Framework IT

Framework IT was hired by the East Chicago Public Library to maintain and support their network infrastructure and provide both onsite and remote help desk support. The company, chosen for their high ratings, geographical proximity, and affordable pricing, provided an outsourced virtual technology partner for the library, assisting the onsite staff twice a week. They helped in designing and implementing the library's network, which included 125 staff and public workstations, offsite backup with disaster recovery, and management of a cloud-based wireless network across multiple locations. The library appreciated Framework IT's support and partnership in this project.

The company SVA, which supports student veterans, hired Framework IT to manage all their IT needs. Framework IT, chosen for their affordable pricing, great culture fit, good value for cost, and a referral, provided IT infrastructure management, help desk support, network security, data backup and recovery, cloud services, and IT strategy and consulting. They delivered regular reports on system performance, security, and incident resolution, proactive monitoring, and maintenance to minimize downtime and disruptions, comprehensive data backup and recovery services, enhanced network security, streamlined cloud infrastructure management, and strategic IT guidance. SVA found Framework IT's services valuable and efficient.

Trinity Foot and Ankle Specialists, a medical service company, hired Framework IT to manage all their IT needs and VOIP operations. Found at a business convention, Framework IT was chosen for their affordable pricing, good value for cost, and being the right size company. Since 2015, they have built and managed all the IT operations of the medical company, expertly handling all automated outages discovered by their software and managing all hardware needs. Despite being based in Chicago while the medical company is in Fort Worth, Texas, Framework IT managed onsite 3rd party elements with great professionalism and oversight. The owner of Trinity Foot and Ankle Specialists praised Framework IT for their unparalleled service, response time, and knowledge.