Top 100 Usability Testing Companies in New York City

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Top 100 Usability Testing Companies in New York City

The Best of December 2024

Looking for a top usability testing agency in New York City?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

Jump to Most Reviewed Companies

List of the Best New York City Usability Testing Services

  • 31
    (6 Reviews) 5.0
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.8
    • Would Recommend

      4.8
    • Undisclosed
    • 50 - 249 employees
    • Jersey City, NJ
    Located in Ahmedabad, India, Webelight Solutions is a midsize social media marketing agency. They focus on social media marketing, content marketing, email marketing, search engine optimization, and more and were established in 2014.
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    Clients

    • Sarvadhan
    • Navodaya Transport
    • Cold Watch
    • Your e-Locker

    Industries

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  • 32
    (26 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • New York, NY
    Phenomenon Studio is a Wrocław, Poland-based UX company. The agency specializes in UX/UI Design, Branding, Web Design, Custom Software Development, and more and is midsize.The agency was founded in 2019.
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    Clients

    • AirPortr

    Industries

  • 33
    (7 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $50,000+
    • 50 - 249 employees
    • New York, NY
    Web Solutions NYC, a midsize SEO company, is in New York, New York. Launched in 2007, the team focuses on search engine optimization, web design, ux/ui design, web development, and more.
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    Industries

  • 34
    (32 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $1,000+
    • 50 - 249 employees
    • New York, NY

    Duck Design, a web design agency, is in London, United Kingdom. The small agency was launched in 2020. Their services include web design, ux/ui design, graphic design, product design, and more.

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    Clients

    • Farsight

    Industries

  • 35
    (11 Reviews) 4.6
    • Timeliness

      4.6
    • Service Excellence

      4.7
    • Value

      4.4
    • Would Recommend

      4.7
    • $5,000+
    • 50 - 249 employees
    • New York, NY

    Rapptr Labs is an app development firm based in Jersey City, N.J. The firm, founded in 2018, has a team of around ten that provides mobile app development, UX.UI development, custom software development, web development, e-commerce development, wearable app development, IoT development, and AR/VR development services. Rapptr Labs serves enterprise and smaller sized-companies in various industries that include retail, consumer products & services, and health care & medical.

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    Clients

    • Realtor.com

    Industries

  • 36
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 50 - 249 employees
    • New York, NY

    RFO Solutions LLC is a small user experience company. They specialize in ux/ui design, cybersecurity, custom software development, web development, and more and were established in 2021. The agency is headquartered in , New York.

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    Industries

  • 37
    (28 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Capicua is a full-cycle digital agency based in Montevideo, Uruguay, and founded in 2010. Their team of 23 employees specializes in custom software development, UX/UI design, and mobile app development. 

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    Clients

    • KÜHL

    Industries

  • 38
    (25 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.8
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    New York-based mobile app and web development company Utility was founded in 2013. The team of about 40 engineers, digital strategists, and creative designers serves small, mid-market, and enterprise clients across all industries. They complement their development expertise with UX/UI design.

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    Clients

    • Airbnb

    Industries

  • 39
    (24 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.7
    • Would Recommend

      4.9
    • $75,000+
    • 10 - 49 employees
    • New York, NY

    Dom & Tom was founded in 2009 and has offices around the U.S. in New York, Chicago, and Los Angeles. They are an end-to-end digital product development agency that focuses on emerging technologies. Their team of 100+ created over 120 native mobile apps and worked on 400+ web projects. They specialize in research and planning, UX strategy and design, engineering, QA (quality assurance), and deployment.

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    Clients

    • Samsung

    Industries

  • 40
    (7 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $1,000+
    • 10 - 49 employees
    • New York, NY

    Swarm Digital Marketing is a digital marketing agency based in New York City and Tampa, Florida, founded in 2016. They have about 10 employees, and serve small and midmarket clients in all types of industries and sectors, from doctors and medical groups, lawyers, E-commerce sellers, to military contractors. Services include SEO, website development, digital marketing, and branding.

