Generation Technology Solutions

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Generation Technology Solutions is a managed IT services company based in Edmonton, Canada. The company, founded in 1999, has a team of less than ten that provides IT managed services, IT strategy consulting, and other IT consulting & SI. Generation Technology Solutions serves small companies in various industries that include business services, energy & natural resources, and financial services.

Client Insights

Industry Expertise

Business services

35%

Medical

20%

Manufacturing

10%

Other industries

10%

Supply Chain, Logistics, and Transport

10%

Automotive

5%

Financial services

5%

Non-profit

5%

Client Size Distribution

Small Business (<$10M) 75%

Midmarket ($10M - $1B) 25%

Common Project Size

$50K-$199K 3 projects

$10K-$49K 2 projects

<$10K 1 project

Clients

  • Eco Medical

Highlights from Recent Projects

Overall Rating

4.8
8 Reviews

Generation Technology Solutions was hired by the Employee Benefit Funds Administration Ltd. (EBFA) to provide Managed IT Services. The company was looking to enhance their hardware, network, and security systems. Generation Technology Solutions was selected based on a referral from EBFA's previous hardware provider. The project involved the creation of a Managed Service Plan contract, where the team from Generation Technology Solutions, including the President and General Manager, worked closely with EBFA. The result was a secure and efficient system with minimal downtime, and the EBFA now works primarily with the technical support team from Generation Technology Solutions.

Generation Technology Solutions was engaged by Eco Medical Equipment, Canada’s largest independently owned home medical equipment provider, to support their IT department. The vendor was selected based on a referral from a former employee. The project entailed managing the network infrastructure, individual users, and major infrastructure changes or updates. Generation Technology Solutions also provided remote access to any users across Western Canada. The company's servers are now running out of a local data center where all locations access shared files and programs. The client mainly deals with the Operations Manager and the President from Generation Technology Solutions.

Networks Activity Centre Society of Alberta, a non-profit organization providing support to adult survivors of brain injury/stroke, partnered with Generation Technology Solutions for ongoing IT support. The vendor was selected based on their willingness to work with the organization's budget and needs. The project involved backing up information, securing the server, and providing tech support. Recently, Generation Technology Solutions also took over the task of updating the organization's outdated website. The client expressed satisfaction with the vendor's team, describing them as knowledgeable, friendly, and fantastic to work with.

Timeliness

4.9

Service Excellence

4.8

Value

4.5

Would Recommend

4.8