Right Path Global Services
visit site- $10,000+
- 2 - 9 employees
- Pune, India
Client Insights
Industry Expertise
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Client Size Distribution
Midmarket ($10M - $1B) 60%
Enterprise (>$1B) 40%
Common Project Size
$200K-$999K 2 projects
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Right Path Global Services was hired by a marketing technology company to enhance customer engagement and retention through effective call center support. The aim was to streamline communication with potential clients, decrease response times, and boost conversion rates. Right Path Global Services successfully delivered on these objectives, becoming a vital part of the marketing company's customer success strategy. The team of 2-5 employees from Right Path Global Services managed inbound and outbound customer support, lead qualification, and follow-up calls for the company's campaigns. They provided key deliverables such as daily call logs, weekly performance reports, and real-time issue escalation. They also offered multilingual support, which enabled the company to connect better with a diverse client base across different time zones and regions. The marketing company found Right Path Global Services through an online search, and chose them over other options due to their affordable pricing, good cultural fit, value for cost, and aligned company values.