Top 40 Back Office BPO Services in Malaysia
The Best of December 2025Looking for a top non-voice BPO service provider in Malaysia?
Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.
To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in Malaysia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Malaysia Back Office BPO Firms
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1Undisclosed1,000 - 9,999 employeesShah Alam, MalaysiaRead More
Daythree Business Services is a business service provider in Petaling Jaya, Malaysia. They provide voice services, back office services, and business consulting. They work primarily with midmarket and enterprise companies in transportation, telecommunication, and energy industries. Founded in 2008, they have about 150 employees.
Industries
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2$1,000+250 - 999 employeesPetaling Jaya, MalaysiaRead More
Headquartered in Petaling Jaya, Malaysia; Taipei City, Taiwan; Singapore and Gurugram, India, SummitNext is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing, Artificial Intelligence, Sales Outsourcing, Call Center Services, and more and were launched in 2020.
Industries
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3$25,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
Canaan Communication & Technologies Sdn Bhd is a BPO firm in Kula Lumpur, Malaysia. They have a team of around 15 employees and were founded in 2016. They provide non-voice BPO & back-office services, voice services, and corporate training for small businesses.
Clients
SocarIndustries
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4$10,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.
Clients
TelcoIndustries
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5$10,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaLarge branding company Scicom, is in Kuala Lumpur, Malaysia. Their services include branding, digital strategy, e-commerce development, HR services, and more.Read More
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6$5,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
RSM Malaysia, an accounting company, is based in Kuala Lumpur, Malaysia. They offer accounting and non-voice bpo/back office services and were launched in 1978.
Industries
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7$5,000+10 - 49 employeesSubang Jaya, MalaysiaKalsym Systems , an Application Management & Support company, was founded in 2012. The small team specializes in Application Management & Support and API Development.Read More
Clients
Telenor PakistanIndustries
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8$5,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaBrandt International is a Customer Service Outsourcing company. Headquartered in Kuala Lumpur, Malaysia, the team provides Customer Service Outsourcing and Corporate Training & Coaching.Read More
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9Undisclosed10 - 49 employeesKuala Lumpur, MalaysiaQuadrant Biz Solutions, a small Finance & Accounting Outsourcing (FAO) company, is in Kuala Lumpur, Malaysia. Their services include Finance & Accounting Outsourcing (FAO) and Back Office Outsourcing.Read More
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10$5,000+2 - 9 employeesKuala Lumpur, MalaysiaSmall Back Office Outsourcing company Data Cohorts, is headquartered in Kuala Lumpur, Malaysia. The team specializes in Back Office Outsourcing.Read More
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11Undisclosed50 - 249 employeesKuala Lumpur, MalaysiaAsiaPay is a midsize Back Office Outsourcing company founded in 2000. Their services include Back Office Outsourcing.Read More
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12Undisclosed250 - 999 employeesShah Alam, MalaysiaFiuu is a Back Office Outsourcing company. Located in Shah Alam, Malaysia, the agency was founded in 2005. Their services include Back Office Outsourcing.Read More
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13Undisclosed250 - 999 employeesKuala Lumpur, Malaysia2C2P is a Back Office Outsourcing company. They are located in Kuala Lumpur, Malaysia. Their team provides Back Office Outsourcing.Read More
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14Undisclosed250 - 999 employeesKuala Lumpur, MalaysiaCallbox Asia Pacific is a telephone answering service. The agency is in Kuala Lumpur, Malaysia. Their team specializes in Call Center Services and Back Office Outsourcing.Read More
Industries
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15$5,000+250 - 999 employeesKuala Lumpur, MalaysiaCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.Read More
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16$1,000+2 - 9 employeesPetaling Jaya, MalaysiaSynergy Outsourcing Sdn. Bhd. Is a Petaling Jaya, Malaysia-based Direct Marketing company. They specialize in Direct Marketing and Back Office Outsourcing.Read More
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17$1,000+50 - 249 employeesKuala Lumpur, MalaysiaFounded in 1997, ManpowerGroup - Malaysia is a midsize Accounting company. Their services include Accounting and Back Office Outsourcing.Read More
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18$10,000+2 - 9 employeesPetaling Jaya, MalaysiaSymphony is a Back Office Outsourcing company. They are in Petaling Jaya, Malaysia and have small team. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).Read More
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19$5,000+2 - 9 employeesSubang Jaya, MalaysiaHeadquartered in Subang Jaya, Malaysia, Alchemy Resources Sdn Bhd is a small Back Office Outsourcing and HR Consulting company. Their services include Back Office Outsourcing and HR Consulting.Read More
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20Undisclosed10 - 49 employeesKuala Lumpur, MalaysiaFIXATE is a small IT managed services company. They focus on IT managed services and Customer Service Outsourcing and were founded in 2024.Read More
Industries
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21Undisclosed250 - 999 employeesPetaling Jaya, MalaysiaEnvo Bpo Services Sdn Bhd is a Direct Marketing company. They focus on Direct Marketing and Call Center Services and are based in Petaling Jaya, Malaysia and Kuala Lumpur, Malaysia.Read More
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22$5,000+50 - 249 employeesPetaling Jaya, MalaysiaCALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.Read More
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23$1,000+2 - 9 employeesKuala Lumpur, MalaysiaJP Caliber is a HR Consulting company. Headquartered in Kuala Lumpur, Malaysia, the company was founded in 2017. Their team offers HR Consulting and Back Office Outsourcing.Read More
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24$100,000+10 - 49 employeesKuala Lumpur, MalaysiaRead More
Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries.
Clients
NetAppIndustries
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25Undisclosed10 - 49 employeesPuchong, MalaysiaDocument Digitization & Management company Documation Sdn Bhd is headquartered in Puchong, Malaysia. The team offers Document Digitization & Management and Back Office Outsourcing.Read More
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26Undisclosed2 - 9 employeesPetaling Jaya, MalaysiaFounded in 2019, D2B Solutions Sdn Bhd is a Document Digitization & Management company. The small team offers Document Digitization & Management and Back Office Outsourcing.Read More
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27Undisclosed250 - 999 employeesPetaling Jaya, MalaysiaOpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing.Read More
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28$1,000+10 - 49 employeesKuala Lumpur, MalaysiaAbhidi Solution, a HR Consulting company, is based in Kuala Lumpur, Malaysia. Founded in 2011, the team provides HR Consulting and Back Office Outsourcing.Read More
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29Undisclosed2 - 9 employeesShah Alam, MalaysiaMyPayment Gateway is a Shah Alam, Malaysia-based Back Office Outsourcing company. The team offers Back Office Outsourcing.Read More
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30Undisclosed10 - 49 employeesKuala Lumpur, MalaysiaScutwork.co is a Back Office Outsourcing company established in 2019. Their team focuses on Back Office Outsourcing.Read More
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