Top 100 Usability Testing Companies in Toronto

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Top 100 Usability Testing Companies in Toronto

December 2022

Looking for a top usability testing agency in Toronto?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

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List of the Best Toronto Usability Testing Services

  • 1
    • $10,000+
    • 250 - 999 employees
    • Toronto, Canada

    Founded almost 20 years ago in 2000, Net Solutions develops web, mobile, and e-commerce platforms. The team of nearly 800 employees is headquartered in Chandigarh, India but has offices in London, UK and Toronto, Canada as well. They also offer cloud services and UX design.

    Clients

    • Microsoft
    • Xerox
    • IMG
    • Yahoo

    Industries

    Notable Project

    Net Solutions built a personalized greeting card website.

    "[Net Solutions] has very sharp people."

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  • 2
    • Scheduling

      4.9
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.  

    Clients

    • LifeLabs
    • Aviva
    • City of Toronto
    • Woodbine Racetrack

    Industries

    Notable Project

    Idea Theorem was hired to develop and design the healthcare portal of a laboratory services provider. The team worked on the platform's UI/UX and implemented 12 different modules according to priority.

    "The quality of the design and development work was really great."

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  • 3
    • $50,000+
    • 50 - 249 employees
    • Toronto, Canada

    JetRuby Agency LTD. is a research and development agency headquartered in San Francisco with offices in Krasnodar, Russia, Lviv and Ukraine. Since 2010, its team of over 100 has been specializing in e-commerce, web, mobile app and custom software development. JetRuby Agency LTD. focuses on clients in the real estate, consumer products, and financial industries.

    Clients

    • OSRAM
    • Financial Times
    • Universum
    • GoPro

    Industries

    Notable Project

    JetRuby Agency was hired to develop a web application utilizing both Ruby on Rails and JavaScript. This website's intention was to be used in collaboration with thei iOS app.

    "They are experts in Ruby."

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  • 4
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.

    Clients

    • Winona Park Towns
    • ForestHill Brokerage
    • Diamond Realty Developers
    • Quick Consols

    Industries

    Notable Project

    A real estate investment company hired with Brand Vision to provide a number of services. These include designing their website and landing pages, managing said pages, and helping with ad campaigns.

    "The speed of work and the transparency are impressive."

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  • 5
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    User experience company Craft Innovations was established in 2019. The firm specializes in ux/ui design, product design, market research, web design, and more and has a small team.

    Industries

    Notable Project

    Craft Innovations conducted market research for a consulting business. The team offered a research strategy and provided reports on customer behavior, pain points, and other recommendations to help the client.

    "They are business-oriented and very professional."

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  • 6
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    This Toronto, Canada agency brings its small team of fewer than 10 to create UX/UI designs for the B2B market. ROSSUL was founded in 2003, and though the majority of the company's work is in UX/UI, it also handles web and logo design. 

    Clients

    • ABB
    • Thermo Fisher
    • Libro
    • Trapeze Group

    Industries

    Notable Project

    ROSSUL provides UI/UX design services for a biotechnology company. For each project, they discuss customer needs, feature requirements, and design guidelines with the client. They’ve worked on five projects.

    “The team really provides value when it comes to design; they can take something complicated and make it simpler.”

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  • 7
    • Scheduling

      4.4
    • Quality

      4.6
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Quantum Mob is a Toronto-based end-to-end digital innovation firm with a passion for building beautiful & functional products that deliver results. Established in 2016, they provide custom-tailored software solutions that empower their partners to succeed. Their services range from ideation to design, engineering to DevOps, support to team/staff augmentation, and much more. Clients include cutting-edge early-stage startups to elite Fortune 500.

    Clients

    • Air Miles
    • University of Toronto
    • AMD
    • Temagami Systems

    Industries

    Notable Project

    Quantum Mob developed the user interface components of a complex web app. Helping the client work in a more agile way, their UI and data experts supported the project throughout all its stages. 

    "They're a small group of very talented people who actually care about delivering." 

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  • 8
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.

    Clients

    • Raden
    • Evenflow
    • Life you Love
    • KINETICOACH

    Industries

    Notable Project

    After a software company developed a user interface and user experience for their new mobile app, they hired Guarana Technologies to augment their development efforts.

    "They are extremely committed and very reliable. They had a clear understanding of our requirements."

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  • 9
    • $75,000+
    • 50 - 249 employees
    • Toronto, Canada

    Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.

    Clients

    • Disney
    • New England Sports Network (NESN)
    • Groupe Media TFO
    • Crohn’s and Colitis Canada

    Industries

    Notable Project

    Clearbridge developed a full-featured iOS and Android app that enabled telecom customers to pay their bills and manage their statements. The client raved about the team’s proactive attitude, immaculate project management process, and flawless – though complex – deliverables.

    “They’ve impressed multiple departments and teams within our organization. They’ve set a new standard for us.” – Product Manager, Telecommunications Company

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  • 10
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries. 

    Clients

    • Loverboy
    • Endy
    • Harvard Business School
    • Stanford Design School

    Industries

    Notable Project

    pb+j developed a simple UI/UX for an tea e-commerce company, which includes sign-up flow and account management. The project took 20 revisions to finish. 

    "I was very impressed with the talented lead designer that did our new UI."

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  • 11
    • $1,000+
    • 50 - 249 employees
    • Markham, Canada

    ITechnolabs Inc is an advertising company. Launched in 2020, the team provides advertising, branding, content marketing, digital strategy, and more. Their small agency is in Markham, Canada.

    Industries

    Notable Project

    iTechnolabs Inc is providing iOS and Android mobile development for a new social media platform. They're creating a chronological feed that allows individuals and brands to create photo, video, and VR posts. 

    "The UI/UX they’re developing is beautiful. It’s a very high-level application." 

     

     

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  • 12
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Whitecap Canada is a custom software solutions provider based in Toronto. The company, founded in 1997, has over 40 employees who provide custom software development, mobile app development, e-commerce development, and enterprise app modernization services to education, government, and IT institutions.

    Clients

    • Woodine Entertainment Group
    • Drone Delivery Canada
    • Canadian Cancer Society
    • Habitat for Humanity

    Industries

    Notable Project

    Whitecap Canada rebuilt a website with upgraded programming. They also redesigned the site, which included a sizable database. Marketing support included redesigning a seasonal product list.

    "Their commitment to the project stands out. They were as passionate about it as we were."

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  • 13
    • Scheduling

      4.7
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 2 - 9 employees
    • Mississauga, Canada

    Blank Space Corp is an app development company headquartered in Toronto. Founded in 2015, the team of less than 10 specializes in mobile app development, UX/UI design, and web design. 

    Clients

    • Pita Pit Canada
    • Mizrahi Homes Inc.
    • XO Records
    • Dunkin' UAE

    Industries

    Notable Project

    Blank Space Digital is the development partner of a customer loyalty platform. They build custom loyalty and payment apps for an end client. After introductions, they drive the process mostly on their own.

    "They meet their deadlines. Our clients are delighted with Blank Space's timelines and deliverables."

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  • 14
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.

    Clients

    • Salesforce
    • Google
    • Canadian Red Cross
    • Quiznos

    Industries

    Notable Project

    A quantum computing company hired KRFTWRK to develop a static marketing website. The team used Gatsby and HTML for development. Additionally, they used Figma to create a design system for a cloud system's UI. 

    "Their use of advanced tools like Figma was a differentiator, and they delivered what we wanted."

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  • 15
    • $25,000+
    • 50 - 249 employees
    • Toronto, Canada

    User experience design company Athlon: digital brand and product is in London, United Kingdom; Brooklyn, New York; Toronto, Canada and Sofia, Bulgaria. The midsize agency was launched in 2009. Their team focuses on ux/ui design, product design, web design, web development, and more.

    Industries

    Notable Project

    Athlon: digital brand and product designed and developed a website for a pharmaceutical event company's rebranding project. They built the client's site from scratch using WordPress.

    "You can clearly see that there is a great culture, showing through their team."

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  • 16
    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada

    Established in 2016, Crushing Cones is a web development company. The company provides web development, web design, and ux/ui design and has a small team.

