Top 100 Call Center Services
The Best of July 2024
Outsourced call center services refer to handling incoming and outgoing calls on behalf of businesses to support functions such as customer service, lead generation, and appointment setting. Call center services are crucial to ensuring customers have a positive experience with their business before, during, and after purchasing. Investing in quality call center solutions is important for timely responses to key stakeholders, gathering feedback, and understanding customer preferences.
Call centers are a type of BPO that focuses on training and hiring dedicated agents who can handle customer inquiries, resolve customer issues and complaints, and provide technical support. They contribute to businesses' productivity and long-term success, allowing them to focus on core functions while managing customers professionally and efficiently.
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List of the Best Voice Services Providers on the Market
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Featured providers
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- $1,000+
- 1,000 - 9,999 employees
- Wilmington, DE
Read MoreSupportYourApp is a Support-as-a-Service company founded in 2010 and headquartered in Wilmington, US. SupportYourApp's team of over 2000 professionals provides secure technical, customer support, and CX services to growing companies around the globe.
Industries
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- $1,000+
- 250 - 999 employees
- Orlando, FL
Read MoreXACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
Industries
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- $1,000+
- 1,000 - 9,999 employees
- Denver, CO
Read MoreCience is a PaaS (People as a Service) company based in Los Angeles. It has offices in Ukraine and Manila and was established in 2015. Their team of more than 550 employees offers voice services, conversion optimization, and CRM consulting and SI services.
Industries
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1231
- $5,000+
- 50 - 249 employees
- Petaling Jaya, Malaysia
CALLMARK Solutions Sdn Bhd is a non-voice bpo/back office services company launched in 2012. They are located in Petaling Jaya, Malaysia and have a midsize team. The company offers non-voice bpo/back office services, voice services, and email marketing.Read More - Get Started
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1232
- $1,000+
- 50 - 249 employees
- Shinjuku City, Japan
Answering service company TMJ is located in Shinjuku City, Japan. Launched in 1992, the midsize team provides voice services, business consulting, and non-voice bpo/back office services.Read More -
1233
- $1,000+
- 10 - 49 employees
- Shinjuku City, Japan
Call center company AGREX is in Shinjuku City, Japan. Launched in 1965, the small team specializes in voice services, non-voice bpo/back office services, CRM consulting and SI, and print design.Read More -
1234
- $1,000+
- 50 - 249 employees
- Bunkyo City, Japan
InSure is a phone answering service based in Bunkyo City, Japan. The agency focuses on voice services, non-voice bpo/back office services, and mobile app development and has a midsize team.The agency was established in 1995.Read More -
1235
- $5,000+
- 1,000 - 9,999 employees
- Kuala Lumpur, Malaysia
Launched in 1991, VADS Berhad is a non-voice bpo/back office services company. The firm provides non-voice bpo/back office services, voice services, cloud consulting & SI, and IT managed services and has a large team.Read More -
1236
- $5,000+
- 10 - 49 employees
- Kuala Lumpur, Malaysia
Chima Services Sdn Bhd is a small non-voice bpo/back office services company. They focus on non-voice bpo/back office services, voice services, CRM consulting and SI, and search engine optimization and were launched in 2015.Read More -
1237
- $1,000+
- 250 - 999 employees
- Tel Aviv-Yafo, Israel
Bynet Semech is a midsize human resources agency. They focus on HR services, non-voice bpo/back office services, voice services, IT managed services, and more and were launched in 1997. The company is in Tel Aviv, Israel.Read More -
1238
- $1,000+
- 50 - 249 employees
- Ho Chi Minh City, Vietnam
DCV JSC, a call center company, is headquartered in Ho Chi Minh City, Vietnam and Ha Noi, Vietnam. The midsize firm was founded in 2013. Their team specializes in voice services, non-voice bpo/back office services, HR services, and IT managed services.Read More -
1239
- $1,000+
- 50 - 249 employees
- Ha Noi, Vietnam
MOCAP Vietnam is a Ha Noi, Vietnam-based non-voice bpo/back office services company. The midsize firm was founded in 2009. Their team focuses on non-voice bpo/back office services, voice services, and business consulting.Read More -
1240
- $1,000+
- 1,000 - 9,999 employees
- Austin, TX
Business consulting company Evins Personnel Consultants was established in 1967. The firm specializes in business consulting, non-voice bpo/back office services, and voice services and has a large team.Read More -
1241
- $1,000+
- 1,000 - 9,999 employees
- Dallas, TX
Launched in 1999, Choice Specialists is a human resources company. The company specializes in HR services, non-voice bpo/back office services, voice services, finance & accounting outsourcing (FAO), and more and has a large team.Read More -
1242
- $10,000+
- 10,000+ employees
- Córdoba, Argentina
Apex America is a Córdoba, Argentina-based software development company. The large team specializes in custom software development, Artificial Intelligence, and social media marketing. The agency was established in 2003.Read MoreIndustries
