Top 100 User Research Companies
March 2023Looking for a top user research company?
User research is part of UX design. It involves collecting qualitative and quantitative data about a company's or product's users with the goal of understanding user needs and pain points. User researchers use this data to improve a product's user experience.
A core benefit of user research is defining the user story – needs and pain points – behind a product. Solid user research ensures design changes target outcomes and business goals instead of new features that may not be used.
That's why we've created this list of the best user research firms for you to review. Read through company descriptions, former clients, and notable projects to find the best fit for your business.
List of the Best User Research Services
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391
- $25,000+
- 10 - 49 employees
- Ada, MI
Michigan Software Labs is an app development firm located in Grand Rapids, MI. Founded in 2010, the team of about 10 employees specializes in web and mobile app development. Additional service provisions include application management services to clients.
Clients
- Caterpillar
- Ford
- Landstar
- Kawasaki
Industries
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Michigan Software Labs developed an app for a recycling company. The app allowed the client to process hundreds of inspections per day using mobile devices in low connectivity scenarios.
"They were in tune with our needs. This project was more about meeting our business needs than just building an app."
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392
- $10,000+
- 50 - 249 employees
- San José, Costa Rica
DNAMIC Artificial Intelligence is a technology consulting firm based in San José, Costa Rica with more than 10 experts. Founded in 2013, they specialize in web, custom software, and mobile app development solutions for various clients.
Clients
- Reibus
- Warner Music Group
- IntraEdge
- Monin Inc.
Industries
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DNAMIC provides staff augmentation for an online B2B marketplace company to support its finance and logistics team. They have provided four senior engineers to the client within 30 days.
"DNAMIC seems to have a niche where they have great access to senior-level talent, and they can bring them in quickly."
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393
- $10,000+
- 50 - 249 employees
- Newport Beach, CA
Wve Labs is an end-to-end mobile and web app company based in Los Angeles with offices in Chicago, Dallas, and New York. Founded in 2015, this 50+ firm welcomes projects of any scope and difficulty.
Clients
- Sony Entertainment
- Honda
- Maui Jim
- Puff Count
Industries
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Wve Labs developed a website for a gluten-free products company. They assigned 2–3 teammates to work on the project, including developers and designers. The goal was to introduce the client to a new market.
"Wve Labs did an incredible job, and our website is 100% customer-friendly."
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394
- $10,000+
- 10 - 49 employees
- Bengaluru, India
Analogy Design is a design agency based in Bangalore, India. Their team of around 10 employees was founded in 2015. They provide product and UX/UI design to primarily small businesses.
Clients
- Poetic
- Cellairis
- Amazon
- Flipkart
Industries
Visit SiteNotable Project
Analogy Design provides physical product design, as well as animation services.
"They have a unique style and design language that looks very nice in my products."
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395
- $10,000+
- 50 - 249 employees
- Kyiv, Ukraine
Intobi was founded in 2014 and is located in Kyiv, Ukraine. Their team of 20 employees provides web development, web design, and UX/UI design services to midmarket, enterprise, and small businesses.
Clients
- MyRunResuts
- Samporten
- Smilelife
- Homfy
Industries
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A SaaS firm was looking to supplement the redevelopment of their outdated platform, so they engaged with Intobi for their web development and design services. They primarily utilize NestJS, Gaphql, and React.
"We ended up with Intobi because of their speed and ability to quickly understand our product and market."
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396
- $5,000+
- 250 - 999 employees
- Unterschleißheim, Germany
GP Solutions is a software development company headquartered in Munich, Germany, with that specializes in web development, custom software development, and web design. Founded in 2002, the company builds custom web applications to help clients realize their business goals. A company of just less than 150 employees, GP Solutions works with enterprise and mid-market outfits in the IT and hospitality industries, offering end-to-end solutions that increase traffic, drive sales, and connect with consumers.
Clients
- Air Canada Vacations
- Hoteplan
- EF Education First
- Blueshift Technologies
Industries
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GP Solutions was hired by a travel company for their custom software development services. Their main task is to build an online booking system with customized features.
"We're impressed with their willingness to always find a way to make things happen."
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397
- $10,000+
- 50 - 249 employees
- Kolkata, India
Logic Square Technologies is a web and app development services provider based out of Kolkata, India. It has 18 employees and has been providing in custom software development, mobile app development, and web development since 2013. They work with small business clients across a number of industries including financial services, business services, and education.
Clients
- TrueFanz LLC
- Heritage Custom Painting
- GurooIT LLC
- CloseWise LLC
Industries
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Logic Square Technologies developed a travel tech company’s geolocation platform for iOS and Android. They also built a web dashboard that allowed hotels and businesses to update information for travelers.
