The Best CRM Consulting Firms in the UK

Looking for a top CRM company in the United Kingdom?

CRM consultants can take your company to the next level and beyond. They can help manage your company's relationships and interactions with customers.

To assist you in your search for a partner, we’ve compiled this list of the top CRM consultants in United Kingdom. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best United Kingdom CRM Consulting Firms

  • 1

    Bluewolf

    Bluewolf is a global Salesforce consulting agency based in New York, with offices in San Francisco, Boston, Atlanta, and London. Founded in 2000, their team of about 1,200 employees provides services for enterprise and mid-market businesses. They specialize in CRM consulting, IT managed services, system information, and cloud consulting.

    Notable Project

    Bluewolf designed marketing automation tools for a solar panel manufacturer based on the Eloqua platform, in collaboration with the client's Salesforce CRM system. They act as the bridge between the two systems to provide custom solutions.

    "I can tell you that we’ve definitely reduced costs. They’ve performed very well overall." Global Online Marketing Manager, Solar Panel Manufacturer

    Former clients
    Stanley Black & Decker
    Lenovo
    Nuance
    American Red Cross
    $ $ $ $ $
    equalizer $50,000+
    group1,000 - 9,999 Employees
    place London, United Kingdom
    5.0
    5.0
    1 Clutch review
    Awards

    Salesforce Partner Innovation Awards Winner (2015, 2016, 2017)

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  • 2

    Tkxel

    TkXel is a mobile app and web development company founded in 2007. With its headquarters in Reston, Va., and an office in Lahore, Pakistan, they have a team of 318 employees. Their services include mobile app development, web development, and custom software development. They primarily serve small and midmarket clients. 

    Notable Project

    TkXel provided web development services for a marketing and advertising agency. They helped migrate a custom architecture that included e-commerce, search, browsing, and advertising functions. The project involved NodeJS, .NET, AngularJS, PHP, Java and Ruby. Efficiency of the company has increased because of the partnership with TkXel. 

    “I appreciate the fact that, even though they are an offshore company, in order to stimulate a project in its early stages, TkXel sent their developers and lead partners onsite to work with our team and gain a familiarity with what our needs are." – CTO, Marketing and Advertising Company 

    Former clients
    Verizon
    Toyota
    NBC Universal
    Groupon
    $ $ $ $ $
    equalizer $10,000+
    group250 - 999 Employees
    place London, United Kingdom
    4.9
    4.9
    20 Clutch reviews
  • 3

    Plus Your Business!

    Plus Your Business! is a digital marketing agency and HubSpot consultancy based in Cardiff, Wales. Founded in 2013, they employ two staff experienced in digital marketing and HubSpot management for various companies seeking renewed business growth. They specialize in content marketing, PPC, SEO, email marketing, SMM, and digital strategy.

    Notable Project

    Plus Your Business! provided a variety of digital marketing services to generate leads and increase sales for a business services company. Along with HubSpot automation, they performed Google Ads and social media management services. Due to the work by Plus Your Business!, the client has seen a 20-percent growth per year.

    “We now have clarity on the marketing space and how to support the sales team. We’ve grown an average of 20 percent per year. The marketing work Plus Your Business! has done contributed to our growth.” – CEO, Business Services Company

    Former clients
    The Coaching Room
    Rescape Innovation Ltd
    Another Big Production
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Cardiff, United Kingdom
    5.0
    5.0
    5 Clutch reviews
  • 4

    Unosquare, LLC

    Founded in 2009, Unosquare, LLC is headquartered in Lake Oswego, Ore. with other locations in Guadalajara, Mexico, and Belfast, U.K. With more than 600 employees, they provide software testing and development services, combined with their staff augmentation services to meet software engineering needs, using nearshore development professionals.

    Notable Project

    A caller ID company hired Unosquare, LLC to provide software engineering and QA resources. Assisting on various projects, Unosquare provided daily support in all aspects of application development.

    "I have been most impressed with the caliber of the technical resources provided by Unosquare." – Senior Director Software Engineering, Caller ID Company

    Former clients
    Vesta
    Harvard Business Publishing
    Foundation Medicine
    Edwards Lifesciences
    Axis Bank
    $ $ $ $ $
    equalizer $25,000+
    group250 - 999 Employees
    place Belfast, United Kingdom
    4.9
    4.9
    11 Clutch reviews
  • 5

    DataArt

    DataArt is a software engineering firm in München, Germany; Zug, Switzerland; London, England; and New York. Founded in 1997, they have about 3,000 employees that serve mainly midmarket and small-business clients in the financial, healthcare, and IT sectors. Services include custom software development, enterprise app modernization, and UI/UX design.

