
Top 100 User Research Companies
June 2023Looking for a top user research company?
User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. User researchers use this data to improve a product's user experience.
A core benefit of user research is defining the user story – needs and pain points – behind a product. Solid user research ensures design changes target outcomes and business goals instead of new features that may not be used.
That's why we've created this list of the best user research firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.
List of the Best User Research Services
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301
- $25,000+
- 10 - 49 employees
- München, Germany
Founded in 2015, simplabs is located in Munich, Germany. With 11 employees, they provide UX/UI design, web development, and mobile app development services for enterprise, midmarket, and small businesses.
Clients
- Generali
- Trainline
- Qonto
- Cardstack
Industries
Notable Project
Mainmatter (formerly simplabs) has created a portable and progressive web app for a software development firm. The tech stacks used are Ember.js and JavaScript. A project manager and a graphic designer are involved in the project.
"They have years of experience with Ember.js and know exactly how to set up and structure such projects."
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302
- $5,000+
- 10 - 49 employees
- L'viv, Ukraine
Gram is a design agency Lviv, Ukraine with a team of 7 professionals. Founded in 2011, the company specializes in branding and UX/UI design, with a branding focus on product branding and corporate identity, and user experience services revolving around user research and UX strategy.
Clients
- CopeCart
- Como
- Andcards
- Feedbe
Industries
Notable Project
Efficy helped a technology company identify their brand identity. They handled visual communication and designed the website and marketing materials.
"They demonstrated simple communication and an excellent understanding of the workflow."
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303
- $100,000+
- 10 - 49 employees
- San Francisco, CA
WLCM App Studio is a software development firm launched in 2011. The small San Francisco, California-based team specializes in custom software development, mobile app development, ux/ui design, application testing, and more.
Industries
Notable Project
WLCM App Studio has provided custom development services for a community tech startup. They’ve built a web application and a networking platform from scratch, working on wireframes and UX/UI design as well.
“Their attitude around accountability is vital for us. They act as an extended part of our team.”
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304
- $10,000+
- 10 - 49 employees
- Kraków, Poland
UIG Studio is a web design and development studio based in Krakow, Poland. Founded in 2013, the team of 17 specializes in UX/UI design, web development, and mobile app development. They work primarily with midmarket and small business level clients, mainly in the business services and education industries.
Clients
- Saudi Aramco
- FOX media
- FOX Networks
- ArcelorMittal
Industries
Notable Project
UIG Studio redesigned the existing UI/UX of a fitness application. They also integrated some features that were not yet launched, such as an on-boarding tutorial and activity tracker.
"They provided good work on time and they followed the budget."
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305
- $100,000+
- 50 - 249 employees
- Grand Rapids, MI
Located in Grand Rapids, Michigan and Ann Arbor, Michigan, CQL is an e-commerce development firm. The midsize team offers e-commerce development, web design, ux/ui design, and custom software development and was established in 1995.Clients
- Petsmart
- e.l.f. Cosmetics
- Wolverine Worldwide
- Stride Rite
Industries
Notable Project
CQL | The Art of Commerce was hired by a chemical manufacturer to build a desktop app, a mobile app for iOS, and a web portal. They were also tasked with upgrading the client's existing website.
"They were like a family and they really took care of us."
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306
- $50,000+
- 10 - 49 employees
- New York, NY
noformat is a strategic design agency based in New York City. The agency, founded in 2001, has a team of more than 15 that provides web design, UX/UI design, web development, mobile app development, graphic design, logo, print design, and packaging design services. noformat serves mid-market and other-sized companies in various industries that include advertising & marketing, arts & entertainment, and business services.
Clients
- Coca-Cola
- Heineken
- Capital One
- Grand Marnier
Industries
Notable Project
A bitcoin mining company hired noformat to redesign their website and provide ongoing development and improvements, as well as bring them to full compliance with accessibility codes.
"They are exceptionally willing to overcome any obstacles to meet our demands."
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307
- $75,000+
- 10 - 49 employees
- London, United Kingdom
Glance Creative Ltd. is an app development firm founded in 2016. Based in London, the team of 10 specializes in mobile app development, UX/UI and wearable app development. They mainly serve small business and midmarket clients in the entertainment, media and consumer products industries.
Clients
- The Times
- The Sun
- Universal Music
- Lucozade
Industries
Notable Project
Glance has helped a social networking platform develop the MVP of their iOS app. The team handles the UI/UX design and backend development efforts using various technologies: Golang, AWS, and Firebase.
"We’ve been extremely happy with their services."
