The Best Answering Services in Delhi

Looking for a top answering service in Delhi?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.

To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in Delhi. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Delhi Answering Services

  • 1

    Octopus Tech Solutions

    Octopus Tech Solutions is a call center and voice services company based in Amritsar, India. Founded in 2011, they also have offices in Gurgram and Chandigargh, India. The company of 50+ employees provide non-voice BPO services and voice services to primarily midmarket businesses in the financial services sector. 

    Notable Project

    Octopus Tech Solutions developed a powerful BPO services solution for their e-commerce client, freeing them up to focus on expanding their brand. They designed a fully tailored voice package based on their client’s needs, garnering positive reviews as a result.

    "Although the partnership was short, they gave us a significant number of leads to process. We’re planning to start another project with Octopus Tech Solutions in the near future." – Project Manager, E-Commerce Company

     

    Former clients
    Club Factory
    Moneed
    Stephen Udoff
    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Gurugram, India
    4.9
    4.9
    5 Clutch reviews
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  • 2

    Go4Customer

    Go4Customer is a contact center outsourcing company that is based in Noida, India with other centers in Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and Bhopal, India, South Tiverton, UK, and Houston. Since 2004, their team of over 200 experts have been providing voice/call center services and BPO/back office services. Go4Customer works with different industries including information technology, financial services, and consumer products.

    Notable Project

    An IT company wanted to smooth over how information enters and leaves the company, so they needed effective outbound services. Go4Customer improved the flow of calls, as well as provided lead generation services through telemarketing. The client is extremely confident in the work that Go4Customer has done.

    "They [Go4Customer] do their work quickly, safely, reliably, and they offer a good service despite the price." – Manager, IT Industry Company

    Former clients
    MSME
    BSNL
    TIMEX
    HudCo
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Noida, India
    5.0
    5.0
    3 Clutch reviews
    Awards

    Rajasthan State Award for Export Excellence (2010-2011)

  • 3

    SunTec India

    SunTec India is a multi-process IT outsourcing company based in New Delhi, India with an additional office in Laguna Beach, Calif. Founded in 1999, SunTec India boasts a team of over 968 employees who provide non-voice BPO/back office services and voice/call center services.

    Notable Project

    SunTec India answered phones, offered filing services, and provided general paperwork help for an IT firm. Thanks to SunTec's efficient work, the client saves about $1500 monthly.

    "It’s easier to get things done for the day when using [their] service." — Customer Service Manager, IT Company

    Former clients
    Nielsen
    Bose
    Honda
    Pepsico
    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place New Delhi, India
    4.6
    4.6
    7 Clutch reviews
  • 4

    MattsenKumar LLC

    MattsenKumar is a back office services provider based in Woodburn, Ore., with an office in Gurgaon, India. Founded in 2010, MattsenKumar's team of 364 employees offers voice/call center services and non-voice BPO/back office services.

    Notable Project

    MattsenKumar was hired to take over the responsibility of answering this products firm's phone calls. Making up 25% of the client's employees' work, MattsenKumar has been able to fulfill its role by respecting deadlines and being able to solve customers' problems 90% of the time, with efficiency increasing with every month the company stays on.

    "Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." - Director, Products Firm

    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Gurgaon, India
    4.0
    4.0
    3 Clutch reviews
  • 5

    EXL Service

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

    Notable Project

    EXL was hired by an education organization to supply capabilities in the form of administrative, billing, and payment processing. The client particularly appreciated EXL's international billing and accounting services.

    "We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues." — HR Manager, Education Organization

    $ $ $ $ $
    equalizer $1,000+
    group10,000+ Employees
    place New Delhi, India
    3.8
    3.8
    4 Clutch reviews
  • 6

    A1 Call Center

    A1 Call Center is a CISCO-based outsourcing call center in Noida, India. Founded in 2009, the company has a team of 6 that specialize in back office and call center services. They primarily work with clients in the consumer products, media, and education industries. 

    Notable Project

    A1 Call Center provided customer verification services for a telecommunications company. They conducted outbound calls to collect customer feedback. The former client used the collected data to update their policies and improve their services.

    "It has been a very happy, very enjoyable experience." – Administration Associate, Telecommunications Company 

    Former clients
    BetterU
    BIBA
    Network 18
    MMI Online
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place Noida, India
    4.8
    4.8
    3 Clutch reviews
  • 7

    Call2Customers

    Founded in 2011, Call2Customers is an outsourced call center in New Delhi, India with roughly 250 employees who provide voice and BPO services. They focus on B2B lead generation and B2C telemarketing for clients.