“They gave us ideas to take the product to its maximum potential. We credit them for how we implemented everything.”
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398
- $5,000+
- 250 - 999 employees
- Princeton, NJ
NewAgeSMB is a full-stack iOS, Android, and web development company based in Princeton, N.J. The company, founded in 1994, has more than 45 employees and provides mobile app development, UX/UI design, and web development services to companies and institutions in various industries.
Clients
- Cab App
- YellowX
- GogoWash
- LCard
Industries
Visit SiteNotable Project
The team at NewAgeSMB created iOS and Android applications for a car washing startup. They also developed a website. They’re currently providing maintenance support.
"The team took my vision and made it into a product."
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399
- $50,000+
- 50 - 249 employees
- Amsterdam, Netherlands
Supercharge is a digital production firm that is headquartered in Budapest, Hungary with a second office in London. Founded in 2010, Supercharge's team of more than 100 employees specializes in web and mobile app development. The firm also offers UI/UX design services to its clients.
Clients
- Kodak Alaris
- Metlife
- Silicon Labs
- Ericsson
Industries
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Supercharge has provided software development services to a healthcare company. They’ve used the client’s API documentation and existing Shopify site to create an e-health platform and a custom results portal.
“The team has been responsive and open to our feedback.“
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400
- $25,000+
- 10 - 49 employees
- Boston, MA
Rocket Farm Studios is a mobile app and custom software developer based in Boston, MA. Begun in 2008, their team of 10+ excels in mobile strategy, IoT, and digital product innovation for businesses of all sizes.
Clients
- Hydrow
- Yankee Candle
- The Hal Leonard Corporation
- Yamaha Music
Industries
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Rocket Farm Studios has developed a mobile and desktop application for a leadership development company. The app has automated the client’s analog process by offering digital leadership assessments.
“Their design team is exceptionally talented and thoughtful.”
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401
- $10,000+
- 2 - 9 employees
- San Ramon, CA
designial is digital strategy and UI/UX design firm based in San Ramon, Calif. Founded in 2018, their team of 8 serves clients in the healthcare and finance sectors. Services include iOS/Android development, UX strategy, and user research.
Industries
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An owner of a medical platform hired designial to provide UX review and strategies for their mobile app. Their team offered thorough guidance and advice on the best practices for improving their UX.
"Their willingness to go above and beyond was impressive."
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402
- $25,000+
- 10 - 49 employees
- Mount Pleasant, SC
Code/+/Trust is a software agency based in Mt. Pleasant, S.C., and founded in 2018. Their team of no more than 50 specializes in mobile app development, custom software development, and UX/UI design services for small and mid-market businesses.
Clients
- CDC
- Data Protocol
- MUSC
- Teamphoria
Industries
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CODE+TRUST is helping a nonprofit organization build a platform for applying to boards and commissions across the state of South Carolina. They’ve built both the front- and backend of the platform.
“We’ve very much appreciated CODE+TRUST’s resourcefulness in looking out for our needs and making them happen.”
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403
- $10,000+
- 10 - 49 employees
- Medina, WA
A full-service digital design and development agency, Flower Press Creative Studio takes on mobile app, web, and custom software development projects. Founded in 2001, the small team of 6 is headquartered in Seattle and also has experience in UI/UX design.
Clients
- Insurance Lounge
- Brown Bear Car Wash
- Geek Girl Careers
- World Perspectives
Industries
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A medical device firm had an outdated site, and they hired Flower Press Creative Studio, LLC to create their WordPress site. The site featured the company's description, contact form, and downloadable brochure.
"Their efficiency was their strong point."
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404
- $5,000+
- 10 - 49 employees
- London, United Kingdom
Praktika.Design is a UX/UI design and branding agency located in London. They have about 2 employees. Since 2016, they have provided UX/UI design, branding, and web design services to primarily small businesses in advertising and marketing, and IT.
Clients
- UBI-Global
- Urobach
- ABBYY
- Active Learning
Industries
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Praktika.Design is providing ongoing design assistance to a one-man studio, helping him scale his business. They base their final designs off of both mockups and written specifications.
"I'm most impressed by their consistency in quality and level of communication."
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405
- $10,000+
- 10 - 49 employees
- Berlin, Germany
FUTURO is a product design and development firm with offices in Chicago, Berlin, and Kyiv, Ukraine. SInce 2017, they have fewer than 50 employees, the agency works with small to mid-sized businesses. They specialize in web development, UX/UI design, blockchain, and brand identity.
