Top 90 Phone and Online Survey Companies in India

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Top 90 Phone and Online Survey Companies in India

September 2023

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Working with a survey company is cost-effective for collecting data. Phone survey companies can access respondents from across the country or around the world, which broadens access to different perspectives. 

List of the Best India Survey Companies

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

    Notable Project

    A digital marketing and IT company hired Go4Customer to handle their inbound calls from potential and existing customers. Go4Customer also created call analytics and tracking tools to assess call performance.

    "The most impressive and unique aspect of Go4Customer is their unwavering commitment to customer satisfaction."

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  • 2
    • $1,000+
    • 1,000 - 9,999 employees
    • Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and queries.

    "They’re ready to help me any time of the day."

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  • 3
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Flatworld Solutions is an outsourcing company headquartered in Princeton, N.J. Founded in 2006, they have a team of over 750 employees. The firm's international offices are based across India, the U.K, and the Philippines and has experience in nonvoice/ back office, transcription, and call center services. Their Clients mostly work in manufacturing, education, and healthcare industries. 

    Clients

    • MSN
    • Korchina
    • Fujitsu
    • Yale School of Management

    Industries

    Notable Project

    Flatworld Solutions developed a website for a tax and business consulting company.

    "They were extremely detailed in their work and a pleasure to work with."

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  • 4
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 5
    • $1,000+
    • 10 - 49 employees
    • Chennai, India

    Email marketing company Leadle Consulting was established in 2016. The agency specializes in email marketing, business consulting, and social media marketing and has a small team. The agency is in Chennai, India.

    Industries

    Notable Project

    Leadle Consulting provided lead generation services to an employee engagement firm. They developed lead generation campaigns, created content, set up appointments, and updated the campaigns as needed.

    "They created robust systems to ensure work output was documented."

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  • 6
    • $5,000+
    • 10 - 49 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

    Industries

    Notable Project

    Tasks Expert- A Virtual Assistant Company provides accounting, bookkeeping, and tax services for a bookkeeping company. They give weekly reports on the client's profit margin, income statement, and cash flow.

    "I was blown away by their financial expertise."

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  • 7
    • $5,000+
    • 10 - 49 employees
    • Patna, India

    Technosys IT Management Pvt. Ltd. is an IT firm founded in 2015 with more than 10 employees. Based in Patna, India, they offer back-office services, voice services, and business consulting solutions for small firms and mid-market businesses alike.

    Clients

    • Mclinic Healthtech
    • Nestiva Hospital
    • Helibenz Tech Solutions
    • Fillip Technologies

    Industries

    Notable Project

    Technosys IT Management Pvt. Ltd. offered customer support, including a chat service. This involved connecting customers with doctors, explaining health concepts, and booking appointments.

    "I was impressed by their problem-solving techniques, helpful nature, customer services, and effectiveness."

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  • 8
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Industries

    Notable Project

    Trupp Global provides data abstraction services for a software technology company, supporting the work of other data-providing agencies, manually abstracting 40 to 50 data points.

    “We give them work, they jump on it and do it in a timely manner.”

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  • 9
    • $1,000+
    • 50 - 249 employees
    • Noida, India

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

    Industries

    Notable Project

    Plaxonic Technologies provided web development services for an auto paint repair company. Their work included a four-page site along with content creation.

    “My new site was only up one week before I started getting leads.”

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  • 10
    • $1,000+
    • 10 - 49 employees
    • Coimbatore, India

    Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.

    Clients

    • Caitec
    • ESG Securities
    • Solutionz

    Industries

    Notable Project

    Stepping EDGE developed an e-commerce site and various integrations for a pet products retailer. They also migrated the platform from WooCommerce to Shopify.

    "They were very efficient and had a diverse team with broad knowledge."

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  • 11
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    Noida Exim Private Limited is a call center outsourcing services provider based in Noida, India. The company, founded in 2009, has more than 250 employees and provides voice services and non-voice BPO/back office services to companies in various industries.

    Clients

    • AISIN
    • Bangon Udan Enterprise Pvt. Ltd.
    • Blueair
    • Forever New

    Industries

    Notable Project

    Noida Exim provided call center services for a business solutions provider. They were responsible for quickly responding to customer inquiries. They also provided some tech support.

    "The workflow was perfect."

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  • 12
    • Undisclosed
    • 50 - 249 employees
    • Noida, India
    Volans Infomatics Pvt. Ltd. Is a call center located in Noida, India and Clearwater, Florida. Established in 2019, the midsize team focuses on call center services, back office outsourcing, finance & accounting outsourcing (FAO), and customer service outsourcing.

    Industries

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  • 13
    • $10,000+
    • 10 - 49 employees
    • Hyderabad, India

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

    Clients

    • Shanmugha Fibres and Coirs Shanmugha
    • Organics Om
    • Saravana Fibres
    • Balaji Industries

    Industries

    Notable Project

    Convent Informatics is implementing a management system to keep track of supply, inventory, raw materials, vehicle movement, electrical supplies, and types of machinery.

    "They gave specific care for each and every client based on their line of business."

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  • 14
    • $1,000+
    • 250 - 999 employees
    • Jaipur, India

    Based in Jaipur, India; Mumbai, India; Bengaluru, India and دبي, United Arab Emirates, QDegrees Services is a midsize business consulting company. Founded in 2013, the team offers business consulting, market research, non-voice bpo/back office services, and voice services.

