Top 30 Call Center Services in Malaysia
The Best of December 2025Looking for a top voice service and call center company in Malaysia?
Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.
To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Malaysia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Malaysia Voice Services Providers
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$1,000+250 - 999 employeesOrlando, FLRead More
Answering service company XACT was founded in 1998. Their midsize team is in Orlando, Florida and Unity, Maine. XACT focuses on Call Center Services, Customer Service Outsourcing, Sales Outsourcing, Back Office Outsourcing, and more.
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$1,000+1,000 - 9,999 employeesChicago, ILEstablished in 2017, Hugo Inc. Is a Customer Service Outsourcing company. The agency specializes in Customer Service Outsourcing, Call Center Services, Back Office Outsourcing, Content Moderation Services, and more and has a large team. The agency is in Chicago, Illinois and Lagos, Nigeria.Read More
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1$1,000+250 - 999 employeesPetaling Jaya, MalaysiaRead More
Headquartered in Petaling Jaya, Malaysia; Taipei City, Taiwan; Singapore and Gurugram, India, SummitNext is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing, Artificial Intelligence, Sales Outsourcing, Call Center Services, and more and were launched in 2020.
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2$10,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.
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TelcoIndustries
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3$25,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses.
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SocarIndustries
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4Undisclosed1,000 - 9,999 employeesShah Alam, MalaysiaRead More
Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.
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5$1,000+250 - 999 employeesPetaling Jaya, MalaysiaRead More
ENVO BPO is a business process outsourcing company based in Petaling Jaya, Malaysia, with an office in Kuala Lumpur, Malaysia. The company, founded in 2009, has more than 250 employees who provide, among others, voice services, IT managed services, and HR services to various companies.
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6$1,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaRead More
Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.
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Ninja Van Senoko Energy Changi Travel Services Grab for BusinessIndustries
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7$10,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaLarge branding company Scicom, is in Kuala Lumpur, Malaysia. Their services include branding, digital strategy, e-commerce development, HR services, and more.Read More
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8$5,000+250 - 999 employeesKuala Lumpur, MalaysiaCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.Read More
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9Undisclosed50 - 249 employeesPuchong, MalaysiaLaunched in 2012, TECHNO MECH (M) SDN. BHD. Is a midsize Puchong, Malaysia-based Business Consulting company. Their team offers Business Consulting and Call Center Services.Read More
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10$5,000+2 - 9 employeesPetaling Jaya, MalaysiaWave Evolution is an Email Marketing company. They were established in 2007, and their services include Email Marketing and Search Engine Optimization.Read More
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11$5,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaEstablished in 1991, VADS Berhad is a large phone answering service in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and cloud consulting & SI.Read More
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12$5,000+10 - 49 employeesKuala Lumpur, MalaysiaEstablished in 2015, Chima Services Sdn Bhd is a small call center based in Kuala Lumpur, Malaysia. Their team provides Call Center Services and CRM consulting and SI.Read More
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13Undisclosed250 - 999 employeesPetaling Jaya, MalaysiaEnvo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia.Read More
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14Undisclosed250 - 999 employeesKuala Lumpur, MalaysiaCallbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing.Read More
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15Undisclosed2 - 9 employeesBeranang, MalaysiaFounded in 1979, TAKO Since 1979 is a small Beranang, Malaysia-based social media marketing company. Their services include Social Media Marketing and Search Engine Optimization.Read More
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16Undisclosed10 - 49 employeesKuala Lumpur, MalaysiaSmall Sales Outsourcing company Nectar Group, is in Kuala Lumpur, Malaysia. Their services include Sales Outsourcing and Marketing Strategy.Read More
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17$5,000+10 - 49 employeesKuala Lumpur, MalaysiaSocial media marketing company Tin City Impact was established in 2019. Located in Kuala Lumpur, Malaysia, the team provides Social Media Marketing and Search Engine Optimization.Read More
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18$5,000+50 - 249 employeesPetaling Jaya, MalaysiaCALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.Read More
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19$100,000+10 - 49 employeesKuala Lumpur, MalaysiaRead More
Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries.
Clients
NetAppIndustries
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20Undisclosed2 - 9 employeesKuala Lumpur, MalaysiaUTS Marketing Solutions Sdn Bhd is a Business Consulting company. Located in Kuala Lumpur, Malaysia, the firm provides Business Consulting and Call Center Services.Read More
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21$100,000+10,000+ employeesKuala Lumpur, MalaysiaTDCX, a Customer Service Outsourcing company, is headquartered in Singapore; Kuala Lumpur, Malaysia; Ratchathewi, Thailand and Pasig, Philippines. The large agency was founded in 1995. Their services include Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and Call Center Services.Read More
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22$5,000+2 - 9 employeesPetaling Jaya, MalaysiaBendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.Read More
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23$1,000+10 - 49 employeesPetaling Jaya, MalaysiaData Synergo Sdn Bhd is an Event Marketing company. Their small team is headquartered in Petaling Jaya, Malaysia. Their services include Event Marketing and Direct Marketing.Read More
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24$5,000+10 - 49 employeesPetaling Jaya, MalaysiaXpandeast is a Medan, Indonesia-based Sales Outsourcing company. The firm focuses on Sales Outsourcing, Social Media Marketing, Content Marketing, Email Marketing, and more and is small.The firm was launched in 2022.Read More
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25$5,000+10 - 49 employeesSingaporeM4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.Read More
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26$250,000+10,000+ employeesKuala Lumpur, MalaysiaFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.Read More
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27Undisclosed10,000+ employeesMandaluyong, PhilippinesEmapta is an IT staff augmentation company. Founded in 2010, the company is located in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.Read More
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28Undisclosed10,000+ employeesSu Zhou Shi, ChinaWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.Read More
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29Undisclosed50 - 249 employeesKuala Lumpur, MalaysiaSsquad Vietnam is a midsize Ho Chi Minh City, Vietnam-based cloud consulting & SI company. The team provides cloud consulting & SI and Cybersecurity.Read More
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30$1,000+1,000 - 9,999 employeesPetaling Jaya, MalaysiaLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.Read More
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