Top 50 Business Processes Outsourcing (BPO) Companies in Bulgaria

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Top 50 Business Processes Outsourcing (BPO) Companies in Bulgaria

The Best of December 2025

Looking for a top business process outsourcing company in Bulgaria?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Bulgaria BPO Services

  • 1
    (22 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    4.8

    Value

    4.5

    Would Recommend

    4.8
    $5,000+
    50 - 249 employees
    Sofia, Bulgaria

    Mercatus is a boutique BPO and ITO service and solution provider from Sofia, Bulgaria founded in 2018. With a team of about 20 employees, they offer their clientele voice services, business consulting, IT staff augmentation, back-office services, and more.

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    Clients

    J2 GLobal

    Industries

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  • 2
    (3 Reviews) 4.7

    Timeliness

    4.7

    Service Excellence

    4.7

    Value

    4.7

    Would Recommend

    5.0
    Undisclosed
    250 - 999 employees
    Sofia, Bulgaria
    Pontica Solutions is a Sofia, Bulgaria-based Customer Service Outsourcing company. Established in 2015, the midsize team offers Customer Service Outsourcing, Back Office Outsourcing, IT staff augmentation, AI Consulting, and more.
    Read More

    Industries

  • 3
    (9 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Sofia, Bulgaria
    MarKam Solutions is a call center company. Their midsize team is in Sofia, Bulgaria and offers Call Center Services, Customer Service Outsourcing, Sales Outsourcing, IT managed services, and more. The agency was established in 2021.
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    Industries

  • 4
    (4 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Burgas, Bulgaria

    Callboxs is a business consulting company. Their midsize team is headquartered in Burgas, Bulgaria. The company provides business consulting, direct marketing, voice services, non-voice bpo/back office services, and more.

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    Industries

  • 5
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    Sofia, Bulgaria

    Established in 2009, CXG Business Process Outsourcing is a midsize answering service company. Their services include voice services, non-voice bpo/back office services, and HR services. The company is located in Sofia, Bulgaria.

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    Industries

  • 6
    (14 Reviews) 4.7

    Timeliness

    4.6

    Service Excellence

    4.7

    Value

    4.6

    Would Recommend

    4.8
    $25,000+
    250 - 999 employees
    Varna, Bulgaria

    Flat Rock Technology is a development agency headquartered in London, with an office in Varna, Bulgaria. Since 2008, their team of 88 has been specializing in custom software development, mobile app development, UX/UI design, and more for mainly midmarket-size clients. They primarily serve clients in the IT, consumer products & services and media industries. 

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    Clients

    Audiocodes

    Industries

  • 7
    (1 Reviews) 4.5

    Timeliness

    5.0

    Service Excellence

    4.0

    Value

    4.0

    Would Recommend

    4.5
    $1,000+
    50 - 249 employees
    София, Bulgaria

    In София, Bulgaria, Euroccor JSC is a midsize answering service. Founded in 2005, the team provides voice services, non-voice bpo/back office services, and social media marketing.

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    Industries

  • 8
    (2 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.5
    $1,000+
    10 - 49 employees
    Sofia, Bulgaria

    Established in 2005, Infosource is a non-voice bpo/back office services company. Their small team is located in Sofia, Bulgaria and focuses on non-voice bpo/back office services and HR services.

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    Industries

  • 9
    (15 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Sofia, Bulgaria
    Sales Outsourcing company Hypergen was established in 2019. The small Dover, Delaware-based team provides Sales Outsourcing, CRM consulting and SI, Conversion Optimization, and Email Marketing.
    Read More

    Industries

  • 10
    (8 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    2 - 9 employees
    Sofia, Bulgaria
    Lukanoff Consulting Ltd, a Sales Outsourcing company, was founded in 2020. They are headquartered in Sofia, Bulgaria and have a small team. Lukanoff Consulting Ltd offers Sales Outsourcing, Direct Marketing, Marketing Strategy, Email Marketing, and more.
    Read More

    Industries

  • 11
    (9 Reviews) 4.9

    Timeliness

    4.8

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    $1,000+
    2 - 9 employees
    Breznik, Bulgaria

    Established in 2019, Passion4Growth is an answering service and business consulting company. They are located in Breznik, Bulgaria and have a small team. The company focuses on voice services and business consulting.

