1-833-652-5900 Alphabet City, NY Call Center and BPO Solutions
visit site- $10,000+
- 10 - 49 employees
- New York, NY
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$200K-$999K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
AJ Locksmith & Security, a professional locksmith services provider in Dallas, Texas, partnered with 1-833-652-5900 Alphabet City, NY Call Center and BPO Solutions to bolster their customer service. The project involved Alphabet City providing English-speaking agents to take customer calls, input data into AJ Locksmith's CRM, and connect with locksmiths in the field. Alphabet's service was 24 hours a day and involved a team four of personnel.
The partnership formed after AJ Locksmith conducted an online search and came across Clutch, a business review platform where they found Alphabet City. They were attracted by Alphabet's affordable pricing structure, cultural fit with their organization, and the firm's perceived value for cost — prompting them to invest approximately $200,000 into the project.
The engagement, which commenced in April 2024, is ongoing, testifying to the successful implementation of Alphabet's solutions. The continuous and seamless coordination between Alphabet's team and the locksmiths has been pivotal in resolving client inquiries promptly, enhancing their overall customer service experience while positively impacting AJ Locksmith's operations.