Connectability IT Support

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Connectability IT Support is a small cloud consulting & SI and other IT consulting and SI company. Located in Toronto, Canada, the agency was launched in 1995. Their team provides cloud consulting & SI and other IT consulting and SI.

Client Insights

Industry Expertise

Business services

45%

Manufacturing

20%

Real estate

15%

Financial services

10%

Non-profit

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$50K-$199K 1 project

Clients

  • Origin and Cause
  • Choice Hotels Canada
  • Royal Terrace Long Term Care
  • Landlord Property Management

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Connectability IT Support was hired by a medical care facility to provide cybersecurity and IT services. The facility, which includes a 67-bed long-term care unit and a 48-suite retirement home, sought top-notch security and immediate troubleshooting of IT issues. Connectability was chosen based on a referral and the alignment of the company's values. The project involved 2-5 employees from Connectability who offered comprehensive cybersecurity solutions covering both hardware and managed services support. They oversaw the entire IT infrastructure of the facility, proactively addressing future needs. The team provided 24/7 remote monitoring and regular health checks for physical and cloud environments. Their support was responsive, addressing and resolving issues within the Service Level Agreement (SLA). Regular meetings were held to ensure smooth operations and discuss any concerns. The feedback from the facility was positive, highlighting the effectiveness of Connectability's solutions and their responsive support.

Timeliness

4.5

Service Excellence

5.0

Value

4.0

Would Recommend

5.0