Top 100 Back Office BPO Services in India

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Top 100 Back Office BPO Services in India

February 2023

Looking for a top non-voice BPO service provider in India?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations. 

Jump to Most Reviewed Companies

List of the Best India Back Office BPO Firms

  • 1
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

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  • 2
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

    Industries

    Notable Project

    Task Virtual wrote sales descriptions for online courses and developed promotional strategies to convert prospects into clients.

    "They persevered until the work was completed." 

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  • 3
    • Scheduling

      4.5
    • Quality

      4.5
    • Cost

      4.6
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Pune, India

    Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

    Industries

    Notable Project

    VSynergize provided lead generation services for a flight and travel AI company. The team handled all marketing responsibilities for the client, creating and implementing campaigns.

    "They have great timing, prices, and an awesome account manager."

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  • 4
    • $1,000+
    • 1,000 - 9,999 employees
    • New Delhi, India

    SunTec India is a multi-process IT outsourcing company based in New Delhi, India with an additional office in Laguna Beach, Calif. Founded in 1999, SunTec India boasts a team of over 968 employees who provide non-voice BPO/back office services and voice/call center services.

    Clients

    • Nielsen
    • Bose
    • Honda
    • Pepsico

    Industries

    Notable Project

    SunTec India provides e-commerce services to improve visibility for a luxury car art print company. The team performed keyword research and integrated alt-text to increase search results for product images.

    "I’ve never worked with a more efficient company."

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  • 5
    • $1,000+
    • 50 - 249 employees
    • Pune, India

      TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

    Clients

    • Bank of America
    • Merrill Lynch
    • Taxpayer Association of Oregon
    • C2 Financial Corp.

    Industries

    Notable Project

    TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process.

    "We truly value the customer service we receive from TechSpeed Inc."

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  • 6
    • $25,000+
    • 250 - 999 employees
    • Chennai, India

    iSolve Technologies is an IT consulting and development company based out of Chennai, India. Founded in 2004, their team of approximately 88 employees serve midmarket and enterprise-level clients primarily in the IT, financial, and medical sectors. They provide custom software development, managed IT services, and IT consulting.

    Clients

    • Artic Seafood Group AS
    • DAIMLER Financial Services
    • Barclays
    • ABN AMRO Bank N.V.

    Industries

    Notable Project

    iSolve Technologies created a platform for instant video KYC verification while onboarding new customers. They designed, developed, and customized the platform with smart intelligence.

    "They have world-class customer support options with a talented technical crew."

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  • 7
    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India

    Virtual Employee is a remote staffing company based in Rockland, Maine, with a satellite office in Noida, India. Founded in 2007, Virtual Employee's team of nearly 700 employees provides non-voice BPO/back-office, web design and development, and mobile app development services.

    Clients

    • Studyforge
    • Paragon Print Systems
    • Priva
    • Sceris

    Industries

    Notable Project

    Virtual Employee worked with a call center company to supply virtual assistant services that would assist the client in reducing redundancies while streamlining its tasks. The client was particularly pleased with Virtual Employee's communication and data entry processing tools. 

    "They offer great savings and are cost-effective." - Executive, Call Center Company

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  • 8
    • $5,000+
    • 250 - 999 employees
    • Delhi, India

    Tech2Globe Web Solutions is a web development agency that was founded in 2014. They are headquartered in New Delhi, India, and consist of 82 employees. The company specializes in E-commerce development, web development, and HR consulting and outsourcing. 
     

    Clients

    • Delivery Hero
    • Foodora
    • Ordering Online System
    • QUIQUP

    Industries

    Notable Project

    Tech2Globe Web Solutions LLP designed and developed a custom website for an animal care products company. They also created a project management tool to organize and track data.

    "I think they have done a good job overall."

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  • 9
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 10
    • $1,000+
    • 250 - 999 employees
    • Udaipur, India

    Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

    Industries

    Notable Project

    Fusion Business Solutions (P) Limited has provided database management services to an insurance firm. They’ve used Applied Epic to introduce new CRM functions and performed data entry via Excel and SharePoint.

    "Since we work with data, it’s easy for us to measure success, and Fusion is a phenomenal partner."

     

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  • 11
    • $10,000+
    • 250 - 999 employees
    • Chennai, India

    Ameex Technologies is an Illinois-based CMS (content management system) web development agency with nearly 400 developers on-staff. Since 2007, they've sent their development teams around the globe to assist clients with web, software, and mobile app development needs

    Clients

    • Global Atlantic
    • LiveHappy
    • WJB
    • PEI Media

    Notable Project

    Ameex Technologies was involved in the design, development, maintenance, and launch of the corporate intranet using Drupal. They also provided desktop training on Drupal.

