Top 100 Usability Testing Companies in New York City

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Top 100 Usability Testing Companies in New York City

The Best of March 2024

Looking for a top usability testing agency in New York City?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

Jump to Most Reviewed Companies

List of the Best New York City Usability Testing Services

  • 31
    (2 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    ustwo is a digital design studio based in London with around 250 employees. Since its start in 2004, the team has provided web design and development, e-commerce development, mobile development, and UX/UI design services for large companies in a variety of industries.  

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    Clients

    • Google
    • Sky
    • Ford
    • Qantas

    Industries

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  • 32
    (24 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.1
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Coalesce is a New York City-based development shop with expertise in software, web, mobile app development, and UX/UI. Founded in 2006, Coalesce has a small team of about 10 employees, all of whom are committed to building exciting and engaging products for mostly mid-market companies. They also have a small business and enterprise presence.

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    Clients

    • Air Liquide
    • The Creative Factor
    • AMC Networks
    • Inman News

    Industries

  • 33
    (3 Reviews) 4.7
    • Timeliness

      4.3
    • Service Excellence

      4.7
    • Value

      4.5
    • Would Recommend

      4.7
    • $100,000+
    • 250 - 999 employees
    • New York, NY

    AMP Agency was founded in Boston in 1995 and has grown to more than 400 employees in Los Angeles, New York, Seattle, and Austin, Texas. AMP Agency serves mainly enterprise clients on web design and development, UI/UX design, SEO, PPC, and social media marketing.

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    Clients

    • Hasbro
    • Maybelline New York
    • Garnier
    • Southwest Airlines

    Industries

  • 34
    (34 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Together is a full-service agency that builds brands, websites and digital products for good tech companies around the world.

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    Clients

    • Unit
    • Stytch
    • Amazon
    • Mosaic

    Industries

  • 35
    (6 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • New York, NY

    Prototypical is a UX design agency located in New York. They have about 2 employees. Founded in 2018, they continue to provide UX/UI design, e-commerce development, and web design services. Primarily, their clients are midmarket firms and small businesses in e-commerce, business services, and retail. 

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    Clients

    • KOSE
    • Albion
    • Starbird
    • Phocuswright

    Industries

  • 36
    (30 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

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    Clients

    • Google
    • News Corp
    • Automattic
    • Rolling Stone

    Industries

  • 37
    (5 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.8
    • $75,000+
    • 2 - 9 employees
    • New York, NY

    Product design company Nessa is located in New York, New York. The small company was founded in 2020. Their team provides product design, web design, custom software development, ux/ui design, and more.

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    Clients

    • Inveterate
    • Pack
    • Mockingbird

    Industries

  • 38
    (7 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Swarm Digital Marketing is a digital marketing agency based in New York City and Tampa, Florida, founded in 2016. They have about 10 employees, and serve small and midmarket clients in all types of industries and sectors, from doctors and medical groups, lawyers, E-commerce sellers, to military contractors. Services include SEO, website development, digital marketing, and branding.

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    Industries

  • 39
    (6 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.8
    • $5,000+
    • 50 - 249 employees
    • Secaucus, NJ

    Moweb Technologies is an app development company based in Ahmedabad, India. Founded in 2008, their team of 58 employees provide mobile app development, custom software, and enterprise app modernization services.

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    Clients

    • Caterpillar (www.cat.com)
    • Sons of Anarchy (US TV Series)
    • California State Government
    • Warner Brothers

    Industries

  • 40
    (14 Reviews) 4.6
    • Timeliness

      4.5
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.7
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Incepteo is an innovation-led ‘IDEA TO MARKET’ technology services firm providing 360-degree offerings starting from software development, hosting, support, and digital marketing. Our mantra is to deliver growth outcomes with entrepreneurial vision, effective user experience, and innovation. We bring start-up know-how, corporate maturity, and strategic techno- entrepreneurial experience on the table from inception to growth phases.

