Protek-IT

Protek-IT provided comprehensive IT services for a law firm that was transitioning to a home office setup. The firm was facing significant challenges due to a previous IT company's shortcomings. Protek-IT swiftly stepped in, assessed the firm's systems, and provided various options for necessary equipment upgrades. They managed the entire office system setup, including the procurement and installation of hardware and software. The project evolved into an ongoing partnership, with Protek-IT handling all the firm's IT needs. The law firm owner interacted with 5-6 team members from Protek-IT and invested around $20,000-$25,000 for the initial setup and hardware purchases. The client now pays a monthly fee for Protek-IT's continued support.

Protek-IT was engaged by a nonprofit organization, the Chicago Bungalow Association, to update their workflow and daily operations. The project was initiated in response to the COVID-19 pandemic's impact, prompting a shift to remote and on-site work. Protek-IT modernized the organization's database, updated their software and hardware, and provided larger screen monitors. They also offered security, troubleshooting, and hosting services. The nonprofit worked mainly with three Protek-IT team members and invested $20,000-$25,000 in the project. Protek-IT continues to monitor the organization's system for potential issues.

Kriha Boucek, a law firm serving school districts, universities, and municipal clients, hired Protek-IT for a complex cloud migration project. The project involved migrating from a server to an Azure cloud, upgrading all devices and software, and coordinating with the Prolaw tech team for the billing software upgrade. The law firm chose Protek-IT after considering six local providers, with Protek-IT's understanding of the project, exceptional customer service, and responsiveness being pivotal factors. The project was meticulously planned and executed, and Protek-IT's team ensured that all employees were up and running. The law firm worked closely with the owner, account manager, and other team members from Protek-IT.