    Clients

    • Bluemind
    • PitchUpp
    • Prime Property Care

    Industries

    Notable Project

    Cushing Cones designed the UI/UX of a software development company's AR mobile app. They built the client's app's UX structure and a UI prototype.

    "Their design work was quite impressive for an industry that isn't quite mainstream at this point."

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  • 17
    • Scheduling

      4.6
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.

    Clients

    • American Foundation for the Blind
    • Fair Trade USA
    • Smithsonian Institution
    • Environmental Defense Fund

    Industries

    Notable Project

    Kalamuna redesigned a website and migrated it from Drupal 6 to 7, and continue to provide maintenance and updates. Added features include a comments section, speaker registration, and new program display.

    "They have really awesome folks on their team."

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  • 18
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.

    Clients

    • PricewaterhouseCoopers
    • TD Canada Trust
    • AB Inbev
    • Ernst and Young

    Industries

    Notable Project

    The team worked with a brewing company to create engaging packaging for new products along with a behind-the-scenes 360 video to immerse buyers in the creation of the product. Their strategic ideas have become creative assets for the partner.

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  • 19
    • $25,000+
    • 2 - 9 employees
    • Mississauga, Canada

    Ankit Designs Inc. is a design agency based in Mississauga, Canada with no more than 10 employees. Since their founding in 2010, they have offered web development, web design, and branding solutions to clients in the industries of business and financial services.

    Clients

    • Penny Appeal Canada
    • Newcomp Analytics
    • Brad J Lamb Realty
    • Hans Dairy

    Industries

    Notable Project

    Ankit Designs Inc. revamped a WordPress website, providing design options for new pages and generating custom code. They’ve also provided training so the client can perform simple maintenance.

    "They’re quite excellent, always upfront on what they’re working on." 

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  • 20
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada

    Unparallel Brand + Design was founded in 2009 and is located in Toronto, Canada. With two employees, they provide branding, web design, and UX/UI design for enterprise, midmarket, and small businesses. They're focused on automotive, financial services, and consumer products, and services industries.

    Clients

    • BookJane
    • MaxSold
    • Manic Coffee
    • Pape Chaudhury

    Industries

    Notable Project

    Unparallel Brand + Design developed a website to reflect a new brand image, reworking the color scheme and company voice for a real estate brokerage. Their work contributed to an increase in leads.

    "Less than a year after launching our site, we have been generating about 10 leads per day." –Broker of Record & Founder, Real Estate Brockerage

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  • 21
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2008, VerticalWave Solutions is a web and mobile development company headquartered in Toronto, Ontario, with an additional office in Timisoara, Romania. With a small staff of around 5 employees, VerticalWave Solutions specializes in mobile app development, web development, and e-commerce development, especially for small and midmarket clients in the nonprofit sector. 

    Clients

    • Canadian Mortgage And Housing Corporation
    • Ontario Lottery And Gaming
    • York University
    • C.D. Howe

    Industries

    Notable Project

    VerticalWave Solutions was in charge of a website redesign for a publishing company. Working with the company's in-house designers helped to maintain the brand's image, VerticalWave Solutions built a new website on Drupal with a user friendly backend that could be easily maintained by users with little technical knowledge. The client was impressed with how fast VerticalWave Solutions worked.

    "Vertical Wave was very good about remaining transparent with the budget. If we wanted to do anything beyond the scope of work, VerticalWave let us know how much more it would cost, and we made agreements together."- Business Development Manager

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  • 22
    • Scheduling

      4.5
    • Quality

      4.6
    • Cost

      4.3
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Therefore is a digital agency that is located in Toronto. Founded in 2003, Therefore's team of 20 employees has nearly two decades of experience in Drupal based web development. The firm also offers UI/UX design and digital strategy services to its clients. The firm primarily works with mid-market sized clients from the entertainment, financial services, and government industries.  

    Clients

    • Longo's
    • Second Cup
    • Rocky Mountaineer
    • National Gallery of Canada

    Industries

    Notable Project

    Therefore redesigned a Drupal site that needed updates to the wireframes and functionality. The goal was to make the site more user-friendly and provide more information to visitors in hopes of increasing sales leads.

