Red Rhino

Red Rhino successfully partnered with Structural Wear Products Ltd, a company that specializes in manufacturing custom steel parts predominantly for mining and civil use. Red Rhino was hired to achieve specific objectives including streamlining data, reducing support time waits, and increasing users' ability to contact support directly. Their excellent reputation, budget-friendly pricing, and alignment with the company’s culture and values were the main reasons behind their selection for the project. A team of 2-5 employees from Red Rhino worked diligently to onboard the company for IT services.

Red Rhino was referred to Structural Wear Products Ltd due to the IT service provider's high ratings, reasonable pricing, and values that resonated with the steel parts manufacturing company. Recognizing Red Rhino's potential for providing good value for cost, the company opted for their services to systematize support capabilities, data maintenance, and lessen support time lags. A small, but proficient team from Red Rhino, ranging from 2-5 employees, effectively took charge of the task at hand.

Structural Wear Products Ltd enlisted Red Rhino's service due to their high ratings, great culture fit, cost-effectiveness and strong referrals. Their task was to revamp the organizational IT infrastructure by improving direct support contact for users, simplifying data, and shortening support wait times. A team of two to five members spearheaded the project, successfully onboarding the company's IT services, thereby meeting and exceeding all initial objectives.