ZeroDegrees Inc.

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Founded in 2012, ZeroDegrees Inc. is a digital design agency with a focus on UX/UI and digital strategy. Located in Salem, Massachusetts, their team of 6–7 employees services midmarket and enterprise-level clients mostly in the educational, financial, and healthcare sectors. They also provide web development.

Client Insights

Industry Expertise

Education

25%

Medical

25%

Financial services

20%

Retail

15%

eCommerce

10%

Advertising & marketing

5%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 40%

Common Project Size

$10K-$49K 2 projects

<$10K 1 project

Clients

  • Waters

Highlights from Recent Projects

Overall Rating

5.0
3 Reviews

ZeroDegrees Inc. successfully completed a technology discovery project for Mosquito Shield, a national franchise with over 40 locations. The project involved a comprehensive review of the software platforms used by the company, with the aim of better integrating these systems into their website. This would provide a more singular source of data and enhance the automation of marketing programs. ZeroDegrees was tasked with identifying which platforms were necessary, which could be discarded, and how to best connect everything while avoiding custom APIs. The project also included a significant update to the website to improve load times and conversions. The Mosquito Shield team expressed satisfaction with the work done.

For an online retail solution company, ZeroDegrees Inc. offered UX design advisory and conducted user testing for a prototyped solution. The goal was to improve the user experience for the checkout process. ZeroDegrees provided input to the design process, reviewed designs created by the company's UX team, and sketched. They also managed user testing of the prototype, which included recruiting, screening, and scheduling participants for sessions. Subsequently, they conducted one-on-one interview sessions, evaluated the findings, and compiled a readout for the company. The company's President & CTO commended ZeroDegrees for their skill set, pricing, and ability to meet urgency requirements.

ZeroDegrees Inc. conducted a heuristic review and best practices audit for a bank's website and mobile app. The goal was to optimize the user experience and establish a source of best practices for future improvements. ZeroDegrees collaborated with the bank to review the website and mobile app, define key personas and scenarios, and conduct a heuristic review. They also performed a best practices audit within and outside of the financial industry. The observations and recommendations were compiled into a readout document, which was presented to the bank along with sketches illustrating potential solutions. The bank's VP in the eCommerce department praised ZeroDegrees for their fresh engagement and natural fit with their team.

Timeliness

5.0

Service Excellence

5.0

Value

4.7

Would Recommend

5.0