Top 10 Phone Answering Services in Malaysia
The Best of December 2025Looking for a top answering service in Malaysia?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in Malaysia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Malaysia Answering Services
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1$1,000+250 - 999 employeesPetaling Jaya, MalaysiaRead More
Headquartered in Petaling Jaya, Malaysia; Taipei City, Taiwan; Singapore and Gurugram, India, SummitNext is a Customer Service Outsourcing company. They focus on Customer Service Outsourcing, Artificial Intelligence, Sales Outsourcing, Call Center Services, and more and were launched in 2020.
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2$10,000+250 - 999 employeesKuala Lumpur, MalaysiaRead More
SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.
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TelcoIndustries
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3$1,000+1,000 - 9,999 employeesKuala Lumpur, MalaysiaRead More
Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.
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Ninja Van Senoko Energy Changi Travel Services Grab for BusinessIndustries
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4$5,000+250 - 999 employeesKuala Lumpur, MalaysiaCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.Read More
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5$5,000+2 - 9 employeesPetaling Jaya, MalaysiaBendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.Read More
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6$5,000+50 - 249 employeesPetaling Jaya, MalaysiaCALLMARK Solutions Sdn Bhd is an answering service company. The Petaling Jaya, Malaysia-based team specializes in Call Center Services and Back Office Outsourcing.Read More
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7$100,000+10,000+ employeesKuala Lumpur, MalaysiaTDCX, a Customer Service Outsourcing company, is headquartered in Singapore; Kuala Lumpur, Malaysia; Ratchathewi, Thailand and Pasig, Philippines. The large agency was founded in 1995. Their services include Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and Call Center Services.Read More
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8$250,000+10,000+ employeesKuala Lumpur, MalaysiaFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.Read More
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9$5,000+10 - 49 employeesSingaporeM4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.Read More
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10Undisclosed10,000+ employeesMandaluyong, PhilippinesEmapta is an IT staff augmentation company. Founded in 2010, the company is located in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team focuses on IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.Read More
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11Undisclosed10,000+ employeesSu Zhou Shi, ChinaWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.Read More
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12$1,000+1,000 - 9,999 employeesPetaling Jaya, MalaysiaLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.Read More
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