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    Clients

    • Geodis
    • Betterlogic
    • Capium
    • Vision Engineering

    Industries

  • 41
    (15 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2009 in New York City, Small Planet is a mobile app development company that produces top quality mobile apps for both iOS and Android devices, including 25 App Store Category #1’s. The close-knit team works in Brooklyn, NY, offering user experience (UX) and design for mobile and web, smart device and touchscreen development, quality assurance and user testing, product management, and consulting services. They also recently started a Machine Learning Lab to work on some exciting AI-related projects.

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    Clients

    • Aetna
    • Boehringer Ingelheim
    • Stoney Clover Lane
    • Disney Publishing Worldwide

    Industries

  • 42
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 2 - 9 employees
    • South Orange, NJ

    7 Layer Studio is a branding agency based in Maplewood, New Jersey. The small agency was established in 2004. Their team specializes in branding, graphic design, video production, and web design.

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    Industries

  • 43
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 2 - 9 employees
    • New York City, NY
    Mint Media, a web design agency, is headquartered in Montréal, Canada. The small team offers web design, ux/ui design, web development, custom software development, and more. The agency was founded in 2019.
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  • 44
    (12 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    noformat is a strategic design agency based in New York City. The agency, founded in 2001, has a team of more than 15 that provides web design, UX/UI design, web development, mobile app development, graphic design, logo, print design, and packaging design services. noformat serves mid-market and other-sized companies in various industries that include advertising & marketing, arts & entertainment, and business services.

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    Clients

    • Coca-Cola
    • Heineken
    • Capital One
    • Grand Marnier

    Industries

  • 45
    (7 Reviews) 4.8
    • Timeliness

      4.6
    • Service Excellence

      4.8
    • Value

      4.4
    • Would Recommend

      4.9
    • $25,000+
    • 50 - 249 employees
    • Brooklyn, NY

    User experience design company Athlon: digital brand and product is in London, United Kingdom; Brooklyn, New York; Toronto, Canada and Sofia, Bulgaria. The midsize agency was launched in 2009. Their team focuses on ux/ui design, product design, web design, web development, and more.

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    Industries

  • 46
    (16 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.3
    • Would Recommend

      5.0
    • $25,000+
    • 2 - 9 employees
    • New York, NY

    Lickability is a New York-based boutique software studio founded in 2009. Their 7-person team offers services in mobile app development and wearable app development, along with application testing, management, and support.

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    Clients

    • The Atlantic
    • Houseparty
    • Meetup
    • Jet.com

    Industries

  • 47
    (10 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      4.8
    • Value

      4.8
    • Would Recommend

      4.4
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Appetizer Mobile is a digital marketing and application developer headquartered in New York. The company was founded in 2009 and consists of 17 employees. They specialize in mobile app development, UX/UI design, and enterprise app modernization, and work heavily with companies in the entertainment, gaming, and business services industries.

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    Clients

    • HBO
    • Lady Gaga
    • Joe Girardi
    • Del Friscos Restaurant Group

    Industries

  • 48
    (12 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • Brooklyn, NY

    Suits & Sandals is a brand communications agency that was founded in 2011. Headquartered in Brooklyn, N.Y., the company consists of 11 employees. They specialize in branding, digital strategy, and web design. They primarily serve midmarket companies in the nonprofit, IT, and media industries.

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    Clients

    • Arturo.ai
    • Trialbee
    • Vault Health
    • Gentle Beast

    Industries

  • 49
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    Blenderbox is a digital agency based in New York and established in 1999. Their team of 24 employees focus on web development, UX/UI design, and web design for primarily small businesses and nonprofits.

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    Clients

    • NYC Office of Technology and Innovation - OTI
    • NYC Department of Education
    • NYC Mayor’s Office for Economic Opportunity
    • NYC Mayor's Office for Climate and Environmental Justice

    Industries

  • 50
    (29 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Gramercy Tech is a boutique technology company offering UX/UI design, custom software development, AR/VR development, and IT consulting services. Founded in 2003, Gramercy Tech has a team of about 30 employees who work with clients across industries – business services, consumer products, education, and more.