Clients
- Post.Bid.Ship
- Ontel
- Signality
- Nexquare
Industries
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Futuro Team has provided a web development company with software development resources with AWS, React, and Node.js expertise. The resources have worked on WordPress and DevOps projects.
"They always find solutions for us at the last minute."
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406
- $25,000+
- 2 - 9 employees
- London, United Kingdom
Fortnight is a boutique design and development studio based in Manchester, U.K., with offices in London and New York. The studio, founded in 2014, has a team of more than ten that provides mobile app development, branding, product design, web design, and UX/UI design services to small and larger-sized companies.
Clients
- OnePlus
- Bumble
- Thursday
- Simba Sleep
Industries
Visit SiteNotable Project
Fortnight helped a cinema marketing company develop the UI/UX designs for their platform. The project included discovery, user journey mapping, UI/UX design, and prototyping, using Figma as the main technology.
“They were a great design partner and understood our requirements very well.”
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407
- $5,000+
- 10 - 49 employees
- Pozuelo de Alarcón, Spain
BeHappy is a digital innovation studio founded in Madrid. Since 2012, they have grown to 12 employees and have successfully delivered projects remotely in more than 15 countries. BeHappy designs digital products and services for small and medium enterprises, startups, and big companies like OVO Energy, Microsoft, Wooptix, and 3M. Their services consist of service design, user experience design, visual design, software development, IT governance, growth hacking, and more.
Clients
- Endesa
- OVO Energy
- Microsoft
- Coca-Cola
Industries
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BeHappy built the frontend/backend of a web platform that lists local dermatologists and allows clients to interact. Assigned resources maintain the database of doctor information and customer reviews.
"They have played the role of CTOs."
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408
- $75,000+
- 10 - 49 employees
- Krk, Croatia
Balkan Brothers is a design studio based in Primorsko-Goranska, Croatia. Balkan Brothers' team of less than 50 employees have been specializing in web development and design since the firm's founding in 2012. The firm also offers UI/UX design services to its clients. Balkan Brothers works with clients of all sizes ranging from small startups to large non-profits
Clients
- ShipBob
- Wibbitz
- Sendlane
- Progressive Insurance
Industries
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BB Agency provided UI/UX design services for a co-working spaces SaaS company. After conducting research and learning industry standards, they designed the interface of a customer-facing website.
“BB Agency was very communicative so we always knew what was happening.”
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409
- $5,000+
- 50 - 249 employees
- Plano, TX
Inkoniq is a UX-driven product engineering company based in Bangalore, India, with an office in New York. Founded in 2011, the team of 54 specializes in UX/UI design, web design, and web development. They primarily serve small businesses in the consumer products & services, IT, and advertising & marketing industries.
Clients
- TownSqaure Media
- Flipkart
- NDTV
- Star Sports
Industries
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Inkoniq provided UI/UX design services, working on the full design for an application.
“Their designs were impactful and intuitive.”
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410
- $1,000+
- 10 - 49 employees
- Austin, TX
11thAgency is a small user experience design agency. In Austin, Texas, the agency was founded in 2011. Their team specializes in ux/ui design, branding, product design, web design, and more.
Industries
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11thAgency developed and designed a WordPress website for an affiliate marketing consulting firm.
"They took my personality and found a way to encapsulate it into my website."
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411
- $10,000+
- 10 - 49 employees
- Oakville, Canada
Interpix Design Inc. is a UX/UI design agency based in Ontario, Canada. The agency, founded in 1995, has a team of less than 15 who provide UX/UI design, custom software development, digital strategy, and web design services to midmarket and enterprise companies.
Clients
- TERANET
- Dye and Durham
- Fidelity Investments Canada
- National Bank Financial
Industries
Visit SiteNotable Project
Interpix Design Inc. provided software development, upgrading an existing UX to be more user friendly and require less formal training. They developed wireframes and a prototype and did graphic design.
"They were a great partner for helping us build simple software that meets our customers’ complex business needs."
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412
- $50,000+
- 50 - 249 employees
- Minneapolis, MN
Founded in 2006, Modern Tribe is a digital agency based in Minneapolis, Minn. Their team of around 60 employees specializes in web design, web development, and custom software development. Modern Tribe's clients are primarily midmarket or enterprise companies in education, business services, and the arts.
Clients
- Harvard University
- Data.org
- Stanford University
- BigCommerce
Industries
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Modern Tribe redesigned an outdated site and transferred it to WordPress. They collaborated on design and wireframes. Modern Tribe built out the site and guided the strategy for content automation through tagging and taxonomy relationships whenever possible to help keep various sections of the site up-to-date.