    "They validated their assumptions constantly against us to make sure that they were on the right track."

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  • 12
    • $1,000+
    • 50 - 249 employees
    • Coimbatore, India

    Founded in 2007, Login Services is located in Coimbatore, India. Their team of about 50 people provides non-voice BPO/back office services for enterprise, midmarket, and small businesses. Their industries include health care, medical, business, and other services.

    Industries

    Notable Project

    Login Services has and continues to work on a variety of one-off projects that involve transcription services related to financial documents.

    "Remaining flexible, they ask a fair amount of proactive questions before something starts and they check-in."

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  • 13
    • $1,000+
    • 250 - 999 employees
    • Surat, India

    Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

    Industries

    Notable Project

    TransForm Solutions has developed an e-commerce site for a sales and marketing agency. They manage the site data management, order processing, inventory updates, photoshop services, and presentation assistance.

    "The team's responses are quick and efficient."

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  • 14
    • Undisclosed
    • 10 - 49 employees
    • Delhi, India

    Technousa Consulting Services Pvt. Ltd. is an IT company located in New Delhi. Founded in 2007, it has team of 38 employees who provide web design, mobile app development, and web development services. They primarily work with small business and midmarket clients in the financial services, e-commerce, and automotive sectors.

    Clients

    • Textron
    • ESXGroup
    • Universal Enterprises Unlimited
    • Cashtime

    Industries

    Notable Project

    Technousa Consulting Services Pvt. Ltd. has improved website performance and streamlined admin tasks. They’ve developed quickly customizable templates and have also added helpful notifications.

    “When I ask for something to be completed, I can trust it will compliment what we already have in place.”

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  • 15
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    Established in 2009, Gtechwebindia provides BPO, SEO, SMO, and e-commerce development services. They primarily work with small businesses in the retail and e-commerce industries. 

    Clients

    • Gardenshed.com
    • Gardensheds.com.au
    • Upscalestripper.com
    • Upscaleshoes.com

    Industries

    Notable Project

    Gtechwebindia built an e-commerce website that features clothing, accessories, and home décor. They continue to update product listings and monitor site performance.

    “Gtechwebindia is a trustworthy company.”

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  • 16
    • Scheduling

      4.9
    • Quality

      5.0
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Jaipur, India

    Dark Bears is a web design and development firm headquartered in India, with additional offices in the Netherlands and Foster City, Cali. Founded in 2009, Dark Bears' team of about 50 employees has nearly a decade of experience in web development, mobile app development, and custom software development. The firm primarily works with clients in the business services and advertising industries. 

    Clients

    • Cavium Inc.
    • Brown - O'Haver Loss Claims Representatives
    • Aerotech solution Inc.
    • American Professional Services LLC

    Industries

    Notable Project

    After moving on from an ill-suited project manager, Dark Bear Web Solutions worked directly with the client to develop and design the backend and frontend functionalities of a social media app for iOS.

    "Dark Bear Web Solutions was excellent. I was very happy with the work they did."

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  • 17
    • $1,000+
    • 10 - 49 employees
    • Kalyan, India

    Tasks Expert is a social media marketing agency located in Killeen, Texas and Kalyan, India. The firm focuses on social media marketing and has a small team.The firm was founded in 2017.

    Industries

    Notable Project

    Tasks Expert- A Virtual Assistant Company provided a social media virtual assistant for a consulting company. They were tasked mainly with creating and designing graphics for Instagram, Facebook, and Twitter.

    "They worked on our requests in their time zone and determined the perfect timing to connect with us easily."

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  • 18
    • $1,000+
    • 10 - 49 employees
    • Coimbatore, India

    Presentation Depot is a graphics firm based in Coimbatore, India. With more than 10 members, they offer back-office and branding services for clients ranging from small firms to large enterprises. They work in the fields of financial services, business services, and advertising.

    Clients

    • Artemis Connection Inc.

    Industries

    Notable Project

    Presentation Depot creates and cleans up slide decks for a consulting firm using PowerPoint and Google Slides. They take steps to ensure client information is kept confidential.

    "I don’t worry about things I hand over to Presentation Depot."

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  • 19
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Kothaguda, India

    Quislex is a legal services provider based in New York but with secondary offices in Chicago, San Francisco, London, and Hyderabad, India. Founded in 2004, Quislex now features a team of more than 1,000 employees. They provide non-voice BPO/back office services to a variety of clients.

