Looking for a top usability testing agency in Canada?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates.

For example, let's say you're looking at Analytics and notice visitors to your website often visit one page only. You may hypothesize that your navigation is not user friendly. You could design and develop an updated navigation, or you could hold user tests to vet your hypothesis and get suggestions for navigation features your users need.

User testing may seem time consuming up-front, but it ultimately saves time and money later. For expert assistance, consider hiring a usability testing company. Usability testing services define test scenarios, identify test subjects, conduct the tests, and compile feedback for you.

To assist you in your search for a partner, we’ve compiled this list of the top usability testing companies in Canada. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best Canada Usability Testing Services

  • 1
    $10,000+
    10 - 49 Employees
    Halifax Canada

    Located in Halifax, Canada, Mindsea prides itself on creating beautiful and integrated apps. With a team of about 20 employees, their informative apps are highlighted by Apple and come highly rated.

    Clients
    Postmedia
    Pocketbooth
    The Chronicle Herald
    Tinrocket
    Industries
    Notable Project

    Mindsea upped the user experience for a men’s fashion app to increase engagement. The client complimented Mindsea’s expertise in not only UX design but also development.

    “They're a reasonably small team, but they have some exceptional developers. They consistently came up with great solutions , and we have yet to hire an engineer of our own that produces as high-quality content as anyone at MindSea.” – CEO, Men's Clothing Company

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  • 2
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Idea Theorem is a Toronto-based UX/UI design and development agency. Founded in 2016, the team of 5 specializes in UX/UI design. They work with small businesses, midmarket businesses, and enterprises, focusing on financial services, business services, and consumer products and services.  

    Clients
    Designer’s Den
    Kibii
    Public School Portal
    SportsBrandingCo
    Industries
    Notable Project

    Idea Theorem worked on a cost management dashboard and workflow for an energy company. They updated a cost management system to expedite internal workflows and created a dashboard in a series of research, design, and prototyping stages. The client appreciated their cost management and clear communication.

    “The new workflow and dashboard reduced the time and effort needed to collect cross-departmental information and follow up with resources. The updated process was seamless, user-friendly, and transparent. Furthermore, Idea Theorem’s collaborative approach kept costs manageable during each stage.” – Costing Engineer, Energy Company

  • 3
    $25,000+
    50 - 249 Employees
    Vaughan Canada

    Clearbridge Mobile is a full-stack mobile app design and development firm based in Toronto, Canada. It has launched more than 250 apps for large enterprise clients including more than 35 Fortune 500s. These apps have been downloaded more than 300 million times.

    Clients
    Dow Jones
    Microsoft
    PayPal
    The Wall Street Journal
    Industries
    Notable Project

    Clearbridge developed a full-featured iOS and Android app that enabled telecom customers to pay their bills and manage their statements. The client raved about the team’s proactive attitude, immaculate project management process, and flawless – though complex – deliverables.

    “They’ve impressed multiple departments and teams within our organization. They’ve set a new standard for us.” – Product Manager, Telecommunications Company

  • 4
    $10,000+
    10 - 49 Employees
    Oakville Canada

    Interpix Design Inc. is a UX/UI design agency based in Ontario, Canada. The agency, founded in 1995, has a team of less than 15 who provide UX/UI design, custom software development, digital strategy, and web design services to midmarket and enterprise companies.

    Clients
    TERANET
    Fidelity Investments Canada
    DoProcess
    RBC Royal Bank
    Industries
    Notable Project

    Interpix Design was tapped by a Legal Solutions Provider to develop a mobile app to supplement the Provider's new cloud solution, designing the prototype, conducting user tests, and built the final app. Interpix Design's work enabled the Provider to successfully transition thousands of law firms to the new app.

    "Interpix Design has a good development approach that I respect and trust." - National Product Manager, Legal Solutions Provider 

  • 5
    $5,000+
    2 - 9 Employees
    London Canada

    Res.im is a digital design company based in London, Canada, and founded in 2006. Their team of 7 employees specialize in UX/UI design, product design, and web design for clients in the business services, education, and retail industries. 