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308
- $25,000+
- 2 - 9 employees
- Austin, TX
Standard Beagle Studio is an user experience company. The small Austin, Texas-based agency was established in 2012. Their team offers ux/ui design, web development, custom software development, and web design.
Industries
Notable Project
Standard Beagle Studio built a website for a restaurant chain's nonprofit foundation. They implemented a complex application for assistance form as well as a donation functionality into the site.
"They were easy to work with, creative, and talented."
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309
- $25,000+
- 10 - 49 employees
- Ada, MI
Michigan Software Labs is an app development firm located in Grand Rapids, MI. Founded in 2010, the team of about 10 employees specializes in web and mobile app development. Additional service provisions include application management services to clients.
Clients
- Caterpillar
- Ford
- Landstar
- Kawasaki
Industries
Notable Project
Michigan Software Labs developed an app for a recycling company. The app allowed the client to process hundreds of inspections per day using mobile devices in low connectivity scenarios.
"They were in tune with our needs. This project was more about meeting our business needs than just building an app."
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310
- $50,000+
- 10 - 49 employees
- San Francisco, CA
Headquartered in Chicago, Illinois, Greensighter is an user experience agency. Founded in 2019, the small team specializes in ux/ui design and graphic design.
Clients
- Microsoft
- Lenovo
- 365DataScience
- Alcove
Industries
Notable Project
Greensighter helped a mental fitness brand design their platform's UI/UX. The team also created mock-ups.
"We really enjoyed working with them, and they have amazing skills."
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311
- $25,000+
- 50 - 249 employees
- Schenectady, NY
Jahnel Group, Inc. is an application development company based in Schenectady, N.Y., with offices in New York and Plano, Texas. The company, founded in 2012, has around 90 employees and provides custom software development, web development, mobile app development, and UX/UI design services. Jahnel Group, Inc. serves midmarket and other-sized companies and institutions in the business services, financial services, gaming, education, manufacturing, medical, and e-commerce industries.
Clients
- Atos
- Bethesda
- Cambridge Associates
- Discovery Channel
Industries
Notable Project
A software company collaborated with Jahnel Group, Inc. on UX design. The team helped turn the client's ideas into reality and handled all complexities and the user base.
"They were on time or early to every deadline."
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312
- $5,000+
- 2 - 9 employees
- London, United Kingdom
Burst Digital is a web design company in London, United Kingdom. They offer web design, graphic design, web development, digital strategy, and more and were launched in 2018.
Clients
- Vivienne Westwood - The Vivienne Foundation
- Lucinda Green
- Clean Kitchen
- Verity Bowditch
Industries
Notable Project
A business consultancy firm was looking to rebrand their company, so they engaged with Burst Digital for their rebranding, WordPress web development, marketing strategies, and maintenance and support.
"I found the team very knowledgeable, and they essentially served as a one-stop shop for all my needs."
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313
- $25,000+
- 50 - 249 employees
- Houston, TX
Software development company Simublade is located in Houston. Founded in 2014, the agency and its team of fewer than 10 work with a variety of clients on mobile app development, web development, and custom software development.
Clients
- Just Live, Beer Run, Tavus, Dou, Cotravel, Mcsloy Construction
Industries
Notable Project
Simublade was hired by an automotive technology startup for full-scale development of mobile web and native app technology. They did the wireframes, design, API integrations, and algorithmic rule engines.
"This is a very talented team!"
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314
- $25,000+
- 50 - 249 employees
- San Francisco, CA
SolveIt delivers stunning mobile and web apps for startups and SMEs: from discovery and design to launch and support. Our clients appreciate the quality of the developed solutions and the way we work: fast, flexible, in-time, on-budget. Get a free consultation to get more details!
Clients
- Burger King
- Gumb
- JobJob.md
- Natural Health
Industries
Notable Project
SolveIt supported the launch and development of a software startup's online platform by providing full-stack and mobile app developers. The team handled the development of the platform's front- and backend.
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315
- $25,000+
- 10 - 49 employees
- Portland, OR
Above The Fray is a fully-integrated global ecommerce agency leading with design, specializing in engineering, integrating, and evolving digital commerce for B2B and D2C businesses. Areas of expertise include: ERP & business system integrations, product configurators, marketplaces, gifting, subscriptions, and digital marketing.
Industries
Notable Project
Above The Fray was hired by a cable management distributor to handle their SEO needs and help them migrate from Magento to BigCommerce. This involves designing and developing a new BigCommerce site.
“Their entire staff has been incredible — they're very attentive, personable, and accommodating of all of our needs.”
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316
- $10,000+
- 50 - 249 employees
- Łódź, Poland
Liki Mobile Solutions is an international software house based in Łódź, Poland, and founded in 2013. Their team of 42 employees specializes in web development, custom software development, and UX/UI design for clients in the telecommunications, IT, and advertising industries.
