Top 100 Business Processes Outsourcing (BPO) Companies in Chicago

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Top 100 Business Processes Outsourcing (BPO) Companies in Chicago

December 2022

Looking for a top business process outsourcing company in Chicago?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Chicago BPO Services

  • 1
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      3.2
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Evanston, IL

    Founded in 2004, Acquirent is a telephone answering service. The small Evanston, Illinois-based team specializes in voice services and CRM consulting and SI.

    Clients

    • HomeAdvisor
    • Weight Watchers
    • Logistyx Technologies
    • Greenlight Medical

    Industries

    Notable Project

    An appraisal services company hired Acquirent for lead generation. They helped build a telemarketing and email campaign. They made the collateral, helped craft a pitch, and reached out to prospects via phone.

    "We were 100% satisfied with Acquirent's work, their sales representatives' performance, and their customer service."

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  • 2
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Chicago,

    Launched in 2006, Kensium BPO is a non-voice bpo/back office services company. Their midsize team is located in Chicago, Illinois. Their services include non-voice bpo/back office services and translation.

    Notable Project

    Kensium BPO was hired by a SaaS for automotive industry to perform high-quality data entry.

    "Their professionalism was really impressive."

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  • 3
    • $1,000+
    • 250 - 999 employees
    • Chicago, IL

    Morae Global is a legal consulting and solution providing firm that has offices in Hong Kong, Switzerland, Banglore, India, London, Washington, DC, and New York City. Founded in 2005, Morae Global's team of 133 employees offers non-voice BPO/ back office services, and voice/call center solutions to their clients.

    Industries

    Notable Project

    The team at Morae Global partnered with a legal firm in order to provide back-office services to the firm. Morae Global provided back office and data entry services to the client. The firm handles most of the client's data entry tasks and legal documents. The client was very pleased with the work done by the team at Morae Global. 

    "We have increased our ability to handle cases and clients in a more expedited manner...They do a great job. We're happy." — Director, Legal Firm 

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  • 4
    • Scheduling

      3.5
    • Quality

      3.5
    • Cost

      3.0
    • NPS

      3.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Chicago,

    Non-voice bpo/back office services company Merge is in Chicago, Illinois; Mississauga, Canada; Eindhoven , Netherlands and Shanghai , China. The midsize team focuses on non-voice bpo/back office services. The agency was launched in 1987.

    Industries

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  • 5
    • Undisclosed
    • 50 - 249 employees
    • Chicago, IL

    Founded in 1993, Access One is a midsize data analytics company. Their services include BI & big data consulting & SI, non-voice bpo/back office services, voice services, and IT managed services. The firm is located in Chicago, Illinois.

    Clients

    • Binny's Beverage Depot
    • Chicago Apartment Finders
    • DePaul College Prep
    • Family Christian Health Center
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  • 6
    • Scheduling

      4.0
    • Quality

      3.8
    • Cost

      4.2
    • NPS

      4.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Oak Brook, IL

    NCC is a collection agency based in Oak Brook, Ill. and was founded in 1969. Their team of 50 employees specializes in voice services and non-voice BPO. They primarily work with clients in the healthcare and medical industries. 

    Industries

    Notable Project

    NCC provided collections and calls services for a real estate firm. They handled bill collection and and appointment setting for the client, allowing them to focus on the core aspects of their business. The client was happy with the quality of their service.

    “Within the first month, our company's profit increased by 17% based solely on the elimination of work, thus outsourced to NCC.” – Owner, Real Estate Firm
     

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  • 7
    • $1,000+
    • 1,000 - 9,999 employees
    • Lombard,
    Aspect is a non-voice bpo/back office services company launched in 1973. They are headquartered in Phoenix, Arizona and Lombard, Illinois and have a large team. The firm offers non-voice bpo/back office services, voice services, cloud consulting & SI, and IT managed services.

    Industries

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  • 8
    • $5,000+
    • 10,000+ employees
    • Chicago,

    SYKES is a digital marketing, customer service and technical support provider founded in 1977. Based in Tampa, Fla., with an office in Chicago, they have a team of over 15,000 employees. They specialize in voice services, non-voice BPO/back office services, and social media marketing. 

    Notable Project

    SYKES helped a large retailer prepare for its seasonal demands. The company implemented its SKYESHome solution, which is a work-at-home system that involves hiring strategy, a training program, and flexible network and infrastructure. Ultimately, the company gave their retail client the fast and competent service they needed to meet the seasonal demand.

     

     

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  • 9

    Worked with Administrative Resource Options?

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    • $1,000+
    • 1,000 - 9,999 employees
    • Chicago,
    Non-voice bpo/back office services company Administrative Resource Options was founded in 1990. The firm provides non-voice bpo/back office services and voice services and has a large team. The firm is based in Chicago, Illinois.

    Industries

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  • 10
    • $5,000+
    • 10 - 49 employees
    • Oak Brook,

    Millennia Group, LLC is a service company based in Oak Brook. Ill. with more than 10 experts. Since their founding in 1996, they have offered back-office services, application management and support, and other application development solutions to various clients.

    Clients

    • ICC Group

    Industries

    Notable Project

    Millennia Group, LLC developed and designed an accounting system for a construction company. The system enables the client to manage invoices efficiently. The team continues to improve the platform. 

    "They’ve been a pleasure to deal with."

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  • 11
    • $1,000+
    • 10 - 49 employees
    • Chicago, IL

    Established in 1960, Tab Service Company is a small finance & accounting outsourcing (FAO) company in Chicago, Illinois. Their services include finance & accounting outsourcing (FAO), non-voice bpo/back office services, application management & support, and custom software development.