    Clients
    Mealthy
    Startech.com
    Industries
    Notable Project

    Res.im created an app for a job search startup. They designed a prototype of the app and performed user testing to fix and identify problem areas before the app went live. The client reported that the app has won several contests and that they have received positive feedback from users.  

    “They really listened to what we wanted, and they brought our vision to life … The partnership was awesome; they were very supportive.” – Co-Founder, Job Search Startup
     

  • 6
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Whitecap Canada is a custom software solutions provider based in Toronto. The company, founded in 1997, has over 40 employees who provide custom software development, mobile app development, e-commerce development, and enterprise app modernization services to education, government, and IT institutions.

    Clients
    Woodine Entertainment Group
    Drone Delivery Canada
    Canadian Cancer Society
    Habitat for Humanity
    Industries
    Notable Project

    Whitecap was hired by a Real Estate CRM Company to help design, architect, and program a CRM solution for the Company's realtors. From their work, the Company became one of the top real estate  CRMs in North America. 

    "[The CRM solution is] still as easy to use today as it was then, though, just with more automation and functionality." - Co-Founder and CRO, Real Estate CRM Company

  • 7
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Kalamuna is a web development and design agency founded in 2012. They have 15 employees based in their Oakland, Calif. office. The bulk of their services focus on full-service web development, from visual design to server-side operations. Kalamuna also offers custom software development and digital strategy consulting.

    Clients
    : Berkeley EECS
    Progenity.com
    Arizona State University
    Space Foundation
    Industries
    Notable Project

    A Bay Area media company hired Kalamuna to redesign its website after ending its relationship with a former web designer. Kalamuna focused on migrating the site from Drupal 6 to 7 and updating its visual aesthetics and usability. The site was fairly sophisticated and involved migrating content dating back to 2006. This client praised Kalamuna's project management skills and timeliness and appreciated the visual and functional upgrades to the website.

    "They care about what they're doing, and they'll speak up if they feel like there's a better approach. They have really high standards for user experience and user testing." – Technology Director, Media Company

  • 8
    $25,000+
    10 - 49 Employees
    Toronto Canada

    Pb+j is a Toronto based design and digital agency. They were founded in 2013 and have a team of 12 employees who specialize in web design, content marketing, and logo design for small business clients in the retail, business services, and hospitality industries. 

    Clients
    Park Distillery
    Viivio
    Shrader Canada
    Industries
    Notable Project

    Pb+j redesigned a website for a professional photographer. They redesigned and updated the client’s Squarespace site and logo, giving it a high-end look that more closely matched the price range of client’s business. The client was very happy with the redesign, and says that they have received many compliments on the new site.

    “Everyone who saw it was excited about my new site, which showed the level of polish it had. pb+j did a great job.” – Professional Photographer
     

  • 9
    $10,000+
    50 - 249 Employees
    Toronto Canada

    Angry Nerds is a software development house based on Wroclaw, Poland. Established in 2015, they have more than 60 employees who provide app development services for global clients consisting mostly of small and mid-market firms. Their services include custom software development, web development, and mobile development for Android and iOS. They also offer staff augmentation.

    Clients
    Epaka
    Pasibus
    CheckoutSmart
    Notable Project

    Angry Nerds developed a mobile application for an educational materials company in Poland. They were provided with over 300 templates, animations, and UI/UX elements, and combined them into a functional platform that met the clients' specifications. The app received 1500 downloads soon after launch, as well as over 100 5-star ratings.

    "We were impressed by the experience and solutions provided by their team. Their valuable tips and ideas made the project smooth and efficient." — CEO, Educational Materials Firm

  • 10
    $50,000+
    10 - 49 Employees
    Toronto Canada

    Quantum Mob is a software development company based in Toronto, Ontario, that was founded in 2016. With a team of around 15 employees, Quantum Mob provides web development, custom software development, and mobile app development services.

