Top 50 Managed Service Providers in Canada

F12.net provided IT services for a credit union. The team manages all of the company's equipment and handles their security system. They also offer back-office services.

"All small- to mid-sized credit unions should be partnering with them." – CEO, Credit Union

QA Consultants provided software testing for a drug company. Their team automated their broker portal, implemented an HP ALM (Application Lifecycle Management]), and utilized performance center components to build a performance factor.  The client was impressed with their dedication.

"Without the automation they did for the Guidewire project, the delivery date would have been nine months later, and each month would have cost the company over $1 million. So the benefit was huge. They saved us millions in revenue."–IT Director, Drug Mart

403Tech worked for an engineering firm where they helped to migrate their servers from virtual to physical. After the migration, they continued to manage their IT services. 

“By overseeing our IT support, 403Tech has enhanced our efficiency. Before, my business partner and I would handle IT, which took time away from our core duties.” – Director, Engineering Firm

A wholesale floral plant distributor hired Synditech Solutions to help provide ASA firewall configuration access, manage their four voice gateways, and help with selecting a data storage solution, Windows updates, PC updates, and other IT needs. Because of this ongoing engagement, any IT issue that the distributor encounters gets addressed within a few hours.

"Their emergency response time really stands out against other competitors I’ve evaluated." - IT Director, Wholesale Floral Plant Distributor

247 Network audited an IT infrastructure to ensure the system satisfied requirements for an investment management company. Afterward, they created a list of recommendations to improve system security as well as provided remote and on-site technical support. 247 Network understood and satisfied the client's needs while remaining within their budget. 

"It’s clear that 247 Networks’ strength lies in their ability to understand how our company works." — Partner, Investment Management Company

A home health product retailer hired Generation Technology Solutions for an ongoing engagement to manage all of their IT systems. The services include hosting, day-to-day maintenance, and coordination with their software company located in a different province. Whenever there are updates or internal changes to be made, Generation Technology Solutions work with the retailer's internal IT team to ensure a smooth transition. The engagement has enabled the retailer to avoid delays in billing and product supply. 

"We trust them and their expert knowledge of the IT space. Their speed and personability stand out." - Co-Owner, Home Health Produt Retailer

Netcotech provided IT services and support to a healthcare clinic. The team managed hardware and software-related projects and handled a network reconfiguration and data migration project as well. Their reliable services have exceeded the clinic’s expectations.

“Every time we ask them something, they know exactly what they’re doing and never need to research the answer. Their skill and knowledge-base make them stand out from everyone else.” — Operations Director, Healthcare Clinic

SADA Systems took a product and customized it specifically for a government agency. After the first year of implementation, the development work has led to an increase in investment. The government agency appreciated that SADA Systems modified their approach to fit the client's needs.

"SADA Systems was very flexible and helped us through any difficulties." – Manager, City Transportation Authority

A government agency needed an election-based application for their county. 14 Oranges Software created an application that included voter information, election results, and polling locations. The app encouraged the public to become more engaged in local elections.

“The staff at 14 Oranges was helpful through different phases of integration, including the soft launch of our beta version, where we worked out some kinks, as well as improved on the application’s overall aesthetic.” – Analyst, Governmental Office

The team handles virus protection, vulnerability scans, and intrusion prevention for an investment management firm. They're quick to troubleshoot and provide effective solutions to arising problems. 

"Their responsiveness and willingness to listen helps address concerns and coverage gaps." Head of Information Security, Investment Management Firm

Calitso consults a digital marketing agency on their IT setup as they expanded their business. After a series of meetings with the client, Calitso provided product and infrastructure recommendations. The client was able to develop a 12-24 month roadmap for their IT needs as a result.

"I was impressed by the Calitso team's responsiveness, friendliness, and the flexibility to work with a slightly unusual scenario." – Head of Digital, Digital Specialist Agency

Simply Computing provides ongoing support services including warranty repairs, Mac services, product sales, etc for an IT services company. They expedited and improved the process.

"Simply Computing presented a way to expedite and improve the process for us." –Director, IT Services Company

Infinite Corporation worked with a technology company providing IT support and development services. They provided excellent customer service and were adaptable, responsive, and prompt. 

"They keep up with changes in technology and adapt quickly to keep us up to speed." – CTO, Mobile Services Provider 

TRINUS provides IT managed services for a local municipality. The client didn’t have the time to manage their IT services, so they hired TRINUS. The company provided the client with computers and laptops, and did all of the setups and installations necessary. They also continuously supply hardware and provide customer service for the client. So far, the client is happy with the company’s services and their communication. 

“TRINUS has been amazing. We have a direct line to our technician and regardless of the hour or day, there’s always someone available. If we drop an e-mail to them with an issue we’re having, they usually respond within the hour.” — IT Manager, Municipal Government
 

Haycor Computer Solutions Inc. developed an IT infrastructure for a basketball camp. They implemented a Windows and an email server, and they provided maintenance. The team delivered a dependable, robust system.

“They meet our requirements.” – Director, Basketball Camp

IT Partners Inc. worked with a bookkeeping company to help consolidate all the company's work onto a single server. The server featured software programs and updates installed by IT Partners Inc., and the entire project has gone smoothly without any real issues.

