) 4.0

    Timeliness

    5.0

    Service Excellence

    4.0

    Value

    5.0

    Would Recommend

    5.0
    $50,000+
    1,000 - 9,999 employees
    Dubai, United Arab Emirates

    IBT, a midsize phone answering service, is based in Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; الدوحة, Qatar and Ahmedabad, India. They offer voice services, IT managed services, IT staff augmentation, HR services, and more and were launched in 2009.

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    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    $50,000+
    1,000 - 9,999 employees
    American Fork, UT
    Established in 2008, ROI CX Solutions is a call center service. Their services include Call Center Services and Back Office Outsourcing.
    Read More

    Industries

  • 19
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    50 - 249 employees
    Prishtina, Kosovo

    Sonnecto is an IT firm based in Pristine, Kosovo with more than 50 employees. Founded in 2018, they are experts in IT managed services, finance and accounting outsourcing, and custom software development solutions for small and mid-market businesses.

    Read More

    Clients

    Simplify Tenders

    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    1,000 - 9,999 employees
    Kakkanad, India
    Founded in 2002, Aabasoft, a large call center service, is in Kakkanad, India. Their team offers Call Center Services and cloud consulting & SI.
    Read More

    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    Nairobi, Kenya
    C&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
    Read More

    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Hyderabad, India
    HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    $100,000+
    250 - 999 employees
    Gafoornagar, India
    Phone answering service Voip Office is headquartered in Gafoornagar, India. They provide Call Center Services and Business Consulting and were founded in 2010.
    Read More

    Industries

  • 24
    (5 Reviews) 4.7

    Timeliness

    4.8

    Service Excellence

    4.6

    Value

    4.5

    Would Recommend

    4.7
    Undisclosed
    50 - 249 employees
    Marina del Rey, CA

    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

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    Industries

  • 25
    (1 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.0

    Would Recommend

    4.5
    $1,000+
    10 - 49 employees

    Capital Collections is a collection agency headquartered in Fresno, Calif., with an office in Richmond, Texas. Since 1996, their team of less than 10 has offered voice services to industries such as business services, health care, and government, among others.

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    Clients

    Imhoff Sunland Insurance Services

    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Farmers Branch, TX
    Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
    Read More

    Industries

  • 27
    (1 Reviews) 2.0

    Timeliness

    0.0

    Service Excellence

    0.0

    Value

    0.0

    Would Recommend

    2.5
    Undisclosed
    10 - 49 employees
    Erie, PA

    PCMSI is a professional telecommunications agency based in Erie, Pa. The company was founded in 1962 and employs a team of just under 30. They provide a range of voice services for clients in a variety of industries. 

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    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    1,000 - 9,999 employees
    Stericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
    Read More

    Industries

  • 29
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    1,000 - 9,999 employees
    Surry Hills, Australia
    Unity4 is a call center. The Surry Hills, Australia-based team specializes in Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 30
    (1 Reviews) 5.0

    Timeliness

    4.5

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    El Cajon, CA

    Answer California is a voice support outsourcing firm based in El Cajon, Calif., just outside of San Diego. Founded in 1998, Answer California has just under 13 employees. They exclusively provide voice service outsourcing. Their specific call center services include automatic answering, order processing, and customer service.

    Read More

    Industries

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