    Notable Project

    A consulting firm partnered with them for outsourcing services at a fair rate. Lead generation increased exponentially with help from the client who has a solid understanding of the market.

    “Call2Customers has a solid knowledge of the American market. They understand my requirements and how to approach marketing teams over here. They’ve even made good suggestions on how I can grow my business. It shows that they care about their work enough to do additional research.” – Owner, Consulting Firm

    Former clients
    HHC Consulting Inc.
    Talkwire
    8BIT
    NEO Trip
    Verified Learning
    SES
    Rayna B2B
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place delhi, India
    3.8
    3.8
    2 Clutch reviews
  • 8

    Plaxonic Technologies

    Plaxonic Technologies is a BI firm based in Noida, India. Founded in 2013, their team of 60 serves clients in the auto repair sector. Services include e-commerce and mobile app development.

    Notable Project

    Plaxonic Technologies built a website for an auto repair company. The owner got positive reception from clients within the first week. The team is very patient.

    “I was really surprised by how much time they were willing to spend on the phone to help me.” – Owner, Auto Paint Repair Company

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place Noida, India
    5.0
    5.0
    1 Clutch review
  • 9

    Tech Fi Technologies

    Tech Fi Technologies is an IT company founded in 2016 in Gurugram, India. With no more than 50 experts, they offer voice services, web development, and web design solutions for clients ranging from small firms to large companies in the fields of e-commerce and education.

    Notable Project

    Tech Fi Technologies developed a website for a P2P renting platform. The platform was looking to outsource development work for their website. The site now serves as the backbone of the company.

    “The best thing was, the founder of this company Mr. Mayank always asked my feedback and was involved in the complete process.” - Founder, P2P Renting Platform

    Former clients
    Urban Step
    Industrial Carbon Components
    Diesenoopcion
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place gurugram, India
    5.0
    5.0
    8 Clutch reviews
  • 10

    Intrust Global

    Intrust Global is a BPO services provider based founded in 2005 in New Delhi, India, with a secondary office in Bangalore, India. With a team of more than 50 employees, Intrust Global provides non-voice BPO/back office services and voice/call center services to a variety of different industries. 

    Notable Project

    Intrust Global provided financial and IT services to an educational organization. Intrust took over the client's accounts, payroll, credit, record taking, IT, and client transactions, saving the client 100 hours and around $100,000 per month.

    "They are experts who are highly skilled in their fields." — Finance President, Education Organization

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place New Delhi, India
    3.8
    3.8
    2 Clutch reviews
  • 11

    MaxBPO

    Max BPO is a call center agency headquartered in Nanaimo, Canada, with offices in Noida, India, and Takoma Park, Md. Since 1997, their team of 52 has provided clients with voice services, non-voice BPO/back-office services, and finance & accounting outsourcing expertise. Their call center services focus on B2C telemarketing, answering services, and virtual receptionist services, among others.

    Notable Project

    MAX BPO was subcontracted by a digital marketing agency for its inbound and outbound call center services. The project is still ongoing and is showing positive results.

    "They have a good team model. So, it's always been easy working with them." – Digital Marketing Expert, Digital Marketing Agency

    Former clients
    Digiperform
    Bisnode Central Europe
    $ $ $ $ $
    equalizer

    Undisclosed

    group250 - 999 Employees
    place Noida, India
    5.0
    5.0
    2 Clutch reviews
  • 12

    Noida Exim

    Noida Exim Private Limited is a call center outsourcing services provider based in Noida, India. The company, founded in 2009, has more than 250 employees and provides voice services and non-voice BPO/back office services to companies in various industries.

    Notable Project

    A business solutions company hired Noida Exim Private Limited to provide call center services to resolve customer queries quickly. The tech support team that Noida Exim Private Limited provided performed up to the expectations of the company.

    "They offer the good and reliable support team." - Project Manager, Business Solutions Company

    Former clients
    AISIN
    Bangon Udan Enterprise Pvt. Ltd.
    Blueair
    Forever New
    $ $ $ $ $
    equalizer $1,000+
    group250 - 999 Employees
    place NOIDA, India
    5.0
    5.0
    1 Clutch review
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT