Top 100 Usability Testing Companies in Toronto

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Top 100 Usability Testing Companies in Toronto

March 2023

Looking for a top usability testing agency in Toronto?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates. 

Jump to Most Reviewed Companies

List of the Best Toronto Usability Testing Services

  • 1
    • $10,000+
    • 250 - 999 employees
    • Toronto, Canada

    Founded almost 20 years ago in 2000, Net Solutions develops web, mobile, and e-commerce platforms. The team of nearly 800 employees is headquartered in Chandigarh, India but has offices in London, UK and Toronto, Canada as well. They also offer cloud services and UX design.

    Clients

    • Microsoft
    • Xerox
    • IMG
    • Yahoo

    Industries

    Notable Project

    Net Solutions provides custom software development services for a communications data company. They work on releases with the internal team adding features and capabilities to their B2B enterprise products.

    “We have a good partnership with Net Solutions; there haven’t been issues so far.”

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  • 2
    • Scheduling

      4.9
    • Quality

      4.8
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.  

    Clients

    • LifeLabs
    • Aviva
    • City of Toronto
    • Woodbine Racetrack

    Industries

    Notable Project

    Idea Theorem provided UX/UI design and dev services for a horse racing company’s events and partnership website. They completely redesigned the entire website, including its user journey and structure.

    “They were always available whenever we needed their assistance.”

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  • 3
    • $50,000+
    • 50 - 249 employees
    • Toronto, Canada

    JetRuby Agency LTD. is a research and development agency headquartered in San Francisco with offices in Krasnodar, Russia, Lviv and Ukraine. Since 2010, its team of over 100 has been specializing in e-commerce, web, mobile app and custom software development. JetRuby Agency LTD. focuses on clients in the real estate, consumer products, and financial industries.

    Clients

    • OSRAM
    • Financial Times
    • Universum
    • GoPro

    Industries

    Notable Project

    JetRuby Agency has designed the web app prototype of a utility service provider. Upon completing the app design, they've built the product's proof of concept and proceeded with its development.

    "They put a lot of effort into making sure that everything works to my satisfaction."

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  • 4
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.9
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2019, Brand Vision is a web design company. Their small team is in Toronto, Canada. Their services include web design, social media marketing, branding, market research, and more.

    Clients

    • Winona Park Towns
    • ForestHill Brokerage
    • Diamond Realty Developers
    • Quick Consols

    Industries

    Notable Project

    A marketing research firm has hired Brand Vision to provide web design and development. Using Figma as their main tool, they're redoing the client's site and giving maintenance and updates to it.

    "Brand Vision's team is empathic, compassionate, creative, and collaborative."

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  • 5
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    This Toronto, Canada agency brings its small team of fewer than 10 to create UX/UI designs for the B2B market. ROSSUL was founded in 2003, and though the majority of the company's work is in UX/UI, it also handles web and logo design. 

    Clients

    • ABB
    • Thermo Fisher
    • Libro
    • Trapeze Group

    Industries

    Notable Project

    ROSSUL provides UI/UX designs for a customer data platform. They assist in the development, implementation, and iterations of the new functionality.

    "They are part of the reason why we have developed and continue to implement a world-class platform."

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  • 6
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Whitecap Canada is a custom software solutions provider based in Toronto. The company, founded in 1997, has over 40 employees who provide custom software development, mobile app development, e-commerce development, and enterprise app modernization services to education, government, and IT institutions.

    Clients

    • Woodine Entertainment Group
    • Drone Delivery Canada
    • Canadian Cancer Society
    • Habitat for Humanity

    Industries

    Notable Project

    Whitecap Canada rebuilt a website with upgraded programming. They also redesigned the site, which included a sizable database. Marketing support included redesigning a seasonal product list.

    "Their commitment to the project stands out. They were as passionate about it as we were."

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  • 7
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    User experience company Craft Innovations was established in 2019. The firm specializes in ux/ui design, product design, market research, web design, and more and has a small team.

    Industries

    Notable Project

    Craft Innovations built a website for a digital marketing agency. Following a discovery phase, the team helped conceptualize and create the new web design and brand style, including the brand book and UI/UX.

