TeaCup Lab

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TeaCup Lab is a UI/UX firm based in Madrid, Spain. Founded in 2016, their team of 8 serves clients in the finance and automotive sectors. Services include market research and usability testing.

Client Insights

Industry Expertise

Automotive

20%

Medical

15%

Other industries

15%

Business services

10%

Financial services

10%

Hospitality & leisure

10%

Supply Chain, Logistics, and Transport

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 50%

Common Project Size

<$10K 4 projects

$10K-$49K 2 projects

$1,000,000-$9,999,999 1 project

Clients

  • Google

Highlights from Recent Projects

Overall Rating

5.0
7 Reviews

TeaCup Lab was hired by a User Research agency based in London to conduct user research for the Spanish element of a global project. The goal of the project was to evaluate the look and feel of desktop and mobile page designs, assess marketing components and uncover potential usability issues. The team at TeaCup Lab, consisting of an interviewer, a project assistant, an office manager, and a translator, was selected for their user research expertise. Due to client confidentiality, specific details about the project could not be disclosed.

Ferpection, a UX research consultancy, hired TeaCup Lab to conduct user testing in Spain. The project involved hiring users and conducting a user test in Europe for one of Ferpection's clients. The CEO of TeaCup Lab and other consultants were involved in the project. The vendor was selected based on a recommendation.

A UX research agency based in the Netherlands engaged TeaCup Lab to conduct user tests in Spanish due to a lack of Spanish expertise within their team. The scope of work included conducting usability interviews in Spanish, translating the script, brainstorming about the topics in the interview, and joining the recap with insights at the end of the day. The team from TeaCup Lab consisted of Paulina and Stefano. The vendor was chosen based on a previous successful collaboration.

Timeliness

4.9

Service Excellence

5.0

Value

4.9

Would Recommend

4.9