
Top 10 Phone Answering Services in Malaysia
The Best of April 2025Looking for a top answering service in Malaysia?
Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.
To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in Malaysia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
>List of the Best Malaysia Answering Services
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1$1,000+250 - 999 employeesPetaling Jaya, Malaysia
Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.
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2$10,000+250 - 999 employeesKuala Lumpur, Malaysia
SRG ASIA PACIFIC is a midsize call center service. Located in Kuala Lumpur, Malaysia, the firm was launched in 1996. Their team offers voice services, market research, business consulting, HR services, and more.
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TelcoIndustries
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3$1,000+1,000 - 9,999 employeesKuala Lumpur, Malaysia
Upstream BPO is a business process outsourcing (BPO) company founded in 2014 and based in Cyberjaya, Malaysia. With a team of over 50 employees, the company provides voice services, non-voice BPO, back-office services, and social media marketing mainly to small businesses in the IT, telecommunication, and advertising industries.
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Ninja Van Senoko Energy Changi Travel Services Grab for BusinessIndustries
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4$5,000+250 - 999 employeesKuala Lumpur, MalaysiaCustomer Service Outsourcing company VPO Services was established in 2015. Based in Kuala Lumpur, Malaysia, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.Read More
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5$5,000+2 - 9 employeesPetaling Jaya, MalaysiaBendigo Marketing is a small Petaling Jaya, Malaysia-based IT managed services company. Their services include IT managed services and HR Consulting.Read More
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6$100,000+10,000+ employeesKuala Lumpur, Malaysia
TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.
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7Undisclosed10,000+ employeesPetaling Jaya, MalaysiaEmapta is an IT staff augmentation company. Established in 2010, the company is in Mandaluyong, Philippines; Makati, Philippines; Makati, Philippines and Makati, Philippines. The large team specializes in IT staff augmentation, Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), Call Center Services, and more.Read More
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8$250,000+10,000+ employeesKuala Lumpur, MalaysiaFounded in 2016, Everise is a branding firm. In Singapore and Austin, Texas, the team specializes in Branding and IT managed services.Read More
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9$5,000+10 - 49 employeesKuala Lumpur, MalaysiaM4U Marketing, a branding firm, is based in Singapore and Tambon San Phranet, Thailand. Their services include Branding and Market Research.Read More
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10Undisclosed10,000+ employeesKuala Lumpur, MalaysiaWebhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.Read More
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11$1,000+1,000 - 9,999 employeesPetaling Jaya, MalaysiaLocated in Wellington, New Zealand and Wellington, New Zealand, Datacom is an answering service. They offer Call Center Services and were established in 1965.Read More
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