Clients
- Orange Polska
- Knowde
- Epicurean Butter
- EC1 Łódź
Industries
Notable Project
Liki's developers augmented a video streaming platform's team to help them build a web app using Redux on React Native. They also provided maintenance support for the client's existing web app.
"Despite the remote mode, we had no problems in communication."
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317
- $5,000+
- 50 - 249 employees
- Santa Clara, CA
A product engineering services company located in Indore, Madhya Pradesh, India, 47Billion works frequently with small businesses, middle-market companies, and enterprises. The company focuses on industries such as information technology, advertising, gaming, and consumer products and has 76 employees. Established in 2014, 47Billion specializes in BI & Big Data consulting, UX/UI design, mobile app development, and cloud consulting.
Clients
- Cisco
- Nazara Games
- Personagraph
- Appsalar
Industries
Notable Project
47Billion augments an internal development team to complete multiple cloud-based software projects for web, Android, and iOS platforms. They mainly utilize PHP, HTML, Flash, and JavaScript.
"The quality of work is paramount and the integrity of the team and the owner is phenomenal."
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318
- $25,000+
- 50 - 249 employees
- London, United Kingdom
Propeller is a web design and development company that was founded in 2000. Headquartered in London, with another office in New York, they have a team of over 55. They specialize in e-commerce development, email marketing, web design, and SEO or clients in the hospitality, leisure, consumer products, and retail industries.
Clients
- Azzuri Restaurant Group
- Twinings
- Young's Pubs
- MWELL - Kellogg's
Industries
Notable Project
Propeller designed a website for a nail and beauty salon. After learning the client's goals, the team integrated a third-party booking platform into the site.
"They were quick and efficient."
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319
- $5,000+
- 50 - 249 employees
- Kharkiv, Ukraine
AnvilEight is a development firm founded in 2010. It's headquartered in Kharkiv, Ukraine and has another location in London, in the UK. AnvilEight has about 25 employees. The firm specializes in web and mobile app development, and most of its clients are small businesses.
Clients
- United Nations World Food Programme
- University of Michigan
- Bid Perfect Ltd.
- Yomdel Ltd.
Industries
Notable Project
AnvilEight has developed a web app for a personal web content library. They handle the entire DevOps process, including prototyping, maintenance, and production-facing app development.
"Their flexibility and adaptability to change requests were impressive."
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320
- $5,000+
- 2 - 9 employees
- Kyiv, Ukraine
User experience agency Prototeam was established in 2019. Their small team is based in Kyiv, Ukraine. Prototeam specializes in ux/ui design and web design.
Industries
Notable Project
An IT service company needed to redesign their internal application to make it more logical for the users. Prototeam worked on the web-based modules and did the design on Figma.
“They had a high personal engagement in the project.”
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321
- $5,000+
- 10 - 49 employees
- Kropyvnytskyi, Ukraine
Headquartered in Kropivinitskiy, Ukraine and founded in 2019, SPLIT Development is a web development company that also provides clients with web design, UX/UI design, and e-commerce development. Their team of 2 works with small and mid market companies in the IT, business services, and e-commerce industries.
Industries
Notable Project
SPLIT Development, LLC built a website for a creative agency. They created wireframes, designed mock-ups, made HTML and CSS markups, developed static web pages, integrated a CMS, and conducted QA testing.
"We were impressed with their responsiveness and efficiency."
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322
- $10,000+
- 10 - 49 employees
- New York, NY
Top Notch Dezigns is a web design and digital marketing agency from New York. It was founded in 2004 and now has a team of 26 that does web design and development, mobile apps, SEO, SEM, and more for clients across a variety of industries, from business services to consumer products.
Clients
- Meadowbrook Financial Mortgage Bankers
- Brick Education
- Long Island University
- Wolo Manufacturing Corporation
Industries
Notable Project
Top Notch Dezigns has developed a modular building provider’s WordPress website, showcasing the client’s products and services. They’re currently providing digital marketing support.
"They take our problem seriously and see the project’s whole scope."
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323
- $50,000+
- 2 - 9 employees
- Marina del Rey, CA
Wire Media is a branding and design firm based in Marina del Rey, California, that was established in 2012. Their team of fewer than 10 employees offers UX/UI design, web design, and graphic design services.
Clients
- NONPROFITS: Box Inc
- Climate Access
- CREDO
- Environmental Defense Fund
Industries
Notable Project
Wire Media designed the website for a nonprofit education organization. They carried out a discovery process to look into UX aspects, gave SEO recommendations, and did some branding.
