Intelegencia

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Intelegencia is a non-voice bpo/back office services company. Established in 2009, the team specializes in non-voice bpo/back office services, cloud consulting & SI, and marketing strategy. Their midsize company is Atlanta, Georgia-based.

Client Insights

Industry Expertise

Advertising & marketing

10%

Automotive

10%

Consumer products & services

10%

Financial services

10%

Food & Beverage

10%

Information technology

10%

Manufacturing

10%

Retail

10%

Telecommunications

10%

eCommerce

10%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 20%

Common Project Size

$10K-$49K 3 projects

<$10K 1 project

$50K-$199K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
13 Reviews

Intelegencia was hired by HackerNoon, a tech publishing company, for data entry, formatting, and publishing tasks. The team of 2-5 employees was selected based on their high ratings, proximity to the client, and cost-effectiveness. They were responsible for copying and formatting text from various sources into the company's Content Management System (CMS), editing text, creating custom images, and scheduling stories to be published. The client found Intelegencia through an online search and was pleased with the value they received for the cost.

In another project, Intelegencia provided call center services for Popchew Inc, a food tech startup based in New York City. The team, consisting of 2-5 employees, was tasked with handling customer support and offshore operations. They were responsible for handling customer support calls, performing various operational tasks, onboarding new customers, and handling data entry tasks. The client found Intelegencia through a referral and chose them for their high ratings, cost-effectiveness, and alignment with the company's values.

Intelegencia also worked with a large Australian-based retailer of furniture, bedding, computers, communications, and consumer electrical products. The company hired Intelegencia to assist their core team in Australia and to improve their output. The scope of work involved creating and publishing new products on the website. Intelegencia was chosen for their high ratings, cost-effectiveness, and great culture fit. The client found Intelegencia at a conference and was satisfied with the work they delivered.

Timeliness

5.0

Service Excellence

4.9

Value

4.9

Would Recommend

4.9

Awards

57545

2023

57548

2023

57555

2023

63053

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63069

2023