EMPIST

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Based in Chicago, Illinois; Phoenix, Arizona and Athina, Greece, EMPIST is an IT managed services company. The midsize company was founded in 2000. Their team specializes in IT managed services, IT strategy consulting, Cybersecurity, and cloud consulting & SI.

Client Insights

Industry Expertise

Financial services

25%

Legal

20%

Manufacturing

20%

Medical

20%

Non-profit

15%

Client Size Distribution

Small Business (<$10M) 55%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 15%

Common Project Size

<$10K 2 projects

$10K-$49K 2 projects

$200K-$999K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
11 Reviews

EMPIST provided IT support for a professional medical association. Initially hired for advanced networking, their role evolved into becoming the network admin, managing 15-20 different systems daily. They enhanced the bandwidth, improved the firewall, provided helpdesk services, and managed tickets. They also handled warranties for all hardware. The partnership with EMPIST began in 2008 and is still ongoing. The client works with various teams at EMPIST, including the server, helpdesk, and network teams.

EMPIST offered virtual support for a PR firm. The firm faced a challenge with their accounting software, Peachtree, which they needed to operate remotely. Despite not being familiar with Peachtree, EMPIST took the time to learn and successfully converted the company fully to the virtual world. They liaised with Peachtree to make the system work remotely, allowing the client to operate from anywhere. The project began in December 2020, with Tyler, a Service Desk Engineer from EMPIST, handling the transition.

EMPIST provided IT managed services for an independent investment consulting firm. They were tasked with stabilizing the firm's systems, implementing a new backup system, and migrating their systems to the cloud. Additionally, they were responsible for a large-scale moving project. The team at EMPIST consisted of five members. The engagement lasted from January 2017 to January 2019, during which they successfully completed the tasks, providing a more stable and efficient IT system for the client.

Timeliness

4.7

Service Excellence

4.9

Value

4.3

Would Recommend

4.9