Top 100 Back Office BPO Services in India

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Top 100 Back Office BPO Services in India

July 2022

Looking for a top non-voice BPO service provider in India?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations. 

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List of the Best India Back Office BPO Firms

  • 1
    • $5,000+
    • 10,000+ employees
    • Kolkata, India

    Fusion BPO Services is a global business process outsourcing firm headquartered in Montreal, Canada, that was established in 2004. Their team of over 1000 employees offers voice BPO, non-voice BPO, and transcription services.

    Clients

    • Meesho
    • Gravy Analytics
    • Craftjack
    • Home Advisor

    Industries

    Notable Project

    Fusion BPO Services handles customer and telemarketing services for a call center company. They offer general 9–5 shifts for their different time zones.

    "We haven't experienced any dips in quality or communication with Fusion BPO Services."

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  • 2
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Bengaluru, India

    Invensis is an IT, BPO, and call center services company based in Bangalore, India, with an office in Wilmington, Del. Founded in 2000, Invensis's team of more than 350 employees offer non-voice BPO/back office services and call center services.

    Clients

    • Groupon
    • Sprint
    • Web2Carz
    • Wyndham

    Industries

    Notable Project

    A marketing firm wanted to handle more inbound phone calls. It hired Invensis to answer phone calls, process orders, and provide customer service. Invensis helped the firm's efficiency improve by 37%. The firm appreciated Invensis' customer service and time management, among other qualities.

    "They [Invensis] have turned our company around and helped make it the best it can be!" – HR Manager, Marketing Firm

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  • 3
    • Undisclosed
    • 50 - 249 employees
    • Kolkata, India

    Task Virtual is an outsourcing agency based in Kolkata, India. Since 2016, their small team of 9 has been specializing in market research, business consulting, non-voice BPO services, branding, transcription, and more. They mainly work with midmarket clients in a variety of industries.

    Industries

    Notable Project

    Task Virtual provided a virtual assistant for a coaching company. The work entailed research, data entry, content creation, and social media activities. 

    "All the work was managed effectively."

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  • 4
    • $1,000+
    • 1,000 - 9,999 employees
    • New Delhi, India

    SunTec India is a multi-process IT outsourcing company based in New Delhi, India with an additional office in Laguna Beach, Calif. Founded in 1999, SunTec India boasts a team of over 968 employees who provide non-voice BPO/back office services and voice/call center services.

    Clients

    • Nielsen
    • Bose
    • Honda
    • Pepsico

    Industries

    Notable Project

    SunTec India was hired by a retail company for a product data entry project. The team receives documentation for thousands of products and creates them within their Magento-powered e-commerce platform.

    "The team has successfully completed what we wouldn’t have been able to inhouse."

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  • 5
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Pune, India

    Vsynergize is a global sales and marketing service provider that has offices in San Francisco, Westborough, Mass., and Pune, India. Founded in 2001, Vsynergize's team of about 300 employees has nearly two decades of experience specializing in call center services. The firm also extends back-office services to its clients in the financial services, telecommunications, and healthcare industries. 

    Industries

    Notable Project

    VSynergize offered sales and marketing support, including creating messaging for an email campaign, researching a target market, as well as conducting calls and scheduling appointments with a list of contacts.

    "They have an outstanding workflow — the process I have been through with this team has been seamless."

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  • 6
    • $1,000+
    • 50 - 249 employees
    • Pune, India

      TechSpeed Inc. is a data outsourcing company based in Portland, Ore. and founded in 2002. Their team of over 100 employees specialize in A.I./machine learning support, non-voice BPO, market research, and web development for small business and mid-market firms.

    Clients

    • Bank of America
    • Merrill Lynch
    • Taxpayer Association of Oregon
    • C2 Financial Corp.

    Industries

    Notable Project

    TechSpeed Inc provided data entry services to an M&A advisory firm. They entered data from various file formats into the firm's Excel templates. The file formats included PDF, spreadsheets, and scanned photos.

    "They are professional and helpful, and they always deliver work on time."