    Industries

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  • 15
    • $10,000+
    • 50 - 249 employees
    • Pune, India
    Valasys Media is an email marketing company. Established in 2014, the team provides email marketing, voice services, CRM consulting and SI, market research, and more. Their midsize firm is located in Jersey City , New Jersey; Pune, India and Dubai, United Arab Emirates.

    Industries

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  • 16
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India

    Intelegencia is a non-voice bpo/back office services company. Established in 2009, the team specializes in non-voice bpo/back office services, cloud consulting & SI, and marketing strategy. Their midsize company is Atlanta, Georgia-based.

    Industries

    Notable Project

    Intelegencia has been hired by a publishing company to provide data entry services. The team is tasked with formatting text, scheduling stories, and editing text.

    "They know how to keep people active and keep their staff on a good pace while working remotely."

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  • 17
    • $1,000+
    • 50 - 249 employees
    • Noida, India
    AscentBPO is a small non-voice bpo/back office services company. Located in Noida, India, the firm was established in 2013. Their services include non-voice bpo/back office services, business consulting, voice services, digital strategy, and more.

    Industries

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  • 18
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    Infosearch BPO is a Chennai, India-based AI company and non-voice bpo/back office services company. The midsize team offers Artificial Intelligence and non-voice bpo/back office services. The firm was launched in 2005.

    Clients

    • AGCO
    • BiC
    • CAT
    • Saint Gobain

    Industries

    Notable Project

    Infosearch BPO Services Pvt. Ltd. provided back office support for a financial consultancy. The team was responsible for customer interaction, accounts, and annotation support.

    "We were impressed with their flexibility, quality, and timely delivery."

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  • 19

    Worked with ExpertCallers - Outsource Call Center Services?

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    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India
    ExpertCallers - Outsource Call Center Services is a telephone answering service. Established in 2002, the team focuses on voice services, email marketing, and market research. Their midsize agency is Bengaluru, India-based.

    Industries

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  • 20

    Worked with Insight Customer Call Solutions ltd.?

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    Visit Site
    • Undisclosed
    • 1,000 - 9,999 employees
    • Noida, India
    Insight Customer Call Solutions ltd. Is an answering service company. They are in Noida, India and New Delhi, India and have a large team that focuses on voice services and non-voice bpo/back office services. The agency was launched in 2004.

    Industries

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  • 21
    • $1,000+
    • 1,000 - 9,999 employees
    • Gandhinagar, India

    Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 22
    • $1,000+
    • 10,000+ employees
    • Thane, India
    Business consulting company EOSGlobe is based in Thane, India and Lewes, Delaware. The large company was founded in 2003. Their team focuses on business consulting, call center services, robotics process automation, and back office outsourcing.

    Industries

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  • 23
    • $25,000+
    • 50 - 249 employees
    • Ahmedabad, India
    Founded in 2009, ActionEdge Research Services is an answering service. The midsize Ahmedabad, India-based team specializes in call center services and market research.
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  • 24
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

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  • 25
    • Scheduling

      4.0
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Surat, India

    Votiko, an answering service, was launched in 2014. They are in Surat, India; Canton, Michigan and Ottawa, Canada and have a midsize team. Their services include call center services, social media marketing, search engine optimization, back office outsourcing, and more.

    Industries

    Notable Project

    Votiko provides social media marketing services for a clothing retail shop. They have built the strategy and are currently implementing it in the client's social media campaigns.

    "Their solutions are extremely responsive and result-oriented, which is what I appreciate most about Votiko."

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  • 26
    • $1,000+
    • 250 - 999 employees
    • Chennai, India
    ISPL Support Services is a midsize Chennai, India-based customer service outsourcing company. They offer customer service outsourcing, call center services, back office outsourcing, market research, and more and were established in 2009.

    Industries

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  • 27
    • $10,000+
    • 250 - 999 employees
    • Noida, India
    LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.

    Industries

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  • 28
    • $1,000+
    • 50 - 249 employees
    • Delhi, India

    Eminenture is a midsize non-voice bpo/back office services and telephone answering service. Founded in 2011, the firm is located in Delhi, India; Manchester, United Kingdom and Benowa, Australia. Their team focuses on non-voice bpo/back office services and voice services.

    Industries

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  • 29
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Gorakhpur, India

    Zrima Edutech Pvt Ltd is a technology-based business solutions company based in Gorakhpur, India, with an office in Kushinagar, India. The company, founded in 2018, has more than 250 employees and provides, among others, social media marketing, voice, and non-voice BPO/back office services to small and midmarket companies and institutions in the financial services, manufacturing, health care & medical, real estate, and retail industries.

    Clients

    • Ziva Industries
    • Zosyc Technologies

    Industries

    Notable Project

    Zrima provided data entry and inbound call center services to a higher education firm. The company needed to manage their data entries that were received thru email and chat as well as from inbound calls.

    "Overall, we would recommend them for outsourcing services that are hassle-free, low cost, and customized."

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  • 30
    • $5,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Customer service outsourcing company Transact Global was founded in 2008. The large team provides customer service outsourcing, back office outsourcing, call center services, finance & accounting outsourcing (FAO), and more. The company is in Bengaluru, India.

    Industries

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