“Modern Tribe accurately understood our technical challenges and how best to approach them.”
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413
- $5,000+
- 10 - 49 employees
- Orlando, FL
Atom6 is a Jackson, Wyoming-based user experience design agency. The small team focuses on ux/ui design, web design, product design, graphic design, and more and was founded in 2016.
Industries
Visit SiteNotable Project
Atom6 Studio developed a PropTech firm's website based on their provided vision and content. They also built the client's web app, from visualizing user and task flows to creating low- and high-fi wireframes.
"The work quality was excellent, the designs were beautiful, and the web app was great in usability."
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414
- $25,000+
- 50 - 249 employees
- London, United Kingdom
Propeller is a web design and development company that was founded in 2000. Headquartered in London, with another office in New York, they have a team of over 55. They specialize in e-commerce development, email marketing, web design, and SEO or clients in the hospitality, leisure, consumer products, and retail industries.
Clients
- Azzuri Restaurant Group
- Twinings
- Young's Pubs
- MWELL - Kellogg's
Industries
Visit SiteNotable Project
Propeller designed a website for a nail and beauty salon. After learning the client's goals, the team integrated a third-party booking platform into the site.
"They were quick and efficient."
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415
- $1,000+
- 50 - 249 employees
- Greater Mohali, India
Master Infotech, a branding company, was launched in 2016. The midsize team specializes in branding, other digital marketing, web design, web development, and more. The company is based in Greater Mohali, India.
Industries
Visit SiteNotable Project
Master Infotech helped an Italian restaurant revamp their outdated website. The site was expected to be more user-friendly, attractive, and realistic. Also, the team optimized the site for SEO.
"We were impressed with Master Infotech’s work ethic."
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416
- $5,000+
- 50 - 249 employees
- Warszawa, Poland
Founded in 2003, createIT.com is a software development agency that offers custom software development, web development, and UX/UI design services to their clients in the e-commerce, gaming, and business services industries.Their 50 employees are based out of Warsaw.
Clients
- LionLine Entertainement GMBH
- cgrd GmbH
- PKO BP Bank
- ADP Polska
Industries
Visit SiteNotable Project
createIT helped a digital marketing agency enhance their data quality and campaigns' efficiency by optimizing their data management software and integrating it with an advanced marketing automation platform.
"Even in difficult situations, we were able to find a solution."
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417
- $5,000+
- 10 - 49 employees
- London, United Kingdom
e-ux.pro is a UX and visual designers team founded in 2018 in London. With no more than 50 professionals, they provide UX/UI design, product design, and web development solutions for clients in the fields of financial services and healthcare.
Clients
- Aventus Group
- Interseroh
- Oriflame
- Renault
Industries
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e-ux.pro worked on researching, analyzing, and the preparation of the site's UX of a childcare services company. The goal of the project was to implement a working UX for the client's services.
"We are satisfied, and we recommend the e-ux.pro team."
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418
- $5,000+
- 10 - 49 employees
- Pleven, Bulgaria
Website development company Webrika is based in Pleven, Bulgaria and Sofia, Bulgaria. The small company was launched in 2019. Their services include web development, e-commerce development, custom software development, web design, and more.Industries
Visit SiteNotable Project
Webrika is providing frontend development services to a software company. They are working on a single-page app using React, Next.js, and Vercel.
"The collaborativeness of the team and how detailed they are is impressive."
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419
- $10,000+
- 2 - 9 employees
- Washington, DC
Founded in 2015, niftic agency is headquartered in Washington DC, and has a satellite office in Salt Lake City, Utah. niftic agency's team of around 5 employees focuses on web design, web development, and custom software development.The client appreciated niftic agency's technical expertise and innovative solutions.
Clients
- The North Face
- Change.org
- Lexus
- BRAC
Industries
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A nonprofit committee partnered with the Niftic Agency to assist them in organizing their annual fundraising events for a number of years. They continued to do so this year to organize a new virtual event.
"No matter the project, they are quick to respond and offer their support."
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420
- $75,000+
- 10 - 49 employees
- Philadelphia, PA
O3 World is a midsize Philadelphia, Pennsylvania-based digital strategy company. Launched in 2005, the team specializes in digital strategy, web design, web development, ux/ui design, and more.
Industries
Visit SiteNotable Project
O3 created an event website for a women’s advocacy organization. The client provided their vision, visuals, and content for the site. O3 created the wireframes and designed, built, QA’d, and tested the site.
“We had a really enjoyable experience working with O3 — they brought our ideas to life.”
Most Reviewed User Research Company
Connect with an User Research Company that received the most new reviews in the past 12 months.
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