    Notable Project

    DataArt provided QA services for a financial institution. In order to help facilitate a smooth transformation, their team tested credit card payments, billing, and other automated functionalities. Their work has received positive feedback and helped detect bugs and issues.

    “The substantial parts are that they’re really transparent and responsive.” – VP & CTO, Financial Institution

    Former clients
    Apple Leisure Group
    Cancer Research UK
    Nasdaq
    Credorax
    Ocado
    $ $ $ $ $
    equalizer $50,000+
    group1,000 - 9,999 Employees
    place London, United Kingdom
    5.0
    5.0
    12 Clutch reviews
  • 6

    CyberPal

    CyberPal is a Microsoft consulting partner based in Manchester, United Kingdom. Founded in 2019, their fresh team of 3–4 employees serves small to mid-sized clients across a range of industries. They focus on CRM consulting and system integrations, but they also provide web and mobile app development.

    Notable Project

    CyberPal developed a website for a local bakery. The team designed the client's logo, streamlined the platform's SEO-sensitivity, and targeted pertinent keywords. Much to the client's satisfaction, they established the client's credible digital presence.

    "The site makes my business look much more professional, and they'll help me grow. It was a hobby to begin with, but it's turned into something much bigger." — Owner, Local Bakery Business

    Former clients
    For Sweet Moments
    The Russian Ltd.
    Elysium Experiences
    $ $ $ $ $
    equalizer

    Undisclosed

    group2 - 9 Employees
    place Manchester, United Kingdom
    5.0
    5.0
    2 Clutch reviews
  • 7

    Hyphen Business Solutions Limited

    Hyphen Business Solutions Limited is a business agency founded in Wilmslow, England in 2020 with more than two members. They specialize in CRM consulting, business consulting, and other IT consulting solutions for both small and medium-sized companies.

    Notable Project

    Hyphen Business Solutions Limited provided CRM implementation solutions for an engineer access solution company. The company not only needed a working CRM solution but also needed to train all involved stakeholders. Hyphen Business Solutions Limited took over the management of the project, which lessened the company’s own workload.

    “Hyphen carried out user training across our organization and answered any questions we had in the weeks after the training.” - Managing Director, Engineer Access Solution Company

    Former clients
    HAKI AB
    Span Access Solutions Limited
    Cold Start Coffee Company
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Manchester, United Kingdom
    5.0
    5.0
    1 Clutch review
  • 8

    FJB Digital

    Founded in 2017, FJB Digital is a digital consultancy that is headquartered in North Berwick, U.K. They have a small team of under 10 employees who offer web design, IT strategy consulting, CRM consulting, and e-commerce development. Their primary clients include small businesses from a range of industries.

    Notable Project

    FJB Digital revamped the web design of a historical organization, improving the overall look and navigation. The team also implemented Salesforce to aggregate databases. Both tasks resulted in notable praise from site users, though it was their customer-oriented responsiveness that stood out most.

    "Even if I encountered an issue over the weekend and had to send them an email, they would come back with an answer or sort it out for me." – Secretary, Historical Organization

    Former clients
    Eyemouth Freezers
    Standing Council of the Baronetage
    Helping Go CIC
    Shellwood Blake
    Scottish Sentencing Council
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place North Berwick, United Kingdom
    5.0
    5.0
    6 Clutch reviews
  • 9

    Preface Studios

    Preface Studios is a WordPress agency located in Farnham, England. Founded in 2006, they have a team of 5 employees who provide web development and design as well as digital strategy services. They tailor their services to midmarket and small business clients in the following industries: business services, education, arts, entertainment, and music. 

    Notable Project

    Preface Studios developed mockups and then an InVision prototype of WordPress website for the client of a PPC marketing agency. After two rounds of revisions, they built the website and integrated features to support SEO and PPC initiatives. The end product decreased the client's bounce rate and increased organic search visibility.

    "The project flowed well." — Digital Marketing Consultant, PPC Marketing Agency

    Former clients
    Lactalis
    NHS
    Allport Cargo Services
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Farnham, United Kingdom
    5.0
    5.0
    3 Clutch reviews
  • 10

    FHL

    FHL is a software consultancy headquartered in Crewe, UK with an additional location in Stoke-on-Trent. Founded in 2007, they have 145 employees. Their services include consulting and integration for ERP and CRM systems, application management and support, web development, and other digital business transformation options.

    Notable Project

    FHL conducted a NetSuite implementation for a French wine wholesaler. The client was planning on expanding to new markets, and needed to upgrade their software tools to do so effectively. FHL's team analyzed their business needs, and delivered a NetSuite cloud solution to support the client's distributed teams. The client especially praised the robust functionality of FHL's integrations, which they said will more than adequately support their operations for their next phase.