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    Industries

  • 41
    (30 Reviews) 4.9
    • Timeliness

      4.8
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    XWP is a web agency founded in Chelsea, Australia in 2005 with over 50 employees. They offer web development, web design, and UX/UI design solutions to mid-market and enterprise-level clients in the fields of IT and media.

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    Clients

    • Google

    Industries

  • 42
    (21 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.4
    • Would Recommend

      5.0
    • $25,000+
    • 2 - 9 employees
    • New York, NY

    Lickability is a New York-based boutique software studio founded in 2009. Their 7-person team offers services in mobile app development and wearable app development, along with application testing, management, and support.

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    Clients

    • The Atlantic

    Industries

  • 43
    (34 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.8
    • Would Recommend

      4.9
    • $25,000+
    • 10 - 49 employees
    • New York, NY

    Together is a full-service agency that builds brands, websites and digital products for good tech companies around the world.

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    Clients

    • Unit

    Industries

  • 44
    (2 Reviews) 4.5
    • Timeliness

      4.0
    • Service Excellence

      4.5
    • Value

      4.0
    • Would Recommend

      4.5
    • $50,000+
    • 50 - 249 employees
    • New York, NY

    ustwo is a digital design studio based in London with around 250 employees. Since its start in 2004, the team has provided web design and development, e-commerce development, mobile development, and UX/UI design services for large companies in a variety of industries.  

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    Clients

    • Google

    Industries

  • 45
    (5 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      5.0
    • Value

      4.4
    • Would Recommend

      4.8
    • $75,000+
    • 2 - 9 employees
    • New York, NY

    Product design company Nessa is located in New York, New York. The small company was founded in 2020. Their team provides product design, web design, custom software development, ux/ui design, and more.

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    Clients

    • Inveterate

    Industries

  • 46
    (23 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New York, NY
    The Alfam, a web design company, was established in 2013. The agency specializes in Web Design, Branding, UX/UI Design, and Low/No Code Development and has a small team.
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    Clients

    • BlackRock

    Industries

  • 47
    (3 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • New York, NY
    Code18 Interactive is a web design agency. Established in 2001, the team offers web design, ux/ui design, web development, digital strategy, and more. Their small agency is Hoboken, New Jersey-based.
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    Clients

    • Balmex
    • Babybel
    • Bacitraycin Plus
    • Bel Brands

    Industries

  • 48
    (10 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      4.9
    • Value

      4.9
    • Would Recommend

      4.9
    • $25,000+
    • 2 - 9 employees
    • New York, NY
    Quo Agency Inc, a web design company, is based in New York, New York and Quito, Ecuador. They offer Web Design, Web Development, E-Commerce Development, UX/UI Design, and more and were launched in 2016.
    Read More

    Clients

    • Nielsen
    • CardFlight (SwipeSimple)
    • Intrax
    • DashWorks

    Industries

  • 49
    (6 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.7
    • Value

      4.7
    • Would Recommend

      4.8
    • $5,000+
    • 50 - 249 employees
    • Secaucus, NJ

    Moweb Technologies is an app development company based in Ahmedabad, India. Founded in 2008, their team of 58 employees provide mobile app development, custom software, and enterprise app modernization services.

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    Clients

    • Caterpillar (www.cat.com)

    Industries

  • 50
    (12 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Scalability Inc. Is a New York, New York-based website development company. They focus on web development, mobile app development, and ux/ui design and were founded in 2017.

    Read More

    Industries

  • 51
    (15 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      5.0
    • $100,000+
    • 10 - 49 employees
    • New York, NY

    Founded in 2009 in New York City, Small Planet is a mobile app development company that produces top quality mobile apps for both iOS and Android devices, including 25 App Store Category #1’s. The close-knit team works in Brooklyn, NY, offering user experience (UX) and design for mobile and web, smart device and touchscreen development, quality assurance and user testing, product management, and consulting services. They also recently started a Machine Learning Lab to work on some exciting AI-related projects.

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    Clients

    • Aetna

    Industries

  • 52
    (12 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $50,000+
    • 10 - 49 employees
    • New York, NY

    noformat is a strategic design agency based in New York City. The agency, founded in 2001, has a team of more than 15 that provides web design, UX/UI design, web development, mobile app development, graphic design, logo, print design, and packaging design services. noformat serves mid-market and other-sized companies in various industries that include advertising & marketing, arts & entertainment, and business services.

