Top 50 Managed Service Providers in Chicago

An investment management firm hired Andromeda Technology Solutions for additional IT support. They assisted with camera system setup, building networks, and network troubleshooting. The client was pleased with their ongoing reliability. 

“They're very responsive and accessible. Whenever an issue arises, I usually hear from someone on their staff right away.” – IT Director, Investment Management Firm

ServerCentral Turing Group provided web hosting services for a software company. The team managed services and security, while the client targeted their own servers. The client was especially pleased with ServerCentral's impressively consistent communication.

"They consistently provide better service and communication than any of our other hosting relationships."– IT Director, Software Company

A dental office partnered with Middleground Technologies because they needed to update outdated equipment and renew their legacy software. Middleground supplied the transportation of all information to a new server. This resulted in a faster and smoother system for the client.

 “Their customer service is great. They’re very open communicators, which makes for an easy engagement. They’ll continuously provide us with status and progress updates. I can trust them to promptly resolve any time-sensitive issue.” – Owner, Dental Office

EMPIST provided a PR firm with IT support services to ensure seamless technical operations. In addition to addressing tickets, EMPIST migrated the client's Peachtree accounting software to function remotely. Their patience and willingness to learn an unfamiliar software led to a successful project.

"The response time is amazing, it’s almost instantaneous." — CEO, PR Firm 

Framework Communications provides ongoing IT consulting for a furniture store. They perform network and hardware maintenance via a ticketing system and provide other guidance as needed. 

"In addition to helping us acquire a web development resource, Framework’s consulting services helped us onboard several retail partners." —President, Furniture Store

ProdigyTeks, Inc. provides managed IT services for a fastener manufacturer. Their team is responsible for setting up equipment, managing user and employee accounts, and updating the client's system.

"ProdigyTeks, Inc. is responsive and they do what they say they’re going to do." – Sales, Fastener Manufacturer

XL.net provides ongoing IT support to a trucking and warehousing company. They migrated the client from Exchange to Office365 and enhanced the company's firewall and security.

"We’re able to be productive because our IT systems work."  – Co-Principal, Logistics Company

Simply Smart Technology upgraded the IT infrastructure of a construction organization. They installed new hardware, rewired the entire system, and instituted a remote help desk process so that they could address user issues quickly and efficiently. The client was very happy with the work, and said that their IT performance immediately and drastically improved.

"Simply Smart represents modern technology with traditional relationship-oriented business practices. They’re focused on great outcomes that make the IT infrastructure completely transparent in our day-to-day work." –Managing Director, Construction Organization

Trianz performed marketing analytics for a pharmaceutical manufacturer. Their team created a strategic roadmap to market specific drugs with certain target audiences. With their assistance, processes within the pharmaceutical manufacturer were automated and accuracy improved.

"Their resources are professional and there were very few issues between the Trianz folks and our team."– Director of Sales Operations & Technologies, Drug Manufacturer

A display media startup hired Realnets to integrate multiple front-end and back-end databases into a single system. Using HTML5, SQL, Java, JavaScript, and other technologies, Realnets developed ways to secure the system’s databases and move visitors through the site. The client is pleased with their high-quality work.

“This was a project we didn't know how to approach. We thought we had a great idea, and they came onboard, and we've had tremendous success as a result of the product we have collaboratively put together.” – CTO, Display Media Startup
 

BetterWorld Technology, LLC, provided IT managed services to a nonprofit organization. The team's major responsibilities were internet and phone lines. The team was flexible, responsive, and professional.

"Whether it’s changing phone messages to adding or subtracting desktop units or phone lines, they’ll do it no problem. Anytime we’ve asked for help or a specific change, they’ve stepped up." — Executive Director, Nonprofit Organization

Mindsight managed a healthcare company's network infrastructure. The agency was responsible for everything, from configuration to monitoring. The client was impressed with Mindsight's attention to detail and their dedication to understanding the company's needs. 

"Out of all our other providers, Mindsight worked the hardest in understanding what were the challenges that we were having, before prescribing a solution." —VP of Operations, Healthcare Company

An education management company hired SMBHD to set up their entire custom Salesforce configuration and to provide managed IT services. Because of this engagement, the company was able to transition to remote work, reduce client onboarding time by 35%, and take on more clients because of the improved efficiency of the sales team.

"The Managed IT services team helped us become a tech enabled organization." - VP of Operations, Education Management Company

For over eight years, LME Services has been providing IT support for an accounting firm. They have applied their technical expertise uniformly to their services, including server assistance, hosting, and security. LME Services rapidly responds to mitigate any technical emergencies that arise. The client particularly appreciated the team's consistent reliability. 