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  • 7
    • $25,000+
    • 250 - 999 employees
    • Chennai, India

    iSolve Technologies is an IT consulting and development company based out of Chennai, India. Founded in 2004, their team of approximately 88 employees serve midmarket and enterprise-level clients primarily in the IT, financial, and medical sectors. They provide custom software development, managed IT services, and IT consulting.

    Clients

    • Artic Seafood Group AS
    • DAIMLER Financial Services
    • Barclays
    • ABN AMRO Bank N.V.

    Industries

    Notable Project

    iSolve Technologies created an employee onboarding platform for expedited new employee training processes. They incorporated modules, an introduction, and videos.

    "Whenever I need support, they’ll come to my office immediately and rectify the error."

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  • 8
    • $10,000+
    • 250 - 999 employees
    • Chennai, India

    Ameex Technologies is an Illinois-based CMS (content management system) web development agency with nearly 400 developers on-staff. Since 2007, they've sent their development teams around the globe to assist clients with web, software, and mobile app development needs

    Clients

    • Global Atlantic
    • LiveHappy
    • WJB
    • PEI Media

    Notable Project

    Ameex Technologies was involved in the design, development, maintenance, and launch of the corporate intranet using Drupal. They also provided desktop training on Drupal.

    "They validated their assumptions constantly against us to make sure that they were on the right track."

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  • 9
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Unee Solutions is a business process outsourcing firm based in Stafford, Texas with additional assets in India and Israel. They were founded in 2007 and currently have a staff of 125 employees. Unee Solutions' solutions focus on lead generation and include both voice outsourcing and non-voice back office services.

    Clients

    • Kern
    • Krohne
    • Cimatron Group
    • Jurat

    Industries

    Notable Project

    Unee Solutions provides voice lead generation for a luxury bed and breakfast in Colorado. The client wanted to stand out from crowded search results that prioritize large brands and partnered with Unee for a more distinct lead generation strategy. Unee's voice support agents provide outbound calls and booking over the phone. The team has considerably outperformed the client's original in-house efforts.

    "I was paying a couple of people roughly $1,500 per month to do it previously and they were only spending maybe 10 hours in total a week to produce 2 to 4 leads. Now I pay roughly $2,000 for unknown hours with 15 to 20 leads. Invaluable!" — Owner, Colorado Bed and Breakfast

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  • 10
    • $1,000+
    • 50 - 249 employees
    • Coimbatore, India

    Founded in 2007, Login Services is located in Coimbatore, India. Their team of about 50 people provides non-voice BPO/back office services for enterprise, midmarket, and small businesses. Their industries include health care, medical, business, and other services.

    Industries

    Notable Project

    Login Services has and continues to work on a variety of one-off projects that involve transcription services related to financial documents.

    "Remaining flexible, they ask a fair amount of proactive questions before something starts and they check-in."

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  • 11
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.9
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Jaipur, India

    Dark Bears is a web design and development firm headquartered in India, with additional offices in the Netherlands and Foster City, Cali. Founded in 2009, Dark Bears' team of about 50 employees has nearly a decade of experience in web development, mobile app development, and custom software development. The firm primarily works with clients in the business services and advertising industries. 

    Clients

    • Cavium Inc.
    • Brown - O'Haver Loss Claims Representatives
    • Aerotech solution Inc.
    • American Professional Services LLC

    Industries

    Notable Project

    Dark Bears partnered with a technology service provider to redesign the organization's website. The team at Dark Bears redesigned the a technology service provider's outdated website and created a new site that emphasized aesthetics and ease of use. The firm continues to provide technical support. The client was impressed with the team at Dark Bears' tenacity and willingness to work through challenges that arose throughout the project. 

    "We had an issue with our ticketing system, and we wanted that to be integrated with our website. We were having some technical issues, but Dark Bear didn’t give up. They kept working until the issue was resolved and I appreciated that."-Operations Manager, Technology Service Provider 

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  • 12
    • $5,000+
    • 250 - 999 employees
    • Delhi, India

    Tech2Globe Web Solutions is a web development agency that was founded in 2014. They are headquartered in New Delhi, India, and consist of 82 employees. The company specializes in E-commerce development, web development, and HR consulting and outsourcing. 
     

