Top 20 Phone Answering Services in Ukraine
July 2022Looking for a top answering service in Ukraine?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in Ukraine. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.
List of the Best Ukraine Answering Services
-
1
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
SupportYourApp is a customer support outsourcing company based in Kiev, Ukraine. Founded in 2010, SupportYourApp's team of more than 400 employees provides non-voice BPO/back office services and voice services.
Clients
- Mastercard
- Amazon
- HERE Technologies
- MacPaw
Industries
Notable Project
A health monitoring platform was looking for a vendor that could deal with technical issues that were reported by their users. They chose to partner with SupportYourApp because of their experience.
"We were very impressed with everything."
Need help selecting a company?
Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest analyst.
-
2
- $5,000+
- 250 - 999 employees
- Kyiv, Ukraine
Founded in 2017, Limitless Technology Consultants (LimTC) is a tech consultancy based in Kiev, Ukraine. Their team of 50 provide voice services and non-voice back office services for clients.
Clients
- eKomi Ltd
- OneLook
- NectarDesk
Industries
Notable Project
A SaaS provider partnered with LimTC in order to provide customer support specialists with great communication skills and subject matter knowledge for their 24/7 after-sales chat support initiative.
"Their hands-on approach and passion are impressive."
-
3
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Wow24-7 is an omnichannel customer outsourcing company based in Kyiv, Ukraine. Founded in 2016, Wow24-7 provides non-voice BPO/back office services and voice services.
Clients
- The App Solutions
- Gita Jewelry
- StudentShare
Industries
Notable Project
WOW24-7 is providing 24/7 customer support for an e-commerce services company. They’ve handled the hiring and training of talents. Currently, four resources are working on the account, including a team leader.
"They take feedback on board and find solutions."
-
4
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
Answering service Global Bilgi was established in 2008. Their midsize team is in Kyiv, Ukraine and Dnipro, Ukraine. Their services include voice services, non-voice bpo/back office services, CRM consulting and SI, HR services, and more.
Notable Project
Global Bilgi provides BPO services for a telecommunications company. The team conducts telesales and customer service, handling incoming calls and creating new business processes from scratch.
"They are a company that rapidly adopts innovations, which is important for the booming market in Ukraine."
-
5
- Undisclosed
- 10 - 49 employees
- Kharkiv, Ukraine
MoveUp Solutions is a customer support company based in Las Vegas, with a second office in Kharkiv, Ukraine. Since its founding in 2013, their team of about 25 has provided voice/call center services, HR consulting and outsourcing, and social media marketing, and much more, to mainly small-and mid-sized businesses.
Clients
- Liberty National
- New Visions for Public Schools
- Upright Solutions
- Viabox
Industries
Notable Project
MoveUp Solutions assisted a safety education company with business management and web development efforts. In addition to this work, they advised the client to globally expand. Following their guidance, the company was able to conduct Occupational Safety and Health Administration (OSHA) training in China and audits in U.S. facilities owned by Japanese firms.
“Their command of English and knowledge of web design were excellent. I would use them again.” — Partner, Safety Firm
-
6
- Undisclosed
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Founded in 2013, Mindy Support is a business services company that is headquartered in Cyprus with an additional office in Ukraine. They mainly work with midmarket and enterprise companies in the advertising, IT, healthcare, and retail industries. The team of 260 specializes in voice services, transcription, and back office services.
Industries
Notable Project
A research institute wanted to develop a solution that would allow them to manually tracking of cells in microscopy videos. They partnered with Mindy Support to provide the solutions to achieve those goals.
"They provided highly efficient operators at a profitable price."
-
7
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
Intellink is a Data management company in Ukraine. Founded in 2020, they have over 50 employees with clients in hospitality, education, transportation, medicine, and consumer products. Their services include Data annotation and Data collection.
Clients
- EcoSoft
- Traybex
Industries
Notable Project
Intellink provided data annotation services for a business intelligence solution provider. They annotated data comparing spatial images from space and localized information about environmental pollution. The work met expectations and was well-received by the partner.
"They delivered what they promised." –CEO, Business Intelligence Solution Provider
-
8
- $1,000+
- 250 - 999 employees
- Kyiv, Ukraine
A.R.C.E. is a call center based in Lviv, Ukraine. Founded in 2007, the team of 52 specializes in voice and non-voice BPO/back office services.