    Clients
    University of Toronto
    Glocalspace
    Temagami Systems
    AMD
    Industries
    Notable Project

    Quantum Mob was hired by a cabinetry supplier in need of web development and cross-platform integration services. Quantum Mob developed a new website using HTML, CSS, and PHP. The new website also featured an e-commerce functionality using Shopify APIs. The client appreciated that the new website loaded faster, was more user friendly, and drover higher conversion rates.

    "The efficient page loads, new designs, and improved user flow increased conversions from 3% to 4%. This increase was sustained on a weekly basis and is continuing to grow." - Digital Project Manager, Cabinetry Supplier

  • 11
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Hppy Hour Digital is a design agency based in Toronto with more than 10 professionals. They have offered web, UX/UI, and product design solutions since their founding in 2016. They work primarily with mid-market firms in the fields of financial services, consumer products, and more.

    Clients
    RBC
    TD
    Nissan
    Industries
    Notable Project

    Hppy Hour Digital developed and designed a web solution for a marketing and advertising firm. The firm needed a partner to work alongside one of their client’s projects. The firm is satisfied with the punctuality of Hppy Hour Digital.

    “Their project management was really good. They kept us very organized because they were organized.” - Group Director, Marketing and Advertising Firm

  • 12
    $5,000+
    2 - 9 Employees
    Toronto Canada

    ONYX is a UX/UI design firm based in Mumbai, India. Their team of fewer than 10 serves primarily small and midmarket businesses across industries such as financial services, IT, e-commerce, and business services. They were founded in 2018.

    Clients
    Walmart
    NSF
    Pepperfry
    Accenture
    Industries
    Notable Project

    ONYX provided outsourced UX/UI design services to a digital marketer's nutritionist client. The team worked to revamp the website in order to improve lead generation and conversion. Their efforts accomplished the goals of the project. 

    "As the digital marketer for this client, I keep track of this web portal for more than last 14 months before the redesign was done. After the redesign, within 4 months, the number of visitors was almost three times, the inquiries for slimming program got almost doubled from the website's contact form by two times." — Founder, Digital Marketer

  • 13
    Undisclosed
    10 - 49 Employees
    Toronto Canada

    Founded in 2014, PATIO Interactive is a digital design and development company. Their team of around 12 employees is based in Toronto, with an additional office in Ontario. They focus on market strategy, UX design, and custom software development services.

    Clients
    Facebook
    Twitter
    Ernst and Young
    Industries
    Notable Project

    The team worked with a brewing company to create engaging packaging for new products along with a behind-the-scenes 360 video to immerse buyers in the creation of the product. Their strategic ideas have become creative assets for the partner.

  • 14
    $10,000+
    10 - 49 Employees
    Toronto Canada

    KRFTWRK is a digital agency located in Toronto. Founded in 2008, their small team of 7 specializes in UX/UI design, content marketing, conversion optimization, branding, and digital strategy.

    Clients
    Quiznos
    TTC Underground Sounds
    Strive
    ReviewStudio
    Industries
    Notable Project

    KRFTWRK revamped an existing platform for a real estate startup. The client wanted the design to focus on UX/UI. KRFTWRK worked with the in-house team on work they had already completed. 

    "The scheduled meetings were on time and the deliverables were met...We will continue to do quite a bit of work with them."– President, Real Estate Startup

  • 15
    $50,000+
    10 - 49 Employees
    Montréal Canada

    Sidekick Interactive is a digital agency located in Montreal, Canada. Since 2011, their team of 12 has been specializing in UX/UI design, mobile app development, and cloud consulting & SI. Sidekick Interactive works with clients in the world of business and non-profit. 

    Clients
    Saint John Walking Tours
    iBrace
    VOME
    Green Circuits
    Industries
    Notable Project

    Sidekick Interactive is developing an iOS mobile app to help a healthcare clinic with appointment management and client interaction. They just completed phase one, which consisted of five sprints.

