Top 100 Outsourced Customer Support Services
The Best of May 2024
Customer support refers to the service or assistance provided by businesses to their customers — before, during, and after the purchase. Its goal is to ensure customer satisfaction, immediately resolving any concerns and issues that might affect their experience with the company. Investing in high-quality customer support services should be a priority for every company, regardless of size and industry.
Outsourced customer support companies are third-party vendors specializing in providing different types of support or assistance for businesses. These companies have dedicated agents and professionals who can effectively handle inquiries and resolve concerns via call, email, or chat. They may also provide more in-depth services such as product demonstrations, troubleshooting support, customer feedback gathering, and returns and exchanges processing. Overall, their work is important for retaining customers and boosting brand loyalty.
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List of the Best Customer Support Companies
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1411
- $5,000+
- 50 - 249 employees
- Toronto, Canada
KMER OUTSOURCING INC is a answering service. They are in Toronto, Canada and Yaoundé, Cameroon and have a midsize team. Their services include call center services, back office outsourcing, customer service outsourcing, and recruiting. The company was founded in 2020.Read MoreIndustries
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1412
- Undisclosed
- 50 - 249 employees
- Alpharetta, GA
Launched in 2010, CALLAWAY SECURITY - ALPHARETTA & ATLANTA GA is a IT managed services company. The agency provides IT managed services, customer service outsourcing, out of home design, and video production and has a midsize team.Read More -
1413
- Undisclosed
- 50 - 249 employees
- Singapore, Singapore
M4U Pte Ltd is a midsize email marketing company. The Singapore, Singapore-based firm was launched in 2022. Their team provides email marketing, BI & big data consulting & SI, customer service outsourcing, and sales outsourcing.Read More -
1414
- $5,000+
- 50 - 249 employees
- Ghaziabad, India
Dbailtros Headset Communication PVT LTD is a call center service. The midsize Ghaziabad, India-based agency was launched in 2023. Their services include call center services, back office outsourcing, customer service outsourcing, and sales outsourcing.Read MoreIndustries
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1415
- Undisclosed
- 50 - 249 employees
- Bnei Brak, Israel
CAIC Outsourced Services is a Bnei Brak, Israel-based answering service. The midsize firm was established in 2018. Their team offers call center services, customer service outsourcing, and sales outsourcing.Read More -
1416
- Undisclosed
- 50 - 249 employees
- Virginia Beach, VA
US Leads Agency is a midsize Virginia Beach, Virginia-based call center. They specialize in call center services, customer service outsourcing, pay per click, and back office outsourcing and were established in 2017.Read More -
1417
- Undisclosed
- 50 - 249 employees
- Puchong, Malaysia
TECHNO MECH (M) SDN. BHD. Is a business consulting company. The midsize team is in Puchong, Malaysia. Their services include business consulting, call center services, and customer service outsourcing.Read More -
1418
- Undisclosed
- 2 - 9 employees
- München, Germany
Launched in 2018, Startup Campus Germany GmbH is a business consulting company. They are located in München, Germany and Berlin, Germany and have a small team. Their services include business consulting, market research, call center services, marketing strategy, and more.Read MoreIndustries
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1419
- Undisclosed
- 50 - 249 employees
- Birmingham, United Kingdom
Read MoreVirtalent, founded in 2014, is a company that offers virtual assistance. The company is headquartered in Birmingham, United Kingdom, and has a team of 11 employees who mostly provide non-voice BPO/back office services, but also provide voice services. The businesses they work with represent a variety of industries including the advertising & marketing, consumer products & services, hospitality & leisure, and legal services industries.
Clients
- Countrywide
Industries
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1420
- Undisclosed
- 50 - 249 employees
- Alexandria, Egypt
Tawasol for Business Administration is a IT strategy consulting company. They focus on IT strategy consulting, business consulting, HR services, customer service outsourcing, and more and were established in 2014. Their midsize team is Alexandria, Egypt-based.Read MoreIndustries
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1421
- Undisclosed
- 50 - 249 employees
- Wheaton, IL
Remote Employee, a marketing strategy company, is headquartered in Wheaton, Illinois and San Fernando, Philippines. The midsize company was established in 2020. Their services include marketing strategy, digital strategy, IT strategy consulting, custom software development, and more.Read MoreIndustries
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1422
- Undisclosed
- 2 - 9 employees
- Colombo, Sri Lanka
Founded in 2020, SkillStates is a customer service outsourcing company. Located in Colombo, Sri Lanka, their small team offers customer service outsourcing, call center services, and back office outsourcing.Read More -
1423
- Undisclosed
- 250 - 999 employees
- Amory, MS
Read MoreSSR TECHVISION is a midsize Amory, Mississippi-based non-voice bpo/back office services company. They offer non-voice bpo/back office services, voice services, e-commerce development, and IT managed services and were founded in 2015.