    "They’re extremely competent. Even though the project itself isn’t enormous, it’s still relatively complex. We’ve been able to approach each step of the process with care and meticulous attention to detail." — Co-Founder, Wine Wholesaler

    Former clients
    Appellations
    Allied Hygiene
    Wigan Warriors
    Cineflix
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Crewe, United Kingdom
    5.0
    5.0
    3 Clutch reviews
    Awards

    NetSuite EMEA Partner

  • 11

    twentysix

    twentysix is a full-service digital communications agency based in Leeds, United Kingdom. Founded in 1996, twentysix's 168 employees provides a host of different services such as web design, e-commerce development, mobile app development, and SEO for mainly midmarket and enterprise businesses.

    Notable Project

    twentysix worked with this insurance company to only present front-end designs for a direct-to-market product but was soon brought back to build the entire website. twentysix designed the website and is now using .NET developers in an efficient and agile manner.

    "We were very impressed by the designs their team came up with, the people they brought to the table, and the way they translated ideas into actual designs." – Project Manager, Insurance Company

    Former clients
    NHS Blood and Transplant
    UK Trade and Investment
    New Era
    Superbreak
    $ $ $ $ $
    equalizer

    Undisclosed

    group50 - 249 Employees
    place Leeds, United Kingdom
    4.5
    4.5
    1 Clutch review
    Awards

    The Drum Awards Nominee (2014) , EPiServer Website Awards Winner (2015) , Northern Digital Awards: Best in Affiliate Marketing (2016) , RAR+ Awards: Best Digital Animation (2017) , Prolific North Awards: Video of the Year (2018)

  • 12

    Kurve Limited

    Kurve is a boutique digital marketing agency based in London. The agency, founded in 2008, has a team of around ten that provides SEO, PPC, social media marketing, content marketing, and CRM consulting & SI services to various companies.

    Notable Project

    A data company hired Kurve to help with marketing growth, user aquisition, and PPC campaignsto reduce cost-per-acquisition and increase the pipeline to their sales teams. The Kurve team worked to understand the company's product, their ideal customer profile, their competitors, and the challenges they face in the market. From what they found, Kurve developed a multi-channel advertising plan, working with the company's team on creative concepts and the execution of the campaigns. The engagement resulted in a highly significant increase in MQL velocity.

    "They were open and innovative partners." - VP Growth, Data Company

    Former clients
    Everline
    Investec
    Market Invoice
    Thru.
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place London, United Kingdom
    4.8
    4.8
    2 Clutch reviews
  • 13

    6Minded

    Founded in 2013, 6Minded is a marketing and advertising agency that offers content marketing, digital strategy, and marketing strategy services to their mid-market and enterprise clients in the business services, IT, and healthcare industries. Their 50 employees are based out of offices in Chicago and Krakow.

    Notable Project

    6Minded recently worked on an advertising campaign for a revenue enablement partner. They rebranded a site and migrated the existing content for that client.

    “Despite a very tight timeline, our new website was published on time. The website will be a huge impact for future business opportunities.” — Executive Assistant, Revenue Enablement Partner

     

    Former clients
    Roughguides.com
    Docplanner.com
    Diamonds.net
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place London, United Kingdom
    4.9
    4.9
    9 Clutch reviews
  • 14

    ARCH

    ARCH is a digital solutions firm specializing in the design, development, and hosting of websites, mobile apps, and business systems. They also have extensive experience in e-commerce, intranet, e-learning, CMS and CRM systems. Founded in 2005 and headquartered in London, with an office in Gateshead, U.K., their team consists fo fewer than 10 employees. 
     

    Notable Project

    ARCH worked with a computer software company to develop a mobile application for a client. The project encompassed the design of the application from infancy, planning and developing all aspects of the UI through to full design prototypes and the finished product. 

    “The project success was demonstrated in the functionality of the solution. The app solved a problem for our client by making information more portable and readily available.” – Managing Director, Computer Software Company. 
     

    Former clients
    Nestle
    Willmott Dixon
    DMA
    Gateshead Council
    BBMV
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Gateshead, United Kingdom
    4.8
    4.8
    13 Clutch reviews
  • 15

    DOIT Software

    Founded in 2014, DOIT Software is an IT company based in Boston, Mass., with other offices in California and Ukraine. Its team of 25 specializes in mobile and e-commerce development, as well as UX/UI design.The client appreciated DOIT Software's ability to work overtime to meet deadlines, as well as their quick response times despite a significant time zone difference.

    Notable Project

    DOIT Software was hired by a consultancy to built an iOS app to accompany an existing Android app. DOIT Software also assisted with a digital business card product the consultancy created.

    "Before major releases, a part-time QA person spends a few days testing it before we push it to the App Store which results in a smooth launch and everything working great." - Business Consultant, Consultancy

    Former clients
    Sellvana
    Ideo Solutions
    Inigo
    Vonnlighting
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place London, United Kingdom
    4.9
    4.9
    17 Clutch reviews
  • 16

    ROAST

    ROAST is a digital performance agency based in London. The agency, founded in 2015, has more than 50 employees and provides digital strategy, PPC, SEO, CRM consulting & SI, content marketing, conversion optimization, and social media marketing services. ROAST serves midmarket and other-sized companies in various industries that include financial services, retail, and transportation.

    Notable Project

    A business software company hired ROAST to help them with the migration of the websites they acquired while maintaining the SEO equity of these sites. They also addressed the IA issue of one of these websites. The engagement was later expanded to include ongoing SEO services that include  essential and time-intensive keyword tracking, analysis, and giving recommendations. To date, eight websites have been successfully migrated and a significant increase in organic traffic has been noted.

    "They're good as managing expectations with deadlines and hitting them." - Web Team Head, Business Software Company

    Former clients
    Experian
    Tranline
    Freesat
    GoCompare
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place London, United Kingdom
    5.0
    5.0
    1 Clutch review
    Awards

    Business Culture Awards Winner (2020) , UK Agency Awards Winner (2018) , The Drum: Winner, Agency Business Awards (2019) , The Drum: Finalist, Search Awards (2019)

  • 17

    Hub Masters

    The Blue Cube is a digital marketing agency based in Birmingham, England. They were founded in 2004 and have a tight-knit team of about 10 employees. They work with small businesses in a variety of industries including healthcare. 

    Notable Project

    The Blue Cube redesigned a WordPress website for a manufacturing company. They made the site mobile-friendly and incorporated multilingual content. 

    "They were very responsive and communicated clearly." – Managing Director, Manufacturer

    Former clients
    G & O Springs
    Metfriendly
    Clark Diamonds
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place Birmingham, United Kingdom
    4.0
    4.0
    1 Clutch review
  • 18

    Shilbrook Associates

    Shilbrook Associates is a management consulting firm, founded in 2012 and headquartered in Oxford, UK. With less than 10 employees, they specialize in custom software development, UX/UI design, and content marketing. They serve midmarket and enterprise companies, primarily in the non-profit sector.

    Notable Project

    Shilbrook Associates brainstormed a cohesive online network with a non-profit company, which consisted of thousands of engineers. They created an online network for the client’s employees to interact, fostering a stronger sense of community within the company. The client praised their expertise.

    “I think the value they bring to the table is two-fold. One is their extensive experience built up over many years. The other is their in-depth knowledge of the not for profit sector and that includes charities, foundations and NGOs.” – Head of Sectors and Communities, Nonprofit Organization

    Former clients
    British Heart Foundation
    Institutional Investor
    Iosh
    The Law Society
    National Trust
    Blue Cross for Pets
    British American Tobacco
    $ $ $ $ $
    equalizer

    Undisclosed

    group2 - 9 Employees
    place Oxford, United Kingdom
    5.0
    5.0
    1 Clutch review
  • 19

    XSURE LTD

    Founded in 2006, XSURE LTD is headquartered in London with another location in Bucharest, Romania. Their team of 10+ employees provides custom software development, e-commerce development, and web development services for enterprise, midmarket, and small businesses.

    Notable Project

    XSURE LTD developed a web app for a music school. They incorporated functionalities like user registration, payment integrations, and live stream participation. Their work was a major achievement for the client.

    "Our web app was developed in the estimated time and it was a major achievement for us." –Marketing Executive, Music School

    Former clients
    Volkswagen
    Real
    Pokerstars
    Lukoil
    ModelTheme
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place London, United Kingdom
    4.5
    4.5
    1 Clutch review
  • 20

    Maxify Digital

    Maxify Digital is a Salesforce-focused company that started in 2016. The more than 50-person team is spread across San Diego, Calif.; Noida, India; Bowral, Australia; and London. Servicing all types of companies, they specialize in CRM consulting, IT managed services, and IT strategy consulting.

    Notable Project

    An Internet marketing agency tasked Maxify Digital with creating a chatbot to further engage with customers and drive sales. The custom solution garnered a 70% increase in sales and traffic within months, though it was the team's communication that made for a smooth engagement.

    "There was a quick response from their team which helped us maintain a seamless workflow." – Project Manager, Internet Marketing Agency

    Former clients
    Spicejet
    GoAir
    Asia Pacific Forum (Sydney)
    HCL Technologies
    Bharti Airtel
    $ $ $ $ $
    equalizer $10,000+
    group50 - 249 Employees
    place London, United Kingdom
    5.0
    5.0
    3 Clutch reviews
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