Top 20 Phone Answering Services in Ukraine

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Top 20 Phone Answering Services in Ukraine

February 2023

Looking for a top answering service in Ukraine?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best Ukraine Answering Services

  • 1
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients. 

    Clients

    • eKomi Ltd
    • OneLook
    • NectarDesk

    Industries

    Notable Project

    LimTC offers agents to help a SaaS company provide 24-hour customer support. The team is fluent in English and uses the client's CRM and other software. Their goal is to help users utilize the client's product.

    "The project has been very successful — LimTC truly feels like an extension of our company."

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  • 2
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine

    Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.

    Clients

    • The App Solutions
    • Gita Jewelry
    • StudentShare

    Industries

    Notable Project

    Wow24-7 is the customer support service for an app and web development company. The team handles backend support and answers client calls and chats to explain the development process and estimate costs.

    "Wow24-7 has a perfect understanding of our services."

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  • 3
    • $1,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.

    Clients

    • Vodafone
    • VFS.Global
    • CGI
    • BlaBlaCar

    Industries

    Notable Project

    A.R.C.E. Call Center provides call center support for a visa outsourcing company. They're tasked with providing call, email, and chat support to customers.

    "They are high-skilled, responsible, and client-oriented."

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  • 4
    • $1,000+
    • 250 - 999 employees
    • Kyiv, Ukraine

    Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.

    Notable Project

    Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts.

    "They're very professional and were good at meeting KPIs."

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  • 5
    • $10,000+
    • 50 - 249 employees
    • Stari Bohorodchany, Ukraine

    GotYourBack Support is a back-office service company founded inV in 2019. With over 50 professionals, they offer voice and back-office services to clients ranging from startups to enterprises in the fields of IT, business services, and telecommunications.

    Clients

    • Byte Technologies

    Industries

    Notable Project

    In need of customer service and logistics support, a gaming hardware company is working with GotYourBack Support. The team is responsible for accommodating customer concerns and questions about parcels. 

    "They are exactly doing what we need, and they are awesome and highly talented."

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  • 6
    • Undisclosed
    • 10 - 49 employees
    • Kharkiv, Ukraine

    MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.

    Clients

    • Liberty National
    • New Visions for Public Schools
    • Upright Solutions
    • Viabox

    Industries

    Notable Project

    1. Conflict of interest: respondent is currently a customer support specialist at MoveUp (https://www.linkedin.com/in/victoria-sedykh-298a29143).

    2. Duplicate review: https://clutch.co/review/sales-manager-amazon-smm-0 

    "Quote."

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine
    CATI call center, a call center, was launched in 2011. The midsize team focuses on voice services, event marketing & planning, market research, public relations, and more. The firm is in Kyiv, Ukraine and Monks Risborough, United Kingdom.

    Industries

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  • 9
    • $1,000+
    • 50 - 249 employees
    • Kharkiv, Ukraine

    OnlineMarket is a Kharkiv, Ukraine-based answering service company. The midsize team focuses on voice services and non-voice bpo/back office services. The company was founded in 2018.

    Industries

    Visit Site
  • 10
    • Undisclosed
    • 10 - 49 employees
    • Kyiv, Ukraine
    Small call center service Bird Service Company, is located in Kyiv, Ukraine. The team focuses on call center services and customer service outsourcing.
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  • 11
    • Undisclosed
    • 50 - 249 employees
    • Chervonohrad, Ukraine
    Established in 2008, Graf Call Center is an answering service company. Their midsize team is located in Chervonohrad, Ukraine. Their services include voice services and non-voice bpo/back office services.
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  • 12
    • Undisclosed
    • 50 - 249 employees
    • L'viv, Ukraine
    MSV Multicall, an answering service, was launched in 2004. In L'viv, Ukraine, their midsize team offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.
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  • 13
    • Undisclosed
    • 50 - 249 employees
    • Kharkiv, Ukraine
    Adelina Call Center is a midsize call center service launched in 2004. Their services include call center services. The company is headquartered in Kharkiv, Ukraine.
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  • 14
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.

    Industries

    Visit Site
  • 15
    • $1,000+
    • 10 - 49 employees
    • Dnipro, Ukraine
    Non-voice bpo/back office services company Shift-Arts was founded in 2015. Headquartered in Dnipro, Ukraine, their small team offers non-voice bpo/back office services, voice services, IT managed services, and IT staff augmentation.

    Industries

    Visit Site
  • 16
    • Undisclosed
    • 10 - 49 employees
    • L'viv, Ukraine
    Headquartered in L'viv, Ukraine, CSL - Customer Support Lviv is a small phone answering service. Their services include call center services and customer service outsourcing.
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  • 17
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 1,000 - 9,999 employees
    • Kyiv, Ukraine

    Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.

    Clients

    • DoorDash
    • Headspace
    • Jam City
    • Bittrex

    Industries

    Notable Project

    Helpware provides sales outsourcing services to a financial services firm to help them maximize their productivity and save time.

    "The company has become more productive, and the sales have gotten a little bit higher than before."

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  • 18
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Kyiv, Ukraine

    BSG World is a Kyiv, Ukraine-based direct marketing company. The midsize team focuses on direct marketing, other marketing, email marketing, application management & support, and more and was founded in 2007.

    Industries

    Notable Project

    BSG World designed a prototype for a premier seller and marketplace service. They refined the client’s product vision and growth strategy. 

    "They’re willing to go the extra mile and they have a very diverse portfolio."

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  • 19
    • $1,000+
    • 50 - 249 employees
    • Kyiv, Ukraine
    EnergeticHub is a midsize telephone answering service based in Kyiv, Ukraine and Berlin, Germany. They focus on voice services, IT managed services, and non-voice bpo/back office services and were founded in 2020.

    Industries

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  • 20
    • $1,000+
    • 2 - 9 employees
    • Ivano-Frankivs'k, Ukraine
    Established in 2021, Amevalue is a customer service outsourcing company. They are located in Ivano-Frankivs'k, Ukraine and have a small team. The company provides customer service outsourcing, call center services, back office outsourcing, and sales outsourcing.
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  • 21
    • $5,000+
    • 10 - 49 employees
    • Kyiv, Ukraine
    Application management & support company Helpich was launched in 2018. Their small team is headquartered in Kyiv, Ukraine and Kyiv, Ukraine. Helpich focuses on application management & support, content marketing, customer service outsourcing, call center services, and more.
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  • 22
    • $1,000+
    • 250 - 999 employees
    • L'viv, Ukraine

    Runway is a Rīga, Latvia-based answering service. The midsize team provides voice services, HR services, and non-voice bpo/back office services and was founded in 2003.

    Industries

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  • 23
    • Undisclosed
    • 10 - 49 employees
    • Kharkiv, Ukraine
    Campana Call Center is an answering service company established in 2008. The company provides call center services and has a small team.
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  • 24
    • Undisclosed
    • 10 - 49 employees
    • Kharkiv, Ukraine
    Founded in 2009, Dealist Solutions is a translation company. The small Kharkiv, Ukraine-based team provides translation, call center services, and customer service outsourcing.
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  • 25
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kyiv, Ukraine

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients

    • MyCheck
    • Loginn
    • Cyber-Duck

    Industries

    Notable Project

    Aidey provided customer service. This included email support and phone support. 

    "We were always able to communicate with the team."

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