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1424
- $5,000+
- 2 - 9 employees
- London, United Kingdom
Desire Group International , a small sales outsourcing company, is based in London, United Kingdom. They focus on sales outsourcing, customer service outsourcing, direct marketing, email marketing, and more and were established in 2022.Read MoreIndustries
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1425
- $1,000+
- 50 - 249 employees
- San Pedro, Philippines
FilWeb Asia Inc is a call center company. Headquartered in San Pedro, Philippines, their midsize team provides voice services, non-voice bpo/back office services, graphic design, search engine optimization, and more. The firm was launched in 1998.Read More -
1426
- $1,000+
- 50 - 249 employees
- New York, NY
NetSet RCM Services is a non-voice bpo/back office services company located in New York, New York and Wilmington, Delaware. The midsize team specializes in non-voice bpo/back office services, voice services, and Artificial Intelligence and was established in 2011.Read MoreIndustries
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1427
- Undisclosed
- 10 - 49 employees
- Wheat Ridge, CO
In Wheat Ridge, Colorado, My Call Cloud is a business consulting company. The small team focuses on business consulting, call center services, back office outsourcing, customer service outsourcing, and more. The firm was founded in 2011.Read MoreIndustries
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1428
- $5,000+
- 10 - 49 employees
- Sidi Bel Abbès, Algeria
Esi-Call is a small call center. Launched in 2022, the team specializes in call center services, customer service outsourcing, back office outsourcing, transcription, and more. The firm is in Sidi Bel Abbès, Algeria.Read More -
1429
- $1,000+
- 10 - 49 employees
- Brampton, Canada
Seamless Virtual Assistant, a back office outsourcing company, is headquartered in Brampton, Canada and Tagum, Philippines. The company focuses on back office outsourcing, call center services, and customer service outsourcing and has a small team.The company was launched in 2023.Read MoreIndustries
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1430
- Undisclosed
- 2 - 9 employees
- Houston, TX
Take My Calls VAS is a non-voice bpo/back office services and call center service. They provide non-voice bpo/back office services and voice services and were launched in 2017. The company is headquartered in Houston, Texas.Read More -
1431
- Undisclosed
- 10 - 49 employees
- Ciudad de México, Mexico
Read MoreHeadquartered in Ciudad de México, Mexico, Qualfon is a small non-voice bpo/back office services company. Established in 1996, the team provides non-voice bpo/back office services, voice services, fulfillment, digital strategy, and more.
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1432
- $1,000+
- 10 - 49 employees
- Miraflores, Peru
DigitalHub, a back office outsourcing company, was founded in 2017. Headquartered in Miraflores, Peru and Miami, Florida, their small team focuses on back office outsourcing, finance & accounting outsourcing (FAO), IT staff augmentation, and customer service outsourcing.Read MoreIndustries
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1433
- Undisclosed
- 50 - 249 employees
- Málaga, Spain
Read MoreTelephone answering service BUKIT BPO is headquartered in Málaga, Spain. Launched in 2014, the midsize team offers voice services, non-voice bpo/back office services, and commercial property management.
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1434
- $1,000+
- 2 - 9 employees
- New York, NY
Read MoreMessages Plus is an answering service company. They are in New York, New York and have a small team. Their team focuses on voice services and non-voice bpo/back office services.
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1435
- $1,000+
- 10 - 49 employees
- Kolkata, India
Launched in 2023, TeleMatrix Global is a web design company. Their small team is based in Kolkata, India. Their services include web design, web development, social media marketing, e-commerce development, and more.Read MoreIndustries
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1436
- $1,000+
- 10 - 49 employees
- New York, NY
MCA Leads Gateway is a call center headquartered in New York, New York. The small team provides voice services, non-voice bpo/back office services, and marketing strategy. The company was launched in 2016.Read MoreIndustries
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1437
- $10,000+
- 10 - 49 employees
- Peshawar, Pakistan
Signature SEO & Calls Solutions is a Peshawar, Pakistan-based answering service. The company provides call center services, web design, web development, advertising, and more and is small.The company was founded in 2016.Read MoreIndustries
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1438
- $1,000+
- 10 - 49 employees
- London, United Kingdom
TwoStaff is a back office outsourcing company founded in 2022. They are headquartered in London, United Kingdom and Ahmedabad, India and have a small team. The company provides back office outsourcing, call center services, customer service outsourcing, staffing, and more.Read MoreIndustries
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1439
- Undisclosed
- 10 - 49 employees
- Pune, India
Sales outsourcing company Deals Knight was founded in 2017. The company specializes in sales outsourcing, business consulting, market research, email marketing, and more and has a small team.Read MoreIndustries
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1440
- Undisclosed
- 250 - 999 employees
- Laguna Beach, CA
Data-Entry-India.com is a business consulting company. The midsize New Delhi, India-based agency was founded in 1999. Their services include business consulting, search engine optimization, web design, IT strategy consulting, and more.Read MoreIndustries
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