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1243
- Undisclosed
- 250 - 999 employees
- Bangkok, Thailand
Mocap Limited is a market research company founded in 2007. Their midsize team is headquartered in Bangkok, and offers market research, non-voice bpo/back office services, voice services, HR services, and more.Read More -
1244
- Undisclosed
- 250 - 999 employees
- Dubai, United Arab Emirates
Cupola Group MEA is a call center service founded in 1999. The agency focuses on voice services, non-voice bpo/back office services, and HR services and has a midsize team.Read More -
1245
- Undisclosed
- 1,000 - 9,999 employees
- دبي, United Arab Emirates
Data Direct Group is a Dubai, United Arab Emirates-based phone answering service. The midsize team offers voice services, non-voice bpo/back office services, and business consulting. The company was established in 2000.Read More -
1246
- Undisclosed
- 50 - 249 employees
- Dubai, United Arab Emirates
Non-voice bpo/back office services company City Services Consultancy is located in Dubai, United Arab Emirates. The midsize agency was founded in 2006. Their services include non-voice bpo/back office services, voice services, and business consulting.Read More -
1247
- Undisclosed
- 50 - 249 employees
- Dubai, United Arab Emirates
Launched in 2002, Calltronics is a call center company. The firm provides voice services and non-voice bpo/back office services and has a midsize team. The firm is headquartered in Dubai, United Arab Emirates.Read More -
1248
- Undisclosed
- 250 - 999 employees
- Aguadilla Pueblo, Puerto Rico
CommSense, a non-voice bpo/back office services and answering service, was established in 2013. Their midsize team is located in Aguadilla Pueblo, Puerto Rico and offers non-voice bpo/back office services and voice services.Read More -
1249
- Undisclosed
- 10 - 49 employees
- Dubai, United Arab Emirates
Integres Contact Center is an answering service company launched in 2014. The small team focuses on voice services and non-voice bpo/back office services. The firm is located in Dubai, United Arab Emirates.Read More -
1250
- Undisclosed
- 50 - 249 employees
- San Juan, Puerto Rico
Non-voice bpo/back office services and answering service company VarMed Management was launched in 1988. Located in San Juan, Puerto Rico, their midsize team focuses on non-voice bpo/back office services and voice services.Read More -
1251
- Undisclosed
- 50 - 249 employees
- Dubai, United Arab Emirates
The TeleServices Company is an answering service. Located in Dubai, United Arab Emirates, their small team provides voice services and non-voice bpo/back office services. The firm was launched in 2000.Read More -
1252
- Undisclosed
- 250 - 999 employees
- Wien, Austria
Telebiz GmbH is a non-voice bpo/back office services company based in Wien, Austria. The midsize team provides non-voice bpo/back office services, voice services, and business consulting and was founded in 2001.Read More -
1253
- Undisclosed
- 50 - 249 employees
- Helsinki, Finland
Read MoreLeadDesk, a non-voice bpo/back office services and answering service, was founded in 2010. In Helsinki, Finland, their midsize team provides non-voice bpo/back office services and voice services.
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1254
- Undisclosed
- 250 - 999 employees
- Lisboa, Portugal
Read MoreYOURVOICE is a midsize answering service company. Established in 2006, the firm is located in Lisboa, Portugal. Their services include voice services, non-voice bpo/back office services, and HR services.
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1255
- Undisclosed
- 250 - 999 employees
- Zürich, Switzerland
Launched in 1959, TELAG AG is a non-voice bpo/back office services company. The midsize team specializes in non-voice bpo/back office services, voice services, and e-commerce development. The firm is located in Zürich, Switzerland.Read More -
1256
- Undisclosed
- 250 - 999 employees
- Chorzów, Poland
Established in 1995, Liberty Poland Call Center is a telephone answering service. Their midsize team is located in Chorzów, Poland. Their services include voice services.Read More -
1257
- Undisclosed
- 50 - 249 employees
- Katowice, Poland
Read MoreFounded in 2002, 4EN is a non-voice bpo/back office services and call center company. The midsize Katowice, Poland-based team provides non-voice bpo/back office services and voice services.
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1258
- Undisclosed
- 2 - 9 employees
- Montevideo, Uruguay
Non-voice bpo/back office services and telephone answering service Metrocall Contact Center was launched in 2009. They are in Montevideo, Uruguay and have a small team. Metrocall Contact Center offers non-voice bpo/back office services and voice services.Read More -
1259
- $1,000+
- 250 - 999 employees
- India
Answering service Optimal Virtual Employee was founded in 2007. They are based in , India and have a midsize team. Optimal Virtual Employee provides voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), web development, and more.Read More -
1260
- Undisclosed
- 50 - 249 employees
- Caracas, Venezuela
Directa Group is a midsize non-voice bpo/back office services and telephone answering service. In Caracas, Venezuela, the company was launched in 1999. Their services include non-voice bpo/back office services and voice services.Read More
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