    Clients

    • Delivery Hero
    • Foodora
    • Ordering Online System
    • QUIQUP

    Industries

    Notable Project

    Tech2Globe Web Solutions LLP provides website development and digital marketing services for a vehicle safety equipment manufacturer. This includes Amazon EBC, infographics, SEO, and more.

    "Our site looks much better than before."

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  • 13
    • $1,000+
    • 1,000 - 9,999 employees
    • Noida, India

    Virtual Employee is a remote staffing company based in Rockland, Maine, with a satellite office in Noida, India. Founded in 2007, Virtual Employee's team of nearly 700 employees provides non-voice BPO/back-office, web design and development, and mobile app development services.

    Clients

    • Studyforge
    • Paragon Print Systems
    • Priva
    • Sceris

    Industries

    Notable Project

    Virtual Employee worked with a call center company to supply virtual assistant services that would assist the client in reducing redundancies while streamlining its tasks. The client was particularly pleased with Virtual Employee's communication and data entry processing tools. 

    "They offer great savings and are cost-effective." - Executive, Call Center Company

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  • 14
    • Undisclosed
    • 10 - 49 employees
    • Delhi, India

    Technousa Consulting Services Pvt. Ltd. is an IT company located in New Delhi. Founded in 2007, it has team of 38 employees who provide web design, mobile app development, and web development services. They primarily work with small business and midmarket clients in the financial services, e-commerce, and automotive sectors.

    Clients

    • Textron
    • ESXGroup
    • Universal Enterprises Unlimited
    • Cashtime

    Industries

    Notable Project

    Technousa Consulting Services Pvt. Ltd. developed a custom platform for a digital marketing agency that facilitates access to their SEO services. The team also built a website that is easy to use. The client was happy with the execution and is earning over 6 figures per year with their site.

    “I’m impressed with their ability to create anything. I told Sunny what I needed, and he made it happen.”—CEO, Digital Marketing Agency

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  • 15
    • $10,000+
    • 250 - 999 employees
    • Mumbai, India

    Direction Software Solutions is a business consultancy based in Mumbai, India. Since 1999, their current team of over 800 has been specializing in IT managed services, custom software development and non-voice BPO services. They primarily serve midmarket clients in the financial services, media and real estate industries. 

    Clients

    • Barclays Bank PLC
    • Otto-Versand Gmbh Group
    • Sodexo
    • Bon Prix

    Industries

    Notable Project

    Direction Software Solutions assists with multiple initiatives of varying complexity across a long-term collaboration. Tools include an auction planning resource and extensive portions of an ERP system. 

    "Direction Software Solutions' performance has been very good."

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  • 16
    • $1,000+
    • 10 - 49 employees
    • New Delhi, India

    Established in 2009, Gtechwebindia provides BPO, SEO, SMO, and e-commerce development services. They primarily work with small businesses in the retail and e-commerce industries. 

    Clients

    • Gardenshed.com
    • Gardensheds.com.au
    • Upscalestripper.com
    • Upscaleshoes.com

    Industries

    Notable Project

    Gtechwebindia developed the website of an SEO company. The team handled everything, from design to completion.

    "They provided us good customer support at reasonable prices."

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  • 17
    • $1,000+
    • 250 - 999 employees
    • Udaipur, India

    Fusion Business Solutions Pvt Ltd is an outsourcing and offshoring company with over 300 employees founded in Udaipur, India. Founded in 2006, they work with mid-market and small businesses in the business services industry, among others, to provide non-voice BPO and back-office services. 

    Industries

    Notable Project

    Fusion Business Solutions Pvt Ltd provides BPO services for an insurance broker. The company has sought help with manual processing and entry, back-office tasks, and QC.

    "Their knowledge of the industry, ability to learn, and level of independence are impressive."

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  • 18
    • $1,000+
    • 250 - 999 employees
    • Surat, India

    Transform Solution, a non-voice bpo/back office services company, was established in 2002. The midsize team offers non-voice bpo/back office services, e-commerce development, voice services, Artificial Intelligence, and more. The company is located in Austin, Texas and Surat, India.