"We had a great team and a collaborative vibe going on."
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324
- $25,000+
- 10 - 49 employees
- Westborough, MA
Wakefly is a digital marketing agency founded in 2002 and headquartered in Marlborough, Mass. The team of nearly 50 employees supplies clients with personalized digital marketing programs. Taking a holistic approach to digital marketing, Wakefly blends design, development, and online marketing strategies such as web development and design, SEO, and PPC.
Clients
- Wakefly has designed and developed hundreds of websites across multiple content management systems
- for many different industries. We take the time to make sure we understand your business goals and objectives when designing and developing your site
- to make sure it will be functional for your customers
- and easy for you to update and understand.
Industries
Notable Project
Wakefly, Inc. provides digital marketing and web development services for a credit union company. They support the website, have worked on its redesign, and manage and monitor the client’s digital advertising.
"They work with a variety of financial institutions and understand the unique challenges we face in this industry."
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325
- $10,000+
- 50 - 249 employees
- Kraków, Poland
TechWings is a software development and product design company located in Kraków, Poland. Founded in 2016, they have a cross-functional team of 60+ professionals that serves midmarket enterprises and fast-growing startups in the insurance, travel & hospitality, business automation, logistics, healthcare, real estate, education, and finance sectors. Services include product development, dedicated agile teams, and staff augmentation.
Clients
- Microsoft
- Daymon
- Standard Bank
- Zirra
Industries
Notable Project
TechWings was hired by a branding and web design company to collaborate on the UI/UX design of an app that connects brands and influencers.
"The project management of techwings is incomparable with what I experienced before."
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326
- $25,000+
- 50 - 249 employees
- Bengaluru, India
Codewave Technologies is a technology services company founded in 2015. Based in Bangalore, India, the team of 52 specializes in mobile app development, web development, and UX/UI design. They primarily serve small business and midmarket clients in the education, financial services, and health care & medical industries.
Industries
Notable Project
Codewave Technologies provided mobile app development for an embedded product & IoT solutions company's end customer. The project involved a web server integration and aimed to include more technology partners.
"They were competent in mobile application development."
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327
- $1,000+
- 1,000 - 9,999 employees
- Roseville, CA
Zerocoder is a London, United Kingdom-based software development firm. The large firm was founded in 2023. Their services include custom software development, web development, mobile app development, web design, and more.Industries
Notable Project
Zerocoder designed and developed a website for an analytics company. Zerocoder integrated the company's e-commerce platform into the site and trained the client's team to manage the site after it was completed.
"Zerocoder's team was incredibly skilled and innovative."
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328
- $100,000+
- 1,000 - 9,999 employees
- Boston, MA
Dept is a web development firm that was founded in 2016. They have a team of over 1,300 employees, spread out over four offices in Boston, Amsterdam, Berlin, and Manchester, U.K. They offer web development, UX/UI design, and web design to midmarket and enterprise companies across the globe.
Clients
- Tesla
- Sony
- Adidas
- Triumph Motorcycles
Industries
Notable Project
DEPT® (formerly Devetry) is making enhancements and fixing issues on a software that they originally developed for a renewable energy lab. They tend to user requests through GitHub and continuously improve the tool's code and UI.
"Their expert, carefully developed solutions differentiate them from other providers that we’ve worked with."
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329
- $25,000+
- 50 - 249 employees
- Košice, Slovakia
Sudolabs is a software house based in Košice, Slovakia with no more than 50 employees. Since their founding in 2017, they have provided custom software, web, and mobile app development solutions for small and mid-market agencies across various industries.
Clients
- The Expert (https://www.theexpert.com/)
- EzTenda (https://eztenda.com/)
- Faros (https://www.faros.ai/)
- Kindred (https://livekindred.com/)
Industries
Notable Project
Sudolabs provides ongoing mobile application development for a music community platform. The team was hired to create a React Native mobile app and develop the API for the client's platform.
"They did a great job at providing feedback on the platform and problems with the work we were giving them."
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330
- $25,000+
- 10 - 49 employees
- Kansas City, MO
Crema is a digital agency with offices in Kansas City, Mo., and Lafayette, IN. Since 2009, the agency and its team of more than 25 has specialized in web design and development, custom software development, UX/UI design, and mobile app development. The agency works in several industries, including non-profits, business services, and consumer products.
Clients
- Lockton Companies
- Black & Veatch
- Worksmart.ai
- SBI
Industries
Notable Project
Crema is developing a custom HubSpot database to help the client with data analysis and tracking. After creating prototypes and getting feedback, the team developed the MVP. They're now finalizing the product.
"They deliver on time and meet all of our standards for success."
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