Top 70 Phone and Online Survey Companies in India

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Top 70 Phone and Online Survey Companies in India

September 2022

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Working with a survey company is cost-effective for collecting data. Phone survey companies can access respondents from across the country or around the world, which broadens access to different perspectives. 

List of the Best India Survey Companies

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Clients

    • MSME
    • BSNL
    • TIMEX
    • HudCo

    Industries

    Notable Project

    Go4Customer provides call center services.

    "The workflow was perfect."

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  • 2
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

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  • 3
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 4
    • $1,000+
    • 1,000 - 9,999 employees
    • Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    MattsenKumar LLC digitalizes a food delivery company's restaurant menus. The client expects knowledge about global cuisines with the ability to correct misspellings and grammar when necessary.

    "They are highly adaptable and flexible with our demands."

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  • 5
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Kolkata, India

    MyTasker is an outsourced communications company based in Kolkata, India. Founded in 2012, MyTasker's team of 100+ employees provides non-voice BPO/back office services, voice/call center services, and transcription capabilities to a variety of clients in different industries around the world.

    Industries

    Notable Project

    MyTasker worked with a business services firm to assist with client relations services, which includes managing client info, referrals, organizations statistics, marketing tools, website details, while operating its CRM functionalities. Their services have mitigated the amount of effort required to maintain client relationships while expanding the clients 

    "[Their service] seems to always get better every time." – C-Level Business Development Executive, Business Services Company

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  • 6
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Industries

    Notable Project

    Trupp Global oversaw sourcing and indexing for a chemical management company by digitizing data. The team made outbound calls to the client's previous customers, requested documents, and cataloged them into the client's online system. Trupp Global proved capable of handling strict deadlines and were receptive to feedback.

    "[T]heir ability to resolve issues is the best we’ve seen." — Director, Chemicals Management Company

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  • 7
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    Wishup is a virtual executive assistant provider based in New York, with offices in New Delhi, London, and Amsterdam. Founded in 2015, Wishup's team of about 30 employees specializes in non-voice BPO/back office services but provides a wide range of other capabilities such as SEO, social media marketing, and bookkeeping.

    Industries

    Notable Project

    Wishup created and managed digital content for a gaming website to boost their online presence. They additionally provide industry research to supplement their digital content. The client praises their willingness to learn more about their industry.

    "I'm very happy with their service as it stands, and I hope to both increase their workload and add an additional rep soon." — Founder, Gaming Website

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  • 8
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries

    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

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  • 9
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Kolkata, India

    Xplore-Tech is a BPO company founded in 2004 in Kolkata, India. Xplore-Tech looks to provide voice/call center services, non-voice BPO/back office services, and transcription capabilities to clients in Canada, the U.S., the Philippines, and India. The firm operates with a team of fewer than 10 employees. 

    Industries

    Notable Project

    Xplore-Tech was hired by an IT company to field its 500,000 inbound calls per day. The partnership began in 1995 and continues to this day. 

    "They have great service and speedy resources." — IT Manager, Technology Company

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  • 10
    • $1,000+
    • 50 - 249 employees
    • New Delhi, India

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Industries

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

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  • 11
    • $1,000+
    • 10 - 49 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

    Industries

    Notable Project

    Tasks Expert- A Virtual Assistant Company provided a virtual assistant for a business services company. The work primarily focused on administrative tasks.

    "Our account manager also checks in every day."

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  • 12
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Noida, India

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

    Clients

    • Digiperform
    • Bisnode Central Europe

    Notable Project

    MAX BPO provided outsourced call center services for a digital marketing agency's international clients. They handle inbound and outbound calls.

    "The project is progressing well and we are getting good results."

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  • 13
    • Undisclosed
    • 50 - 249 employees
    • Noida, India
    Volans Infomatics Pvt. Ltd. Is a call center located in Noida, India and Clearwater, Florida. Established in 2019, the midsize team focuses on call center services, back office outsourcing, finance & accounting outsourcing (FAO), and customer service outsourcing.

    Industries

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  • 14
    • $1,000+
    • 10 - 49 employees
    • Coimbatore, India

    Stepping EDGE is a marketing firm founded in 2018 with fewer than 10 members. Based in Coimbatore, India, they are experts in social media marketing, mobile and app marketing, and PPC ads for small businesses in industries such as e-commerce, gaming, and arts.

    Clients

    • Blive

    Industries

    Notable Project

    Stepping EDGE provided mobile application and social advertisements.

    "Very easy to communicate."

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  • 15
    • $10,000+
    • 10 - 49 employees
    • Hyderabad, India

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

    Clients

    • Shanmugha Fibres and Coirs Shanmugha
    • Organics Om
    • Saravana Fibres
    • Balaji Industries

    Industries

    Notable Project

    Covent Informatics developed an inventory management system for a coconut coir factory. The system was meant to help supervise inventory, sales, and warehouse operations. The system now helps reduce paperwork for the factory.