"We tell them what we want and they take care of everything." – IT Administrator, Law Firm

Ameex Technologies was involved in the development, design, and maintenance of redesigning a Drupal website for a local government. The client praised Ameex's approach to project management – communication, responsiveness, and results.

"Working with Ameex Technologies was the best in my 40 years of experience in terms of the interaction between the consultants and my team, their ability to listen, their responsiveness, their communication, and their results." – IT Director, Local Government

Ascend Technologies (formerly Nimble Defense) is in an ongoing engagement with an education solutions company. The team has been managing their cybersecurity program in order to assess its current framework.

"Ascend Technologies (formerly Nimble Defense) provides the knowledge and leadership we need."

BKS Systems - Managed IT Services provided managed IT services for a professional employer organization. The organization needed a better IT provider as their former one was not up-to-date with modern standards. The organization manages to work well with BKS Systems - Managed IT Services.

“The knowledge of their owner and staff is really impressive.” - General Manager, Professional Employer Organization

Shartega IT provides managed IT services for a luxury car dealership. They handle all of the partner's IT hardware and software, resolving issues as they arise. Their services have received positive feedback, and the partner described them as reliable.

"All it takes is a phone call or email and they’re on it." –Administrator, Luxury Car Dealership

BUGS BYTE provided IT services for a food production company. The goal was to upgrade the company’s wiring and PCI compliance. The company was satisfied with BUGS BYTE’s workflow throughout the project.

“Their team came in our off hours so pretty much it was me who communicated with them and I had no issues.” - Owner, Food Production Company

An insurance provider hired Stratosphere Networks for a number of IT services. They designed and implemented a wide range of new assets and projects. Stratosphere Networks is providing ongoing maintenance and management on a regular basis.

"They have a level of expertise that allows them to provide a high level of support, which is considerably better than most other companies."–Director of IT Infrastructure, Insurance Provider

Liventus provides ongoing web and software development services for a creative agency. They built a complex backend system that helped to increase the client's conversion rate, as well as taking on a range of other development tasks to improve the client's online standing.

"The results of their build were dramatic—the system increased the client’s conversion rate from <1% to over 40%." - Director of Digital Services, Creative Agency

Waident Technology Solutions provided IT services to an automation software company, managing their help desk and supporting computers used within the organization. They performed network administration tasks, provided application support, and managed a database’s infrastructure. The client was satisfied with the quality of their work and appreciated their diligence.

“They're good people. The team cares and is very diligent in their work.” – Co-Founder and President, Automation Software Company

A community college initially hired SWC to update its help desk and revitalize the network's infrastructure. According to the client, both systems were in "shambles" before SWC came onboard. Now, they engage SWC for managed services and network support. 

"The employees that SWC Technology Partners sends out are very good, skilled, and talented. They're not afraid to take on something they don't know about." – IT Director, Community College 

Bandwidth Simplified worked on telecommunications services for a real estate firm. They installed services on multiple properties including internet, POTS, and VoIP. They also assisted with pricing and user training. The client was satisfied with the project results.

“Everything they’ve done has gone well. Their work helps make our process more efficient and frees up time on my end. I don’t have to worry about their work.” – Director of Information Technology, Real Estate Firm

An insurance agency hired PRO for an ongoing engagement to provide various IT services like move their whole IT setup and provide technical support. PRO has been meeting expectations for every job they were tasked.

"They always get back to us right away. They’re very easy to work with." - Office Manager, Insurance Agency

A printing firm was having problems with their previous IT provider and needed a new partner. IT Risk Managers now maintains their servers, houses backup servers, manages security, software, and does repairs as needed. 

"They're multi-talented and possess an admirable work ethic." — Treasurer, Printing Firm

DL & Associates, LLC provided data migration solutions for a machine dealer and manufacturer. The manufacturer needed their data transferred to QuickBooks. The project was completed on time.

“Any emails were answered within the same day and I was able to always able to speak with either David the owner or my consultant.” - Controller & Vice President, Machine Dealer and Manufacturer

MXOTech developed a web management portal for a health insurance company. The client needed an updated platform for healthcare providers and a new case management system to maintain compliance with a regulation board, and had worked with MXOTech successfully on previous projects. MXOTech delivered an enterprise-grade healthcare platform and manages its network hosting; the client especially appreciated their flexible and responsive approach to development.

"MXO is flexible and personable. Their CEO is hands-on and makes sure our needs are being met. She’ll sometimes call me up and take me to lunch to discuss the partnership and any improvements MXO can make. The whole organization is like that." — Director of Network Programs, Insurance Firm

Global Point Technology Solutions did a server migration for a manufacturing company. The process went smoothly and internal stakeholders were pleased. 

"Their ongoing backup service is very good." – IT Director, Metal Stamping Company