Industries
-
9
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
CATI call center, a call center, was launched in 2011. The midsize team focuses on voice services, event marketing & planning, market research, public relations, and more. The firm is in Kyiv, Ukraine and Monks Risborough, United Kingdom.
Industries
-
10
- $1,000+
- 50 - 249 employees
- Kharkiv, Ukraine
OnlineMarket is a Kharkiv, Ukraine-based answering service company. The midsize team focuses on voice services and non-voice bpo/back office services. The company was founded in 2018.
Industries
-
11
- Undisclosed
- 10 - 49 employees
- Kyiv, Ukraine
Small call center service Bird Service Company, is located in Kyiv, Ukraine. The team focuses on call center services and customer service outsourcing.
-
12
- Undisclosed
- 50 - 249 employees
- Chervonohrad, Ukraine
Established in 2008, Graf Call Center is an answering service company. Their midsize team is located in Chervonohrad, Ukraine. Their services include voice services and non-voice bpo/back office services.
-
13
- Undisclosed
- 50 - 249 employees
- L'viv, Ukraine
MSV Multicall, an answering service, was launched in 2004. In L'viv, Ukraine, their midsize team offers call center services, back office outsourcing, customer service outsourcing, and sales outsourcing. -
14
- Undisclosed
- 50 - 249 employees
- Kharkiv, Ukraine
Adelina Call Center is a midsize call center service launched in 2004. Their services include call center services. The company is headquartered in Kharkiv, Ukraine. -
15
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Adelina Call Center is a call center service. The large Kharkiv, Ukraine-based firm was founded in 2004. Their services include voice services.
Industries
-
16
- Undisclosed
- 10 - 49 employees
- L'viv, Ukraine
Headquartered in L'viv, Ukraine, CSL - Customer Support Lviv is a small phone answering service. Their services include call center services and customer service outsourcing.
-
17
- $5,000+
- 1,000 - 9,999 employees
- Kyiv, Ukraine
Helpware is a call center located in Los Angeles that was founded in 2015. Their team of around 135 employees specializes in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and more.
Clients
- DoorDash
- Headspace
- Jam City
- Bittrex
Industries
Notable Project
Helpware provides customer support for a custom meal service provider's geographically diverse clientele. Their aim is to increase the client's coverage of time zones with more agents.
"I always feel highly supported by the team leads and I really appreciate their attentiveness."
-
18
- $1,000+
- 50 - 249 employees
- Kyiv, Ukraine
EnergeticHub is a midsize telephone answering service based in Kyiv, Ukraine and Berlin, Germany. They focus on voice services, IT managed services, and non-voice bpo/back office services and were founded in 2020.
Industries
-
19
- $1,000+
- 10 - 49 employees
- Dnipro, Ukraine
Non-voice bpo/back office services company Shift-Arts was founded in 2015. Headquartered in Dnipro, Ukraine, their small team offers non-voice bpo/back office services, voice services, IT managed services, and IT staff augmentation.
Industries
-
20
- $1,000+
- 250 - 999 employees
- L'viv, Ukraine
Runway is a Rīga, Latvia-based answering service. The midsize team provides voice services, HR services, and non-voice bpo/back office services and was founded in 2003.
Industries
-
21
- Undisclosed
- 10 - 49 employees
- Kharkiv, Ukraine
Campana Call Center is an answering service company established in 2008. The company provides call center services and has a small team. -
22
- Undisclosed
- 10 - 49 employees
- Kharkiv, Ukraine
Founded in 2009, Dealist Solutions is a translation company. The small Kharkiv, Ukraine-based team provides translation, call center services, and customer service outsourcing. -
23
- $1,000+
- 10 - 49 employees
- Kyiv, Ukraine
Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.
Clients
- MyCheck
- Loginn
- Cyber-Duck
Industries
Notable Project
Aidey provides customer support for a self-help podcast. They have been managing chats and emails for their customers with relevant resolutions based on queries they received from customers.
"Their team quickly understood how our platform worked and now deliver great customer service all around."
Need help selecting a company?
Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.
Tell us about your project