Connectability IT Support

visit site
Connectability IT Support is a small cloud consulting & SI and other IT consulting and SI company. Located in Toronto, Canada, the agency was launched in 1995. Their team provides cloud consulting & SI and other IT consulting and SI.

Client Insights

Industry Expertise

Business services

45%

Manufacturing

20%

Real estate

15%

Financial services

10%

Non-profit

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$50K-$199K 1 project

Clients

  • Origin and Cause
  • Choice Hotels Canada
  • Royal Terrace Long Term Care
  • Landlord Property Management

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Connectability IT Support was hired by a medical care facility to provide comprehensive cybersecurity and IT solutions. The facility, which consists of a 67-bed long-term care facility and a 48-suite retirement home, required top-notch security and immediate troubleshooting of IT issues. Connectability was chosen for this project due to a referral and the alignment of company values. A team of 2-5 employees from Connectability was assigned to the project. They offered a wide range of services, including 24/7 remote monitoring, regular health checks for both physical and cloud environments, and proactive solutions to address the facility's future needs. The team was highly responsive, resolving issues within the agreed Service Level Agreement (SLA). Regular monthly and quarterly meetings were conducted to ensure smooth operations and provide a platform for discussion. The facility's administrator found that Connectability's services significantly enhanced their cybersecurity measures and improved their overall IT infrastructure.

Timeliness

4.5

Service Excellence

5.0

Value

4.0

Would Recommend

5.0