    “Cost effective : 40% less than the other competitive products.” - Managing Director, Coconut Coir Factory

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  • 16
    • $1,000+
    • 1,000 - 9,999 employees
    • Gandhinagar, India

    Etech is a large call center company. Launched in 1997, the company is in St. James, Jamaica; Nacogdoches, Texas; Lufkin, Texas and Dallas, Texas. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 17
    • $1,000+
    • 10,000+ employees
    • Thane, India
    Business consulting company EOSGlobe is based in Thane, India and Lewes, Delaware. The large company was founded in 2003. Their team focuses on business consulting, call center services, robotics process automation, and back office outsourcing.

    Industries

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  • 18

    Worked with Insight Customer Call Solutions ltd.?

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    • Undisclosed
    • 1,000 - 9,999 employees
    • Noida, India

    Insight Customer Call Solutions ltd. Is an answering service company. They are in Noida, India and New Delhi, India and have a large team that focuses on voice services and non-voice bpo/back office services. The agency was launched in 2004.

    Industries

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  • 19

    Worked with ExpertCallers - Outsource Call Center Services?

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    Visit Site
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    ExpertCallers - Outsource Call Center Services is a telephone answering service. Established in 2002, the team focuses on voice services, email marketing, and market research. Their midsize agency is Bengaluru, India-based.

    Industries

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  • 20
    • $1,000+
    • 10 - 49 employees
    • Ahmedabad, India

    Atheva Services is an HR company based in Ahmedabad, India with more than 10 employees. Founded in 2020, they specialize in back-office services, HR services, and voice services for small and mid-market firms in the fields of health care and IT.

    Industries

    Notable Project

    Atheva Talent Solutions provides human resources services for a medical recruitment firm. Their work included uploading jobs to the CRM, mailing, and candidate outreach. They also do administrative tasks. 

    “They truly work to understand the way we work as a company and what we want.”

     

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  • 21
    • $25,000+
    • 50 - 249 employees
    • Ahmedabad, India
    Founded in 2009, ActionEdge Research Services is an answering service. The midsize Ahmedabad, India-based team specializes in call center services and market research.
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  • 22
    • Undisclosed
    • 10 - 49 employees
    • Hyderabad, India
    Biz-Hub Communications is an answering service. They offer call center services, social media marketing, email marketing, and search engine optimization and were launched in 2020. The firm is headquartered in Hyderabad, India.
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  • 23
    • $10,000+
    • 250 - 999 employees
    • Noida, India

    LiveSalesman is a midsize non-voice bpo/back office services and answering service company established in 2003. Their services include non-voice bpo/back office services and voice services. The firm is located in Las Vegas, Nevada and Noida, India.

    Industries

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  • 24
    • $1,000+
    • 50 - 249 employees
    • Delhi, India

    Eminenture is a midsize non-voice bpo/back office services and telephone answering service. Founded in 2011, the firm is located in Delhi, India; Manchester, United Kingdom and Benowa, Australia. Their team focuses on non-voice bpo/back office services and voice services.

    Industries

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  • 25
    • $1,000+
    • 50 - 249 employees
    • Noida, India

    AscentBPO is a small non-voice bpo/back office services company. Located in Noida, India, the firm was established in 2013. Their services include non-voice bpo/back office services, business consulting, voice services, digital strategy, and more.

    Industries

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  • 26
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Noida, India

    Noida Exim Private Limited is a call center outsourcing services provider based in Noida, India. The company, founded in 2009, has more than 250 employees and provides voice services and non-voice BPO/back office services to companies in various industries.

    Clients

    • AISIN
    • Bangon Udan Enterprise Pvt. Ltd.
    • Blueair
    • Forever New

    Industries

    Notable Project

    A business solutions company hired Noida Exim Private Limited to provide call center services to resolve customer queries quickly. The tech support team that Noida Exim Private Limited provided performed up to the expectations of the company.

    "They offer the good and reliable support team." - Project Manager, Business Solutions Company

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  • 27
    • $1,000+
    • 50 - 249 employees
    • Jaipur, India

    Based in Jaipur, India; Mumbai, India; Bengaluru, India and دبي, United Arab Emirates, QDegrees Services is a midsize business consulting company. Founded in 2013, the team offers business consulting, market research, non-voice bpo/back office services, and voice services.

    Industries

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  • 28
    • $10,000+
    • 50 - 249 employees
    • Pune, India

    Valasys Media is an email marketing company. Established in 2014, the team provides email marketing, voice services, CRM consulting and SI, market research, and more. Their midsize firm is located in Jersey City , New Jersey; Pune, India and Dubai, United Arab Emirates.

    Industries

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  • 29
    • Undisclosed
    • 50 - 249 employees
    • Bengaluru, India

    GetFriday, a non-voice bpo/back office services company, was established in 2005. They are located in Bengaluru, India and have a midsize team. GetFriday offers non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).

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  • 30
    • $1,000+
    • 250 - 999 employees
    • P N Palayam, India

    Non-voice bpo/back office services company Velan was established in 2007. Their midsize team is headquartered in P N Palayam, India and Uppilipalayam, India and focuses on non-voice bpo/back office services and voice services.

    Industries

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