F12.net

F12.net completed a comprehensive IT upgrade for Covenant House Vancouver, a nonprofit serving youth. The company provided all IT support during a major facility expansion, implementing cloud-based storage, Skype Business, Office365, Microsoft Surfaces for employees, and the Robin meeting room booking service. The project, which began in January 2018, also includes the expansion of IT and electrical components of the building. The client has invested between $300,000 - $400,000 in the project, and feedback has been positive, with the client praising F12.net's comprehensive support and effective solutions.

The company also provided managed IT services for Revelstoke Credit Union, an independent, locally-owned credit union. F12.net was chosen to handle all IT services, including cybersecurity, equipment maintenance, and back-office monitoring. The company also provided training and dealt with minor issues and equipment failures. The client chose a full-service management and equipment package, investing $178,000 per year in a three-year contract. The client praised F12.net's comprehensive approach and ability to handle the complexity of their IT needs.

F12.net was also hired by a long-term care and assisted living facility to manage IT services, conduct an IT health check, and improve network security and corporate processes. The company was chosen for its strong bid and previous successful collaboration with the client. The project involved a comprehensive review of the client's needs, identifying gaps, and implementing leading practices within budget limits. The client praised F12.net's understanding of their goals and the effective collaboration with their team.