    “The user experience is much better.”

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  • 23
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada

    ArtBeat.Marketing is a Toronto-based boutique creative agency. Founded in 2000 and serving primarily midmarket clients, their team focuses on brand communications and ad campaign design. Their branding specialties are corporate identity, product branding, and brand messaging. On the technical side, they're proficient in Adobe. 

    Clients

    • Humber College
    • Ideal Logistics Group
    • LANT Insurance

    Notable Project

    ArtBeat.Marketing provided branding for an oyster farm. The team created a logo and corresponding business cards.

    “He was a true guide, and I trusted him.”

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  • 24
    • Scheduling

      5.0
    • Quality

      4.8
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Insighty is a software development agency located in Toronto Canada, that was established in 2017. Their team of 10 employees has been specializing in mobile app development, UX/UI design, web design, and more. 

    Clients

    • LPMA
    • BetterYet

    Industries

    Notable Project

    Insighty created an application for a property management company. Their team coded the front- and backend, developed a dashboard, and fashioned an attractive UX/UI design. 

    "Their design work is truly great. Their engineers and designers are especially talented."–Product Manager, Association

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  • 25
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada
    Marrix Power is an application development company founded in 2021. Their small team is based in Toronto, Canada and Kyiv, Ukraine and specializes in mobile app development, web development, custom software development, and ux/ui design.

    Industries

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  • 26
    • $5,000+
    • 250 - 999 employees
    • Mississauga, Canada
    Xotech solution is an user experience agency. Their midsize team is in Mississauga, Canada. The company focuses on ux/ui design, custom software development, cybersecurity, blockchain, and more.

    Notable Project

    Xotech solution developed a mobile application for an entertainment company. After discussing the project goals, they provided wireframes and designs, built Android and iOS versions, and implemented feedback.

    "Their mobile app development skills made me wow."

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  • 27
    • $5,000+
    • 250 - 999 employees
    • Mississauga, Canada

    Netclues is a web design and marketing firm that specializes in PPC, SEO, and social media marketing. Their headquarters is in George Town, Cayman Islands and they have a second location in Ahmedabad, India. Netclues was founded in 2008 and they have a large team of over 175 employees. They tend to take on clients from the financial services, government, and hospitality industries.

    Clients

    • Cayman Islands Monetary Authority
    • National Workforce Development Agency
    • CUC
    • CINICO

    Industries

    Notable Project

    Netclues developed a secure website that could better service a credit union's financial services. The site would cater to union members.

    "They have been very involved in the process, from the RFP all the way through development and, now, post support."

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  • 28
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada
    Launched in 2020, Neat is a web development company. The firm offers web development, email marketing, web design, ux/ui design, and more and has a small team.

    Industries

    Notable Project

    Neat built a two-way sync system for an open-source scheduling tool company to synchronize Linear tickets to GitHub issues. The key technologies used included Next.js, PostgreSQL, Tailwind CSS, and TypeScript.

    "They have a great price for value."

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  • 29
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Studio Moku, headquartered in Hong Kong, is a 100% remote company that works in the product branding, brand messaging, and web development industry. The team of 10 specializes in UX/UI design, user research, and user strategy for client projects.

    Industries

    Notable Project

    Studio Moku undertook the task of redesigning an app to make it aesthetically resonate with the brand vision. After a discussion about project scope and goals, the team worked on designing the iOS and Android apps until completion. 

    "They have professionalism, and a knowledgeable designer."

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  • 30
    • $10,000+
    • 2 - 9 employees
    • Toronto, Canada

    Founded in 2010, Simplicate Interactive is a small web development company. Their team provides web development, web design, ux/ui design, custom software development, and more. The firm is based in Toronto, Canada.

    Industries

    Notable Project

    Simplicate Interactive has worked on a food ordering website for an advertising agency’s third-party customer. They redesigned the site’s UX flow and helped the firm implement a subscription-based model for it.

    “They can make things as simple or complex as I need them to be.”

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