    Industries

    Notable Project

    TransForm Solutions has developed an e-commerce site for a sales and marketing agency. They manage the site data management, order processing, inventory updates, photoshop services, and presentation assistance.

    "The team's responses are quick and efficient."

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  • 19
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Kondapur, India

    Quislex is a legal services provider based in New York but with secondary offices in Chicago, San Francisco, London, and Hyderabad, India. Founded in 2004, Quislex now features a team of more than 1,000 employees. They provide non-voice BPO/back office services to a variety of clients.

    Clients

    • IAOP Global Outsourcing 100 (2016
    • 2017
    • 2018)
    • ACC Value Champion (2018)

    Industries

    Notable Project

    Quislex orchestrated a legal document processing and data purging project for a law firm that required extra assistance. Quislex worked in a particularly effective and thorough manner, improving the staff's relationships and alleviating a considerable amount of the firm's burden. 

    "They provide good service at a reasonable price." — Manager, Law Firm

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  • 20
    • Scheduling

      4.8
    • Quality

      5.0
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Bengaluru, India

    Cerebra LPO is a legal process outsourcing firm based in Bangalore, India with additional offices in Mumbai and Dubai. Founded in 1992, Cerebra LPO provides non-voice BPO/back office services and voice/call center services to primarily attorneys and law firms around the world.

    Clients

    • Bank of India
    • CMC Limited
    • ING
    • Siemens

    Industries

    Notable Project

    Cerebra LPO worked with a manufacturing company in managing its legal document processing. The team provides a balance of speed and reliability that allows the client's staff to avoid long hours and focus on other priorities.

    "I am totally satisfied with the service offered by this company." - Business Development Executive, Manufacturing Company

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  • 21
    • $1,000+
    • 250 - 999 employees
    • Bengaluru, India

    Bangalore, India, Trupp Global is a BPO Company with a current team of 16. Founded in 2010, the agency provides non-voice BPO/back office services, voice/call center services, and transcription services to small and midmarket businesses.

    Industries

    Notable Project

    Trupp Global oversaw sourcing and indexing for a chemical management company by digitizing data. The team made outbound calls to the client's previous customers, requested documents, and cataloged them into the client's online system. Trupp Global proved capable of handling strict deadlines and were receptive to feedback.

    "[T]heir ability to resolve issues is the best we’ve seen." — Director, Chemicals Management Company

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  • 22
    • $1,000+
    • 10 - 49 employees
    • Coimbatore, India

    Presentation Depot is a graphics firm based in Coimbatore, India. With more than 10 members, they offer back-office and branding services for clients ranging from small firms to large enterprises. They work in the fields of financial services, business services, and advertising.

    Clients

    • Artemis Connection Inc.

    Industries

    Notable Project

    Presentation Depot designed presentation slides for a consulting company. The goal was to prioritize formatting and design to improve the overall quality of their presentations. The company enjoys working with Presentation Depot and trusts in their work.

    “We appreciate their confidentiality and privacy; they make sure our info doesn’t get into anyone else’s hands.” - CEO, Consulting Company

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  • 23
    • $5,000+
    • 50 - 249 employees
    • Kolkata, India

    AskDataEntry is a data entry service company based in Kolkata, India. The company, founded in 2011, has more than 50 employees and provides non-voice BPO/back office services, market research, accounting, and transcription services. AskDataEntry serves small companies in various industries that include business services, e-commerce, and IT.

    Clients

    • UT Realty Inc.
    • Slova Finance LLP
    • IVORY Contraction
    • Texmo Technology

    Industries

    Notable Project

    A business services company hired AskDataEntry for multiple projects that include web development and data entry. To date, AskDataEntry has been meeting the company's expectations in their work.

    "They took my brief and nearly all cases improved and suggested better and more attractive ways of doing things." - Owner, Business Services Company

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  • 24
    • $10,000+
    • 10 - 49 employees
    • Maharashtra, India

    RPR Services, LLC is a property preservation and data processing company headquartered in Wilmington, Del. with a secondary office in Maharashtra, India. Founded in 2015 and with a current team of over 50 employees, they provide non-voice BPO, back-office services, web design, branding, and more to small businesses. 