    “They delivered what they said they would on time.”

  • 16
    $25,000+
    10 - 49 Employees
    Edmonton Canada

    Paper Leaf is a freelance product developer based in Edmonton, Canada. The freelancer specializes in web design and development, mobile app development, UX/UI design, and more for small businesses. 

    Clients
    CAA
    Seven Mechanical
    Dogwood
    Covenant Health
    Industries
    Notable Project

    Paper Leaf moved content from four websites onto one WordPress platform for a government agency. The migration took around 6 months to complete. They continue to work on improvements and security. 

    "We look at our site's functionalities and the pages users visit to measure the site’s success, and both metrics have improved since we launched the new site." – Marketing Consultant, Government Agency

  • 17
    $50,000+
    10 - 49 Employees
    Vancouver Canada

    POWERSHiFTER is a digital strategy and development company that was founded in 2008. The agency has a team of 32 employees across Canada in Vancouver and Toronto. They focus on projects in web design, mobile app development, UX/UI design, SEO, and conversion optimization. These efforts mostly serve companies in the advertising and marketing, business services, financial services, IT, and telecommunications industries.

    Clients
    TELUS
    Deloitte
    fitibit
    Energizer
    Industries
    Notable Project

    POWERSHiFTER designed and developed two Android and iOS apps, using React Native for the mobile applications and several Google Cloud Services for the web application. 

    "They do a good job of understanding the requirements and needs before tackling the project, which is very hard to do."

  • 18
    $1,000+
    50 - 249 Employees
    Oakville Canada

    Studio Krew is a digital creative agency founded in 2013. Based in New Dehli, India, the team of six specializes in mobile app development UX/UI design and IoT development. They primarily serve small business and enterprise level clients in the health care & medical, advertising & marketing, and education industries.

    Clients
    Relp
    The Asian Heritage Foundation
    SIO
    Industries
    Notable Project

    Studio Krew worked on web development and SEO for a standup comedian. The team built a customized website using a varied tech stack, including HTML5, PHP, and MySQL, to develop the frontend and backend of the site. Overall, the client was pleased with the team's work. 

    "They were professional and patient. Even though there were a set number of changes included in our agreement, Studio Krew listened to my feedback and requests. It took additional time, but the final product was what I wanted from them. They make sure that their client service is good and that the client is happy at the end of the project." — Standup Comedian

  • 19
    $10,000+
    10 - 49 Employees
    Vancouver Canada

    Antenna Consulting Ltd. is a market research company based in Vancouver, Canada. They provide a mix of UI/UX design, digital strategy, and product design expertise. They were founded in 2015, and the team has fewer than 50 employees.

     

    Clients
    ThoughtExchange
    Hexagon Mining
    Deloitte
    Industries
    Notable Project

    Antenna Consulting Ltd. developed an in-depth software program for their digital mining client. They designed the product based on their client’s need for a complex product that would be compatible with existing IT infrastructure. They delivered wireframes and UI/UX designs which served as a strong foundation for future development. 

    "We wanted to progress quickly, and the consultants learned the complex mining industry and our software in very little time. Antenna Consulting was incredibly adept at accommodating conflicting customer requirements and building functional workflows." – Project Manager, Digital Mining Company

  • 20
    $25,000+
    2 - 9 Employees
    Toronto Canada

    Parachute Design Group is a web design company based in Toronto. Their small team of around 5 has been specializing in web design, web development, and branding since 2003. Parachute Design Group Inc. works with different industries such as business services, healthcare, and information technology.  

    Clients
    SickKids Hospital
    Precision Nutrition
    Toronto Finance International
    Dick Duffs Inc.
    Industries
    Notable Project

    Parachute Design Group managed two different web designs for a law firm, integrating existing content and making the most recent version mobile responsive. The client felt that Parachute Design Group was extremely responsive.