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    Clients

    • Acxiom
    • Bentley
    • Buick
    • Cadillac

    Industries

  • 51
    (15 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    Gonni Agency is a UX and branding agency based in Buenos Aires, Argentina. Founded in 2012, their team of around 10 employees specializes in UI/UX design and branding.

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    Clients

    • Diamond Kinethics
    • EL1
    • Lead Sports
    • Religion of Sports

    Industries

  • 52
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • New York, NY

    Alley Interactive is a web development firm based in New York City with an additional office in Burlington, Vt. Founded in 2010, the team of 73 specializes in web development, web design and UX/UI design. They work primarily with midmarket clients in the media industry.

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    Clients

    • The Henry J. Kaiser Family Foundation
    • New York Post
    • The Brookings Institution
    • Reporters Committee for Freedom of the Press

    Industries

  • 53
    (1 Reviews) 5.0
    • Timeliness

      4.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • New York, NY

    RMG is a digital commerce agency that provides various services ranging from web design and development to branding and digital strategy. They were established in New York in 2013 and now have over 400 employees worldwide. The team supports midmarket businesses in the retail and e-commerce industries.

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    Clients

    • H-E-B
    • cbdMD
    • Camofire
    • Hanky Panky

    Industries

  • 54
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    Reflections is a New York based digital innovations lab. They were founded in 1999 and have a team of 16 employees. They specialize in web development, mobile app development, and UX/UI design. They mainly work with small business and mid-market clients in the advertising, consumer products, and business services industries. 

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    Clients

    • The Shade Store
    • Aveeno
    • State Farm
    • Draft Kings

    Industries

  • 55
    (1 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2012, Raxo is located in New York. Their team of 20 employees provides branding, marketing strategy, and UX/UI design services.

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    Clients

    • BBC
    • HBO
    • Coloredge
    • Ultra Music

    Industries

  • 56
    (7 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      4.9
    • $1,000+
    • 2 - 9 employees
    • New York, NY

    Percepted is a design and branding firm founded in 1986 and based in New York with fewer than 10 members. They specialize in branding, web design, and UX/UI design services.

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    Clients

    • Pratt Center
    • The Music & Play Station
    • Bend in the Road Productions, Inc.
  • 57
    (11 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.7
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Brooklyn, NY

    L+R is an international design & technology studio and boutique strategy consulting firm founded in Brooklyn, New York City in 2012. The firm is made up of 25 skilled strategy, design and technology consultants, specializing in brand identity systems, go-to-market strategy consulting, technology strategy, UX/UI design, and next-generation mobile application development. They have offices in Brooklyn, Barcelona, Los Angeles and Milan and work with middle-market and Fortune 500 clients.

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    Clients

    • Amazon Web Services
    • The Estée Lauder Companies
    • Hilton Worldwide
    • Louis Vuitton

    Industries

  • 58
    (27 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.6
    • Would Recommend

      4.9
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    Majestyk is a mobile app development company headquartered in New York, NY. Founded in 2011, the team of about 15 employees offers both app development and UX design for small, mid-market, and enterprise clients.

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    Clients

    • IBM
    • Citi Bank
    • Ally Auto
    • Cognitoys

    Industries

  • 59
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • Woodbridge Township, NJ
    Based in Woodbridge Township, New Jersey, TRN GROUP USA Inc. Is a small web development company. The team focuses on web development.
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    Industries

  • 60
    (5 Reviews) 4.6
    • Timeliness

      4.5
    • Service Excellence

      4.6
    • Value

      4.6
    • Would Recommend

      4.8
    • $10,000+
    • 2 - 9 employees
    • New York, NY

    Weil & Jones is an IT firm that was founded in 2002. The company is headquartered in New York and consists of less than 10 employees. They specialize in custom software and web development, primarily to midmarket clients.

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    Clients

    • McKinsey & Co.
    • EO Products
    • USA for UNHCR
    • Swipesho LLC

    Industries

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