Electric is an IT support company based in New York. The company, founded in 2016, has almost 400 employees and provides IT managed services, application management & support, cybersecurity, HR services, IT staff augmentation, and IT strategy consulting services to mid-market and small companies in various industries.
A commercial real estate software company hired Electric to provide their hiring managers and their office manager with IT support. This support includes basic team needs like hardware procurement, software licensing, and troubleshooting. They also help execute onboarding/offboarding checklists as well as network monitoring. Because of this engagement, the company's onboarding and offboarding processes have been streamlined.
"Electric is constantly evolving and improving and that is thanks to their value of customer feedback throughout the partnership." - Office Manager, Commercial Real Estate Software Company