    "The job was done exactly how we wanted it."

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  • 8
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.

    Clients

    • Salesforce
    • Google
    • Canadian Red Cross
    • Quiznos

    Industries

    Notable Project

    A quantum computing company hired KRFTWRK to develop a static marketing website. The team used Gatsby and HTML for development. Additionally, they used Figma to create a design system for a cloud system's UI. 

    "Their use of advanced tools like Figma was a differentiator, and they delivered what we wanted."

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  • 9
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.

    Clients

    • Raden
    • Evenflow
    • Life you Love
    • KINETICOACH

    Industries

    Notable Project

    Guaraná Technologies developed a mobile app in Swift. They added animations to the app and integrated other features.

    "They surpassed my expectations in terms of what we could build."

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  • 10
    • Scheduling

      4.4
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Quantum Mob is a Toronto-based end-to-end digital innovation firm with a passion for building beautiful & functional products that deliver results. Established in 2016, they provide custom-tailored software solutions that empower their partners to succeed. Their services range from ideation to design, engineering to DevOps, support to team/staff augmentation, and much more. Clients include cutting-edge early-stage startups to elite Fortune 500.

    Clients

    • Air Miles
    • University of Toronto
    • AMD
    • Temagami Systems

    Industries

    Notable Project

    Quantum Mob wrote automated tests for an online pharmacy’s app. After that, the team moved forward and developed the app’s frontend. The goal was to accelerate the firm’s delivery and development progress.

    “Quantum Mob’s professionalism and capability were impressive.”

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  • 11
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      5.0
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    AppStudio is a full service software design and development firm. They have offices in Toronto, Canada, and Chicago, IL.  Their team of 15+ focuses on mobile and web applications, and they work with startups, midmarket, and enterprise companies. They work in gaming, government, health, and consumer products industries.

    Clients

    • iTaxi
    • Medical Meals
    • and Physio Therapy

    Industries

    Notable Project

    AppStudio provides development resources to assist a startup with their end clients’ projects. AppStudio works on Android and iOS app development using React Native and Flutter. They also use testing tools.

    “AppStudio has a solution for every problem.”

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  • 12
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.6
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries. 

    Clients

    • Loverboy
    • Endy
    • Harvard Business School
    • Stanford Design School

    Industries

    Notable Project

    A kids' play essentials company hired pb+j to design and develop their visual identity and consumer marketplace. The team worked on the website's framework and UX designs using Shopify paired with Convictional. 

    "I was impressed by their resourcefulness, work ethic, and intelligence."

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  • 13
    • $75,000+
    • 50 - 249 employees
    • Toronto, Canada

    Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.

    Clients

    • Disney
    • New England Sports Network (NESN)
    • Groupe Media TFO
    • Crohn’s and Colitis Canada

    Industries

    Notable Project

    Clearbridge Mobile provided mobile application services for public media based company.  The team handled the creation of an MVP that would be developed in both iOS and Andriod.

    "Clearbridge's ability to deliver a quality mobile app in under 2 months is very impressive."

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  • 14
    • Scheduling

      4.7
    • Quality

      5.0
    • Cost

      4.7
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 2 - 9 employees
    • Mississauga, Canada

    Blank Space Corp is an app development company headquartered in Toronto. Founded in 2015, the team of less than 10 specializes in mobile app development, UX/UI design, and web design. 

    Clients

    • Pita Pit Canada
    • Mizrahi Homes Inc.
    • XO Records
    • Dunkin' UAE

    Industries

    Notable Project

    Blank Space Digital is the development partner of a customer loyalty platform. They build custom loyalty and payment apps for an end client. After introductions, they drive the process mostly on their own.

    "They meet their deadlines. Our clients are delighted with Blank Space's timelines and deliverables."

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  • 15
    • $25,000+
    • 50 - 249 employees
    • Toronto, Canada

    User experience design company Athlon: digital brand and product is in London, United Kingdom; Brooklyn, New York; Toronto, Canada and Sofia, Bulgaria. The midsize agency was launched in 2009. Their team focuses on ux/ui design, product design, web design, web development, and more.