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    Clients

    • Coca-Cola

    Industries

  • 53
    (14 Reviews) 4.6
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.6
    • Would Recommend

      4.7
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    Incepteo is an innovation-led ‘IDEA TO MARKET’ technology services firm providing 360-degree offerings starting from software development, hosting, support, and digital marketing. Our mantra is to deliver growth outcomes with entrepreneurial vision, effective user experience, and innovation. We bring start-up know-how, corporate maturity, and strategic techno- entrepreneurial experience on the table from inception to growth phases.

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    Clients

    • Geodis

    Industries

  • 54
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.9
    • Undisclosed
    • 2 - 9 employees
    • South Orange, NJ

    7 Layer Studio is a branding agency based in Maplewood, New Jersey. The small agency was established in 2004. Their team specializes in branding, graphic design, video production, and web design.

    Read More

    Industries

  • 55
    (40 Reviews) 4.8
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      4.9
    • $25,000+
    • 50 - 249 employees
    • New York, NY

    With offices in New York, Walpole, Mass., and Boston, AppsChopper is a creative mobile app development company. It was founded in 2011 and employs a team of more than 50 experts. AppsChopper specializes in mobile app development, UX/UI design, strategy, and marketing services. Its client base mainly is comprised of mid-sized companies.

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    Clients

    • Intel

    Industries

  • 56
    (26 Reviews) 4.9
    • Timeliness

      4.7
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $5,000+
    • 10 - 49 employees
    • New York, NY
    E-commerce development firm Netalico Commerce is located in San Francisco, California; Los Angeles, California; Miami, Florida and Chicago, Illinois. Launched in 2012, the small team provides E-Commerce Development, UX/UI Design, and Email Marketing.
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    Clients

    • Oatly

    Industries

  • 57
    (2 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      4.8
    • Would Recommend

      4.5
    • Undisclosed
    • 50 - 249 employees
    • New York, NY

    Alley Interactive is a web development firm based in New York City with an additional office in Burlington, Vt. Founded in 2010, the team of 73 specializes in web development, web design and UX/UI design. They work primarily with midmarket clients in the media industry.

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    Clients

    • The Henry J. Kaiser Family Foundation

    Industries

  • 58
    (11 Reviews) 5.0
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.7
    • Would Recommend

      5.0
    • $10,000+
    • 10 - 49 employees
    • Brooklyn, NY

    L+R is an international design & technology studio and boutique strategy consulting firm founded in Brooklyn, New York City in 2012. The firm is made up of 25 skilled strategy, design and technology consultants, specializing in brand identity systems, go-to-market strategy consulting, technology strategy, UX/UI design, and next-generation mobile application development. They have offices in Brooklyn, Barcelona, Los Angeles and Milan and work with middle-market and Fortune 500 clients.

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    Clients

    • Amazon Web Services

    Industries

  • 59
    (10 Reviews) 4.8
    • Timeliness

      4.9
    • Service Excellence

      5.0
    • Value

      4.8
    • Would Recommend

      4.4
    • $10,000+
    • 10 - 49 employees
    • New York, NY

    Appetizer Mobile is a digital marketing and application developer headquartered in New York. The company was founded in 2009 and consists of 17 employees. They specialize in mobile app development, UX/UI design, and enterprise app modernization, and work heavily with companies in the entertainment, gaming, and business services industries.

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    Clients

    • HBO

    Industries

  • 60
    (12 Reviews) 5.0
    • Timeliness

      4.8
    • Service Excellence

      5.0
    • Value

      4.9
    • Would Recommend

      5.0
    • $10,000+
    • 2 - 9 employees
    • Brooklyn, NY

    Suits & Sandals is a brand communications agency that was founded in 2011. Headquartered in Brooklyn, N.Y., the company consists of 11 employees. They specialize in branding, digital strategy, and web design. They primarily serve midmarket companies in the nonprofit, IT, and media industries.

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    Clients

    • Arturo.ai

    Industries

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