    Clients

    • Remedy Field Services Inc

    Notable Project

    RPR Services, LLC helps a property service company with processing their work orders and other operations. They tended to the client's needs overnight and even on weekends, and their overall involvement freed up time for the internal staff's to focus on other aspects of their work.  

    "They are very effective." – CEO, Property Service Company 

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  • 25
    • Scheduling

      4.7
    • Quality

      4.0
    • Cost

      4.3
    • NPS

      4.2
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Chennai, India

    4D Global is a medical billing company based in Chennai, India, with an office in Scottsdale, Ariz. Founded in 2015, the agency employs a team of over 50 to provide non-voice BPO/back office services and call center services to clients in the healthcare and medical industries.

    Industries

    Notable Project

    4D Global worked with an IT company to assist in a variety of different projects, from staff augmentation and billing to retirement and health insurance management. With their keen business understanding, they delivered a tailored experience, saving the client about $100,000 per month.

    "Their quality of service is excellent." - IT Director, IT Company

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  • 26
    • $1,000+
    • 50 - 249 employees
    • Bengaluru, India

    Datascribe LPO is a legal services and solutions provider based in Charlotte, NC with satellite offices in Whitby, Canada, and Bangalore, India. Founded in 2005, Datascribe and its sole proprietor provide non-voice BPO/back office services and voice/call center services to attorneys and law firms in the USA, Canada, and India.

    Industries

    Notable Project

    Datascribe assisted a healthcare provider with medical processing services. Their work resulted in a 10% decrease in employee workload and client savings of $600 per month. Having introduced more systems, Datascribe also provides the client more accuracy in medical billings.

    "They compare well to others" - Manager, Healthcare Provider

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Pune, India

    Strong Vision Data Processing is a professional data management firm based in Pune, India, and founded in 2016. Their team of 4 employees specializes in non-voice BPO, bookkeeping, and finance and account outsourcing. 

    Clients

    • 82 CLASSIC

    Notable Project

    Strong Vision Data Processing did data entry for a media company. They entered online and visual data into an excel spreadsheet, providing a quick data transfer turnaround that the client needed to run their business. The client was very happy with the high quality of the work. 

    “Strong Vision Data Processing delivers accurate work on time, which is exactly what we were looking for. I would highly recommend them.” – VP Operations, Media Company
     

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  • 28
    • Undisclosed
    • 50 - 249 employees
    • Noida, India

    Acelerar Technologies is a KPO firm based in Noida, India. Founded in 2010, Acelerar's team of 270+ employees provides non-voice BPO/back office services and voice/call center services to clients around the world.

    Clients

    • RCI
    • PROLIME

    Notable Project

    Acelerar Technologies worked with an IT company to assist with payment processing and facilitate the sales process for customers. The client reports that Acelerar is well organized with competitive prices and an emphasis on communication. Acelerar saves the client up to 12% of what it would spend with other companies.

    "[Acelerar gives us] savings in plans and services, excellent communication at all times, and well-protected data." - Senior Adminstration Manager, IT Company

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  • 29
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Delhi, India
    EDataIndia is a midsize back office outsourcing company based in Delhi, India. Founded in 2006, the team focuses on back office outsourcing, customer service outsourcing, finance & accounting outsourcing (FAO), social media marketing, and more.

    Notable Project

    A real estate company hired eDataIndia to expand and maintain their database.

    "I'm highly impressed with their work!"

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  • 30
    • $1,000+
    • 10 - 49 employees
    • Gurugram, India

    Growup Technologies is a remote employee service provider based in Gurgaon, India. The company, founded in 2018, has more than 200 employees who provide, among others, non-voice BPO and back office services, HR services, and other digital marketing services to enterprise-level companies.

    Clients

    • Vatika Group
    • ClearMedi Hospitals
    • Bonjour Socks
    • Ferns N Petals

    Industries

    Notable Project

    Growup Technologies was hired by a software development company to provide virtual assistant services that include providing application support and addressing customer queries. Within one month of the engagement, the company received good feedback from enterprise customers and saw how quickly the virtual assistants resolved all customers' issues.

    "Overall, we are impressed by the virtual assistants for the work." - Managing Director, software development company 

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