    Industries

    Notable Project

    Athlon: digital brand and product designed and developed a website for a pharmaceutical event company's rebranding project. They built the client's site from scratch using WordPress.

    "You can clearly see that there is a great culture, showing through their team."

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  • 16
    • $1,000+
    • 2 - 9 employees
    • Toronto, Canada

    Established in 2016, Crushing Cones is a web development company. The company provides web development, web design, and ux/ui design and has a small team.

    Clients

    • Bluemind
    • PitchUpp
    • Prime Property Care

    Industries

    Notable Project

    Cushing Cones designed the UI/UX of a software development company's AR mobile app. They built the client's app's UX structure and a UI prototype.

    "Their design work was quite impressive for an industry that isn't quite mainstream at this point."

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  • 17
    • Scheduling

      4.6
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.

    Clients

    • American Foundation for the Blind
    • Fair Trade USA
    • Smithsonian Institution
    • Environmental Defense Fund

    Industries

    Notable Project

    Kalamuna redesigned the website of a research center. They improved the site’s UX/UI and usability, making it easier to update and edit. They provided a two-week warranty after the site’s launch.

    “It felt like we could trust their expertise and ability to deliver.”

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  • 18
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada

    Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.

    Clients

    • PricewaterhouseCoopers
    • TD Canada Trust
    • AB Inbev
    • Ernst and Young

    Industries

    Notable Project

    PATIO Interactive Inc. provided a VR video game-style training for a large international bank. Their work also included creating a VR walkthrough for a new bank.

    “Our money was really well spent and we were able to leave a big impression on a lot of employees.”

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  • 19
    • $25,000+
    • 2 - 9 employees
    • Mississauga, Canada

    Ankit Designs Inc. is a design agency based in Mississauga, Canada with no more than 10 employees. Since their founding in 2010, they have offered web development, web design, and branding solutions to clients in the industries of business and financial services.

    Clients

    • Penny Appeal Canada
    • Newcomp Analytics
    • Brad J Lamb Realty
    • Hans Dairy

    Industries

    Notable Project

    Ankit Designs Inc. has developed a website for a food safety and consultancy company. Two developers have partnered with the company for the project.

    "They handle things very efficiently and are available for any questions we have."

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  • 20
    • Scheduling

      4.5
    • Quality

      4.8
    • Cost

      4.3
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $25,000+
    • 10 - 49 employees
    • Toronto, Canada

    Therefore is a digital agency that is located in Toronto. Founded in 2003, Therefore's team of 20 employees has nearly two decades of experience in Drupal based web development. The firm also offers UI/UX design and digital strategy services to its clients. The firm primarily works with mid-market sized clients from the entertainment, financial services, and government industries.  

    Clients

    • Longo's
    • Second Cup
    • Rocky Mountaineer
    • National Gallery of Canada

    Industries

    Notable Project

    Therefore redesigned an e-commerce website’s look and feel to better highlight organizational mission and to improve navigation.

    "What set Therefore apart is that they delivered a perfect product almost immediately."

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  • 21
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada

    Unparallel Brand + Design was founded in 2009 and is located in Toronto, Canada. With two employees, they provide branding, web design, and UX/UI design for enterprise, midmarket, and small businesses. They're focused on automotive, financial services, and consumer products, and services industries.

    Clients

    • BookJane
    • MaxSold
    • Manic Coffee
    • Pape Chaudhury

    Industries

    Notable Project

    Unparallel Brand + Design performs a wide variety of restaurant branding services. They have assisted with interior design, website creation, and print materials such as menus and business cards.

    “They make creative, cost-effective decisions considering the resulting ROI.”

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  • 22
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 10 - 49 employees
    • Toronto, Canada
    Grandz is a website development firm established in 2016. Their small team is located in Kyiv, Ukraine and Toronto, Canada and specializes in web development.

    Industries

    Notable Project

    Grandz developed an e-commerce theme from a botanical company's existing web design.

    "We love their professionalism and friendly delivery."

