Looking for a top business process outsourcing company in Chicago?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Chicago. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Chicago BPO Services
NEED HELP SELECTING A COMPANY?
Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.
Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.Notable Project
The team at Morae Global partnered with a legal firm in order to provide back-office services to the firm. Morae Global provided back office and data entry services to the client. The firm handles most of the client's data entry tasks and legal documents. The client was very pleased with the work done by the team at Morae Global.
"We have increased our ability to handle cases and clients in a more expedited manner...They do a great job. We're happy." — Director, Legal FirmAwards
British Legal Award (2014) , Best in Biz Award , Stevie Award
NCC is a collection agency based in Oak Brook, Ill. and was founded in 1969. Their team of 50 employees specializes in voice services and non-voice BPO. They primarily work with clients in the healthcare and medical industries.Notable Project
NCC provided collections and calls services for a real estate firm. They handled bill collection and and appointment setting for the client, allowing them to focus on the core aspects of their business. The client was happy with the quality of their service.
“Within the first month, our company's profit increased by 17% based solely on the elimination of work, thus outsourced to NCC.” – Owner, Real Estate Firm
Navigant PACE is a mass tort claims administration company based in Hamilton, NJ, with four other locations. Founded in the early 1980s, they have over 5,000 employees that service the business services, legal, financial, and healthcare industries. They specialize in non-voice BPO/back office services and voice services.Notable Project
Navigant handled the claims processing needs, supplying stability, experience, and efficiency for an IT company. They allow the client to avoid interacting directly with the public.
"It has been a quite satisfactory experience that is helping us grow as a service company." — IT Director, IT Company
Millennia Group, LLC is a service company based in Oak Brook. Ill. with more than 10 experts. Since their founding in 1996, they have offered back-office services, application management and support, and other application development solutions to various clients.Notable Project
Millennia Group, LLC provided accounting integration development and design solutions for a construction company. The company was previously using an outdated system that was not receiving any updates. Millennia Group, LLC immensely improved the workflow of the company with the new system.
“Our communication lines are very open. Our staff loves dealing with them again and again. They’re also very responsive.” - CFO, Construction CompanyFormer clientsICC Group
Ameex Technologies is an Illinois-based CMS (content management system) web development agency with nearly 400 developers on-staff. Since 2007, they've sent their development teams around the globe to assist clients with web, software, and mobile app development needsNotable Project
Ameex Technologies was involved in the development, design, and maintenance of redesigning a Drupal website for a local government. The client praised Ameex's approach to project management – communication, responsiveness, and results.
"Working with Ameex Technologies was the best in my 40 years of experience in terms of the interaction between the consultants and my team, their ability to listen, their responsiveness, their communication, and their results." – IT Director, Local GovernmentFormer clientsLiveHappyGlobal AtlanticWareflixPEI MediaAwards
Acquia Engage Awards Finalist (2017)
University CoWork is a virtual accelerator as well as a business center from Chicago. Since 2016, their team of fewer than 10 employees mainly offers business consulting as well as digital strategy, back-office services, social media marketing, and more to small-scale companies.Notable Project
A marketing agency made use of University CoWork's office spaces and used their consultation services for several projects. Thanks to this, the client obtained over 10 new clients. Other benefits of the collaboration included their effective communication and interest in their client's success.
"...the community aspect has increased my business revenue." – Managing Partner, Marketing AgencyFormer clientsAllevi8 Marketing