    "The design entices people to call us. We’ve gotten more referrals since this redesign." —Partner, Law Firm

  • 21
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Founded in 2008, VerticalWave Solutions is a web and mobile development company headquartered in Toronto, Ontario, with an additional office in Timisoara, Romania. With a small staff of around 5 employees, VerticalWave Solutions specializes in mobile app development, web development, and e-commerce development, especially for small and midmarket clients in the nonprofit sector. 

    Clients
    Treehouse TV
    Ontario Lottery and;Gaming
    York University
    Oxfam Canada
    Industries
    Notable Project

    VerticalWave Solutions was in charge of a website redesign for a publishing company. Working with the company's in-house designers helped to maintain the brand's image, VerticalWave Solutions built a new website on Drupal with a user friendly backend that could be easily maintained by users with little technical knowledge. The client was impressed with how fast VerticalWave Solutions worked.

    "Vertical Wave was very good about remaining transparent with the budget. If we wanted to do anything beyond the scope of work, VerticalWave let us know how much more it would cost, and we made agreements together."- Business Development Manager

  • 22
    $5,000+
    10 - 49 Employees
    Vancouver Canada

    Filmrobot Systems is an IT consulting company based in Vancouver, Canada. The company, founded in 1999, has a team of less than ten that provides, among others, web design, UX/UI design, and custom software development services to various companies and institutions.  

    Clients
    Lululemon
    YVR Airport
    Fraser Health Authority
    Nestbuilder
    Industries
    Notable Project

    A trucking company hired Filmrobot Systems to help replace its existing dispatch system software with a new one that is more convenient and efficient. Working with specific requirements and designs, they handled the backend development and added components and layers to the system as needed. The solution that Filmrobot Systems delivered completely streamlined the company's business and made it run more efficiently.

    "Most of our processes now have an automated flow, making operations more efficient." - President, Trucking Company 

  • 23
    $10,000+
    10 - 49 Employees
    Vancouver Canada

    Skyrocket Digital is a digital marketing company that was founded in 2011 and offers 20 employees at its Vancouver, Canada headquarters. This firm provides branding, digital strategy, and web design services to clients in industries such as business services, education, and financial services.

    Clients
    YYoga
    Obakki Foundation
    Bluzelle
    Hummingbird Drones
    Industries
    Notable Project

    Skyrocket Digital led a rebranding effort for a philanthropy company. They redesigned the client’s existing web platform and marketing collateral. The revamped designs better reflect the company’s values and aesthetics. Skyrocket Digital delivered all materials on time despite delays on the client’s side.

    “Skyrocket Digital took us through a comprehensive discovery stage, which allowed us to enhance our original vision. In addition to understanding our needs, they exposed us to more innovative ways to present our brand.” – CEO, Philanthropy Company

  • 24
    $5,000+
    2 - 9 Employees
    Burlington Canada

    Monk 72 is a design agency based in Burlington, Canada, and founded in 2020. Their team of more than two offers UX/UI, web, and graphic design solutions to small and mid-market firms in the fields of consumer products, healthcare, and IT solutions.

    Clients
    Brisk It Labs
    ASP Security Services
    Airfield Access Inc.
    Industries
    Notable Project

    Monk 72 provided development solutions for a property management company. The company’s hosting service went out of business and needed a new solutions provider. Monk 72 has provided substantial assistance for the company for several years.

    “We’re very happy.” - Property Manager, Property Management Company

  • 25
    $10,000+
    10 - 49 Employees
    Toronto Canada

    Founded in 2011, Guarana Technologies is a mobile agency headquartered in Toronto, Canada, with additional offices in Montreal, Canada, and Parque Campolin, Brazil. Guarana Technologies has around 20 employees who focus on mobile app development, UX/UI design, and IoT development.

    Clients
    CorporateStays.com
    AirLiquide
    Innovation Diagnostics
    HappyFlat
    Industries
    Notable Project

    A fitness startup hired Guarana Technologies to design and develop a personal fitness app for travelers. Guarana Technologies created an app that suggests customized workouts based on user data, preferences, and access to equipment. The client appreciated Guarana Technologies' ability to educate their team.