    Industries

    Notable Project

    Tab Service Company was hired by a fintech company to provide tax document services. They hosted 1099 forms on their website for the client’s members and also mailed them to the ones unable to go online.

    ‘‘Working with them was great — it was a positive experience from start to finish.’’

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  • 12
    • $1,000+
    • 10 - 49 employees
    • Mount Prospect,
    Royal Call Centers, a small telephone answering service, is in Mount Prospect, Illinois. They focus on voice services and non-voice bpo/back office services and were founded in 2014.
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  • 13
    • $1,000+
    • 10 - 49 employees
    • Park Ridge,
    Signius Communications, an answering service, is based in Park Ridge, Illinois. They offer voice services and non-voice bpo/back office services and were founded in 1994.
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  • 14
    • $1,000+
    • 250 - 999 employees
    • Chicago,
    Located in Chicago, Illinois, Cloud5 Communications is an answering service. Established in 2006, the midsize team offers voice services, non-voice bpo/back office services, and IT managed services.
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  • 15
    • $1,000+
    • 250 - 999 employees
    • Chicago,
    Midsize non-voice bpo/back office services company Mindcrest, is based in Chicago, Illinois; New York, New York and Pune, India. They specialize in non-voice bpo/back office services and were established in 2001.

    Industries

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  • 16
    • Undisclosed
    • 250 - 999 employees
    • Chicago, IL
    LaSalle Network is a HR company founded in 1998. They are headquartered in Chicago, Illinois and have a midsize team. The company provides HR services, accounting, non-voice bpo/back office services, and voice services.
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  • 17
    • Undisclosed
    • 250 - 999 employees
    • Chicago, IL
    Requordit, a non-voice bpo/back office services company, is located in Chicago, Illinois. The midsize team focuses on non-voice bpo/back office services and business consulting and was founded in 1997.
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  • 18
    • $1,000+
    • 10 - 49 employees
    • Chicago,

    Consolidated CCS is a small phone answering service founded in 2010. Their services include voice services and non-voice bpo/back office services. The company is located in Chicago, Illinois.

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  • 19

    Worked with I-Med Claims LLC | Medical Billing Services?

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    • $1,000+
    • 250 - 999 employees
    • Downers Grove,
    Other IT consulting and SI company I-Med Claims LLC | Medical Billing Services was founded in 2018. Their midsize team is in Downers Grove, Illinois. I-Med Claims LLC | Medical Billing Services offers other IT consulting and SI.

    Industries

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  • 20
    • $1,000+
    • 2 - 9 employees
    • Alsip,
    Unicom Teleservices is a call center service. The Alsip, Illinois-based company was founded in 1990. The small team provides voice services, non-voice bpo/back office services, and transcription.
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  • 21
    • $1,000+
    • 2 - 9 employees
    • Chicago,

    University CoWork is a virtual accelerator as well as a business center from Chicago. Since 2016, their team of fewer than 10 employees mainly offers business consulting as well as digital strategy, back-office services, social media marketing, and more to small-scale companies.

    Clients

    • Allevi8 Marketing

    Industries

    Notable Project

    An architectural design company uses University CoWork’s space to operate and meet with clients when away from their office. Beyond the facilities, they also rely on the team’s wealth of business resources. 

    “University CoWork goes above and beyond to support their members with an impressive range of services.”

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  • 22
    • Undisclosed
    • 50 - 249 employees
    • Chicago,
    Nitel is a non-voice bpo/back office services company headquartered in Chicago, Illinois. They provide non-voice bpo/back office services, voice services, IT managed services, and cybersecurity and were launched in 2003.
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  • 23
    • $1,000+
    • 50 - 249 employees
    • Oak Lawn,
    TelAssist is a call center located in Oak Lawn, Illinois. The midsize firm was established in 1947. Their services include voice services.
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  • 24

    Worked with Stoneleigh Recovery Associates LLC?

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    • Undisclosed
    • 50 - 249 employees
    • Lombard, IL
    Stoneleigh Recovery Associates LLC is a midsize Lombard, Illinois-based non-voice bpo/back office services company. They focus on non-voice bpo/back office services and were founded in 2007.
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  • 25
    • Undisclosed
    • 50 - 249 employees
    • Chicago,
    Millenial Services is a call center. They are based in Chicago, Illinois and have a midsize team. Their services include voice services and non-voice bpo/back office services.
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  • 26
    • $5,000+
    • 50 - 249 employees
    • Lombard,
    Non-voice bpo/back office services company EMPClaim Solutions Inc was founded in 2008. Their midsize team is in Lombard, Illinois. Their services include non-voice bpo/back office services.

    Industries

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Chicago,
    Launched in 1988, Telefund is a small non-voice bpo/back office services and phone answering service. Their services include non-voice bpo/back office services and voice services. The company is based in Chicago, Illinois.
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  • 28
    • Undisclosed
    • 10 - 49 employees
    • Chicago,
    Based in Chicago, Illinois, Chicago Clearing is a small non-voice bpo/back office services and answering service. Their services include non-voice bpo/back office services and voice services.

    Industries

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  • 29
    • Undisclosed
    • 10 - 49 employees
    • Chicago,
    Goodbay Technologies, a small non-voice bpo/back office services and call center service, is in Chicago, Illinois. The team offers non-voice bpo/back office services and voice services.
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  • 30
    • Undisclosed
    • 10 - 49 employees
    • Chicago,
    TelePro Group, a small non-voice bpo/back office services and telephone answering service, is in Chicago, Illinois. The team offers non-voice bpo/back office services and voice services.
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