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    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    $50,000+
    1,000 - 9,999 employees
    Sofia, Bulgaria
    Sixty K Ltd is a large Customer Service Outsourcing company. Founded in 2008, the team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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  • 13
    (2 Reviews) 5.0

    Timeliness

    4.8

    Service Excellence

    4.5

    Value

    5.0

    Would Recommend

    4.8
    $10,000+
    2 - 9 employees
    Sofia, Bulgaria
    PowerSellers is a Sofia, Bulgaria-based sales outsourcing company. The company provides sales outsourcing, market research, and call center services and is small.The company was established in 2019.
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    Industries

  • 14
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    4.8
    Undisclosed
    10 - 49 employees
    Sofia, Bulgaria
    ScaleRush, a Sales Outsourcing company, was launched in 2023. Their small team is located in Sofia, Bulgaria and specializes in Sales Outsourcing and Email Marketing.
    Read More

    Industries

  • 15
    (2 Reviews) 4.5

    Timeliness

    4.5

    Service Excellence

    4.5

    Value

    4.5

    Would Recommend

    4.5
    $1,000+
    250 - 999 employees
    Plovdiv, Bulgaria

    OWORKERS is a midsize Back Office Outsourcing company. They offer Back Office Outsourcing, Finance & Accounting Outsourcing (FAO), and Customer Service Outsourcing and were launched in 2012.

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    Clients

    BACK MARKET, Inc.

    Industries

  • 16
    (4 Reviews) 4.8

    Timeliness

    4.8

    Service Excellence

    5.0

    Value

    4.8

    Would Recommend

    4.9
    $5,000+
    10 - 49 employees
    Sofia, Bulgaria

    MENA Software was founded in 2012 in Sofia, Bulgaria. It now has 21 employees providing services in blockchain, non-voice BPO/back office services, and BI & big data consulting & SI.They mainly work in the information technology, business services, and financial services industries.

     

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    Clients

    StanVision

    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    София, Bulgaria
    ProcessFlows, a Back Office Outsourcing company, focus on Back Office Outsourcing and Custom Software Development. They were launched in 1987.
    Read More

    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Burgas, Bulgaria
    Answering service company Zadarma was founded in 2006. The midsize team specializes in Call Center Services.
    Read More
  • 19
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Sofia, Bulgaria
    Established in 2019, ODEON msc - A TTC brand is a Finance & Accounting Outsourcing (FAO) company. The team offers Finance & Accounting Outsourcing (FAO) and HR Consulting.
    Read More

    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    50 - 249 employees
    Sofia, Bulgaria
    AppGreat is a midsize user experience company. They specialize in UX/UI Design and Cybersecurity and were founded in 2019.
    Read More

    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    Sofia, Bulgaria
    Euro Connect is a small phone answering service in Sofia, Bulgaria. The team offers Call Center Services and Customer Service Outsourcing.
    Read More
  • 22
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Sofia, Bulgaria
    Flow Logic is a Back Office Outsourcing company. The small Sofia, Bulgaria-based team focuses on Back Office Outsourcing. The firm was launched in 2020.
    Read More

    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    Plovdiv, Bulgaria
    Phone answering service BPO Bulgaria was established in 2014. The small team specializes in Call Center Services and Accounting.
    Read More
  • 24
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Sofia, Bulgaria
    Expand Acquisition is an Email Marketing and Sales Outsourcing company. They are based in Sofia, Bulgaria and have small team of experts. Their services include Email Marketing and Sales Outsourcing.
    Read More
  • 25
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    10 - 49 employees
    Sofia, Bulgaria
    ACS Bulgaria is a Customer Service Outsourcing company launched in 2022. The agency provides Customer Service Outsourcing and Staffing.
    Read More

    Industries

  • 26
    (0 Reviews)

    Not yet reviewed.

    $25,000+
    10 - 49 employees
    Sofia, Bulgaria
    RevBrains is a Business Consulting company established in 2021. The firm specializes in Business Consulting and Document Digitization & Management, and is small.
    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Sofia, Bulgaria
    Based in Sofia, Bulgaria, StoreIT Bulgaria is a midsize Document Digitization & Management company. Their services include Document Digitization & Management.
    Read More
  • 28
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Varna, Bulgaria
    Established in 2023, Virtuwise is a branding company. The small team offers Branding and Digital Strategy.
    Read More
  • 29
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    250 - 999 employees
    Sofia, Bulgaria
    Software Group is an IT strategy consulting company launched in 2009. Their team offers IT strategy consulting and Back Office Outsourcing.
    Read More

    Industries

  • 30
    (20 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Varna, Bulgaria

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

    Read More

    Industries

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