    Clients

    • IAOP Global Outsourcing 100 (2016
    • 2017
    • 2018)
    • ACC Value Champion (2018)

    Industries

    Notable Project

    Quislex orchestrated a legal document processing and data purging project for a law firm that required extra assistance. Quislex worked in a particularly effective and thorough manner, improving the staff's relationships and alleviating a considerable amount of the firm's burden. 

    "They provide good service at a reasonable price." — Manager, Law Firm

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  • 20
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Industries

    Notable Project

    Trupp Global provides data abstraction services for a software technology company, supporting the work of other data-providing agencies, manually abstracting 40 to 50 data points.

    “We give them work, they jump on it and do it in a timely manner.”

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  • 21
    • $1,000+
    • 50 - 249 employees
    • Thrissur, India

    Midsize call center service Intellect Outsource, is in Thrissur, India. They focus on voice services and were launched in 2009.

    Industries

    Notable Project

    Intellect Outsource is developing a Magento 2 e-commerce site for a furniture manufacturing company. They've installed several extensions and managed the client's product and order data.

    "The team always gets back to us quickly, and most projects are resolved within a short timeframe."

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  • 22
    • $10,000+
    • 10 - 49 employees
    • Maharashtra, India

    RPR Services, LLC is a property preservation and data processing company headquartered in Wilmington, Del. with a secondary office in Maharashtra, India. Founded in 2015 and with a current team of over 50 employees, they provide non-voice BPO, back-office services, web design, branding, and more to small businesses. 

    Clients

    • Remedy Field Services Inc

    Notable Project

    RPR Services, LLC. works on order and bid processing, invoicing and turning in orders within the company's prescribed deadline.

    "They have a very effective workflow and the most impressive thing about them is their communication skills."

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  • 23
    • Scheduling

      4.7
    • Quality

      4.7
    • Cost

      4.3
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    4D Global is a medical billing company based in Chennai, India, with an office in Scottsdale, Ariz. Founded in 2015, the agency employs a team of over 50 to provide non-voice BPO/back office services and call center services to clients in the healthcare and medical industries.

    Industries

    Notable Project

    4D Global worked with an IT company to assist in a variety of different projects, from staff augmentation and billing to retirement and health insurance management. With their keen business understanding, they delivered a tailored experience, saving the client about $100,000 per month.

    "Their quality of service is excellent." - IT Director, IT Company

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  • 24
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

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  • 25
    • Undisclosed
    • 10 - 49 employees
    • Pune, India

    Strong Vision Data Processing is a professional data management firm based in Pune, India, and founded in 2016. Their team of 4 employees specializes in non-voice BPO, bookkeeping, and finance and account outsourcing. 

    Clients

    • 82 CLASSIC

    Notable Project

    Strong Vision Data Processing digitized the data contained in old books and records possessed by a University of Chicago research team, inputting numbers into excel and returning them to the client.

    “They saved us a lot of money while still providing very high-quality work.”

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  • 26
    • $10,000+
    • 250 - 999 employees
    • Mumbai, India

    Direction Software Solutions is a business consultancy based in Mumbai, India. Since 1999, their current team of over 800 has been specializing in IT managed services, custom software development and non-voice BPO services. They primarily serve midmarket clients in the financial services, media and real estate industries. 

    Clients

    • Barclays Bank PLC
    • Otto-Versand Gmbh Group
    • Sodexo
    • Bon Prix

    Industries

    Notable Project

    Direction Software Solutions provides programming support and offers ideas for improving process efficiency, assisting with the entire in-house software suite. Resources scale flexibly to meet varying needs. 

    "They quickly got up to speed with mastering new technologies and fulfilling our needs."

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  • 27
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries

    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

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  • 28
    • $1,000+
    • 1,000 - 9,999 employees
    • Gurugram, India

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Industries

    Notable Project

    MattsenKumar LLC provides call center services to a financial firm. They respond to the phone calls, emails, and social media chats of customers. Overall, they answer complaints, requests, and queries.

    "They’re ready to help me any time of the day."

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  • 29
    • Undisclosed
    • 50 - 249 employees
    • Noida, India

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Clients

    • RCI
    • PROLIME

    Notable Project

    QUESTIONABLE

    "They provide great quality."

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  • 30
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Delhi, India

    EDataIndia is a midsize back office outsourcing company based in Delhi, India. Founded in 2006, the team focuses on back office outsourcing, customer service outsourcing, finance & accounting outsourcing (FAO), social media marketing, and more.

    Notable Project

    A real estate company hired eDataIndia to expand and maintain their database.

    "I'm highly impressed with their work!"

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