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  • 23
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Torinit Technologies is a digital agency founded in 2015 in Toronto with no more than 50 experts. They offer web, UX/UI, and product design solutions for small and mid-market firms in the fields of healthcare, real estate, and retail.

    Industries

    Notable Project

    Torinit Technologies / Ventures developed a mobile app and website completely from scratch. Targeting the service industry, the platform helps staffing, efficiency, and payment processing.

    “This team is so quick to implement feedback, and when they can’t, they break it down and explain why.”

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  • 24
    • $5,000+
    • 50 - 249 employees
    • Toronto, Canada

    Digia is a software development company founded in 2017. Based in Toronto, Canada, the team specializes in web development, mobile app development, and enterprise app modernization. 

    Clients

    • TempStars.ca
    • Pangea
    • Feast
    • Shift Posts

    Industries

    Notable Project

    Digia Technology created a nonprofit's private community site. They leveraged WordPress modules where appropriate, built an opportunity listing module, and integrated the site into the client's public website.

    "We were impressed by the flexibility, professionalism, and responsiveness of the whole team."

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  • 25
    • $5,000+
    • 250 - 999 employees
    • Mississauga, Canada

    Xotech solution is an user experience agency. Their midsize team is in Mississauga, Canada. The company focuses on ux/ui design, custom software development, cybersecurity, blockchain, and more.

    Notable Project

    Xotech Solution created a game app for a gaming company. The team developed 3D character models and coded the platform in iOS.

    "Their team often suggested alternative solutions to technical challenges."

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  • 26
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.2
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Roobinium is an UX agency. They are headquartered in Toronto, Canada and have a small team. Their services include ux/ui design, graphic design, and web design.

    Industries

    Notable Project

    Roobinium helped a blockchain infrastructure development company redesign their website. The project included page design, UX design, and project management, using Figma as the main tool.

    “They understood our requirements very clearly, and they were very knowledgeable about design methodologies.”

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Toronto, Canada
    Marrix Power is an application development company founded in 2021. Their small team is based in Toronto, Canada and Kyiv, Ukraine and specializes in mobile app development, web development, custom software development, and ux/ui design.

    Industries

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  • 28
    • $5,000+
    • 2 - 9 employees
    • Toronto, Canada

    ArtBeat.Marketing is a Toronto-based boutique creative agency. Founded in 2000 and serving primarily midmarket clients, their team focuses on brand communications and ad campaign design. Their branding specialties are corporate identity, product branding, and brand messaging. On the technical side, they're proficient in Adobe. 

    Clients

    • Humber College
    • Ideal Logistics Group
    • LANT Insurance

    Notable Project

    ArtBeat.Marketing created a data visualization for a college's employment information project. Their team provided graphic design to represent the data and used a visually appealing style. 

    "His patience and commitment to understanding our needs were impressive."

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  • 29
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $10,000+
    • 10 - 49 employees
    • Toronto, Canada

    Insighty is a software development agency located in Toronto Canada, that was established in 2017. Their team of 10 employees has been specializing in mobile app development, UX/UI design, web design, and more. 

    Clients

    • LPMA
    • BetterYet

    Industries

    Notable Project

    Insighty built an application to help property managers better understand their markets and grow their businesses. Starting with algorithms and a spreadsheet, they developed the app’s UX and design.

    “The costs were quite reasonable.”

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  • 30
    • $5,000+
    • 250 - 999 employees
    • Mississauga, Canada

    Netclues is a web design and marketing firm that specializes in PPC, SEO, and social media marketing. Their headquarters is in George Town, Cayman Islands and they have a second location in Ahmedabad, India. Netclues was founded in 2008 and they have a large team of over 175 employees. They tend to take on clients from the financial services, government, and hospitality industries.

    Clients

    • Cayman Islands Monetary Authority
    • National Workforce Development Agency
    • CUC
    • CINICO

    Industries

    Notable Project

    An investment company hired Netclues - Web Design and Marketing to provide website development. The efforts also involve social media management and design tasks.

    "I don’t think there’s anything they can improve on — they’re great."

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