F12.net

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F12.net is a Cybersecurity company. Launched in 1996, the midsize company is located in Edmonton, Canada; Calgary, Canada; Markham, Canada and Red Deer, Canada. Their services include Cybersecurity and IT managed services.

Client Insights

Industry Expertise

Business services

30%

Financial services

20%

Manufacturing

20%

Medical

20%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 15%

Midmarket ($10M - $1B) 85%

Common Project Size

<$10K 2 projects

$50K-$199K 2 projects

$200K-$999K 2 projects

Clients

  • Revelstoke Credit Union

Highlights from Recent Projects

Overall Rating

4.6
9 Reviews

F12.net provided managed IT services to Covenant House Vancouver, a non-profit organization serving youth. The company was tasked with providing technical support for major facility extensions and upgrades. F12.net successfully transitioned the organization to cloud-based storage, implemented Office365, and switched employees to Microsoft Surfaces for increased mobility. They also introduced Skype Business as a replacement for analog phones and implemented Robin, a meeting room booking service. The collaboration began in January 2018 and is ongoing, with the client investing between $300,000 – $400,000 in their services.

For A1 Air Conditioning & Heating, an HVAC company, F12.net provided various IT services and cybersecurity solutions. They managed all of the company's Microsoft 365 accounts, including Outlook, Excel, Word, and OneDrive. They also handled the purchase of all computers and software, managed the security of the company's computers, and developed security software for mobile devices. In addition, F12.net provided cloud computing and backup services. The client spends about $8,000 CAD a month on their services, starting from November 2020.

F12.net also worked with Core Development Group, providing help desk support and other IT services. The company required assistance with their IT infrastructure, which F12.net addressed by offering services such as cybersecurity, remote desktop management, firewall management, endpoint management, internet management, project management, and licensing management. They also assisted the company in moving offices, setting up new Wi-Fi, cabling, and installing the latest firewall. The client spends around $30,000 CAD per year with F12.net, with the engagement starting in June 2020 and ongoing.

Timeliness

4.4

Service Excellence

4.5

Value

4.2

Would Recommend

4.7