BetterWorld Technology

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BetterWorld Technology, LLC is an IT managed services provider. Located in Reston, Va., with additional offices in Chicago and Atlanta, their team of over 10 serves small and midmarket businesses in industries such as nonprofit, healthcare, and business services. Additional services include IT strategy consulting, IT staff augmentation, and cybersecurity. They were founded in 2003.

Client Insights

Industry Expertise

Non-profit

35%

Energy & natural resources

15%

Medical

15%

Education

10%

Legal

10%

Financial services

5%

Government

5%

Hospitality & leisure

5%

Client Size Distribution

Small Business (<$10M) 40%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 10%

Common Project Size

$10K-$49K 8 projects

<$10K 6 projects

$50K-$199K 3 projects

Clients

  • Mother McAuley Liberal Arts High School

Highlights from Recent Projects

Overall Rating

4.9
22 Reviews

BetterWorld Technology was hired by a private liberal arts high school to assist in a provider changeover. The school was looking for a new Multi Service Provider (MSP) and chose BetterWorld due to their excellent reviews and transparency. The team at BetterWorld, including a General Manager, Regional Manager, Service Desk Manager, and technology support team, helped the school smoothly transition from a difficult MSP. They currently provide a range of services, including remote management, antivirus, server management, and VCIO services. The school remains in daily and weekly contact with the team at BetterWorld, indicating a successful ongoing relationship.

In another project, BetterWorld Technology provided IT consulting and cybersecurity services for Trustnet, a security solutions company. Trustnet hired BetterWorld for IT strategy consulting, and the team delivered comprehensive services that included network upgrades, cybersecurity, and software integration. The key deliverables were a robust network infrastructure and enhanced data security measures. The team of 2-5 employees from BetterWorld was selected due to their high ratings and budget-friendly pricing, and their services have been highly appreciated by Trustnet.

BetterWorld Technology was also chosen by a company in the gasoline and convenience store industry for IT and development services. The company, which operates in a small office environment with remote users in three states and an Azure cloud environment, hired BetterWorld as an MSP. The team at BetterWorld, led by their vCIO and another manager, successfully converted all of the company's apps from another MSP, migrated their Azure environment, and installed new monitoring software and antivirus. The company chose BetterWorld because of their willingness to cater to their needs and their CEO's attentive and accommodating nature.

Timeliness

4.9

Service Excellence

4.9

Value

4.9

Would Recommend

5.0

Awards

95644

2024

37449

2022

37723

2022

37988

2022

37499

2022