"They're very versatile, and they're willing to provide services, no matter what we ask of them. If we ever present an odd situation to them, they figure it out." - Owner, Bookkeeping Company

A healthcare provider software company hired Forward Security Inc. to help them gain certification from a government regulatory body. Forward Security Inc. helped them by conducting a series of assessments: a threat and risk assessment, penetration testing using manual techniques and other software, and a cloud security assessment related to the Microsoft Azure system that supports the company's software. At certain stages, they submitted reports on their findings to the company. Based on these reports, the company was able to gain the ISO certification that they needed for the government certification.

"Forward Security made sure the project was going smoothly. They met the deadlines." - Director of Operations, Healthcare Provider Software Company

Deltaform Technology Ltd. provided managed IT services for a nonprofit organization. The organization was looking to convert their operations to an online environment to adapt to the COVID-19 pandemic. Deltaform Technology Ltd. completed the conversion in two days.

“They’re engaged, showing a true interest in our business. They have a lot of compassion.” - Interim Executive Director, Nonprofit Organization

ScotiaComp Technologies provided development and managed IT services for a nonprofit. The goal was to have ScotiaComp Technologies support the IT and development needs of their operations. The nonprofit is impressed with ScotiaComp Technologies’ capabilities.

“Our relationship with ScotiaComp has been special. We’ve also been impressed by how accurately they get things done.’ - President, Nonprofit

SyS Creations developed an IT strategy for an enterprise technology consulting firm. The firm was looking to outsource one of their projects. SyS Creations helps with ongoing maintenance for the firm and provides 24/7 troubleshooting.

“Everything has been completed on or ahead of time, and they’re responsible about the quality of their work.” - CFO, Enterprise Technology Consulting Firm

Launchpad Technologies Inc. provided API development services for a software company. The API was to be robust and scalable for the company’s purposes. The project was highly successful with a dramatic increase in users.

“We established both informal and format channels for which we ensure success for both parties.” - Senior Director of Engineering, Software Company

Malicis provided IT services for an architecture firm. The firm worked with Malicis after their former IT provider failed to meet their standards. Malicis has proven to be a valuable partner in the firm’s operations.

“They deliver what they say they’ll deliver.” - IT Director, Architecture Firm

A financial services company hired Adastra for an ongoing engagement to provide technical support and information management consultancy services in many IM initiatives. Adastra participates in the analysis stages of these initiatives and contributes to defining the lists of requirements. They also provide support to the business users who perform UAT, as well as provide documentation and instructions to support the operation of the resulting solution. Adastra has been successfully delivering on their tasks, which enabled the company to gain better insights from using data more intensively.

"Whenever we need advice or clarification on any project related topic, we always receive a response in a timely and effective manner." - Project Manager, Financial Services Company

PCe Solutions manages the technical infrastructure for an accounting firm in Calgary. Their comprehensive involvement ranges from hardware acquisition and installation, IT strategy and system backups to data management, and more. Additionally, PCe's team provides virtual CTO service when the client experiences network failures. The client has commended PCe on their dedication to customers service and impressive level of involvement.

"PCe Solutions has been excellent. We send emails to submit any inquiries or requests and receive an automated confirmation. From there, a staff member will respond to us within 15 minutes." — Office Manager, Accounting Firm

IT Horizons provides network infrastructure and support to a medical association in Canada. The client chose IT Horizons after a negative experience with a different provider, with whom the client experienced several network outages and poor service. IT Horizons optimized the client's technical operations by introducing effective new hardware and eliminating expensive service and licensing fees. The client especially appreciated their excellent professionalism and high caliber of service.

"I can’t think of anything else that they could do better. IT Horizons always surprises me with how efficiently they work." — Executive Director, Medical Association

GURUS Solutions provided NetSuite support and optimization for a U.S.-based industrial lubricant manufacturer. To correct an in-house programming issue, they hired GURUS to repair the bug, fix data integrity problems, and fully customized the client’s NetSuite platform. The team’s efforts reduced the client’s ordering processing from 5 days to 1.5 and their support staff from 3 to 1.

“They feel that when we’re successful, they’re successful. They really are a part of our team. They’re not just in this to see how many hours they can bill. They take ownership of the project and its success, which meant they do everything within their power to advance the ball.” — CFO, Oil Manufacturer

Waterbear Cloud provides AWS support to a streaming service. The team ensures the service runs smoothly and reaches international markets. As the channel expands, they've proven to be an efficient resource and service.

"We have that unwritten code between us." – Founder, Streaming Service

GAM Tech helped build the network structure of an oil trading company from the ground up. They helped design and implement their servers and firewalls. 

“Their assistance with restructuring is the main reason our network still works smoothly.” – IT Manager, Oil Trading company
 

An accounting firm in British Columbia hired Welcome Networks to manage their cloud backup system. Their former IT provider had started the project and left before its completion. Welcome Networks picked up where they left off and delivered a functional, user-friendly data backup solution. The client has been working with Welcome Networks for about five years on cloud system management and upgrades. Welcome Network's 24-hour accessibility has been key to the partnership's success.

"I appreciated Welcome Networks' understanding of our frustrations. Previously, issues were attributed to users. Welcome Networks has been quite patient with us." – President, Accounting Firm

Wise IT Inc. provides continuous IT services for a concierge service. They're responsible for ongoing, regular technological maintenance as well as solving one-off tech problems. Their work so far has received positive feedback.

"I wouldn’t hesitate to refer them to anyone. They’ve done great work and are quick to respond to problems." –VP of Operations, Concierge Service