    "We haven't started large-scale marketing, but we're still averaging 100 downloads per week after 4 weeks." - Product Manager, Fitness Startup

  • 26
    $1,000+
    2 - 9 Employees
    Calgary Canada

    A digital marketing agency based in Calgary, LOUD Marketing provides branding, digital strategy, and social media marketing to small businesses Established in 2011, they work companies across various industries.

    Clients
    Bow Tie Power Washing,
    Speedy Apollo
    RC Movers
    PopArts Studio
    Industries
    Notable Project

    LOUD Marketing developed a web site for a forklift rental company. They also manage SE, social media, reputation, and reviews. Their services strengthened brand identity and the company’s online presence. As a result, traffic and sales have increased. The LOUD Marketing team was committed to research and executing on strategy.

    “The flow was smooth and efficient enough to allow me to focus on my business while they took care of the marketing of my business.” – Owner, Forklift Rental Company

  • 27
    $25,000+
    2 - 9 Employees
    Calgary Canada

    Arter Kirkwood & Associates is a mobile app development company founded in 2010 and based in Calgary, Canada. Arter Kirkwood's team of fewer than 10 employees provides governments, corporations, and nonprofits with mobile app development, UX/UI design, and mobile and app marketing services.

    Clients
    Government of Alberta
    City of Calgary
    Investopedia
    NEWSCO
    Industries
    Notable Project

    Working with a government relations agency, Arter Kirkwood developed a mobile app and website to expand a pre-existing public alerting system. Working alongside another firm, Arter Kirkwood rebuilt and modernized the mobile app and website for iOS and Android, working quickly and with great flexibility under the timeline given.

    “I can't stress enough how accommodating their team is—we've had no issues whatsoever.” - Public Alert Manager, Government Relations Agency

  • 28
    $10,000+
    10 - 49 Employees
    Kitchener Canada

    Token Creative Services is a digital marketing agency, founded in 2015 and based in Kitchener, Canada. They employ 11 staff specializing in web design and development, product photography and videography, graphic design, and marketing. They typically partner with small and midmarket companies in advertising and marketing, business services, and e-commerce.

    Clients
    Sullivan Automotive
    Kitchener Chamber of Commerce
    Sell With Sweta
    Industries
    Notable Project

    Token Creative Services redesigned the website of a natural product company. They helped the client develop their brand and also ramped up SEO efforts and Google advertising. Website traffic, inbound leads, and conversions to deals have all increased as a result of the work by Token Creative Services.

    “We had both teams fully involved from the start, and everyone was able to collaborate and brainstorm on what we should do. They are very collaborative, and I’ve just been blown away by their willingness to take the time to learn about our industry and what our underlying business goals are.” – President & CEO, Natural Product Company

  • 29
    $25,000+
    10 - 49 Employees
    Montreal Canada

    Osedea is a computer software company boasting a team of just over 40 employees that provide custom software and mobile app development, as well as AI services. From their headquarters in Montreal, Canada, they partner with enterprise and mid-market companies in the manufacturing, energy, and telecom sectors. 

    Industries
    Notable Project

    Partnering with a construction company on a web development initiative, Osedea delivered a web platform and all the associated architecture. The client praised them for their ability to keep up with an in-house sprint cycle. 

    "The most impressive thing is that they really encourage everyone in the team to constantly better and improve themselves." – Founder, Construction Company

  • 30
    $10,000+
    2 - 9 Employees
    Toronto Canada

    Founded in 2010, Simplicate Interactive is a small web development company. Their team provides web development, web design, ux/ui design, custom software development, and more. The firm is based in Toronto, Canada.

    Industries
    Notable Project

    Simplicate Interactive is the technical lead and main web developer for a nonprofit think tank. They manage servers and have built several websites over ten years, using many different programming languages.

    "I can trust their instincts even more than my own. They’re a big part of our team."

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Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

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